Cloud Software Group

Chief Technology Officer

• Provides pre-sales technical support of the sales process across Citrix Products and Solutions
• Responsible for assessing the potential application of Citrix products to meet customers’ business needs
• Conduct product demonstrations and technical presentations remotely or at customer locations
• Capable of coordinating and aligning cross-functional resources to ensure customer needs are met
• Build complex proof of concept solutions for customer evaluations
• Create formal networks with key decision-makers in assigned accounts

Senior Account Technology Strategist

Analyst

• Manage overall administration and compliance for all Americas Benefit Programs
• Drive annual renewals in the Americas to ensure cost effective renewals
• Serve as the primary liaison with benefit consultants, brokers, and plan providers
• Research, analyze and recommend new benefit programs
• Ensure compliance with governmental regulations related to benefit programs and labor law
• Develop and deliver clear, engaging benefits communications
• Oversee administration and compliance for short-term and long-term disability programs
• Partner with HRIT to ensure leave types and time-off programs are accurately configured
• Lead the strategic vision, analysis, communication, and administration of employee benefit programs
• Conduct budgeting and financial analysis of benefits programs

Americas Principal Benefits Analyst

• Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers.
• Fully integrate with customers, maintaining essential relationships across all levels through regular and consistent communication.
• Provide technical thought leadership and articulate industry trends and insights, serving as a trusted technology advisor both internally and externally.
• Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle.
• Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with Customer Success and internal stakeholders.

Lead Account Technology Strategist – Healthcare

Sales

• Own and execute the U.S. Federal sales strategy focused on expanding revenue within existing customers and broadening Citrix adoption across new Federal agencies.
• Drive net new growth through increased platform penetration, enterprise-wide agreements, and cross-agency expansion.
• Lead, develop, and scale a team of Federal Account Executives, setting clear expectations for performance, accountability, and professional growth.
• Establish disciplined, multi-year account strategies aligned to Federal mission priorities, modernization initiatives, and funding cycles.
• Build and sustain executive-level relationships with senior Federal IT, cybersecurity, acquisition, and mission leaders.
• Serve as a senior executive representative for Citrix within the Federal market, engaging customers, partners, and industry stakeholders.
• Partner closely with Account Technology Strategists , Product, Marketing, and Partner organizations to ensure customer adoption and value realization.
• Drive rigorous pipeline management, forecasting accuracy, and inspection of deal strategy across complex, high-value opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to accelerate customer outcomes.
• Provide market insights and customer feedback to influence Citrix’s Federal go-to-market strategy and product investment priorities.
• Lead complex negotiations and oversee execution of large, multi-year Federal agreements.

Director – US Federal Sales

Marketing Operations

• Interact with and analyze data from various sources and platforms relevant to Marketing (e.g., campaign automation, CRM, data warehouse, CDP, LMS/CMS, 3rd party data, social listening)
• Translate data into actionable insights and recommendations that help to drive business outcomes
• Collaborate with various teams and stakeholders to define and refine measurement and evaluation strategies for Marketing activities
• Analyze website content engagement metrics and campaign ROI to identify top-performing assets and optimize messaging strategies for increased conversion and engagement
• Evaluate learning path architecture and training/enablement content engagement to ensure they are driving targeted business outcomes and learner success
• Analyze social listening data to understand audience sentiment, identify trends, and inform marketing strategies and content creation
• Implement and maintain event tracking using analytics tools, ensuring data accuracy and completeness
• Develop and maintain reports and dashboards
• Help ensure the health of multiple databases during platform implementations, migrations, etc. by developing and implementing data quality checks and monitoring processes

Marketing Operations Analyst

Account Manager

• Drive large, complex software deals within the FSI vertical
• Own the full enterprise sales cycle for major FSI accounts
• Build and execute strategic account plans targeting large financial institutions
• Maintain rigorous forecasting discipline and account strategy documentation
• Represent the company at executive briefings and industry events

Enterprise Account Manager – Financial Services, Insurance

• Provide resources and training to empower partners to sell Citrix-based solutions
• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos
• Manage provisioning and configuration of NFR licensing and demo environments
• Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies
• Facilitate product demos, presentations, Proofs of Concept (PoCs)
• Architect solutions tailored to partner and customer needs
• Build complex solutions for customer evaluations