Customer Advisor, Mortgage Financing
Commerz Direktservice GmbH, Commerzbank Gruppe
full-time
Posted on:
Location Type: Office
Location: Duisburg • Germany
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Tech Stack
About the role
- As part of the Mortgage Financing team, you will begin in telephone customer support as a solution-oriented point of contact
- You will support our new and existing clients of Commerzbank AG in realizing the dream of home ownership
- You will collect and review creditworthiness and property documents and work closely in writing with Commerzbank specialist departments and with clients
Requirements
- Previous experience as a call center agent (m/f/d) in inbound and outbound is desirable
- Motivation as a career changer (m/f/d) to obtain the IHK qualification exam (Sachkundeprüfung) in accordance with §34i GewO
- You are a strong communicator and team player with enthusiasm for mortgage financing
- Confident computer skills and fluent German, both written and spoken, complete your profile
Benefits
- Permanent employment contract with a future-oriented company
- Ergonomic working environment & active health management
- Monthly fixed salary; training time fully paid
- Compatibility of work and family in full- and part-time
- Comprehensive onboarding for a strong start
- Good transport connections & central location at the main train station (Hbf)
- Partial remote work possible after a successful onboarding phase
- Bike leasing programs, discounted VRR public-transport ticket & additional employee benefits
- Free beverages and a lunch subsidy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone customer supportcreditworthiness assessmentdocument review
Soft Skills
solution-orientedstrong communicatorteam playerenthusiasm for mortgage financing
Certifications
IHK qualification examSachkundeprüfung§34i GewO