CodeRabbit

Performance Marketing

• Own marketing-sourced outcomes across PQLs, self-serve revenue, and sales-assisted pipeline. Deliver on quarterly targets, forecasts, and budget allocation.
• Build and run integrated campaigns across core use cases, segments, and personas. Align messaging, offers, and conversion paths with PMM, Content.
• Own performance across paid search, paid social, retargeting, SEO, and partner co-marketing. Scale what works, aggressively!
• Drive conversion from click to signup or install to activation to expansion. Own landing page strategy, experimentation cadence, and conversion improvements.
• Partner with Product and Growth to define activation events and PQL thresholds. Build lifecycle programs that improve time-to-value, retention, and expansion.
• Design and supervise enrichment and orchestration workflows using Clay, including account list building, scoring, personalization variables, and routing into CRM with guardrails.
• Define clean stage definitions and dashboards. Partner with RevOps to ensure attribution, UTMs, event tracking, and pipeline reporting are trustworthy and decision-grade.
• Hire, coach, and run a tight weekly operating cadence. Build repeatable playbooks, creative testing processes, and channel standards.

Director of Demand Generation

Sales

• Own a mid-market revenue number and deliver consistent, predictable growth
• Ensure healthy pipeline coverage and strong conversion across all stages
• Support deals through late-stage execution, pricing, and close
• Deliver accurate weekly, monthly, and quarterly forecasts
• Lead, coach, and develop a team of Mid-Market Account Executives
• Standardize and improve the mid-market sales motion
• Provide structured feedback to Product on roadmap gaps and buyer objections

Mid-Market Sales Manager

Customer Success Manager

• Build strong, meaningful relationships with our customers and proactively seek to understand their business objectives and expectations
• Drive engagement and adoption throughout the full customer journey
• Own a book of business to include renewals and expansion opportunities
• Become a product expert and understand all components of CodeRabbit
• Educate customers on the best product usage, ensuring they maximize the value out of it
• Champion customer needs internally, leveraging your customer knowledge to advocate for them and influence the product roadmap
• Relentlessly focus on solving customer challenges by effectively communicating specific benefits and best practices of CodeRabbit
• Own customer-facing communications to ensure a professional and concise message
• Develop and present periodic reviews to customer leadership

Enterprise Customer Success Manager

• Serve as the technical vanguard within the customer success organization
• Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues
• Educate customers on the best product usage, ensuring they maximize the value out of it
• Support the customer success and sales teams on sales, retention, and expansion motions
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Provide an analysis of our existing customer base to avoid and minimize risks in the install base
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do
• Provide escalation support on weekdays and off-hours on an as-needed and scheduled rotational basis

Technical Success Manager

Support Engineer

• Debug, troubleshoot, and resolve highly complex technical issues that require code-level investigation and fixes
• Develop bug fixes and patches for production issues, working directly in the codebase
• Build small to medium-sized features and improvements based on customer feedback and support insights
• Conduct root cause analysis (RCA) on critical incidents and implement preventive measures
• Contribute to the product codebase through pull requests, code reviews, and technical documentation
• Develop internal tools, automation, and diagnostic utilities to improve supportability and scale operations
• Perform performance analysis and optimization for customer-specific deployment scenarios
• Serve as the escalation point for complex technical issues from L1/L2 support teams
• Conduct deep-dive technical sessions with customers to diagnose and resolve architectural or integration challenges
• Educate customers on advanced product usage, best practices, and optimal configurations
• Collaborate with customer success and sales teams on technical aspects of renewals, expansions, and complex deals
• Provide technical guidance during proof-of-concept and pilot implementations
• Analyze patterns across the customer base to identify systemic issues and improvement opportunities
• Partner with product and engineering teams to define and prioritize features based on support insights
• Contribute to internal and external knowledge bases, runbooks, and technical documentation
• Mentor L1/L2 support engineers on technical troubleshooting and product architecture
• Drive continuous improvement in product serviceability, observability, and debuggability
• Participate in on-call rotations for critical production support

Senior Product Support Engineer, L3

Solutions Engineer

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
• Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
• Stay abreast with industry trends and emerging technologies in AI-powered development tools

