Cloud Software Group

Marketing

• Drive account intimacy using marketing insights
• Develop and execute ABM strategies aligned to GTM objectives
• Build engagement plans using customer behavior data
• Collaborate with marketing teams for messaging improvement
• Monitor performance against KPIs using analytics and reporting
• Conduct market and competitor analysis
• Support audience acquisition for marketing events

Account Based Marketing Lead

Account Manager

• Own the executive, commercial, and technical relationship with a portfolio of high-impact strategic partners.
• Drive joint go-to-market motions, solution innovation, and revenue growth by aligning business priorities.
• Facilitate executive-level engagement to deepen partnership commitment and expand strategic opportunities.
• Lead annual and quarterly joint business planning to define shared goals, revenue targets, co-sell motions, and marketing investments.
• Orchestrate cross-functional resources to empower partner sales and technical readiness.
• Track partner KPIs and analyze partner performance to optimize their investment and resource allocation.

Strategic Alliance Partner Manager

Sales

• Act as the primary subject-matter expert for Citrix Cloud SaaS solutions across the sales cycle
• Work in lockstep with core account teams to identify, qualify, and close opportunities
• Deliver compelling Flex solution presentations, demos, and business value discussions
• Support deal strategy, competitive positioning, and solution design to ensure successful outcomes
• Provide Deal Construct Expertise, building persona scenarios, providing pricing guidance and driving decision making throughout the organization
• Collaborate with account managers to build and execute territory and account plans
• Identify Citrix Flex opportunities and drive pipeline creation through targeted tech plays and customer engagements
• Engage with customer executives, business leaders, and technical stakeholders to understand requirements and map solutions to business outcomes
• Work closely with global system integrators and core account team to enable sales motions
• Coordinate with Flex technology specialists to promote sales opportunities
• Maintain a deep understanding of solution capabilities, competitive landscape, and industry trends

Lead Sales Specialist, Citrix Flex

• Lead the renewal process for all assigned accounts.
• Align renewal dates with the customer's beachhead.
• Establish new and maintain existing VP and above relationships at multiple levels.
• Identify and pursue potential upsell opportunities within existing accounts.
• Skillfully negotiate contract terms and pricing.

Lead Account Manager – North America Markets

• Manage a designated portfolio of Named Accounts
• Manage commercial processes such as co-terms, renewals or contract terminations
• Focus on retaining existing customers and driving uplifts in ARR
• Proactively engage with accounts showing signs of contraction or churn
• Offer renewal options and preserving ARR
• Partner with strategic partners
• Coordinate and drive executive level attendance to annual EBCs and regional executive events

Account Manager – North American Markets

Product Marketing

• Drive Alignment Across Field Teams
• Build and maintain strong relationships with partner account teams and Citrix regional sellers.
• Ensure both organizations are coordinated around target customers, shared priorities, and strategic opportunities.
• Facilitate effective field-to-field engagement and eliminate friction that slows down execution.
• Accelerate Joint Customer Opportunities & Pipeline
• Champion a unified value proposition that demonstrates how Citrix and its strategic partners jointly solve customer challenges.
• Activate high-value co-sell opportunities and ensure both sellers understand where and how to position joint solutions.
• Work with alliance account teams to identify whitespace, prioritize accounts, and drive a consistent pipeline generation motion.
• Drive Revenue & Closed-Won Outcomes
• Partner with sales leadership to track, influence, and accelerate joint deals across Enterprise and Commercial accounts.
• Engage directly in key customer cycles to reinforce joint value, build trust, and support deal progression.
• Ensure successful execution of co-selling strategies that lead to predictable, scalable revenue growth.
• Partner & Channel Collaboration
• Support partner go-to-market activities by reinforcing joint messaging across partners, distributors, and system integrators.
• Ensure joint offerings are embedded into partner solution plays, account plans, and field conversations.
• Educate partners on how Citrix enhances and complements their portfolio to unlock more opportunities.
• Field Enablement & Program Execution
• Lead enablement programs, workshops, trainings, and customer/partner events that highlight the strategic alignment between Citrix and key partners.
• Equip field teams with repeatable plays, clear positioning, and joint win stories to drive consistent execution at scale.
• Build and operationalize programs that create sustained pipeline and revenue impact.
• Insight, Intelligence & Strategic Guidance
• Stay informed on partner strategies, priorities, and customer trends to ensure Citrix stays aligned and relevant.
• Provide ongoing feedback to Citrix leadership on field needs, competitive insights, customer blockers, and partnership opportunities.
• Influence internal and partner stakeholders to strengthen the overall alliance and accelerate business outcomes.

