Colliers

Administration

• The Senior Lease Administrator, Client Lead is responsible for managing Lease Administration functions and implementations, client and vendor relationships, and centralizing, establishing and producing schedules, reports, communication plans, and process flow for the Lease Administration team.
• Serve as the main point of contact for clients and internal stakeholders regarding lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered into and maintained as a client contract with WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Prepare and lead with impactful communication and professional presence.
• Confirm and approve monthly client billing. Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Prepare monthly rental payment schedules. Track A/R for assigned clients and escalate to appropriate parties. Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes.

Senior Lease Administrator

Financial Planning and Analysis

• Develop and manage annual budgets, forecasts, and financial plans for Facility Management delivery
• Monitor actuals vs. budget, providing variance analysis and corrective actions
• Oversee invoicing, cost allocation, and client financial reporting
• Support pricing models and commercial proposals
• Identify cost optimization opportunities without compromising service outcomes
• Ensure compliance with financial governance, audit requirements, and internal controls
• Partner with operations and procurement to align financial and service delivery objectives

Finance Lead – Facilities Management

Account Executive

• Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
• Own P&L performance, ensuring financial targets and margin expectations are met
• Provide strategic direction for Facility Management service delivery across all sites and regions
• Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
• Identify growth opportunities, including scope expansion and value-added services
• Ensure compliance with contractual, regulatory, and safety requirements
• Align cross-functional teams to deliver a consistent and scalable Facility Management solution

Account Director – Facilities Management Delivery

Procurement

• Develop and implement procurement strategies for Facility Management services and vendors
• Manage supplier selection, onboarding, and performance management
• Negotiate contracts, pricing, and service level agreements (SLAs)
• Drive cost savings and value engineering opportunities
• Ensure vendor compliance with safety, regulatory, and contractual standards
• Collaborate with Facility Management operations to ensure service continuity and quality
• Support transition activities, including vendor rationalization and onboarding

Procurement Analyst, Manager – Facilities Management Delivery

Business Analyst

• Analyze work order (WO) data, spend trends, and service performance
• Develop dashboards, KPIs, and reporting frameworks for Facility Management delivery
• Identify process inefficiencies and recommend improvements
• Support transition activities, including data validation and process mapping
• Collaborate with technology teams to optimize Facility Management systems
• Produce insights to support strategic planning and operational enhancements

Business Analyst – Facilities Management Delivery

Business Operations

• Provide direction and support for the industrial brokerage business's strategy, programs, procedures, and projects
• Monitor progress against annual priorities, strategic initiatives, and operational plans
• Prepare regular updates, reports, and recommendations for the National Director to support informed decision-making
• Maintain regular contact and build solid working relationships with brokers and their appointed staff to ensure the highest level of service
• Support the National Director on business development efforts and various client engagement, leveraging other functional departments, as well as regional and local resources
• Represent Colliers at industry events and within the business community to strengthen brand presence and support business development efforts
• Assist with the development and implementation of company-wide brokerage initiatives and new technology solutions to enable growth in industrial sector revenue
• Assist the National Director in conflict resolution issues
• Serve as the primary connector across Marketing, Research, Operations, Technology, Legal, People Services, and other internal partners to increase efficiency and improve broker access to resources
• Track and communicate updates on platform tools, programs, systems, and national initiatives
• Support brokers by explaining platform capabilities, guiding resource usage, and helping identify the right contacts or tools for various needs
• Maintain and enhance onboarding materials, including welcome guides, process documentation, and training resources for new platform team members
• Coordinate onboarding sessions and cross-functional introductions to ensure smooth integration
• Act as the first point of contact for broker questions regarding operations, resources, reporting, and platform functionality
• Identify opportunities to streamline workflows and recommend process improvements
• Assist with oversight of contracts, memberships, subscriptions and approvals
• Assist with the annual budgeting and quarterly forecasting processes in partnership with Finance
• Monitor monthly financial performance, review revenue trends, and identify opportunities for local or national growth
• Maintain oversight of contracts, memberships, subscriptions, and related approval workflows
• Conduct ROI assessments for major expenses or initiatives and prepare supporting analysis for leadership
• Provide ad hoc financial insights, KPI tracking, and business performance reporting as needed
• Help ensure operational compliance with internal policies and approval protocols
• Assist the National Director with a variety of ad-hoc assignments
• Partner with U.S. Research to monitor trends in the industrial sector, including supply, demand, capital flows, and economic indicators
• Summarize key findings and deliver trend updates that support business planning, content development, and leadership strategy
• Maintain awareness of competitive landscape shifts and opportunities for differentiation.

Director, Business Operations – Industrial Services

Analyst

• Partner closely with Valuation Specialists to support the appraisal process.
• Contribute to better appraisals by identifying errors, compliance issues and other anomalies.
• Analyze data, gather market research, conduct assessments, tax searches, conduct surveys in addition to collecting and organizing market and property information.
• Take initiative to proactively work on any issues.
• Consistently deliver high quality work on time and on budget.

