Commerz Direktservice GmbH, Commerzbank Gruppe

Account Executive

• Im Team Baufinanzierung startest du in der telefonischen Kundenbetreuung als lösungsorientierte Ansprechperson
• Begleitest unsere neuen sowie bestehenden Kundinnen und Kunden der Commerzbank AG beim Traum von der eigenen Immobilie
• Nach deiner ausführlichen Einarbeitung unterstützt du den Finanzierungsprozess kompetent
• Hast für alle Fragen immer ein offenes Ohr
• Du sammelst sowie sichtest Bonitäts- und Objektunterlagen und arbeitest dabei auch schriftlich eng mit den Fachabteilungen der Commerzbank sowie den Kundinnen und Kunden zusammen

Kundenbetreuer – Baufinanzierung

• Excellent start in telephone customer support within the installment loans team
• Engage our existing customers with attractive Commerzbank financing products and deliver first-class customer experiences through to loan completion
• Identify upselling opportunities and proactively handle loan inquiries
• Achieve team successes in a supportive and cooperative working environment
• Work partially remotely after successful completion of the onboarding period

Customer Service Representative — Loans

Technical Product Manager

• Drive the digital transformation of the customer contact center as an innovative problem solver
• Support the technical advancement of our Conversational AI platform
• Design and implement cloud-based architectures
• Ensure technical operations and compliance with legal and regulatory requirements
• Collaborate closely with cross-functional teams across the Commerzbank Group

Technical Product Manager – Conversational AI, Cloud Technologies

Marketing

• Are you communicative and enjoy customer contact by phone?
• Together with other trainees (m/f/d) you will contribute your skills and talents in special training projects
• In regular feedback meetings we review your progress and support your ongoing development as you start your career with us
• Whether customer service, call handling, or exciting banking topics — with us you will learn everything you need for your new job

Dialog Marketing Specialist

Business Analyst

• Responsible for the business-focused evaluation of data
• Support the development of data models for reporting, analysis and monitoring
• Transform complex relationships into clear, easy-to-understand presentations and dashboards
• Contribute to the further development of control instruments and processes in a structured, analytical way

Business Analyst – Commerzbank Customer Center

• Excellent start in telephone-based customer support within the Installment Loans team
• Enthuse our existing customers about Commerzbank AG’s attractive financing products and deliver first-class customer experiences through to loan completion
• Identify upselling opportunities and proactively handle loan inquiries
• Achieve team success in a supportive and cooperative working environment
• Work partially remotely after successful completion of your onboarding phase

Customer Advisor, Credit

• As part of the Mortgage Financing team, you will begin in telephone customer support as a solution-oriented point of contact
• You will support our new and existing clients of Commerzbank AG in realizing the dream of home ownership
• You will collect and review creditworthiness and property documents and work closely in writing with Commerzbank specialist departments and with clients