Strategic Alliance GTM Manager – Americas

• Manage and develop relationships within an assigned portfolio of FSI accounts, building trust with business and technical stakeholders over time.
• Establish and maintain relationships with senior decision-makers and influencers across IT and Lines of Business.
• Develop a strong understanding of each customer’s business strategy, operating model, and technology landscape.
• Act as a consistent point of contact for customers, ensuring alignment between customer objectives and internal teams.
• Support the development and execution of account-based strategies that drive recurring growth and expanded adoption within existing customers.
• Identify new use cases, expansion opportunities, and cross-functional needs by understanding customer priorities and KPIs.
• Contribute to account plans, opportunity strategies, and customer business reviews in partnership with senior account leaders.
• Help translate customer needs into clear value propositions and business outcome-focused proposals.
• Participate in complex sales cycles, supporting negotiations, presentations, and executive discussions.
• Coordinate internal resources such as Solutions Engineering, Architects, Product Management, Customer Success, and partners to support customer engagements.
• Maintain accurate account information, pipeline visibility, and forecasting inputs.
• Build foundational knowledge of FSI industry trends, regulatory considerations, and common transformation initiatives (e.g., digital banking, claims modernization, fraud prevention, risk and compliance).
• Demonstrate an understanding of how technology supports business outcomes in regulated environments.
• Act as the voice of the customer internally, sharing insights with Sales, Product, and Customer Success teams.
• Support participation in customer briefings, executive workshops, and industry events.

Account Manager – FS

• Act as the primary subject-matter expert for Citrix Cloud SaaS solutions across the sales cycle.
• Work in lockstep with core account teams to identify, qualify, and close opportunities.
• Deliver compelling Flex solution presentations, demos, and business value discussions.
• Support deal strategy, competitive positioning, and solution design to ensure successful outcomes.
• Provide Deal Construct Expertise, building persona scenarios, providing pricing guidance and driving decision making throughout the organization.
• Collaborate with account managers to build and execute territory and account plans.
• Identify Citrix Flex opportunities and drive pipeline creation through targeted tech plays and customer engagements.
• Engage with customer executives, business leaders, and technical stakeholders to understand requirements and map solutions to business outcomes.
• Partner with global system integrators and core account team to enable sales motions.

Lead Sales Specialist

• Act as the primary subject-matter expert for Citrix Cloud SaaS solutions across the sales cycle
• Work in lockstep with core account teams to identify, qualify, and close opportunities
• Deliver compelling Flex solution presentations, demos, and business value discussions
• Support deal strategy, competitive positioning, and solution design to ensure successful outcomes
• Provide Deal Construct Expertise, building persona scenarios, providing pricing guidance and driving decision making throughout the organization
• Collaborate with account managers to build and execute territory and account plans
• Identify Citrix Flex opportunities and drive pipeline creation through targeted tech plays and customer engagements
• Engage with customer executives, business leaders, and technical stakeholders to understand requirements and map solutions to business outcomes
• Work closely with global system integrators and core account team to enable sales motions
• Coordinate with Flex technology specialists to promote sales opportunities
• Maintain a deep understanding of solution capabilities, competitive landscape, and industry trends
• Guide customers through solution architecture considerations in partnership with global system integrators

Principal Sales Specialist

• Own the end-to-end federal sales lifecycle for assigned agencies, from account planning and opportunity identification through negotiation, award, and renewal.
• Develop and execute account-based sales strategies aligned to agency missions, infrastructure priorities, and federal budget cycles.
• Drive new and recurring ARR by expanding use cases across high availability, disaster recovery, cyber resilience, and application modernization.
• Build and deliver value-based business cases that demonstrate operational continuity, risk reduction, improved recovery objectives (RTO/RPO), and cost efficiency.
• Maintain full accountability for pipeline health, forecast accuracy, and revenue outcomes within the assigned territory.
• Serve as a trusted advisor to senior federal IT, infrastructure, operations, and cybersecurity leaders, articulating how InfoScale supports mission assurance and resilience mandates.
• Develop deep understanding of each customer’s application landscape, infrastructure architecture, and resiliency requirements, including legacy modernization initiatives.
• Build and sustain strong relationships with government stakeholders, integrators, and channel partners involved in infrastructure and continuity programs.
• Navigate and manage complex federal procurement processes, including RFPs, IDIQs, GWACs, BPAs, and multi-year renewals.
• Orchestrate internal teams (Sales Engineering, Architecture, Product, Support, Legal, and Finance) to support deal strategy and execution.
• Identify and mitigate risks related to deployment success, customer satisfaction, and post-sale obligations.
• Leverage disciplined account planning, MEDDICC-style qualification, and modern sales tools to accelerate deal velocity.
• Take 360-degree ownership of territory execution while promoting a “win as a team” culture across internal and partner ecosystems.

