Clutch

Account Executive

• Ramp on EMMA’s capabilities, value props, and positioning
• Understand our ICP, sales motion, and deal cycles
• Begin outbound prospecting and run your first demos
• Build an early-stage pipeline and outline your territory strategy
• Run tailored, high-quality demos that clearly communicate EMMA’s ROI
• Progress multiple new business opportunities across the funnel
• Establish credibility with internal stakeholders and provide product and messaging feedback
• Represent WithClutch at at least one industry event or trade show
• Maintain and own a healthy, self-sourced pipeline
• Close net-new EMMA deals and forecast accurately
• Build trusted relationships with senior credit union leaders
• Influence GTM strategy through market insights and customer patterns

Financial Planning and Analysis

• Stand up core reporting infrastructure: monthly business reviews, departmental budget templates, and KPI dashboards.
• Take ownership of the close → forecast cycle and partner with Accounting to tighten timing and accuracy.
• Lead the company’s integrated quarterly reforecast, improving driver-based accuracy across teams.
• Operationalize SaaS KPIs: churn/expansion bridges, cohort analyses, and margin reporting.
• Drive the full annual operating plan process end-to-end, including scenario planning and resource allocation.
• Establish a scalable forecasting system or tooling.
• Deliver actionable insights that materially improve performance.

FP&A Lead

• Drive expansion within credit union partners
• Own a book of business and uncover opportunities
• Conduct discovery calls and demo products
• Build strong relationships and manage complex sales cycles
• Represent Clutch at key industry events

Account Executive – Growth

• You’ll join a high-performing enterprise sales team focused on disrupting the credit union industry.
• Each Account Executive owns a dedicated territory of 150+ credit unions and is responsible for driving net-new business.
• You’ll manage your pipeline through a mix of inbound leads, channel and ecosystem partnerships, conferences, and strategic in-person engagements.
• This is a higher-velocity, six-figure sales motion with an average deal cycle of 100 days.
• You’ll sell across Clutch’s full suite of solutions and serve as a trusted advisor to your customers.
• The most successful AEs guide customers through a tailored, consultative evaluation journey.
• To thrive here, you’ll need a deep passion for the credit union movement and a genuine desire to help these community-driven institutions modernize, grow, and serve their members better.

Account Executive – Enterprise

Customer Success Manager

• Step in to quarterback challenging customer situations, earning trust from both your team and senior stakeholders.
• Implement operating cadences and take full ownership of the team’s KPIs and forecasting accuracy.
• Identify and lead your first process improvement initiatives, strengthening team consistency and predictability.
• Guide the team through high-stakes renewals with confident, predictable forecasting.
• Elevate executive-level storytelling and commercial readiness across the team’s largest accounts, ensuring consistent, confident representation in board or C-suite conversations.
• Launch new playbooks and standardized motions that improve adoption, expansion sourcing, and customer engagement.
• Strengthen collaboration with Product, Support, and Professional Services to align on rollout priorities and success metrics.
• Refine and scale the product-deployment motion, ensuring consistent rollout success across all portfolios.
• Establish repeatable executive engagement programs owned by the team, maintaining strong coverage and strategic alignment.
• Standardize core CS processes and playbooks across the org, supported by data-driven performance insights.
• Be recognized as a key voice in evolving Customer Success operations and influencing cross-functional strategy.

Senior Manager, Customer Success

Product Designer

• Audit existing learning content across internal and external audiences to identify gaps, redundancies, and opportunities for alignment.
• Design engaging, outcomes-based learning experiences, including onboarding programs, product enablement, and feature education, that drive measurable impact.
• Partner with Product, Enablement, and Success to define learning goals tied to business outcomes and adoption metrics.
• Develop foundational content templates and learning design standards to ensure scalability and consistency across teams.
• Own the instructional design strategy for both internal and customer-facing programs, ensuring learning paths align with role-specific and lifecycle needs.
• Structure and optimize our knowledge ecosystems (Notion, Docebo, FreshDesk external Knowledge Base) to make information more searchable, accessible, and connected.
• Build blended learning experiences that integrate live training, self-paced content, and microlearning modules.
• Partner with cross-functional stakeholders to embed learning moments into existing workflows and tools.
• Drive the evolution of Clutch’s unified knowledge and enablement infrastructure, connecting internal documentation and external education into a single, coherent ecosystem.
• Use data, feedback, and learning analytics to measure impact, improve experiences, and demonstrate ROI.
• Influence product education strategy by sharing insights from learners, training outcomes, and customer adoption trends.
• Serve as an internal expert on learning design best practices and mentor others in content creation and knowledge-sharing methodologies.