Velocity Solutions Engineer

Data Engineer

• Build and own CodeRabbit’s end-to-end data stack, from ingestion to analytics
• Design and maintain scalable pipelines for product, marketing, sales, and customer data
• Partner closely with Engineering to support product analytics, experimentation, and feature measurement
• Enable Marketing with attribution, funnel analysis, and growth insights
• Support Sales and Revenue teams with pipeline, forecasting, and customer lifecycle reporting
• Define and document core business metrics so everyone is aligned on “what good looks like”
• Establish best practices for data quality, testing, and reliability in a fast-moving environment
• Make pragmatic tool choices and iterate as the company scales

DevOps Engineer

• Design, implement, and maintain scalable infrastructure on Google Cloud Platform to support CodeRabbit's growing user base and processing demands
• Own and operate critical platform services
• Build and maintain Infrastructure as Code using Terraform to ensure consistent, reproducible, and version-controlled infrastructure deployments
• Establish and maintain SLI/SLO frameworks for all critical services, ensuring we meet our reliability commitments to users
• Implement comprehensive monitoring, alerting, and observability solutions using Datadog and custom instrumentation
• Conduct thorough incident response, root cause analysis, and post-mortem processes to continuously improve system reliability
• Optimize application and infrastructure performance to handle millions of pull request analyses with minimal latency
• Develop self-service platforms and tooling that empower engineering teams to deploy, monitor, and troubleshoot their services independently
• Integrate security best practices into all infrastructure and platform services
• Establish and maintain disaster recovery procedures and business continuity planning

Site Reliability Engineer – Platform

QA Engineer

• Own quality across complex cloud-native and AI-driven systems
• Partner with engineering, data, and DevOps teams to embed automation into every layer of the stack
• Architect and maintain end-to-end automation strategies for APIs, microservices, and data pipelines
• Develop test frameworks for cloud-native systems and distributed services
• Validate data integrity across databases, streams, and analytics platforms
• Integrate automated tests into CI/CD and deployment workflows
• Mentor engineers and champion automation best practices
• Analyze production issues and help prevent regressions

Quality Assurance Engineer – Automation

• Design, implement, and maintain scalable CI/CD pipelines
• Develop and manage infrastructure as code (e.g., Terraform, Pulumi)
• Improve system reliability through monitoring, alerting, logging, and failover strategies
• Work with platform and backend teams to identify and resolve performance bottlenecks
• Contribute to deployment workflows, environment automation, and developer tooling
• Ensure infrastructure security and compliance practices are in place

Security Engineer

• Own the security roadmap — craft and execute a strategic security engineering plan that aligns with CodeRabbit’s fast-paced engineering cadence.
• Boost resilience — champion defense-in-depth tactics: threat modeling, secure design reviews, hardening, CI/CD integration.
• Be Incident Commander — spearhead security incident response and recovery: triage, resolve, root cause, and turn those learnings into stronger systems.
• Tools & automation — build or integrate security tooling (SAST, DAST, SIEM, EDR, monitoring) into the developer workflow without slowing delivery.
• Embed security fluently — partner with engineering and product teams to bring secure practices early into planning and daily workflows.
• Talent & culture — help to hire, coach, and mentor a scrappy, resilient security engineering team; elevate security awareness across the company.
• Compliance & policy — establish security standards, frameworks, or processes that evolve as we scale—but remain lean and developer-friendly.

Lead Security Engineer

Backend Engineer

• Architect and build scalable backend services, APIs, and distributed systems
• Collaborate with ML engineers to integrate models into agent-based systems and AI products involving autonomous or task-driven agents
• Guide junior engineers through mentorship and technical reviews
• Own architectural decisions in new product features
• Ensure reliability, performance, and security across systems
• Contribute to an engineering culture of speed, quality, and pragmatic innovation

Software Engineer – Backend

Frontend Engineer

• Develop, ship, and maintain user-facing features in React/TypeScript
• Translate Figma designs into robust, maintainable, production-quality code
• Work with product and design to define and refine frontend workflows
• Build and scale reusable components, layout systems, and design primitives
• Improve performance, accessibility, and responsiveness across the app
• Collaborate with backend and ML teams to integrate intelligent features
• Maintain frontend quality through testing, code reviews, and clean CI workflows