Enterprise Global Account Manager

Analyst

• Develop and implement pricing strategies for Cloud SaaS solutions.
• Conduct competitive pricing analysis to ensure market competitiveness.
• Analyze pricing data and trends to provide insights and recommendations.
• Collaborate with the Cloud SaaS Sales Specialist to support pricing discussions and negotiations.
• Provide pricing guidance, quotes and support throughout the sales cycle.
• Assist in the preparation of pricing proposals and presentations.
• Work closely with sales, product, and finance teams to align pricing strategies with business objectives.
• Maintain a deep understanding of market trends, competitive landscape, and industry pricing practices.

Deal Construct Analyst

Principal Sales Specialist, Citrix Flex

• Act as the primary subject-matter expert for Citrix Cloud SaaS solutions across the sales cycle
• Work in lockstep with core account teams to identify, qualify, and close opportunities
• Deliver compelling Flex solution presentations, demos, and business value discussions
• Support deal strategy, competitive positioning, and solution design to ensure successful outcomes
• Provide Deal Construct Expertise, building persona scenarios, providing pricing guidance and driving decision making throughout the organization
• Collaborate with account managers to build and execute territory and account plans
• Identify Citrix Flex opportunities and drive pipeline creation through targeted tech plays and customer engagements
• Engage with customer executives, business leaders, and technical stakeholders to understand requirements and map solutions to business outcomes

Human Resources

• Manage, maintain, and improve Human Resources Information System Workday implementation
• Identify opportunities for continuous process improvements
• Configuration of HR system to meet specific business needs
• Implement new features or functionalities
• Work independently under limited supervision
• Communicate with cross functional stakeholders regarding HRIS project delivery

Senior HRIS Analyst

Chief Technology Officer

• Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers, typically at senior levels across the customer’s organization.
• Fully integrate with customers, maintaining essential relationships across all levels through regular and consistent communication.
• Possess a comprehensive understanding of customers’ highly dynamic and constantly changing environments and create strategic plans that align with customers' future goals.
• Provide technical thought leadership and articulate industry trends and insights, serving as a trusted technology advisor both internally and externally.
• Orchestrate technical engagement and resources to ensure customer needs are met, navigating a landscape filled with various technologies and compatibility factors.
• Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle.
• Assess the potential application of products to meet customers’ business needs and demonstrate the value of solutions provided, ensuring high customer satisfaction and minimizing churn.
• Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with Customer Success and internal stakeholders.
• Engage in continuous discovery, bringing in resources such as SAs, PSEs, and PMs for demonstrations and discussions on new features, and adjust strategies as needs and goals change.
• Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
• Manage various customer concerns, from licensing to wide-scale product needs, and coordinate with internal senior leaders and SMEs to ensure seamless service and resolution.
• Conduct regular case reviews, anticipate issues before they arise, and consistently engage with customers to ensure their environments are running optimally.
• Keep thorough records of all customer interactions, current use cases, potential future use cases, overall technical strategy, and any projects in Salesforce, ensuring preparedness for internal reviews and updates to leadership.
• Serve as an external spokesperson and evangelist for the company’s vision and associated technologies.
• Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management, consistently contributing to the broader team’s technical mindshare.
• Present and communicate effectively at an executive level to multiple customers and prospects.
• Own or collaborate on initiatives impacting their immediate sales area, such as go-to-market strategies, and positively influence sales opportunities beyond their own assigned account set.
• Maintain a solid understanding of competitive technologies and how to position to “win.”
• Provide thought leadership for the team, providing feedback and ideas on best practices
• An experienced leader on the team, responsible for creating and sharing innovative use cases and go-to-market strategies, continuously adapting to and capitalizing on changes in the tech industry.
• Capable of mentoring and leading other ATS professionals, fostering a culture of collaboration, innovation, and continuous improvement.
• Strong ability to work across different departments (e.g., sales, product development, marketing) to align efforts and drive strategic initiatives.
• Quickly adapts to changes in the technology landscape, using them as opportunities to create new business value for customers.
• Possesses deep understanding of the industries in which their customers operate, including key trends, challenges, and regulatory environments.
• Takes ownership of outcomes, holding themselves and others accountable for delivering on commitments and achieving strategic goals.
• Proven track record of driving significant revenue through strategic upselling, cross-selling, and new business development.
• Expertise in aligning technology solutions with the customer's broader business strategy, ensuring that technology investments drive tangible business outcomes.

Account Based Marketing Lead

Strategic Alliance Partner Manager

Lead Sales Specialist, Citrix Flex

Lead Account Manager – North America Markets

Account Manager – North American Markets

Strategic Alliance GTM Manager – Americas

Account Manager – FS

Lead Sales Specialist

Principal Sales Specialist

Enterprise Global Account Manager

Deal Construct Analyst

Principal Sales Specialist, Citrix Flex

Lead Sales Specialist

Senior HRIS Analyst

Lead Account Technology Strategist