Learning Experience Designer

Manager

• Drive the Onboarding efforts of new and existing customers by understanding business objectives and partnering with the project team to prescribe best practice recommendations in order to achieve those goals.
• Develop detailed project plan schedules and work breakdown structures to ensure project team accountability for milestone dates and work quality.
• Create comprehensive weekly status reports and communication plans to executive sponsors and internal/external project teams.
• Proactively identify implementation risks and mitigate them effectively and efficiently.
• Quickly establish/nurture rapport and a positive relationship with customer stakeholders.
• Execute implementation projects while partnering closely with our clients’ Executive-level project sponsors.
• Deliver on these engagements which includes driving milestone meetings (onsite and virtual), customizing and developing new project artifacts and ensuring high levels of impact and client satisfaction with the services rendered.
• Track detailed scope of engagement and when applicable work with the customer to estimate scope change/additions and execute change order(s).
• Develop and maintain a deep understanding of Credit Unions to be a trusted thought leader and advisor with your customers.
• Coach and mentor project team members to facilitate improved teamwork both internally and with the client.
• Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature the capabilities of the team.
• Help us design methodologies, templates, and collateral to deliver new Clutch products effectively.

Engagement Manager

• Drive the Onboarding efforts of new and existing customers by understanding business objectives and partnering with the project team to prescribe best practice recommendations in order to achieve those goals
• Develop detailed project plan schedules and work breakdown structures to ensure project team accountability for milestone dates and work quality
• Create comprehensive weekly status reports and communication plans to executive sponsors and internal/external project teams
• Proactively identify implementation risks and mitigate them effectively and efficiently
• Quickly establish/nurture rapport and a positive relationship with customer stakeholders
• Execute implementation projects while partnering closely with clients’ Executive-level project sponsors
• Deliver on these engagements which includes driving milestone meetings (onsite and virtual), customizing and developing new project artifacts and ensuring high levels of impact and client satisfaction with the services rendered
• Track detailed scope of engagement and when applicable work with the customer to estimate scope change/additions and execute change order(s)
• Develop and maintain a deep understanding of Credit Unions to be a trusted thought leader and advisor with your customers
• Coach and mentor project team members to facilitate improved teamwork both internally and with the client
• Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature the capabilities of the team.
• Help design methodologies, templates, and collateral to deliver new Clutch products effectively.

Frontend Engineer

• Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team.
• Deliver Value: Develop features requiring a novel technical design and act as a mentor to more junior developers through ad-hoc collaboration and structured code reviews.
• Increase Velocity: Enhance the team’s capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members.
• Guide Development: Serve as technical SME in the sprint, ensuring successful delivery of the sprint commitment by managing pipelines, environments, and oversight of key deliverables.
• Demonstrate Expertise: Present technical and sprint demos, such as completed API methods and automated deployment processes during sprint review meetings.
• Expand Frameworks: Demonstrate proficiency at two of the following: building attractive user interfaces, building data driven REST APIs, administering databases/cloud/servers.

Senior Software Engineer – React, Node

Backend Engineer

• Deliver Value: Develop software features for relatively complex features with the support of more senior engineers during AgileDev engagements and address defects and enhancement requests.
• Develop Collaboratively: Participate in successful Agile delivery by seeking guidance, raising concerns, advancing best practices, identifying blockers, and mentoring peers and more junior team members.
• Become Fullstack: Demonstrate competency at two of the following: building attractive user interfaces, building data driven REST APIs, administering databases/cloud/servers.
• Communicate Value: Collaborate with client stakeholders during sprint planning to finalize and document technical approach with user stories as subtasks. Discuss (not just accept) requirements, iterate. Communicate status.
• Key Activities: Ensuring the team understands acceptance criteria, tracking daily progress, limit team’s QA kickback, deliver stories as assigned, find opportunities to increase capacity and velocity.
• How a Current Praxenter Describes The Role: “I spend a lot of the sprint planning and delegating technical work for other devs, anticipating how to deliver as much value for the client via efficiency and tech debt prevention. This has the added benefit of allow assigned devs to grow technically while also reducing as many unknowns as possible in the cone of uncertainty. It’s my job to keep in sync with delivery leads on priorities, team allocation, risks, etc, as well as act as the technical interface for the client to help guide them without overloading them with technical jargon.”

