Cohesity

Sales Engineer

• Uncover and drive new customer opportunities by providing sales and technical assistance
• Enable customers to seamlessly integrate Cohesity products into their production environments
• Develop and lead the secondary storage technology strategy for our largest customers and partners
• Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals
• Collaborate closely with product management as a field representative
• Provide project management and post-sales technical support as required

Senior Sales Engineer, Federal

Manager

• Collaborate closely with partners to drive bookings and ensure a perfect customer experience.
• Forecast partner pipeline conversion in coordination with the sales teams.
• Develop and actively lead a sales strategy and business plan for assigned Partner/Distribution account(s).
• Enable Partner sales and technical teams in line with GTM plan and partner program requirements.
• Track partner performance-to-plan and identify action plans to address enablement, engagement, pipeline, and bookings gaps.
• Develop selling and services opportunities with and within Partner organizations, penetrating new divisions and organizations within assigned Partner accounts.
• Coordinate marketing activities and leverage Cohesity marketing resources to establish prioritization, execution, and return on investment.

Channel Development Manager

Full-stack Engineer

• Lead a small team across all phases of design, development, and customer support.
• Mentor engineers in writing clean, testable, and maintainable code.
• Take ownership of end-to-end design and implementation for complete feature sets.
• Engage in technical discussions with Engineers, Architects, Product Managers, and Designers to align on design and scope.
• Refine the engineering backlog, adjust scope as needed, and ensure timely delivery of committed features.
• Clearly communicate deliverables, timelines, and follow through on commitments.
• Proactively assess technical risks and make data-informed decisions to mitigate them.
• Design and implement new features for both on-premises and cloud platforms based on product requirements and customer feedback.
• Conduct deep root cause analysis for product defects and performance issues.
• Implement and validate fixes with a focus on quality and speed.
• Work closely with QA, support, and field teams to troubleshoot complex customer issues.
• Lead development and testing of patches and hotfixes.
• Develop tools to assist support engineers in diagnosing and resolving issues more efficiently, reducing time-to-resolution for customer-reported problems.

Staff Software Engineer

Supply Chain

• Alignment with our partner and sales capacity, compliance, and profitability requirements, we will execute a comprehensive distribution strategy.
• Developing and managing Distributor Growth Plans that guide our distribution relationships.
• Collaboration with APJ sales/channel/marketing leaders to outline, implement, and manage distribution sales targets.
• Partnering with APJ sales and channel teams to conduct consistent quarterly business reviews to assess the execution of Distributor Growth Plans.
• Partner onboarding and activation through our distributors.
• Collaboration with WWFO to promote frictionless transaction processing for multi-country orders.
• Cross-functional projects to contribute, develop and implement worldwide transformational initiatives.
• Driving adoption of our configuration and quote process to support of channel-led deal management.
• Implementation of proactive renewals motion with our distributors.
• Automation improvements to facilitate renewal, cross-sell, upsell and operational efficiencies with our distribution partners.
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

Distribution Manager – APJ

QA Engineer

• Work on multiple releases of NetBackup and its features like cyber resiliency.
• Identify, document, and track bugs and issues to resolution using defect tracking tools
• Automate and provide innovative ideas to improve the product.
• Collaborate with other testing members, developers, technical writers, and customer solutions engineers to ensure the company delivers high-quality products to our customers.
• Implement multiple iterations of the test plan by running manual and automated test cases.
• Bring your experiences within the test methodology (crafting the test approach) to test the feature end-to-end.
• Leverage previous knowledge to build test plans.
• Analyze failures and root cause issues, file defects, and follow up with developers, documentation, and other teams on the resolution.
• Automate test cases.
• Supervise and lead.

Software QA Engineer

Recruitment

• Lead, coach, and develop a team of TA Operations Specialists in India.
• Manage team capacity, workload distribution, and coverage planning.
• Serve as a hands-on TA Operations Specialist for leadership and high-complexity roles.
• Handle escalations related to processes and systems, resolving issues with sound judgment.
• Lead process improvement initiatives across the recruiting lifecycle.
• Continuously assess and improve the experience for candidates and hiring teams.
• Use feedback and data to identify trends and drive enhancements to TA operations.
• Partner with People Technology and global stakeholders on change management and rollout of new tools.
• Collaborate with Legal, Finance, Payroll, Benefits, and other teams to maintain compliance requirements.
• Coordinate closely with People Operations for a seamless, compliant offer-to-hire process.

Supervisor, Talent Acquisition Operations

• Uncover and drive new customer opportunities
• Provide sales and technical assistance
• Enable customers to integrate Cohesity products into their production environments
• Develop and lead the secondary storage technology strategy for our largest customers and partners
• Communicate Cohesity's vision through product demonstrations, workshops, and proposals
• Identify customer needs and craft proof of concepts
• Collaborate with product management as a field representative
• Provide project management and post-sales technical support

Senior Sales Engineer – Navy/USMC

• Lead a team of Renewals Sales Representatives responsible for closing renewal contracts with existing Cohesity customers.
• Define and implement the Enterprise Renewals strategy in close partnership with Renewal Sales leadership, Customer Success, Channel Development Managers, and other key collaborators.
• Mentor and coach the Renewals Sales Representatives, providing guidance and support in achieving their renewal business targets.
• Ensure all renewal contracts are closed before expiration, meeting quarterly, half-year, and annual targets associated with the assigned book of business.
• Accurately forecast Renewals opportunities on a quarterly, monthly, and weekly basis.
• Identify and mitigate risks associated with closing Renewals opportunities, developing strategies to overcome challenges.
• Collaborate with internal teams such as Enterprise Field Sales, Customer Success, and Channel Sales to ensure timely closure of assigned renewals.
• Cultivate solid relationships with external partners, distributors, and resellers to provide a streamlined renewal experience.

Senior Manager, Renewals

Technical Account Manager

• Increase the lifetime value of the Customer through greater advocacy, serving as a customer advocate in the evolution of our products and platform functionality integral to the customer's success.
• Elevate the customer experience by achieving higher product adoption, customer satisfaction, and overall health scores.
• Ensure delivery on key operational metrics, including Customer Health, Adoption (Consumption & Usage), Reference-ability, Renewal Likelihood, Upsell / Cross-Sell Potential, and Net Retention Rate and churn.
• Drive premier and programmatic Customer Success practices that support consistent customer lifecycle improvements and faster Time to Value (TtV).
• Work closely with Account Teams and Renewals Managers to identify new opportunities and upsell potential while addressing any issues putting renewals at risk.
• Engage broadly across the Customer organization from users through to C-Level/Influencer as required.
• Ensure customer feedback and required capabilities are clearly captured and conveyed internally to enable ongoing improvement of process, products, and services.
• Support customers by addressing important issues and, if necessary, creating effective guidelines for their specific needs.
• Ability to onboard Cohesity customers to achieve agreed-upon outcomes post-implementation.
• Collaborate with our Critical Accounts Program (CAP) team to assist in restoring accounts with negative sentiment to a positive state.
• Understand and report back on "voice of customer" feedback collected from randomly selected Cohesity customers and address any issues and provide follow-up.