Cloudflare

Solutions Engineer

• You are the technical lynchpin through the entire sales cycle - pre sales.
• You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
• Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.
• As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
• Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Senior Solutions Engineer – Mid-Market

Sales

• Scale and maintain the Canada sales organization to long-term growth
• Recruit, inspire, lead, mentor, motivate and instill operational rigor into the sales organization, to capitalize on the market opportunity for Cloudflare across Canada
• Create and drive new strategic go-to-market plans to meet company growth and market share goals
• Develop short and long-term market strategy and forecasts through market analysis and interpretation of data and communicate sales activities of execution and sales productivity
• Leverage strong customer relationships, consistently collecting and providing feedback on customer needs, market trends, and opportunities for continuous process, product, and solution improvement
• Build sales capacity and coverage, and develop a data-driven, metrics-centric sales operations function
• Work closely with functions and other executives across the organization to establish and develop a strong and collaborative partnership to ensure continued success
• Represent Cloudflare as appropriate at external conferences, media, and PR events. Develop and maintain relationships with Canadian industry and government agencies and other related associations that are key to Cloudflare’s success in the Canadian Market
• Create followership among the current team and drive the mission/vision of Cloudflare to the sales force and broader organization.

Area Vice President of Sales

Security Engineer

• Own your space. You will own the priorities and scope for a high performing engineering team focusing on detecting client-side threats.
• Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact.
• Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.
• Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap.
• Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
• Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space.

Senior Product Manager – Client-Side Security

Account Executive

• Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets
• Lead proactive and strategic pipeline management efforts
• Develop a profound understanding of customers' IT architectures
• Orchestrate and manage multiple complex customer engagements simultaneously
• Set clear direction and lead a virtual team of specialists
• Act as an authority on digital transformation, understanding key drivers
• Articulate highly compelling, strategic value propositions for Cloudflare's services
• Expertly lead and navigate complex contract negotiations
• Build long-term, executive-level strategic relationships
• Consistently focus on the long-term needs of the team and the business

Senior Territory Account Executive

Program Manager

• You will own strategic programs that accelerate Cloudflare’s APAC growth, expand adoption across Icons and priority accounts, and lift regional operational discipline.
• Drive mechanisms that surface warm expansion leads, drive technical and security posture workshops, and partner across Sales, Customer Success, Professional Services, Solutions Engineering, Channel, Marketing, and Global teams.
• Build and manage strategic programs aligned to APAC business priorities and multi‑year growth targets.
• Define KPIs, goals, and inspection mechanisms.
• Break down complex problems into actionable workstreams.
• Own end‑to‑end program delivery with clear impact and scalability.
• Monitor expansion pipeline performance, identify risks and drive corrective actions.
• Align APAC and global stakeholders around shared program objectives and outcomes.
• Build dashboards and analytical tools that surface expansion readiness, customer health signals, and trends across accounts.

Strategic Program Manager – APAC

People Operations

• Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
• Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
• Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
• Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
• Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
• Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.

People Operations Specialist

• The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers.
• You are a customer facing technologist within the Cloudflare Solutions Engineering team.
• You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers.
• In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.
• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Senior Solutions Engineer – Digital Native Enterprise

Accountant

• Participates in accounting close activities, including:
• partnering with other teams (legal, sales, etc.) to interpret, research, discuss, and / or process deal reviews
• complete contract accounting of executed customer contracts
• preparation / review of journal entries
• preparation / review of reconciliations and related financial analysis for management and external reporting
• Participates in Company-wide initiatives and cross-functional projects that directly impact or relate to the revenue accounting area, particularly increasing the revenue analytical capabilities within Cloudflare
• Develop and streamline processes using system automation and tools to maximize efficiency and accuracy of revenue accounting systems and processes
• Takes a clean sheet of paper approach when revisiting operational processes and continually works to consolidate and streamline using automation and tools to maximize efficiency and accuracy
• Stay current on the latest financial accounting and reporting developments and U.S GAAP reporting requirements, as applicable.
• Effectively interacts with peers and shares knowledge
• Mentors and supports junior members of the team and provides feedback
• Communicates any problems to senior management timely
• Present findings and solutions to the management team, while considering global impacts and subsequent guidance to influence other regions where appropriate to adopt a consistent process and policy
• Establish and track Key Performance Indicators (KPI’s)
• Prepares schedules in support of the external audit process
• Coordinates with the auditors on accounting issues and audit related queries
• Reviews and maintains controls as the business environment changes as a result of process, system and policy enhancements. Includes risk assessment and review of risk areas