Senior Software Engineer, React, .NET

• Enhance the team’s capacity to deliver assigned stories by end of sprint
• Develop software features for relatively complex features with the support of more senior engineers during AgileDev engagements and address defects and enhancement requests.
• Participate in successful Agile delivery by seeking guidance, raising concerns, advancing best practices, identifying blockers, and mentoring peers and more junior team members.
• Demonstrate competency at two of the following: building attractive user interfaces, building data driven REST APIs, administering databases/cloud/servers.
• Collaborate with client stakeholders during sprint planning to finalize and document technical approach with user stories as subtasks. Discuss (not just accept) requirements, iterate. Communicate status.

Senior Software Engineer – Angular, .NET

SDET

• Your Mission: Enhance the team’s capacity to deliver assigned stories by end of sprint
• Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team and that these values are reflected within the QA assurance team and department.
• Increase Velocity: Perform automated testing and API testing for complex applications and scenarios; locate and document edge cases by understanding the depth and intricacies of a project; assess possible risks and propose modifications to the acceptance criteria.
• Expand Frameworks: Demonstrate proficiency at automation, API testing, or accessibility testing principles and solutions.
• Increase Velocity: Enhance the team's capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members.
• Guide Development: Serve as a technical SME in the sprint, ensuring successful delivery of the sprint commitment by prioritizing testing efforts, enhancing acceptance criteria, etc.
• Evaluate Skills: Conduct recruiting interviews and analyze candidates to ensure successful hiring/contracting.
• Demonstrate Expertise: Present robust testing plans, metrics, and other valuable insight and direction during sprint review meetings; propose solutions and improvements to clients that improve our ability to deliver value.
• Key Activities: Ensuring the team understands acceptance criteria, tracking daily progress, limit team’s QA kickback, deliver stories as assigned, find opportunities to increase capacity and velocity.
• How a Current Praxenter Describes The Role: “I spend a lot of the sprint planning and delegating technical work for other devs, anticipating how to deliver as much value for the client via efficiency and tech debt prevention. This has the added benefit of allowing assigned devs to grow technically while also reducing as many unknowns as possible in the cone of uncertainty. It’s my job to keep in sync with delivery leads on priorities, team allocation, risks, etc, as well as act as the technical interface for the client to help guide them without overloading them with technical jargon.”

Senior QA Automation Engineer

• Enhance the team’s capacity to deliver assigned stories by end of sprint
• Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team
• Deliver Value: Develop features requiring a novel technical design and act as a mentor to more junior developers through ad-hoc collaboration and structured code reviews
• Increase Velocity: Enhance the team’s capacity by documenting plans to anticipated risks/blockers
• Guide Development: Serve as technical SME in the sprint, ensuring successful delivery of the sprint commitment
• Demonstrate Expertise: Present technical and sprint demos, such as completed API methods and automated deployment processes

Senior Software Engineer – .NET

• Enhance the team’s capacity to deliver assigned stories by end of sprint.
• Ensure that Core Values are living and breathing throughout the project team.
• Develop features requiring a novel technical design and act as a mentor to more junior developers through ad-hoc collaboration and structured code reviews.
• Enhance the team’s capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members.
• Serve as technical SME in the sprint, ensuring successful delivery of the sprint commitment by managing pipelines, environments, and oversight of key deliverables.
• Present technical and sprint demos, such as completed API methods and automated deployment processes during sprint review meetings.
• Demonstrate proficiency at two of the following: building attractive user interfaces, building data driven REST APIs, administering databases/cloud/servers.

