Cloud Software Group

Full-stack Engineer

• Lead the end-to-end architecture of RAG-based enterprise search solutions, integrating AEM or Liferay with tools like Glean, Vertex AI, or Elasticsearch
• Design and deploy content delivery strategies within AEM/Liferay that support seamless document ingestion, indexing, and metadata enrichment for AI consumption
• Design and deploy vector retrieval pipelines that integrate embeddings and LLMs with enterprise data connectors and CMS fragments
• Fine-tune LLMs and retrieval strategies to improve search accuracy, contextual understanding, and response quality across web and mobile interfaces
• Integrate semantic and generative search capabilities into enterprise portals, intranets, and customer-facing websites
• Partner with Product, Data, and Knowledge Management teams to design search relevance metrics and high-fidelity user experience (UX) flows
• Implement secure access controls, PII masking, and compliance mechanisms to ensure AI-powered search honors CMS-level permissions
• Stay current with emerging GenAI, vector database technologies, and CMS headless capabilities to continuously evolve platform architectures
• Lead and mentor engineering teams in Full Stack development, LLM integration, and hybrid search architectures.

Principal IT Software Engineer

Software Engineer

• lead the development of technical solutions for Spotfire products
• manage the Forward Engineering team
• collaborate with cross-functional teams in product management and engineering
• participate in client conversations and field engineering programs

Lead Forward Engineering Manager

Account Manager

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies.
• Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas.
• Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships.
• Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles.
• Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels.
• Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes.
• Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization.
• Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes.
• Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

Lead Account Manager – US Federal Civilian

• Develop leading-edge software for Citrix-Managed Cloud Services product line.
• Design and maintain low-level streaming drivers, including custom networking and storage stacks.
• Expertly manage the Windows boot process with custom miniport drivers.
• Engineer sophisticated 'write cache' solutions using VHDX differencing disks.
• Lead the development of system utilities for configuring local boot media.

Principal Software Engineer

Solutions Engineer

• Design and implement Citrix solutions tailored to client requirements.
• Engage with stakeholders to assess business needs and recommend suitable Citrix architectures.
• Provide technical leadership within the organization.
• Collaborate with account teams to provide technical expertise during client engagements.
• Develop strategies to improve and optimize existing Citrix deployments.
• Ensure client solutions comply with external regulatory and security standards.
• Identify potential risks in implementations and design mitigation strategies to address these challenges.
• Work closely with the security and infrastructure teams to ensure that Citrix solutions are both secure and efficiently integrated within the larger IT environment.
• Scale lessons learned and leading practices through collaboration with enablement counterparts.

Citrix Solutions Architect

Chief Technology Officer

• Provides pre-sales technical support of the sales process across Citrix Products and Solutions
• Responsible for assessing the potential application of Citrix products to meet customers’ business needs
• Conduct product demonstrations and technical presentations remotely or at customer locations
• Capable of coordinating and aligning cross-functional resources to ensure customer needs are met
• Build complex proof of concept solutions for customer evaluations
• Create formal networks with key decision-makers in assigned accounts

Senior Account Technology Strategist

Analyst

• Manage overall administration and compliance for all Americas Benefit Programs
• Drive annual renewals in the Americas to ensure cost effective renewals
• Serve as the primary liaison with benefit consultants, brokers, and plan providers
• Research, analyze and recommend new benefit programs
• Ensure compliance with governmental regulations related to benefit programs and labor law
• Develop and deliver clear, engaging benefits communications
• Oversee administration and compliance for short-term and long-term disability programs
• Partner with HRIT to ensure leave types and time-off programs are accurately configured
• Lead the strategic vision, analysis, communication, and administration of employee benefit programs
• Conduct budgeting and financial analysis of benefits programs

Americas Principal Benefits Analyst

• Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers.
• Fully integrate with customers, maintaining essential relationships across all levels through regular and consistent communication.
• Provide technical thought leadership and articulate industry trends and insights, serving as a trusted technology advisor both internally and externally.
• Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle.
• Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with Customer Success and internal stakeholders.

