Senior Solutions Engineer – Digital Native Enterprise
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Job Level
About the role
- The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers.
- You are a customer facing technologist within the Cloudflare Solutions Engineering team.
- You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers.
- In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.
- Identify and map customer initiatives and business problems to Cloudflare solutions
- Build relationships and technical champions within customer accounts
- Develop and present customer presentations at every Enterprise Customer’s organization level
- Lead demo and proof-of-concept activities for Cloudflare prospects and customers
- Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
- Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
- Apply in-depth vertical knowledge or domain expertise. Advise on best practices.
Requirements
- Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
- Solid communication, written and presentation skills
- Ability to work on several projects and activities concurrently
- Highly driven individuals that are curious, team players and work with a sense of urgency
- Bachelor’s Degree or equivalent in relevant work experience
- The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
- You've built web applications before, or contributed to existing web applications in a meaningful way.
- Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
- Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
- Experience managing technical sales within large accounts.
- Developing champion-style relationships
- Driving technical wins
- Assisting with technical validation
- A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
- Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
- Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
- HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
- Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
- Cloud computing technologies such as AWS, GCP, Azure and others
- Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
- Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.
- An undergraduate degree in Computer Science, Engineering or a related field.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Solutions EngineeringCDNSecurityNetworkingSaaSDDoS mitigationFirewallsTLSVPNCloud computing
Soft skills
communication skillspresentation skillsrelationship buildingteam playercuriositysense of urgencyexecutive presentation skillsstakeholder managementtechnical validationdriving technical wins
Certifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in EngineeringFedRAMPGDPRPCI DSSHIPAASOC-2ISO/IEC