Security Engineer

• Own and mature our trust foundation.
• Operationalize security controls, drive evidence collection, and continuous monitoring.
• Partner with product, engineering, and business teams to reduce risk while enabling speed.
• Lead SOC 2 Type II audit cycle end-to-end, including auditor coordination, population requests, and walkthroughs.
• Roll out a vendor risk management workflow integrated with procurement and Legal.
• Define secure SDLC checkpoints and automate evidence from GitHub, CI, and cloud.
• Drive PCI DSS certification readiness, including SoA ownership and internal audits.
• Establish KPI/KRIs and dashboards for control effectiveness and risk trends consumed by execs and customers.
• Mature incident response playbooks and conduct at least one cross-functional tabletop with measurable improvements.

Senior Information Security Engineer, GRC

Director

• Lead the development and implementation of innovative technical solutions
• Define architectural visions and collaborate with clients
• Advocate for well-defined architecture and foster collaboration
• Provide technical leadership for projects ensuring successful delivery

Technical Director

Full-stack Engineer

• Work closely with product and credit teams to build go-to-market functions for lending decisioning engine.
• Debug and resolve complex issues independently, anticipate potential blockers, and help unblock others when needed.
• Evaluate scope and requirements critically, surfacing ambiguities early and ensuring clarity before execution.
• Communicate progress, risks, and blockers proactively through various updates.
• Provide detailed peer reviews that improve code quality, maintainability, and extensibility.
• Drive continuous improvement by identifying technical debt and sharing best practices.

Senior Software Engineer – Lending

Publicar Vaga
Afiliados
❌ Vagas que Você Ocultou
⭐️ Vagas Salvas
✅ Vagas Candidatadas
Conta
Clutch
Site
LinkedIn
Todas as Vagas

Gestão de Eventos • Gestão de Projetos • Consultoria Estratégica • Marketing e Comunicação • Gestão de Programas

A Clutch é uma empresa de consultoria orientada a resultados que redefine os métodos tradicionais de consultoria por meio de uma abordagem centrada no humano. Ao focar em soluções data-driven, a Clutch corrige lacunas em processos de negócios de organizações de todos os portes, incluindo órgãos governamentais, pequenos negócios e instituições financeiras. 

Especializada em marketing, comunicação e gestão de eventos, utiliza ferramentas e recursos proprietários para impulsionar resultados transformacionais. Notavelmente, a Clutch aplica uma abordagem de Transformação Humana (Human Transformation Approach) para reintegrar elementos humanos frequentemente negligenciados por soluções lideradas por tecnologia. 

Oferece insights impulsionados por AI para prever e quantificar emoções humanas, ampliando a compreensão e o suporte a empreendedores e ao ecossistema de startups. 

51 - 200 funcionários

☁️ SaaS

🏢 Corporativo

Engenheiro(a) de Software Sênior

9 minutos atrás

🇧🇷 Brasil – Remoto

⏳ Contrato/Temporário

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Candidatar-se
Check Resume Score
☆ Salvar
☑️ Marcar como candidatado
❌ Ocultar
Reportar problema
Descrição

• Ser responsável pela entrega de projetos de integração de ponta a ponta, desde a descoberta técnica e design até a implantação e acompanhamento.
• Avaliar escopo e requisitos de forma crítica, identificar ambiguidades cedo e reformular trade-offs para garantir clareza antes da execução.
• Comunicar progresso, riscos e bloqueios proativamente por meio de tickets, stand-ups e atualizações assíncronas.
• Depurar e resolver problemas de forma independente, fornecendo análise de causa raiz e documentando os aprendizados.
• Assumir a responsabilidade por funcionalidades de pequeno a médio porte de ponta a ponta e liderar a implementação técnica para go-lives de parceiros.
• Contribuir com revisões detalhadas entre pares, identificar dívida técnica, propor melhorias de ferramentas e impulsionar a melhoria contínua.
• Colaborar de forma cross-functional com Produto, Implementação, clientes e outras equipes de engenharia para entregar integrações prontas para produção rapidamente.
• Construir conhecimento prático das integrações principais (core integrations) e representar o contexto técnico para as partes interessadas.

