Clutch

Attorney

• Quickly assess Clutch's legal tech stack — including our CLM platform and trust center — and identify early improvements
• Independently manage due diligence requests from vendors and credit union partners, applying your existing experience to respond accurately and with sound judgment
• Build relationships across the organization to understand where information lives and who owns it
• Own contract intake and tracking in the CLM from day one, bringing structure and process rigor to an existing system
• Independently manage due diligence requests, exercising sound judgment about what to share and when to escalate
• Take ownership of trust center maintenance, keeping documents current, and tracking renewal deadlines
• Actively support the sales team during contract redline reviews by identifying issues and flagging concerns
• Develop working familiarity with the regulatory and compliance environment relevant to our credit union partners
• Proactively monitor contract and compliance document expiration dates and own the deadline-tracking process end-to-end
• Help identify and implement process improvements that make the legal team more efficient
• Serve as a knowledgeable, trusted resource for internal teams on legal operations and contract-related questions
• Take on greater ownership of cross-functional legal projects with increased autonomy.

Legal Operations Associate

Customer Success Manager

• Take ownership of a portfolio of 16–20 accounts, including several large customers in active onboarding.
• Build relationships with executive sponsors and key day-to-day contacts.
• Lead the executive onboarding portion of implementations, ensuring stakeholders are aligned on goals and success measures.
• Support adoption of core product capabilities and begin spotting areas for future expansion.
• Successfully complete onboarding for your in-flight customers and transition them into post-implementation success management.
• Establish "3 wide, 3 deep" relationships across your accounts.
• Partner with internal teams (product, support, implementation) to solve customer challenges and influence roadmap priorities.
• Lead high-impact QBRs/EBRs (onsite & virtual) with executive stakeholders, supported by data-driven insights into customer performance and opportunities.
• Identify and surface 2–3 expansion signals to your AE.
• Use customer data to surface actionable insights that drive adoption and executive alignment.
• Be recognized by your customers as a trusted advisor who delivers measurable business value.
• Consistently drive deeper adoption across your portfolio.
• Work with the sales team to generate net-new opportunities through referrals.
• Conduct whitespace analysis across your portfolio and develop identified opportunities jointly with your AE.

Full-stack Engineer

• Independent contributor who delivers complex stories, contributes best practices, mentors juniors informally, and demonstrates growing full-stack capabilities.
• Experienced engineer who consistently enhances team velocity, mentors others, drives quality, and designs features with novel or complex technical approaches.
• Technical leader within a project who guides development, supports team capacity, ensures high-quality delivery, and contributes to architectural decisions.
• Senior technical expert who architects complex solutions, leads development teams, drives estimation and DevOps maturity, and ensures sprint commitments and project success.
• Hands-on delivery leader responsible for end-to-end technical oversight, managing scope and risks, leading code audits/POCs, and ensuring successful project outcomes.
• Senior technical leader overseeing multiple client engagements, ensuring successful delivery, mentoring managers/coaches, and driving quality and technical excellence across teams.

Software Engineer

Product Designer

• Designs user experiences for well-defined projects with guidance. Participates in sprints, creates wireframes, visual designs, and prototypes, and collaborates with the team to follow best practices.
• Owns design deliverables for complex projects with minimal oversight. Develops UI/UX solutions, conducts user research, iterates based on feedback, and mentors junior designers.
• Delivers “case-study worthy” experiences. Elicits and communicates business value, anticipates risks, improves team processes, and coaches other designers.
• Leads design engagements end-to-end. Facilitates workshops, resolves complex design challenges, ensures quality deliverables, and drives innovation across projects.
• Oversees multiple design engagements. Ensures consistent quality, guides teams, identifies training opportunities, and supports portfolio-level design delivery.

Product Designer – UX/UI

Product Marketing

• Get up to speed on Clutch's products, buyers, and competitive landscape, and produce your first round of sales enablement materials.
• Audit existing pitch decks, battlecards, and one-pagers, and deliver an updated, organized library that reps can actually use.
• Shadow deal cycles and sales calls to understand how buyers think and where current messaging falls short.
• Ship content in support of at least one active product or feature launch.
• Own end-to-end execution of a major product launch, from internal brief to external content to sales readiness.
• Have at least one customer case study in the market with measurable outcomes.
• Establish a repeatable process for competitive intelligence updates that keeps battlecards current without heroic effort.
• Be the go-to resource for Sales when they need positioning help or deal support.
• Have a full sales enablement library in place across Clutch's core products, maintained and actively used by reps.
• Own the product marketing calendar and drive launch planning proactively rather than reactively.
• Have multiple customer proof points in the market and a pipeline of future case study candidates in progress.
• Be operating at full strategic capacity, bringing market and buyer insights back to Product to influence roadmap priorities.