Valuation Analyst

Client Services Representative

• Maintain administrative functions for CVAS operations while ensuring that company policies and guidelines are interpreted correctly and followed
• Process bid requests & agreements via email, client portals, etc.
• Deliver completed reports to clients through e-mail and/or various portals
• Create and submit retainer invoices
• Check the CVAS database for prior work experience

Administrator

Full-stack Engineer

• Manage software engineering teams, ensuring alignment with global strategy and roadmap.
• Represent the engineering function in leadership forums, contributing to strategic technology planning and budgeting.
• Collaborate closely with peers to ensure global alignment on engineering practices, resource sharing, team coordination and technology standards.
• Foster a strong culture of excellence, collaboration, inclusion, and appreciation within and across distributed engineering teams.
• Serve as a people leader, coaching and mentoring managers and senior engineers while cultivating future leaders.
• Build, scale, and manage high-performing software engineering teams across multiple domains and product lines.
• Collaborate with global product and engineering leadership to assign teams and resources to projects based on skills, capacity, and strategic priority.
• Drive the on-time, on-budget delivery and quality of engineering projects, ensuring project scope, milestones, and resourcing remain aligned with expectations and constraints.
• Work closely with product management and other teams to identify risks, remove blockers, and proactively resolve delivery issues before they impact timelines or budget.
• Ensure robust project tracking, reporting, and accountability frameworks are in place across all active initiatives.
• Monitor and balance workload across teams to support employee wellbeing and productivity.
• Establish operational practices and rituals that support agile delivery, clear communication, and effective cross-functional collaboration.
• Ensure consistent adherence to technology and security standards and drive continuous improvement initiatives.
• Support the adoption of modern engineering practices, methodologies and tools (incl. AI).
• Promote engineering excellence through architectural design, code quality oversight, CI/CD & automation, documentation and process improvements.
• Track, report, and improve key performance indicators (e.g., velocity, quality, incident metrics, team satisfaction).
• Partner with DevOps and Engineering Operations teams to align processes, tools, and metrics.
• Ensure compliance with global standards, information security policies, and regulatory requirements.

Director, Software Engineering

Vice President

• Serve as a trusted advisor to occupier broker-led clients, leading strategic conversations tied to business objectives and financial outcomes.
• Partner directly with occupier brokers and producers to originate, shape, and win new business.
• Lead the strategy and analytics components of high-value pursuits, pitches, and client engagements.
• Translate complex client challenges into clear, compelling, and financially grounded recommendations.
• Drive revenue growth through increased win rates, deeper client relationships, and expanded service offerings.
• Lead integrated advisory solutions across portfolio strategy and optimization; workforce and labor analytics.
• Guide clients through multi-market, high-impact decision-making processes.
• Align real estate strategy with broader business goals, including growth, cost optimization, and talent access.
• Ensure strategies are actionable and directly tied to transaction outcomes and execution.
• Provide executive-level guidance on cost, capital, and location trade-offs, ensuring recommendations are economically sound and actionable.
• Act as a strategic extension of occupier brokerage teams, enhancing deal strategy and client positioning.
• Activate and integrate a suite of advisory capabilities—both within Consulting & Strategy and across adjacent functions (e.g., Supply Chain Solutions, Workplace Strategy).

EVP, Strategy & Consulting, Occupier Services

Accountant

• Supporting the accounting team in fulfilling their mandate to complete month, quarter and year end processes on time and accurately
• Aiding in the preparation of working papers for accruals, allocations, journal entries, and account reconciliations
• Compiling data for financial analysis, handling data entry and invoice issuance, and contributing to monthly accounts receivable reporting

Junior Accountant

Administrative Assistant

• Provide general administrative support, including answering phones, responding to emails, and handling correspondence.
• Maintain and organize office files, records, and documentation.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Manage the office events calendar, ensuring all activities and events are scheduled, communicated, and executed smoothly.
• Assist with tenant relations, including responding to inquiries and coordinating maintenance requests.
• Prepare reports, presentations, and other documents as needed.
• Order and maintain office supplies and equipment.
• Support building management staff with administrative tasks and special projects.
• Ensure compliance with office policies and procedures.
• Perform other duties as assigned to support office operations.

• You will underwrite income-producing assets using ARGUS and Excel.
• Partner with multiple brokers, deal teams and producers across the different asset classes including: Commercial, Office, Industrial, Multi-family, Retail, and Tenant rep/Leasing.
• Analyze historical operating statements, budgets, leases and loan agreements, as well as current market conditions in order to determine financial underwriting assumptions.
• You will design and build sophisticated financial models for properties with existing and speculative cash flow in addition to ground-up development and redevelopment opportunities.
• You are passionate about providing exception service to you clients and you are able to do this through providing analytical tools and cost-effective analysis that can influence lease/ purchase decisions.
• You have excellent communication skills and thrive in a collaborative team environment.
• You are also comfortable providing support in client presentations, responses to RFP’s and new business pitches.
• You excel in a fast-paced environment, with the ability to deliver results to the highest accuracy in terms of financial analysis.

Financial Analyst – Commercial Real Estate

• Be an active and trusted advisor and strategic partner, collaborating with HR Business Partners and Talent Acquisition to provide timely expert guidance on compensation-related matters.
• Ability to pivot and manage multiple priorities when required.
• Drive competitive compensation strategies by evaluating existing programs, leading annual salary survey participation, conducting market research, benchmarking, and analyzing trends to ensure best-in-class practices.
• Lead the annual merit and bonus process and enhancements, overseeing program administration and configuring systems like Workday to ensure seamless and efficient experience.
• Enhance efficiency and compliance by developing and documenting streamlined defensible processes aligned with regulatory requirements.
• Manage and refine the job evaluation and benchmarking process, partnering with HR and business leaders to uphold internal equity and market competitiveness.
• Spearhead key compensation projects, providing data-driven insights and strategic recommendations to senior leadership and HRLT decision-makers.
• Provide support and educational opportunities to the Compensation Analyst.

Senior Compensation Analyst

Manager

• Responsible for the day-to-day operations of assigned facility sites within a multi-market portfolio.
• Support operations and maintenance including mechanical, electrical, plumbing, life safety, and emergency power supply systems.
• Partner closely with location stakeholders and client contacts to ensure all properties operate efficiently and safely.
• Govern preventative maintenance and operational programs for building systems.
• Manage vendor procurement processes and performance.
• Serve as the point of contact for owners and occupants, ensuring compliance with regulations.