🎯 Requisitos

• Mentalidade orientada a produto, capaz de conectar decisões técnicas ao impacto de negócio.
• Experiência comprovada em depurar e resolver problemas complexos de forma independente, fornecendo análise clara da causa raiz e documentando aprendizados.
• Experiência em colaboração cross-functional com Produto, Implementação e stakeholders externos para alinhar escopo e trade-offs.
• Histórico consistente de ownership de projetos de pequeno a médio porte de ponta a ponta, desde descoberta e design até implantação e acompanhamento.
• Capacidade de avaliar criticamente requisitos, antecipar riscos e propor alternativas pragmáticas que melhorem a clareza e os resultados de entrega.
• Proficiência em comunicação avançada em inglês, tanto escrita quanto falada.
• Diferencial: experiência prévia com integrações ou sistemas core bancário.
• Deve possuir documentação e autorização necessárias para trabalhar no país onde a vaga está localizada; a empresa não pode oferecer patrocínio de visto.

🏖️ Benefícios

• Flexibilidade remota: aproveite a liberdade de trabalhar remotamente de qualquer lugar, conciliando vida e carreira.
• Off-sites inesquecíveis: duas vezes por ano, confraternize com colegas em destinos empolgantes.
• Folga remunerada e feriados nacionais: 20 dias de PTO por ano e os feriados nacionais.
• Opções de ações: receba opções de ações como parte do pacote de remuneração.
• Estrutura para home office: orçamento dedicado para itens essenciais de home office.
• Orçamento para viagens de trabalho: verba para viagens relacionadas ao trabalho e coworking.

Candidatar-se
📊 Pontuação do Currículo

Envie seu currículo para ver se ele passa pelas ferramentas de rejeição automática usadas por recrutadores

Check Resume Score
Vagas Similares
Líder Técnico Fullstack

Ontem

SmartTravel

11 - 50

Site
LinkedIn
Todas as Vagas

Liderar a engenharia fullstack da Smartbus PaaS da SmartTravel. Arquitetar e entregar microserviços cloud-native, mentorar a equipe e garantir soluções de mobilidade escaláveis para transporte.

🇧🇷 Brasil – Remoto

⏳ Contrato/Temporário

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Angular

Apache

Grafana

JavaScript

Kafka

Kubernetes

Prometheus

Python

RabbitMQ

React

SQL

Terraform

Vue.js

Go

.NET

Tech Lead Sênior - Pagamentos Digitais

Ontem

Cakto

51 - 200

Site
LinkedIn
Todas as Vagas

Liderar a engenharia de pagamentos digitais de alto volume na Cakto Pay. Definir arquitetura, mentorar a equipe e garantir segurança e escalabilidade.

🇧🇷 Brasil – Remoto

⏳ Contrato/Temporário

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Cloud

GraphQL

Python

React

DESENVOLVEDOR FULL STACK

4 dias atrás

WSI Digital Marketing

11 - 50

Site
LinkedIn
Todas as Vagas

Desenvolver e manter funcionalidades em PHP (Laravel) e Vue.js para o Pipelead; garantir performance, integrações e melhorias técnicas para o mercado de saúde.

🇧🇷 Brasil – Remoto

💵 R$0 - R$6.000 / ano

⏳ Contrato/Temporário

🟡 Pleno

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

JavaScript

Laravel

MySQL

PHP

Vue.js

Engenheiro(a) de Software C# Sênior

4 dias atrás

Review ALL

11 - 50

Site
LinkedIn
Todas as Vagas

Engenheiro(a) C# sênior em startup de mobilidade construindo plataformas para frotas de veículos. Desenvolver APIs, microsserviços e pipelines de CI/CD para sistemas de alta escala.

🇧🇷 Brasil – Remoto

⏳ Contrato/Temporário

🟠 Sênior

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

Cloud

Docker

Google Cloud Platform

Kubernetes

MongoDB

Postgres

RabbitMQ

Redis

SQL

.NET

Fullstack Pleno- Integrações

4 dias atrás

Review ALL

11 - 50

Site
LinkedIn
Todas as Vagas

Dev Fullstack Sênior construindo integrações e arquitetura escalável para startup que simplifica gestão de restaurantes.

