Solutions Engineer

• Design technical solutions for complex enterprise sales deals, including product selection, ATS integrations, data write-backs, and branch rollout architecture
• Lead technical deep-dive calls with prospects and their IT administrators
• Build prospect-specific sandboxes and working AI agents for proof of concept
• Own RFPs and security reviews end to end
• Travel with the sales team to industry shows and enterprise customer sites as the technical face of Whippy
• Design deployment architecture for enterprise accounts
• Hand fully documented implementations to Customer Success
• Handle technical escalations beyond standard support
• Build and maintain a reusable pattern library of deployment playbooks
• Provide feedback to engineering on lost deals, prospect requests, and competitor gaps
• Run the standard demo independently within the first 30 days
• Own technical calls on live deals and ship initial deployment playbooks
• Own the technical motion on enterprise deals and expand the pattern library

Solutions Engineer scaling technical sales for Whippy’s AI communication platform

Solutions Engineer scaling technical sales for Whippy’s AI communication platform.
Designing integrations, AI-agent proofs, enterprise deployments, and reusable implementation playbooks.

• Lead customer conversations on AI strategy and data modernization
• Design and demonstrate scalable data and AI solutions using SQL and Python
• Support enterprise Proofs of Concept from concept to value realization
• Translate complex technical concepts into measurable business outcomes
• Navigate objections and competitive dynamics in high-stakes sales cycles
• Leverage AI tools to personalize demos, accelerate preparation, and enhance delivery
• Partner with Sales to guide customers from raw data to real AI impact
• Architect scalable solutions, deliver compelling demos, and influence complex buying decisions across executive and technical audiences
• Keep customer information secure and confidential and follow Snowflake’s confidentiality and security standards

Snowflake Solution Engineer architecting AI and data solutions for enterprise customers

Solution Engineer – Enterprise Acquisition

Snowflake Solution Engineer architecting AI and modern data solutions for enterprise customers. Partnering with Sales on demos, proof-of-concepts, and complex buying decisions.

• Present Snowflake technology and vision to executives and technical contributors at prospects and customers
• Work hands-on with prospects and customers throughout the sales cycle, from demo to proof of concept to design and implementation
• Demonstrate and communicate the value of Snowflake technology
• Immerse yourself in the evolving industry and maintain a deep understanding of competitive and complementary technologies and vendors
• Position Snowflake in relation to competitive and complementary technologies
• Collaborate with Product Management, Engineering, and Marketing to improve Snowflake products and marketing
• Understand customer needs and strategize on winning sales cycles
• Support enterprise Proofs of Concept and close business
• Keep customer information secure and confidential and follow company confidentiality and security standards

Senior Solution Engineer helping Snowflake customers adopt cloud data technology and close enterprise deals

Senior Solution Engineer

Senior Solution Engineer helping Snowflake customers adopt cloud data technology and close enterprise deals.
Presenting, demonstrating, and guiding proofs of concept throughout complex sales cycles.

• Architect and design enterprise collaboration solutions centered on Microsoft Teams and Microsoft Teams Rooms
• Define and enforce Teams policies, configurations, and governance frameworks
• Design, implement, and support Teams calling solutions, including PSTN integration, SIP trunks, and SBCs
• Configure, deploy, and optimize Teams Rooms hardware, peripherals, and video conferencing systems
• Design and support integrations with Zoom, WebEx, IPTV, and digital signage solutions
• Automate administrative tasks and optimize configurations using PowerShell
• Leverage Microsoft Entra ID, Azure Autopilot, and Intune for identity, device enrollment, and security controls
• Monitor service health and performance using CQD, analytics, and reporting tools
• Support ServiceNow incident and request management
• Resolve high-severity production incidents under strict SLA requirements
• Perform advanced troubleshooting using CQD, Fiddler, Wireshark, Teams logs, and Power BI
• Deliver Root Cause Analysis documentation within 5 business days of incident closure
• Collaborate with internal stakeholders and external vendors on solution design, escalations, and issue resolution
• Provide mentorship, documentation, and knowledge transfer to technical teams
• Develop solution architecture and resolve complex issues across projects
• Analyze business requirements, make recommendations, and shape future solution architecture plans
• Oversee solution architecture project outcomes and ensure project phases meet requirements