Senior Revenue Accountant

Customer Success Manager

• Serve as the primary point of contact for customers in the Thailand region
• Build and maintain strong relationships with key customer stakeholders, including C-level executives, technical leaders, and business owners
• Fully manage the customer life cycle
• Serve as the voice of the customer within Cloudflare, and advocate for their needs and priorities
• Monitor customer usage and performance, and identify opportunities for adoption, retention and expansion
• Develop a deep understanding of customers' business objectives and challenges, and proactively provide strategic advice and guidance on how to best leverage Cloudflare's platform to achieve their goals
• Work with customers to develop and execute success plans, and ensure they are fully utilizing the platform's capabilities
• Collaborate with internal teams, including Sales, Support, and Product, to resolve customer issues and ensure a seamless customer experience
• Analyze customer data and provide insights to leadership on customer trends, needs, and opportunities

Customer Success Manager, Thai Speaking

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

• Collaborating with clients from early-stage ideation through to planning for production. • Providing both a challenging and rewarding opportunity to develop adjacent technology expertise. • Working alongside peers with deep subject-matter expertise and industry knowledge. • Contributing to a body of knowledge across key domains of networking, cybersecurity and edge computing. • Supporting large clients including local and central government, as well as select private sector clients. • Offering good practice guidance and adopting a deploy-to-production mindset.

Senior Solutions Engineer

• Lead Cloudflare through the DoD IL4 Authorization process
• Manage all aspects of the DoD IL4 assessment and authorization process and Authorization maintenance
• Update and maintain the DoD IL4 requirements in Cloudflare’s Common Control Framework
• Work cross-functionally with Engineering, Legal, Product, and operational teams to drive security control implementation for the organization
• Improve the maturity of Cloudflare’s Security Compliance program
• Help guide our overall security policy and governance architecture
• Have input into the overall security compliance strategy

Senior Security Compliance Specialist – DoD

Account Manager

• Owning and maximizing renewal value of a book of business of existing customers
• Building and leveraging customer relationships, channel relationships, and capturing and articulating ROI to senior customer stakeholders
• Bringing a strong business acumen and technical understanding to articulate business value and make compelling recommendations to customers
• Highly organized and able to accurately plan, forecast, and prioritize work in order to maximize outcomes
• Commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast
• Customer engagement from onboarding through the entire customer lifecycle
• Negotiate and execute renewal contracts in accordance with customer objectives
• Prioritizing effectively to handle multiple deals at the same time
• Analyzing data and leveraging tools to identify selling opportunities and business value
• Driving strong alignment with the Sales team, contributing to team forecasting, planning, and targets
• Owning or being an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings
• Developing and maintaining long-term relationships with stakeholders in the account portfolio.
• < 25% travel

Renewal Account Manager

Full-stack Engineer

• Architect high-throughput, low-latency IAM systems.
• Define the roadmap for migrating legacy systems.
• Work closely with Product, Security, and UX teams.
• Set standards for engineering excellence through mentoring and code reviews.
• Ensure observability and resilience of the platform.

Principal Software Engineer – Identity Access Management

Auditor

• Assist in executing the Internal Audit plan under the supervision of Internal Auditor senior team members. This includes operational audit planning, risk assessment, fieldwork, issues validation, and reporting.
• Deliver high quality, efficient and timely audit work in accordance with the Internal Audit charter, IIA standards and professional best practices
• Assist in designing testing procedures relevant to risk and test objectives.
• Execute audit procedures, including process walkthroughs, data analysis, testing, and documentation.
• Document audit observations, identify potential control gaps, and contribute to the development of practical recommendations.
• Draft clear and concise audit deliverables, including working papers and audit reports.
• Participate in presenting audit findings to various levels of stakeholders.
• Leverage data analysis tools, automation, or AI where appropriate to support audit procedures and enhance insights.
• Stay informed about company operations and emerging risks relevant to internal audit work.
• Contribute to process improvements within the Internal Audit function.
• May perform other duties and responsibilities as assigned.
• Report to the Internal Audit Senior Director.

Senior Solutions Engineer – Mid-Market

Area Vice President of Sales

Senior Product Manager – Client-Side Security

Senior Territory Account Executive

Strategic Program Manager – APAC

People Operations Specialist

Senior Solutions Engineer – Digital Native Enterprise

Senior Revenue Accountant

Customer Success Manager, Thai Speaking

Senior Solutions Engineer – Digital Native Enterprise

Senior Solutions Engineer

Senior Security Compliance Specialist – DoD

Renewal Account Manager

Principal Software Engineer – Identity Access Management

Senior Internal Auditor