🇧🇷 Brasil – Remoto

⏳ Contrato/Temporário

🟡 Pleno

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Angular

AWS

Cloud

Docker

JavaScript

Kubernetes

Node.js

Postgres

Redis

SQL

Ver Mais Vagas de Engenheiro Full-stack
Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
Buscar
Buscar vagas por cargo
Buscar vagas por stack tecnológico
Vagas remotas tempo-integral
Vagas remotas meio-periodo
Vagas remotas contrato-temporario
Vagas remotas estagio
Vagas Populares
Vagas remotas de analista de dados
Vagas remotas de DevOps
Vagas remotas de assistente executivo
Vagas remotas de designer de produto
Vagas remotas de engenheiro de QA
Vagas remotas de recrutador
Vagas remotas de vendas
Vagas remotas de SDR
Vagas remotas de engenheiro de software
Vagas remotas de pesquisador UX
Recursos
Publicar vaga
Afiliados
Política de privacidade e termos de serviço

Senior Software Engineer

Product Manager

• Lead the Digital Account Opening (DAO) product line and elevate scaling of solutions across the consumer banking suite.
• Serve as the connective tissue across Product, Engineering, Design, Implementation, Support, and Customer Success to transform one-off requests into scalable patterns.
• Mentor and coach Product Managers to adopt pattern-driven product development and catalog “golden paths.”
• Audit current tickets, implementations, and DAO funnels; publish Top 10 Patterns and an initial decision rubric for one-offs.
• Launch the Golden Config Library and sandbox harness; define DAO Health Score (conversion, funding, abandonment, NIGO, activation) and set alerts; pilot Maturation Review with institutions.
• Deliver platform-level pattern releases (e.g., Tracking Records Framework, Eligibility Engine v1) and achieve >30% reduction in median implementation time.
• Establish systemic processes for triage taxonomy, decision rubric, and intake loops; partner with Customer Success to improve post-launch outcomes quarter-over-quarter.

Lead Product Manager, Digital Account Opening

• Architect complex systems, lead software estimation, establish DevOps processes, and configure cloud-based deployment environments
• Champion client outcomes and continuous improvement across projects
• Conduct technical reviews, identify and address performance issues, and increase capacity and engagement
• Conduct technical planning, rigorous subtasking, advance research, estimate software release timelines, and present technical approaches for features, extensions, and add-ons
• Accelerate team velocity through detailed technical planning and estimations
• Mentor and oversee design resources, fostering best practices and continuous improvement
• Align development efforts to business outcomes and work with stakeholders to ensure shared goals

Principal Software Engineer

• Own and scale the risk and payments experience across Digital Account Opening and Lending, building checks, controls, and payment flows to keep the system secure while ensuring members don’t get stuck.
• Provide bandwidth relief across AO when needed — supporting Consumer and Business AO product work during peak demand.
• Ramp up on current risk and payments workflows and key customer needs within 3 months; take ownership of the backlog and bring structure to urgent escalations around payments and fraud; build clear product plans to drive alignment with engineering.
• Deliver measurable lifts within 6 months: stronger product controls for risk management across payment types; execute build-vs-partner strategy with third-party partners; establish leadership in the space and engage directly with customers and escalations.
• Within 9 months: be the trusted DRI across Account Opening + Lending for risk and payments; shift the org from firefighting to predictable configurable payment and fraud controls; absorb AO bandwidth needs during scaling while keeping Risk & Payments on track.
• Work shoulder-to-shoulder with engineers and GTM peers, driving clarity and tough tradeoffs, and partner with AO PMs on shared capabilities.

Senior Product Manager, Risk and Payments

• Turn Integrations into a product: move from one-off custom builds to a scalable system of certified connectors.
• Work closely with engineering, product peers, implementation, and customers to design, prioritize, and deliver integrations that scale.
• Own the Integrations backlog and move the team from ad hoc intake to planned, discovery-driven delivery.
• Build strong working relationships with engineering, implementation, and product peers and start building customer relationships.
• Deliver measurable efficiency gains: certified connectors, reduced integration cycle time, stronger documentation.
• Consistently drive predictable delivery with clear specs, discovery, and decision tradeoffs to shift Integrations from a reactive service to a scaled product line.