PNC solution architect designing Microsoft Teams collaboration systems for banking operations

Senior Solution Architect – Collaboration Tools, MS Teams, ZOOM, WebEx, IPTV, Digital

PNC solution architect designing and supporting Microsoft Teams collaboration platforms for banking operations.
Leading Teams Rooms, voice, security, integrations, incident resolution, and enterprise architecture.

• Build trusted, strategic relationships with partner executives and their Solutions Engineers
• Develop partner strategy through joint business planning and identify technical growth opportunities
• Provide technical enablement to partner SEs through training, workshops, certification support, and demo/PoC guidance
• Coordinate with Cisco regional field team SEs to align on deals, share best practices, and drive consistent architectural direction
• Serve as a trusted technical advisor across Cisco’s portfolio from solution design through operationalization and value realization
• Position the value of Cisco solutions and articulate differentiation to technical and business decision-makers
• Champion the partner voice within Cisco to influence resources, enablement strategy, and future direction
• Partner with Partner Account Executives and collaborate across regional field teams and partner organizations to drive brand preference and growth

Partner Solutions Engineer helping Cisco partners design and grow networking, security, and collaboration solutions

Partner Solutions Engineer

Partner Solutions Engineer enabling Cisco partners across networking, security, collaboration, and data center solutions. Building partner strategy, technical expertise, and growth in the AI era.

• Design and implement scalable Databricks data lakehouse architectures for federal data solutions
• Develop and optimize end-to-end data pipelines aligned with federal performance, security, and compliance requirements
• Implement data governance and security protocols under federal standards including FedRAMP, FISMA, and NIST
• Gather and analyze requirements with federal stakeholders and translate them into actionable data solutions
• Integrate Databricks with AWS GovCloud, Azure Government, and other federal cloud platforms
• Provide subject matter expertise on Databricks, Delta Lake, Databricks SQL, and Apache Spark
• Optimize Databricks clusters for cost efficiency, high availability, and performance
• Enable advanced analytics and machine learning workflows using MLflow and related frameworks
• Develop real-time data processing solutions for mission-critical federal applications
• Monitor federal data policies and align solutions with relevant compliance requirements
• Lead cross-functional teams and mentor technical teams on Databricks best practices

Databricks Architect designing secure federal data lakehouses for a digital cloud solutions integrator

Solutions Architect, Databricks

Databricks Architect designing secure federal data lakehouses and pipelines for Agility Technologies, a cloud implementation and digital transformation integrator.
Leading compliance, governance, analytics, and real-time processing solutions for federal agencies.

• Design, develop, maintain, and architect enterprise backend integration workflows using Azure Integration Services and C#
• Design and support event-driven architectures using Azure Event Hubs and/or Kafka
• Define message schemas, ordering, retries, dead-letter handling, and resiliency patterns
• Build scalable object-oriented backend services using Azure Serverless and cloud-native design patterns
• Optimize integration solutions for performance, reliability, and cost-effectiveness
• Implement monitoring and alerting with Azure Monitor, Application Insights, and Log Analytics
• Ensure integrations meet enterprise security and compliance requirements
• Collaborate with MuleSoft and other integration-platform teams on hybrid solutions
• Drive improvements in integration patterns, CI/CD pipelines, and automation
• Maintain technical documentation and provide troubleshooting and support for integration environments
• Apply financial-services processes, data-integrity principles, and regulatory requirements
• Evaluate emerging tools and approaches in event streaming, orchestration, automation, and AI-assisted integration

Senior Integration Engineer modernizing Vancity’s secure financial systems with Azure and C#

Senior Integration Engineer

Senior Integration Engineer modernizing Vancity’s secure financial infrastructure with Azure Integration Services and C#.
Designing event-driven, compliant backend systems for a member-owned Canadian credit union.