Lead Account Technology Strategist – Healthcare

Sales

• Own and execute the U.S. Federal sales strategy focused on expanding revenue within existing customers and broadening Citrix adoption across new Federal agencies.
• Drive net new growth through increased platform penetration, enterprise-wide agreements, and cross-agency expansion.
• Lead, develop, and scale a team of Federal Account Executives, setting clear expectations for performance, accountability, and professional growth.
• Establish disciplined, multi-year account strategies aligned to Federal mission priorities, modernization initiatives, and funding cycles.
• Build and sustain executive-level relationships with senior Federal IT, cybersecurity, acquisition, and mission leaders.
• Serve as a senior executive representative for Citrix within the Federal market, engaging customers, partners, and industry stakeholders.
• Partner closely with Account Technology Strategists , Product, Marketing, and Partner organizations to ensure customer adoption and value realization.
• Drive rigorous pipeline management, forecasting accuracy, and inspection of deal strategy across complex, high-value opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to accelerate customer outcomes.
• Provide market insights and customer feedback to influence Citrix’s Federal go-to-market strategy and product investment priorities.
• Lead complex negotiations and oversee execution of large, multi-year Federal agreements.

Director – US Federal Sales

Marketing Operations

• Interact with and analyze data from various sources and platforms relevant to Marketing (e.g., campaign automation, CRM, data warehouse, CDP, LMS/CMS, 3rd party data, social listening)
• Translate data into actionable insights and recommendations that help to drive business outcomes
• Collaborate with various teams and stakeholders to define and refine measurement and evaluation strategies for Marketing activities
• Analyze website content engagement metrics and campaign ROI to identify top-performing assets and optimize messaging strategies for increased conversion and engagement
• Evaluate learning path architecture and training/enablement content engagement to ensure they are driving targeted business outcomes and learner success
• Analyze social listening data to understand audience sentiment, identify trends, and inform marketing strategies and content creation
• Implement and maintain event tracking using analytics tools, ensuring data accuracy and completeness
• Develop and maintain reports and dashboards
• Help ensure the health of multiple databases during platform implementations, migrations, etc. by developing and implementing data quality checks and monitoring processes

Marketing Operations Analyst

• Drive large, complex software deals within the FSI vertical
• Own the full enterprise sales cycle for major FSI accounts
• Build and execute strategic account plans targeting large financial institutions
• Maintain rigorous forecasting discipline and account strategy documentation
• Represent the company at executive briefings and industry events

Enterprise Account Manager – Financial Services, Insurance

• Provide resources and training to empower partners to sell Citrix-based solutions
• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos
• Manage provisioning and configuration of NFR licensing and demo environments
• Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies
• Facilitate product demos, presentations, Proofs of Concept (PoCs)
• Architect solutions tailored to partner and customer needs
• Build complex solutions for customer evaluations

Lead Partner Account Technology Strategist

• Develop and implement a regional EMEA benefits strategy aligned with global Total Rewards principles
• Lead the design, harmonization, and modernization of benefits programs across multiple countries
• Drive regional initiatives related to wellbeing, healthcare, retirement, life insurance, and flexible benefits
• Lead benefits due diligence for EMEA M&A transactions
• Assess benefit plans, costs, liabilities, and risks
• Develop integration strategies and Day 1/Day 2 benefits transition plans
• Oversee day-to-day management of EMEA benefits programs
• Ensure full compliance with local labor laws and tax regulations
• Manage relationships with brokers, insurers, and benefits administrators
• Own the EMEA benefits budget and monitor costs against forecasts.

Principal Benefits Analyst

Product Marketing

• Crafts compelling business decision maker value propositions and messaging.
• Adept at translating product capabilities to business outcomes.
• Anticipates and leads the content needs of sales.
• Initiates and drives the inception and strategy of inbound and outbound programs.
• Cross-functional alignment of platform level program and initiatives.
• Supports the financial services strategy on executive events.
• Defines success metrics for platform awareness, adoption, and engagement.

Principal Product Marketing Manager, BFSI

Marketing

• Use vertical and account insights to develop ABM strategies aligned to GTM objectives, leveraging deep data insights to identify adoption barriers and opportunities.
• Build Healthcare engagement plans grounded in historical data, segmentation, customer behavior patterns, competitive activity, and regulatory context.
• Partner with Marketing teams to enhance messaging and engagement strategies using data-backed insights.
• Support audience acquisition and follow-up for Healthcare marketing events, using data analysis for targeting, segmentation and follow-up.
• Monitor performance against KPIs using analytics, dashboards, and reporting.
• Conduct ongoing market, vertical, and competitor analysis.