Computacenter

Business Analyst

• Organising governance meetings and keeping everything running smoothly.
• Tracking decisions and actions so projects stay on track.
• Supporting audits, compliance checks, and documentation updates.
• Pulling together project reports and dashboards for leadership.
• Gathering data for KPIs and contributing to monthly performance reports.
• Supporting governance communications and working with teams across the business.

Business Analyst Apprenticeship

Security Engineer

• Spend 80% of your time gaining hands-on experience and 20% studying for your Level 4 qualification.
• Build strong relationships with colleagues and stakeholders, learning how to simplify processes and drive improvements.
• Rotate across teams to understand their role in protecting our business.
• Support team targets, reporting activities, and risk assessments.
• Help promote cybersecurity awareness across Computacenter.

Cyber Security Apprentice

Controller

• Proactively manage and monitor GTS inventory across multiple geographies
• Proactively manage stock risk to ensure optimal availability and prevent customer stock-outs
• Analyse BATnet and cube reporting to drive insight-led decisions
• Work closely with Sales and GTS teams to manage customer forecasts and ensure SLA alignment
• Lead onboarding for new Device Lifecycle Management (DLM) customers using a structured, consistent approach
• Identify and implement process improvements across Inventory Management and DLM operations
• Provide expert guidance as the first point of escalation for the Inventory Control team
• Prepare presentations and updates for senior management
• Coach, train, and support new team members, setting high standards for communication and delivery
• Build strong internal networks and maintain confidentiality at all times

Senior Inventory Controller

Inside Sales

• Prepare quotations and process orders for international customers
• Ensure compliance with customer-specific SLAs and requirements
• Ensure correct product selection based on discounts, pricing, availability, lead times, and inventory levels
• Handle and resolve customer inquiries
• Contribute to projects focused on continuous improvement and optimization of the customer experience

Inside Sales – International Customer Specialist

IT Support

• Build, test, and set up devices for customer orders
• Identify and fix issues with computers, laptops, and mobile devices
• Set up equipment such as printers, laptops, and mobile devices to meet customer requirements
• Label, organise, and track devices throughout the build process
• Keep clear and accurate records of your work
• Learn how to prepare and deliver technology efficiently as part of the team
• Work with colleagues to share ideas, improve processes, and learn new skills

IT Support Apprenticeship

People Operations

• Spend 80% of your time learning on the job and 20% studying towards your Level 3 apprenticeship
• Support teams to improve how they work using Agile practices and techniques
• Research Agile topics and share insights with teams and Communities of Practice
• Help facilitate Agile events such as retrospectives
• Support team maturity assessments and help turn insights into improvement actions
• Assist with training sessions, case studies, articles, and presentations
• Learn how data and metrics can be used to understand team progress and improvement

Business Improvement and People Apprentice

Support Engineer

• Installer, configurer et maintenir les postes de travail, serveurs et réseaux
• Assurer le support aux utilisateurs (à distance ou sur site)
• Traiter les incidents de niveau 1 liés aux TEAMS Rooms, à Intune
• Apporter une assistance sur les terminaux mobiles
• Gérer les opérations de connexion/déconnexion et la logistique associée
• Participer aux actions de maintenance préventive et leur analyse

Technicien Support de Proximité, Niveau 1

Program Manager

• Leading major large complex (often multiyear) programmes with an overall value from £2m to £10m+
• Liaising directly with others in Programme Delivery
• Collaborating with the strategic business partner / engagement lead function to work on evaluation, initiation, through delivery and into closure of each programme
• Lead a team in a matrix structure and work closely with the Head of Projects Practice
• Full responsibility for the management and reporting, including the finances of the programmes
• Building and/or supporting your project team, ensuring the agreed products are delivered
• Effective communication, managing project controls (including risk, issue, dependencies and change)
• Providing a high-quality professional outcome to the satisfaction of customers and internal stakeholders

