Commonwealth Bank

Manager

• Manage the successful delivery of complex structures, products and services to the new future state platform.
• Support high to very high complexity implementations for large businesses, while gaining deep knowledge of transaction banking solutions and fostering strong customer relationships.
• Provide dedicated project management support to transition Strategic Merchants customers from current to future state merchant modernisation platform which may include coordination of hardware swap out, software upgrades.
• Conduct discovery workshops to define and document customer bespoke requirements and communicate specifications to product teams.
• Act as a single point of contact for Strategic Merchant customers, supporting transition activities.
• Deliver high-quality, timely customer service via phone, email, and video conferencing.
• Provide support on technical and implementation-related issues.
• Execute post-implementation support to ensure client satisfaction.
• Assist in supporting customer complaints, incidents, and breakpoints with a strong risk mindset.
• Engage internal stakeholders to ensure alignment and delivery.
• Proactively assist colleagues to achieve service and sales outcomes.

Customer Migration Manager – 12 Months Fixed Contract

Business Analyst

• Deliver an exceptional client experience
• Gain exposure to sophisticated Agribusiness Banking clients and the transactions that support them
• Conduct financial modelling and analysis
• Identify risks and opportunities in new lending
• Prepare well‑crafted credit submissions
• Work closely with product specialists
• Support reporting activities
• Help monitor portfolio performance

Agribusiness Analyst

Platform Engineer

• Lead modernization and enhancement of engineering tooling capabilities and platform
• Implement DevSecOps strategies and best practices
• Ensure seamless integration of DevSecOps tools
• Collaborate with cybersecurity teams to enhance supply chain security
• Act as a subject matter expert for DevSecOps engineering tooling

Chief Engineer, Platform Engineering

Frontend Engineer

• Contribute to the technology products and services we deliver, from architecture, technical design and coding to deployment to operation.
• Support the E2E Service Journey crew, responsible for the Disputes Journey, Deceased Estates and Authorities Journeys.
• Seek to provide the best service in the moments that matter.
• Lead technical excellence and delivery maturity for the Authorities squad, supporting the NetBank Next platform.

Staff Software Engineer – Next.js/React.js

Account Manager

• Work closely with Relationship Executives and Analysts to support the needs of a number of portfolios within the team.
• Focus on supporting the banking requirements of our new and existing clients, managing stakeholders and assisting in tasks required for deal execution.
• Assist in completing annual reviews and changes for existing clients and onboarding of new customers.
• Build and maintain effective working relationships with the dedicated support teams including Risk Management.

Ecommerce

• Responsible for the personalisation and customisation spine across authenticated digital channels - the CommBank app and NetBank.
• Improving the orchestration of systems, framework, capabilities and digital features to drive a more cohesive and relevant personalised experience.
• Turning strategy into execution — helping to lead a cross-functional team to deliver high-quality, scalable capabilities that enable personalisation and greater customisation.
• Pushing the boundaries to help deliver outcomes that move the dial and unlock maximum value.

Senior Product Manager, Personalisation and Customisation

Product Manager

• Lead the end-to-end management reporting product development, from opportunity identification and engagement across FCS
• Lead and define the vision and roadmap for the product in partnership with business stakeholders and product management to maximise delivery of business value and support benefits realisation
• Apply expertise to support opportunity analysis, prioritisation, balance trade-offs, and explore strategies to successfully achieve business outcomes
• Accountable for addressing impediments, driving decisions and resolving escalations
• Act as the voice of the business and translate this for the team
• Drive project inception and exploration to ensure alignment of product strategy
• Formulate hypotheses to validate customer problems and define clear learning objectives that will inform product roadmap and prioritisation decisions
• Identify, articulate and manage risks and compliance across streams of work
• Incorporate design thinking and analytics to inform product design
• Lead and develop the product roadmap, and engagement with senior stakeholders/business units to manage the delivery of product roadmap
• Lead the Squad day-to-day to deliver change and lifecycle activities
• Maintain a well prioritised Backlog to deliver business and customer outcomes
• Manage senior business and technical stakeholders to ensure that prioritisation is understood and agreed to
• Manage the Squad’s performance to defined objectives including OKR tracking, etc.
• Release prototypes and iterate a product that meets customer needs and achieves the crew’s goals.

