Commerce

Business Operations

• Conduct business analyses to ensure Company & Financial Operations practices are consistent with the stated business model, mission, and standards.
• Collaborate to help build cost-effective processes and policies that will enable efficiency and effectiveness.
• Verify that results improve; write updated process documentation, conduct training, and prepare automated reports.
• Identify, recommend, implement, and test changes that will allow for scalable growth.
• Conduct research and analyze workflow processes to improve business procedures within Finance Operations.
• Participate in cross-functional reviews of existing business processes and policies.
• Monitor practices to ensure they support improved productivity and revenue generation.
• Work with merchants experiencing near-term delinquent Accounts Receivable issues to build payment solutions beneficial to both them and BC.

Business Operations Analyst I

Full-stack Engineer

• Collaborate on the architecture, design, and development of scalable and highly available applications and services.
• Solve complex infrastructure-related problems with code, developing and providing post-release support for scalable applications.
• Identify and implement enhancements to DevOps practices and tooling, leveraging automation to enhance robustness of the CI/CD pipeline, thereby streamlining efficient application development and deployment.
• Drive technology design and articulate architecture solution options to the product owners and Engineering leadership.
• Conduct post-mortems to analyze and prevent repeat failures.
• Be a champion for Continuous Improvement in end-to-end infrastructure and systems.
• Evaluate and recommend tools, technologies and processes that solve concrete business problems.
• Become a domain expert who follows industry trends and applies best practices and contributes towards continuous improvement of those practices.

Senior Software Engineer

Financial Planning and Analysis

• Be a trusted business partner and advisor to finance and sales leadership
• Build and manage Captivate IQ workbooks, dashboards, and calculators
• Perform analyses to provide actionable insights
• Provide monthly performance reports to senior leaders
• Identify options for efficiency and effectiveness

Senior Financial Analyst, Incentive Compensation

Frontend Engineer

• Implement new onboarding flows on the Makeswift app, closely collaborating with the Product team to turn designs and prototypes into reality
• Solve for end-to-end product experiences across Makeswift and third-party integrations
• Instrument and measure the product signals to validate bets
• Work on Makeswift’s core rich text editing experience to deliver a world-class authoring experience in the Makeswift builder
• Collaborate with Product and the rest of the engineering team to design and implement UI and APIs for structured content, enabling Makeswift to expand its product portfolio
• Work on data structures that enable realtime collaboration and deep merging for visually creating components and localizing Makeswift content
• Improve our React-based UI design system and develop new components for it that follow accessibility best practices, deliver great performance, and have thoughtful component API design
• Expand Makeswift’s API to support better first and third party integrations for use cases across ecommerce, translations, search, AI, and more
• Explore how we can leverage LLMs to solve Makeswift’s customer problems by collaborating with our Agents team.

Senior Software Engineer – Full stack, Typescript

Engineering Manager

• Lead and develop two teams, including coaching, performance management, career growth, and hiring
• Drive the technical roadmap for BigCommerce’s storefront experiences
• Establish a culture of strong ownership, accountability, and continuous improvement
• Improve quality across performance, reliability, observability, scalability, and security
• Partner with Product to deliver excellent merchant and developer experiences across both Stencil and Catalyst
• Lead Stencil modernization efforts: evolving the framework’s rendering pipeline, improving existing themes and creating new ones, and modernizing the visual editing experience by integrating Makeswift
• Lead Catalyst’s continued growth: expand its core feature set, implement new capabilities in B2B commerce, and deliver a new hosting product
• Establish team objectives aligned with business goals and ensure the team executes against them
• Facilitate regular 1:1s, healthy feedback cycles, and engineering rituals (e.g., design reviews, knowledge sharing, retros, etc.)
• Participate in on-call and be responsible for incident management

Senior Manager, Software Engineering – Storefront Experience

Solutions Engineer

• Design and develop integration solutions using AWS technologies such as AWS Appflow, AWS Lambda, Amazon API Gateway, Amazon SQS, Amazon SNS, AWS Step Functions, and AWS EventBridge
• Design and implement RESTful APIs to facilitate data exchange between different systems and applications, ensuring scalability, reliability, and security
• Integrate AWS services with existing systems and applications, leveraging AWS SDKs and APIs to enable seamless communication and functionality
• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
• Perform unit testing, integration testing, and end-to-end testing of integration solutions to validate functionality and performance
• Identify and troubleshoot integration issues, working closely with cross-functional teams to diagnose and resolve technical challenges in a timely manner
• Optimize integration solutions for performance, scalability, and cost-efficiency, utilizing AWS best practices and tools for monitoring, logging, and performance tuning
• Document design decisions, implementation details, and testing procedures
• Share knowledge and best practices with team members through documentation, presentations, and training sessions
• Stay updated on AWS services, tools, and best practices related to integration

Business Operations Analyst I

Senior Software Engineer

Senior Financial Analyst, Incentive Compensation

Senior Software Engineer – Full stack, Typescript

Senior Manager, Software Engineering – Storefront Experience

AWS Cloud Integration Engineer