Programme Manager

• Lead and manage SAP FICO projects from initiation to post-implementation support
• Designs, creates, and modifies programs
• Plans, develops, and executes tests; resolves errors and re-runs tests
• Documents all work steps in line with applicable standards
• Performs load testing together with other parties
• Regularly reviews complex programs and program changes
• Operates largely independently within own areas of responsibility

Technical Consultant – SAP FICO Techno Functional

Cloud Engineer

• Plan and execute the migration of applications and data to the cloud
• Design and implement cloud-based systems on platforms such as Azure
• Automate provisioning and management using IaC tools (e.g., Terraform, CloudFormation)
• Implement and maintain security measures such as identity and access management, encryption, and compliance controls
• Optimize performance by configuring auto-scaling and load balancing
• Develop and maintain CI/CD pipelines for cloud deployments
• Diagnose and resolve cloud infrastructure issues and support development teams
• Maintain detailed documentation of cloud architecture, configurations, and processes

Consultant – Technology, Cloud Engineer

ServiceNow

• Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests
• Define the requirements, processes, procedures and reporting for new modules, components, and applications
• Lead workshops to ensure full alignment of requirements and solution across technical and business teams
• Own the delivery of both enhancements and new components and systems
• Work in geographically spread Agile teams writing user stories and performing functional testing
• Produce project plans, highlight reports, exceptions reports and risk & issue logs

Senior Functional Consultant, ServiceNow

• Work as integrator within TS NA organization, partnering across leadership teams
• Support the GTS Business Strategy and Communications Director with ongoing alignment
• Lead priority cross-functional initiatives and drive operational improvements
• Own the end-to-end governance and performance management cycle for SVP TS NA
• Collaborate with Group Finance and HR for financial and workforce planning
• Support timely engagement with Country Unit Sales teams
• Develop presentations for internal and external conferences and meetings
• Lead and support specific business development and marketing initiatives
• Ensure timely internal communications updates and events
• Ensure effectiveness of leadership team meetings

Strategy & Program Director

Account Manager

• Responsibility for qualifying our Managed Print opportunities and for ongoing partner management.
• Close collaboration with various divisions of the Computacenter group.
• Support for sales opportunities in which partner services are a decisive success factor.
• Liaison with internal teams and external partners.
• Subject-matter expert for the growth of our global Managed Services.
• Support for expanding strategic partnerships.
• Close cooperation with the sales teams during the pre-sales phase of tenders.
• Management of partner onboarding for new services.
• Building and maintaining strong relationships with our Managed Service partners.
• Driving partner compliance, governance and continuous improvement.

Partner Manager – Managed Print Services

• Organise and conduct regular team meetings, including one-on-one sessions and performance reviews with team members.
• Monitor and plan resources to ensure adequate support coverage.
• Hold line management responsibility for a team of ~20 members.
• Understand and support the strengths and aspirations of team members.
• Serve as an advisor and mentor, guiding team members in their day-to-day roles and responsibilities.
• Take responsibility for optimising team utilisation through the professional development of team members.
• Maintain regular, at least weekly, check-ins with team members to stay informed about their challenges, needs, and aspirations.
• Conduct and document Future Focus development meetings for all team members.
• Support company strategy, implementation-specific strategies, and initiatives aimed at driving improvements, collaboration, and knowledge sharing.
• Uphold and support HR initiatives and policies.
• Cultivate a positive team environment and enhance mentoring, with assistance from Senior Technical Consultants acting as buddies/mentors.

ServiceNow CoE Team Leader

Recruitment

• Provide day-to-day support and consultation and functional guidance for SuccessFactors Recruiting modules
• Partner with stakeholders to analyse requirements and translate them into solution designs
• Troubleshoot and coordinate resolution of system issues
• Collaborate on the review and validation of enhancements, integration needs, and testing outcomes
• Consult with global TA teams to identify opportunities for process improvement
• Create and maintain requirements for reports and dashboards
• Deliver user training and documentation for HR and TA teams
• Contribute to HR technology projects and continuous improvement initiatives