Senior Product Manager, Integrations

Content Writer

• Write punchy, concise content that distills complex insights into compelling narratives, effectively communicating project details and demonstrating our expertise. Help prospects quickly grasp the value of our solutions by utilizing persuasive language and clear messaging to facilitate conversions during the closing process.
• Conduct thorough research to understand client industries, key personas, and market trends. Utilize analytical skills to assess the effectiveness of content and identify insights that drive lead generation and conversions.
• Develop and adapt compelling content across various formats, including case study decks, website case studies, one-pagers, social media posts about case studies, press releases, and speaker submissions. Tailor messaging to different audiences and platforms to maximize impact and drive conversions.
• Manage multiple projects and deliverables efficiently, ensuring all content is produced on time and meets quality standards. Maintain an organized system for tracking progress and deadlines.

Marketing Content Writer

Support Engineer

• Build, mentor, and inspire a high-performing distributed team of Support Engineers, fostering a culture of excellence, accountability, and AI-driven innovation
• Lead AI-first transformations of support workflows and decision-making processes, embedding intelligent systems into daily operations to enhance speed, accuracy, and quality
• Own and optimize core support processes including ticket management, incident response and escalation procedures
• Establish and monitor performance metrics across the team ensuring high performance and efficient operations
• Ensure compliance with service level agreements and maintain high levels of customer retention
• Identify training and development needs for the technical support team and provide resources for professional growth
• Design and implement enterprise-grade support processes and service delivery models
• Act as a senior escalation leader during critical incidents, providing clear, calm, and strategic guidance to internal teams and customer executives
• Foster a positive and collaborative work culture within the technical support team, promoting teamwork and employee engagement
• Champion cross-functional alignment with Customer Success, Product, Engineering, and Professional Services to drive shared goals and frictionless customer experiences
• Drive strategic initiatives with senior leadership to evolve the vision, strategy, and operating model of the Technical Support function in an AI-first world
• 90-day goals: learn products, understand tools and workflows, review KPIs, build stakeholder relationships, identify quick wins, meet direct reports and cross-functional leaders
• 180-day goals: establish roles and expectations, introduce quality control, build robust onboarding, improve reporting and analytics, begin long-term support strategies
• 270-day goals: build a culture of accountability and continuous improvement, recognize top performers, and launch a roadmap for scaling support operations (automation, AI chatbots, knowledge management)

Director of Support Engineering

• Own a portfolio of ~12–15 mid-market Credit Union accounts valued between $100K–$300K ARR each
• Drive executive onboarding during implementation, ensuring stakeholder alignment on goals and success measures
• Manage post-implementation success: drive ongoing adoption, value realization, and growth
• Move between tactical execution (supporting customers with technical challenges alongside Implementation Engineers) and strategic partnership (advising executives on unlocking value at scale)
• Build relationships with executive sponsors and day-to-day contacts; establish “3 wide, 3 deep” relationships across accounts
• Partner with internal teams (product, support, implementation) to solve customer challenges and influence roadmap priorities
• Lead high-impact QBRs/EBRs (onsite & virtual) with executive stakeholders using data-driven insights
• Spot and progress expansion opportunities (target: 4–5 qualified opportunities within 6 months; at least 8 within 9 months)
• Use customer data to surface actionable insights that drive adoption and executive alignment
• Travel approximately 15% for QBRs, onboarding workshops, and executive meetings

Customer Success Manager, Enterprise

• About the Role: Engagement Managers are project managers on our implementation team who have a bias towards customer engagement and success. Theyfe'll handle about 8 customers at a time and lead their Implementation Projects through to success while holding others on the Project Team, both internally and externally, accountable for milestones, action items, and deliverables.
• About the Team: Our Implementation Team helps to successfully onboard new Customers (Credit Unions) to the Clutch Platform. Project teams consist of an Implementation Engineer and an Engagement Manager who work together to ensure successful onboarding.
• What YouFll Do:
Within 3 months, you will:
• Drive the Onboarding efforts of new and existing customers by understanding business objectives and partnering with the project team to prescribe best practice recommendations in order to achieve those goals
• Develop detailed project plan schedules and work breakdown structures to ensure project team accountability for milestone dates and work quality
• Create comprehensive weekly status reports and communication plans to executive sponsors and internal/external project teams
• Proactively identify implementation risks and mitigate them effectively and efficiently
• Quickly establish/nurture rapport and a positive relationship with customer stakeholders
Within 6 months, you will:
• Execute implementation projects while partnering closely with our clients Executive-level project sponsors
• Deliver on these engagements which includes driving milestone meetings (onsite and virtual), customizing and developing new project artifacts and ensuring high levels of impact and client satisfaction with the services rendered
• Track detailed scope of engagement and when applicable work with the customer to estimate scope change/additions and execute change order(s)
• Develop and maintain a deep understanding of Credit Unions to be a trusted thought leader and advisor with your customers
• Coach and mentor project team members to facilitate improved teamwork both internally and with the client
Within 9 months, you will:
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature capabilities of the team
• Help us design methodologies, templates, and collateral to effectively deliver new Clutch products