Product Owner – Business Insights and Analytics

• Efficient investigation and resolution of internal complaints.
• Developing networks and relationships with colleagues to solve problems, escalate customer issues of contention and influence outcomes.
• Contribution to continuous improvement ideas and processes to refine the customer experience.
• Engaging and providing feedback to key stakeholders within the Group on opportunities for process and product improvements.
• Understanding community expectations and having a risk-conscious mindset when investigating the issues raised.
• Negotiating with customers and/or their advocates and internal staff to achieve timely and fair resolutions.
• Commitment to an outstanding customer experience.

Customer Relations Manager

Analyst

• Supporting Private Bankers to provide exceptional service to high-net-worth clients.
• Undertaking financial analysis relating to commercial credit as well as assessing the risks/opportunities for new and existing lending submissions.
• Writing, negotiating, and managing commercial credit applications for new and existing clients.
• Completing quality commercial credit submissions to ensure timely delivery of decisions, documentation, and funding to the client.
• Applying analytical skills to business problems and effectively communicating outcomes and recommendations.
• Delivering exceptional customer service, client communication, and engagement to support credit submission requests.
• Undertaking detailed analysis of client and industry-specific information focusing on key financial drivers.
• Preparing concise and well-reasoned credit correspondence.
• Focusing on quality, credit management, and minimizing credit and operational losses.
• Auditing and reviewing team files to meet credit assurance standards.

Private Bank Analyst

• Ensure RBS Risk Management has a strong and effective Line 2 Credit Risk function
• Management of internal and external relationships
• Articulate credit deliverables to senior leadership
• Support with Quarterly and Annual Business Planning cycle
• Coordinate and curate papers in preparation for Board and Committees
• Provide guidance and synthesize information to senior leadership
• Track achievement of key business targets and maintain relationships with stakeholders

Governance Manager, Retail Credit Risk

IT Support

• Support the Group Chief Technology Officer and Executive Leadership Team
• Evaluate emerging technologies impact on the bank
• Plan and execute technical audits across technology domains
• Communicate audit findings and recommendations

Senior Audit Manager – Cloud and Engineering

• Supporting Private Bankers to provide exceptional service to high-net-worth clients
• Undertaking financial analysis relating to consumer credit
• Assessing risks/opportunities for new and existing lending submissions
• Managing consumer credit applications for clients
• Completing quality consumer credit submissions for timely delivery of decisions

Engineering Manager

• Lead a team of engineers in delivering scalable solutions
• Champion cutting-edge solutions and drive real-world impact
• Mentor engineers and support their career development
• Solve complex technical challenges and define architectural standards
• Collaborate with cross-functional teams to align technical decisions with business goals
• Deliver reusable solutions across teams and products

Software Engineering Manager – Chapter Lead

• Perform independent peer reviews of high-risk credit transactions, validating analytical completeness and accuracy.
• Identify analytical gaps and provide constructive feedback to deal teams, driving adherence to Business Banking’s credit assessment standards.
• Ensure minimum analytical standards are met and aligned with risk frameworks and credit policy.
• Support continuous improvement of credit analysis templates, tools, and AI-enabled workflows.
• Provide thematic insights on recurring credit weaknesses, emerging risks, and capability gaps.
• Partner with segment leaders and Learning & Capability teams to design targeted training programmes and reference materials.
• Prepare oversight reporting and insights packs for leadership teams, tracking rework rates and oversight outcomes.
• Recommend process enhancements or automation opportunities to improve efficiency and oversight coverage.
• Build trusted relationships with frontline bankers, credit teams and segment leaders, delivering feedback and coaching in a collaborative, solution-focused manner.
• Engage with governance, assurance, and control functions to support end-to-end risk management maturity.

Senior Manager, Credit Oversight

• lead a small team of engineers who design and build Rest API’s for our award winning CommBank App
• hands on coding for the role
• empower, support and guide your team, providing clear direction in times of ambiguity
• invest in individual career development strategies

Customer Migration Manager – 12 Months Fixed Contract

Agribusiness Analyst

Chief Engineer, Platform Engineering

Staff Software Engineer – Next.js/React.js

Account Manager

Senior Product Manager, Personalisation and Customisation

Product Owner – Business Insights and Analytics

Customer Relations Manager

Private Bank Analyst

Governance Manager, Retail Credit Risk

Senior Audit Manager – Cloud and Engineering

Private Bank Analyst

Software Engineering Manager – Chapter Lead

Senior Manager, Credit Oversight

Chapter Lead – Software Engineering Manager