Senior Product Marketing Manager

Revenue Operations

• Diagnose bottlenecks and inefficiencies across the full revenue funnel (New Business, Account Management, and Customer Success) and build automated or AI-augmented solutions to address functional gaps.
• Partner with Revenue, Marketing, Customer Success, Finance, and other teams to independently scope and build processes, automations, and AI-augmented workflows that meet cross-functional goals
• Ensure CRM data is accurate, up-to-date, and used to its fullest potential to support customer journey management, drive sales, and enable AI integrations
• Enhance and maintain deal automation in HubSpot, including approval workflows, pricing/discount logic, and contract/renewal infrastructure, to reduce sales cycle friction and improve data integrity
• Build standardized reports and dashboards in HubSpot and Google Sheets to track key performance metrics, support sales forecasting and quota-setting cycles, and surface actionable insights for the revenue team
• Keep abreast of AI and GTM tool updates and develop ideas on how our tools should evolve to meet stakeholder and customer needs
• By the end of your first 6 months, you'll have: Independently scoped and shipped 3–5 cross-functional Rev Ops projects end-to-end, Become a trusted owner of at least one Rev Ops domain — partners in Revenue, Marketing, or CS come to you directly rather than escalating to your manager, Built and deployed at least one AI-augmented workflow or agentic automation that's now depended on by our Revenue team, Autonomously defined the majority of tasks on your monthly OKRs

Revenue Operations Lead

Accounting Manager

• Step into the monthly close, meet the existing calendar, and publish a current-state read on what is clean, what is manual, and where automation will move the needle first
• Take ownership of AP/AR from the VP of Finance and identify the top automation opportunities across the stack
• Learn our tooling end-to-end—QuickBooks Online, Rippling, Sequence HQ —and form a point of view on ERP requirements
• Build relationships with the Head of FP&A, People, Legal, Engineering and map the accounting touchpoints across each of their workflows
• Partner with the Head of FP&A to complete ERP selection and kick off implementation
• Ship the first wave of automation wins—reconciliations, accruals, AP routing—measurably reducing manual effort in close and month-to-month operations
• Formalize and document the accounting policies that are currently tribal knowledge (prepaid amortization, fixed assets, materiality thresholds, revenue recognition)
• Run a clean, predictable monthly close that the rest of the business trusts and uses
• Deliver the ERP implementation and a post-migration close that is faster, cleaner, and more automated than what came before
• Lead the next audit cycle end-to-end with a well-managed PBC process and a strong auditor relationship
• Build the roadmap for the next phase of the function—tooling, headcount, and process—as Clutch continues to scale
• Have moved the accounting function toward a best-in-class benchmark in fintech, measured in close speed, audit readiness, and degree of automation

Account Manager

• Act as central point of contact for logistics across 10+ concurrent new-logo sales opportunities
• Track every active deal in HubSpot
• Produce polished proposals and client-ready materials
• Ensure right delivery team members are included in meetings
• Manage signature workflows and ensure clean handoffs through close
• Proactively surface scheduling conflicts or alignment issues
• Assist with pipeline reporting and meeting preparation

Account Coordinator

Affiliate Manager

• Build and grow the talent network
• Proactively identify, research, and reach out to 100+ qualified passive candidates per week
• Cultivate genuine relationships with at least 250 professionals per year
• Schedule and conduct regular touchpoints with at least 100 members of your network per year
• Build the base beyond you — facilitate introductions and knowledge shares with leadership
• Develop and execute personalized outreach campaigns via LinkedIn, email, and other channels
• Run full cycle recruiting for open roles: from sourcing through onboarding coordination
• Conduct 25+ phone assessments per week
• Manage a bench of offer ready candidates for evergreen roles
• Drive offer management, negotiation, and onboarding coordination