• About the Role: We’re seeking a highly technical and strategic Senior Product Manager to lead our Identity, Authentication & Authorization (AuthN/AuthZ) efforts across the Clutch Platform. You will own the vision, strategy, and roadmap for secure identity, access management, and permissions systems that protect customer data, mitigate fraud, and deliver seamless experiences to both internal and external users.
• The Auth PM will be responsible for aligning the execution of Platform features related to Identity, Authentication, and Authorization, and uncovering opportunities to bring customer value in the process. The PM will collaborate with the Platform GPM to continually revise and adjust the Identity & Platform strategy based on current progress, industry trends, and customer needs.
• About the Team: Clutch is a product-driven company that values grit, curiosity, fast learning, and relentless customer focus. Our product team excels in ambiguity and solves complex, high-impact problems within a connected, multi-product ecosystem. PMs don’t wait to be told what to do; they chase insight, drive clarity, and push for outcomes.
• Being in the growth stage, the environment is extremely fast-paced. Our product culture favors sharp thinkers who are energized by building, learning, and scaling fast. You’ll be joining a high-performing team with a top-notch pedigree and diverse experience across startup building, product scaling, and fintech transformation.
• What You’ll Do: Within 3 months, you will:
• Rapidly ramp up on Clutch products, customers, and industry
• Drive end-to-end product lifecycle: discovery, requirements gathering, technical collaboration, roadmap prioritization, and delivery
• Partner closely with engineering to define scalable APIs and platform components
• Launch frequently to meet customer requests, go-live dates, and platform stability goals
• Within 6 months, you will:
• Define and evolve the product strategy for core identity, authentication, authorization, and access control systems
• Develop future Identity & Auth roadmap based on customer and internal team research
• Launch large Platform features that drive impact and scale across all Clutch products
• Within 9 months, you will:
• Serve as the subject matter expert for all things identity and access management
• Identify new opportunities for Clutch Platform, including technical or functional areas not yet developed
• What You’ll Bring:
• 5+ years in product management, preferably with platform or infrastructure teams
• Deep understanding of authentication protocols (OAuth2, OIDC, SAML), authorization patterns (RBAC, ABAC), and IAM tools
• Basic understanding of modern fraud technologies and methodologies
• Experience in fintech or other highly-regulated industries
• Proven ability to work across highly cross-functional teams and ship secure, reliable infrastructure products
• Background in software engineering or information security
• Familiarity with modern developer ecosystems and cloud platforms (e.g., AWS Cognito, Auth0, Okta, Keycloak)
• Knowledge of security and privacy frameworks (SOC2, ISO 27001, etc)
• Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.
• What’s In It For You?:
• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.
• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.
• Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
• Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.
• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.
• Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.

Account Executive

FP&A Lead

Account Executive – Growth

Account Executive – Enterprise

Senior Manager, Customer Success

Learning Experience Designer

Engagement Manager

Engagement Manager

Senior Software Engineer – React, Node

Senior Software Engineer, React, .NET

Senior Software Engineer – Angular, .NET

Senior QA Automation Engineer

Senior Software Engineer – .NET

Senior Software Engineer – .NET

Senior Information Security Engineer, GRC

Technical Director

Senior Software Engineer – Lending

Senior Software Engineer

Lead Product Manager, Digital Account Opening

Principal Software Engineer

Senior Product Manager, Risk and Payments

Senior Product Manager, Integrations

Marketing Content Writer

Director of Support Engineering

Customer Success Manager, Enterprise

Engagement Manager

Senior Product Manager, Platform/Identity