Computacenter

• Lead and manage SAP FICO projects from initiation to post-implementation support
• Designs, creates, and modifies programs
• Plans, develops, and executes tests; resolves errors and re-runs tests
• Documents all work steps in line with applicable standards
• Performs load testing together with other parties
• Regularly reviews complex programs and program changes
• Operates largely independently within own areas of responsibility

Technical Consultant – SAP FICO Techno Functional

Cloud Engineer

• Plan and execute the migration of applications and data to the cloud
• Design and implement cloud-based systems on platforms such as Azure
• Automate provisioning and management using IaC tools (e.g., Terraform, CloudFormation)
• Implement and maintain security measures such as identity and access management, encryption, and compliance controls
• Optimize performance by configuring auto-scaling and load balancing
• Develop and maintain CI/CD pipelines for cloud deployments
• Diagnose and resolve cloud infrastructure issues and support development teams
• Maintain detailed documentation of cloud architecture, configurations, and processes

Consultant – Technology, Cloud Engineer

ServiceNow

• Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests
• Define the requirements, processes, procedures and reporting for new modules, components, and applications
• Lead workshops to ensure full alignment of requirements and solution across technical and business teams
• Own the delivery of both enhancements and new components and systems
• Work in geographically spread Agile teams writing user stories and performing functional testing
• Produce project plans, highlight reports, exceptions reports and risk & issue logs

Senior Functional Consultant, ServiceNow

Program Manager

• Work as integrator within TS NA organization, partnering across leadership teams
• Support the GTS Business Strategy and Communications Director with ongoing alignment
• Lead priority cross-functional initiatives and drive operational improvements
• Own the end-to-end governance and performance management cycle for SVP TS NA
• Collaborate with Group Finance and HR for financial and workforce planning
• Support timely engagement with Country Unit Sales teams
• Develop presentations for internal and external conferences and meetings
• Lead and support specific business development and marketing initiatives
• Ensure timely internal communications updates and events
• Ensure effectiveness of leadership team meetings

Strategy & Program Director

Account Manager

• Responsibility for qualifying our Managed Print opportunities and for ongoing partner management.
• Close collaboration with various divisions of the Computacenter group.
• Support for sales opportunities in which partner services are a decisive success factor.
• Liaison with internal teams and external partners.
• Subject-matter expert for the growth of our global Managed Services.
• Support for expanding strategic partnerships.
• Close cooperation with the sales teams during the pre-sales phase of tenders.
• Management of partner onboarding for new services.
• Building and maintaining strong relationships with our Managed Service partners.
• Driving partner compliance, governance and continuous improvement.

Partner Manager – Managed Print Services

• Organise and conduct regular team meetings, including one-on-one sessions and performance reviews with team members.
• Monitor and plan resources to ensure adequate support coverage.
• Hold line management responsibility for a team of ~20 members.
• Understand and support the strengths and aspirations of team members.
• Serve as an advisor and mentor, guiding team members in their day-to-day roles and responsibilities.
• Take responsibility for optimising team utilisation through the professional development of team members.
• Maintain regular, at least weekly, check-ins with team members to stay informed about their challenges, needs, and aspirations.
• Conduct and document Future Focus development meetings for all team members.
• Support company strategy, implementation-specific strategies, and initiatives aimed at driving improvements, collaboration, and knowledge sharing.
• Uphold and support HR initiatives and policies.
• Cultivate a positive team environment and enhance mentoring, with assistance from Senior Technical Consultants acting as buddies/mentors.

ServiceNow CoE Team Leader

Recruitment

• Provide day-to-day support and consultation and functional guidance for SuccessFactors Recruiting modules
• Partner with stakeholders to analyse requirements and translate them into solution designs
• Troubleshoot and coordinate resolution of system issues
• Collaborate on the review and validation of enhancements, integration needs, and testing outcomes
• Consult with global TA teams to identify opportunities for process improvement
• Create and maintain requirements for reports and dashboards
• Deliver user training and documentation for HR and TA teams
• Contribute to HR technology projects and continuous improvement initiatives

Senior HR Systems Consultant – SuccessFactors Recruiting

Manager

• Drive the delivery of high-quality services and customer satisfaction
• Manage services for a large public sector customer
• Contribute to governance model for service delivery
• Engage with stakeholders to understand needs
• Lead a matrix delivery organization
• Measure performance through clear targets