• Architect and design security services with partners, leveraging CrowdStrike's Falcon platform, focused on Cloud Security and complex CI/CD pipelines
• Drive platform adoption strategy and help partners build comprehensive security offerings
• Support technical go-to-market strategy and growth with assigned focus partners
• Develop and execute long-term enablement plans for go-to-market initiatives
• Build and maintain relationships with partner technical and sales leadership teams across Endpoint, Cloud, Identity, AIDR, Data Protection, and NG-SIEM
• Enable partners to embed the Falcon Platform within managed services portfolios, including EU Sovereign Cloud deployments
• Design technical integrations with partners' security services and complex hyperscaler environments, including Kubernetes and CNAPP frameworks
• Create and deliver technical training programs focused on Cloud Security, ASPM, CSPM, and Workload Protection
• Lead partners toward technical self-sufficiency in service delivery and platform implementation
• Enable partners on POC/POV best practices and provide competitive positioning guidance
• Participate in quarterly business reviews and technical planning sessions
• Drive technical partner programs including Falcon Champions
• Bridge communication between partners and CrowdStrike technical teams
• Speak at CrowdStrike conferences and partner events as a technical expert

Channel Solution Architect enabling cybersecurity partners for CrowdStrike’s AI-native security platform

Channel Solution Architect

Channel Solution Architect enabling major partners to deliver CrowdStrike cybersecurity services. Designing cloud, Kubernetes, CNAPP, and Falcon platform integrations across Austria and Germany.

• Design, code, support, and evolve AI-enabled enterprise applications and business solutions
• Use agentic coding and AI-assisted development to design, build, test, and evolve enterprise solutions
• Translate ambiguous business challenges into scalable, production-ready applications and automation solutions
• Establish engineering patterns for AI-enabled application development, delivery, and support
• Design, build, enhance, and support enterprise business applications
• Drive technical solution architecture, implementation, and continuous enhancement
• Ensure solutions meet security, audit, compliance, and governance requirements
• Evaluate emerging technologies and recommend practical business applications
• Partner with stakeholders to understand objectives, identify root causes, and define solution approaches
• Communicate technical tradeoffs, recommendations, and delivery plans to technical and non-technical audiences
• Collaborate with Cloud Engineering, Integration, and Data teams
• Design solutions leveraging enterprise platforms, data assets, and integration capabilities

Senior engineer building AI-enabled enterprise solutions for ICF, a global advisory and technology services provider

Senior Solutions Engineer, Agentic Enterprise

Senior engineer building AI-enabled enterprise applications for ICF, a global advisory and technology services provider. Translating business challenges into secure, scalable production solutions with agentic coding and cloud technologies.

• Partner with practice groups, attorneys, consulting professionals, and clients to identify opportunities for digital tools, automation, and AI-enabled capabilities
• Design, build, test, and maintain AI agents and AI-assisted workflows for legal processes
• Translate legal knowledge into scalable digital solutions
• Facilitate training sessions, workshops, and individual coaching for attorneys and legal consultants
• Champion AI tools by answering questions, troubleshooting issues, and sharing best practices to drive adoption
• Develop, test, and maintain a library of optimized prompts for legal workflows
• Apply prompt engineering best practices and version control
• Gather user feedback to continuously improve output quality
• Monitor developments in legal technology and AI
• Evaluate emerging platforms
• Contribute to AI governance committees and pilot programs
• Support special projects and perform other duties as assigned

Legal Solutions Architect designing AI workflows for Faegre Drinker’s law firm operations

Legal Solutions Architect

Legal Solutions Architect designing AI agents, prompts, and automated workflows for Faegre Drinker’s law firm. Bridging attorneys, clients, and technology teams to improve legal-service efficiency.

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