Customer Advisor, Credit
Commerz Direktservice GmbH, Commerzbank Gruppe
full-time
Posted on:
Location Type: Office
Location: Duisburg • Germany
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About the role
- Excellent start in telephone-based customer support within the Installment Loans team
- Enthuse our existing customers about Commerzbank AG’s attractive financing products and deliver first-class customer experiences through to loan completion
- Identify upselling opportunities and proactively handle loan inquiries
- Achieve team success in a supportive and cooperative working environment
- Work partially remotely after successful completion of your onboarding phase
Requirements
- Professional experience in call center work, preferably in financial services
- Interest in the loan business; motivated career changers are welcome
- Sales- and service-oriented approach
- Strong communication skills
- Team-player mentality
- Proficient computer/PC skills
- Fluent German, spoken and written
Benefits
- Permanent employment contract with a forward-looking company
- Ergonomic workplace and active health management
- Fixed monthly salary; training time fully paid
- Work–life balance with full-time and part-time options
- Comprehensive onboarding for a strong start
- Good transport connections & central location at the main train station
- Partial remote working after successful completion of the onboarding phase
- Bike leasing programs, discounted VRR public transport ticket & additional employee benefits
- Free beverages and a lunch subsidy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone-based customer supportcall center workfinancial servicesloan inquiriesupselling
Soft Skills
strong communication skillsteam-player mentalitysales-oriented approachservice-oriented approach