Senior Talent Partner

• Lead the delivery of user experiences across diverse projects
• Craft experience visions and collaborate with clients
• Champion the importance of design and achieve optimal outcomes
• Nurture emerging talent through mentorship
• Manage resources and provide feedback to colleagues

Principal Product Designer

• Ensuring the operational effectiveness of Clutch’s engagement with new and existing customers
• Maximizing customer visibility and ROI on Clutch through platform insights
• Standardizing service delivery and driving execution of customer retention strategies
• Contributing to the continuous optimization of onboarding, support, and lifecycle management processes
• Providing technical guidance in onboarding workflows
• Overseeing the resolution of high-complexity customer issues
• Delivering structured mentorship to Customer Success team members

Customer Success Team Lead

Account Executive

• Ramp on Clutch's full product suite (digital lending, account opening, AI), value propositions, and competitive positioning
• Develop a deep understanding of how large credit unions buy, evaluate, and implement technology
• Build your territory plan and begin outbound prospecting into your named accounts
• Run your first discovery calls and product demos alongside Sales Engineering
• Own and progress multiple strategic opportunities through complex, multi-stakeholder sales cycles
• Deliver tailored business cases and ROI models to VP and C-level decision-makers
• Represent Clutch at industry events, conferences, and credit union league meetings
• Collaborate with TruStage and other partners to create joint pipeline and co-sell into shared accounts
• Consistently build and maintain a pipeline of 3x+ your quota target
• Close net-new strategic deals and forecast accurately against your quarterly targets
• Serve as a trusted advisor to senior credit union executives, influencing their digital transformation roadmaps
• Contribute to GTM strategy through market intelligence, competitive insights, and product feedback.

Strategic Account Executive

Sales

• Within 3 months, you will: Complete a full assessment of the strategic team — pipeline health, rep performance, deal quality, and territory coverage.
• Establish your weekly operating cadence: pipeline reviews, deal inspections, 1:1 coaching sessions, and forecast calls.
• Build relationships with every active strategic opportunity and co-sell on the top 5 deals in the pipeline.
• Understand Clutch's product suite, competitive landscape, and the credit union buying process at a deep level.
• Within 6 months, you will: Drive measurable improvement in pipeline generation, stage progression, and forecast accuracy across the team.
• Implement a rigorous deal inspection framework (MEDDPIC) and hold the team accountable to it weekly.
• Partner with Marketing and TruStage to build joint pipeline programs targeting top strategic accounts.
• Close at least 2 strategic deals alongside your reps, demonstrating the selling standard you expect.
• Identify and begin recruiting for any open seats or performance upgrades on the team.
• Within 9 months, you will: Have the team consistently operating at 3x+ pipeline coverage against quarterly targets.
• Deliver accurate, defensible forecasts within 10% variance.
• Establish yourself as the go-to executive sponsor on the largest strategic deals.
• Build a rep development program that accelerates ramp time and raises average attainment across the team.
• Contribute to GTM strategy — territory design, comp planning, account tiering, and segment-level go-to-market plays.

Director of Sales

Technical Recruiter

• Own full-cycle recruiting for technical and consulting roles: software engineers, UX/UI designers, and Delivery Leads (product managers and fintech consultants).
• Partner closely with hiring managers to craft compelling job descriptions, define ideal candidate profiles, and align on evaluation criteria.
• Source passive and active candidates through LinkedIn Recruiter, job boards, referrals, networking, and creative outreach strategies.
• Conduct structured screening interviews assessing both technical competency and alignment with Praxent's CAN/DO core values.
• Lead and coordinate Praxent's WHO interview process, our rigorous biographical interview framework ensuring consistency and quality at every stage.
• Manage high-volume, multi-stage pipelines with precision, keeping candidates and hiring managers informed throughout.
• Develop and maintain talent pipelines for frequently hired roles in financial services technology.
• Represent Praxent's employer brand authentically and compellingly to every prospective candidate.
• Track recruiting metrics (time-to-fill, offer acceptance rate, source quality) and use data to continuously improve processes.
• Collaborate with People & Operations to refine onboarding handoffs and ensure new hires feel welcomed from day one.
• Stay current on industry trends, competitive compensation benchmarks, and talent strategies in the fintech and software consulting space.