Cleveland Clinic

Medical writer

• Provide education to providers and clinicians for accurate clinical documentation
• Review for correct DRG, APC, and HCC assignment
• Adhere to industry standards for documentation and coding compliance
• Maintain a record of review and query activity in CDI software
• Conduct reviews of medical records in outpatient settings
• Educate providers on optimal documentation and coding

Clinical Documentation Specialist

Communications

• Answer all incoming phone calls on a multi-function phone system.
• Respond to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats, and other crisis calls.
• Process calls according to given situation.
• Determine priority and protocol and dispatch security personnel accordingly.
• Operate Nortel console.
• Receive and screen all incoming and outgoing calls to determine proper routing and provide system usage information and assistance.
• Place and record all outgoing local, long distance and international calls for physicians and other clinic personnel.
• Provide outside callers with medical assistance by directing them to appropriate service.

Telecommunications Operator

Supply Chain

• Conduct in-depth statistical analysis and evaluation of current and proposed operational unit services and performance
• Identify programs/service strengths, weaknesses, and financial impact
• Serve as technical resource in the analysis and evaluation of the operational and financial functions of administrative and operational units
• Assist with the development of operational plans, procedures, and systems
• Participate in, or lead, workstream to drive supply standardization or implementation
• Identify, present, or collaborate on any value analysis or waste reduction opportunities

Operations Analyst – Supply Chain Operations

Recruitment

• Direct and supervise the enterprise-wide Talent Acquisition team.
• Build, lead and manage the growing recruitment team, including accountability of achieving performance requirements.
• Develop and oversee Talent Acquisition strategy and programs that align with organizational goals and the core mission and values of the organization.
• Advise Talent Acquisition Managers and hiring leaders on innovative strategies, effective and efficient processes and market/hiring trends.
• Proactively conduct ongoing market research and analysis to have a clear understanding of industry trends in the global healthcare environment and workplace.

Senior Director, Talent Acquisition

Counselor

• Provide assessment, coordination, case management and monitoring of mandatory participants
• Provide consultation to hospital leadership on job performance problems
• Provide short-term counseling and supportive services to voluntary participants
• Assist with program promotion by establishing relationships with key hospital personnel

Health Coordinator, EAP Counselor

Therapist

• Provide assessment, treatment, care and evaluation to patients with respiratory insufficiencies.
• Direct respiratory caregivers for delivery of care.
• Implement and monitor patient care plans.
• Assess patients for the appropriate type and frequency of treatment and develop, implement and monitor patient care plans.
• Monitor, record and communicate patients’ conditions.
• Perform advanced respiratory care modalities, evaluate respiratory practice, administer medications and treatments, and perform blood gas puncture and analysis.
• Educate patients and families about the illness and provide information about community support groups and other programs.

Registered Respiratory Therapist – Enterprise Flexible Staffing Pool

• Evaluate and conduct medically prescribed physical therapy treatment programs
• Perform initial and ongoing assessments
• Establish, revise and evaluate plans of care
• Perform physical therapy interventions utilizing standard physical therapy techniques and skills appropriate for the patient’s age and condition
• Supervise the activities of physical therapy assistants, students and other support caregivers
• Maintain complete and up-to-date documentation and files at all times regarding patient condition and the effectiveness and timeliness of care and interventions
• Participate in ongoing interdisciplinary assessments of assigned patients

Physical Therapist, Home Care

Pharmacist

• Provides safe, efficient, patient-centered, evidence-based medication services
• Verifies medication orders and/or dispenses medications accurately according to state and federal regulations
• Documents services in a complete, accurate and timely manner
• Actively contributes to medication safety initiatives
• Utilizes available technology proficiently in their area of practice
• Ensures all pharmacy operations are in compliance with national accreditation standards
• Maintains professional interactions with patients
• Educates and trains students, residents, and other caregivers

Clinical Pharmacist – Regional Oncology Float

Operations

• Provide nursing care to patients undergoing diagnostic or therapeutic services to hospitalized patients in various healthcare settings
• Assess patients, complete nursing assessments, document findings in patient records and notify physicians of abnormal findings
• Perform telephone triage and call rotations
• Perform nursing procedures and administer treatments and medications
• Establish care plans in collaboration with patients, families and the health care team
• Coordinate ongoing care, identify discharge needs and facilitate discharge planning
• Evaluate, initiate and maintain standards of care
• Educate patients and families
• Cover other nursing roles in the department

RN HOPS – Cardiac Cath Lab

Procurement

• Facilitate organ recovery and transplant
• Take organ offers and review donors
• Contact facilities and examine labs
• Identify high-risk behaviors in potential donors
• Ensure proper admission coordination
• Comply with OPTN/UNOS requirements for post-transplant documentation

Donor Procurement Coordinator – Abdominal Transplant

• Provide evidence-based care to help patients improve strength, range of motion, endurance, coordination, and overall functional mobility.
• Deliver therapeutic exercise and manual therapy using treatment modalities such as electrical stimulation and blood flow restriction.
• Support daily clinical operations by maintaining a clean and organized workspace.
• Perform initial and on-going assessments of patient's condition.
• Establish, revise and evaluate a plan of care involving the patient/family according to their capabilities and desires.
• Perform therapy interventions utilizing standard physical therapy techniques and skills as appropriate for the age and condition of the patient.
• Supervise activities of physical therapy assistants, students and other support personnel.

Physical Therapist – Sports

• Evaluate and conduct prescribed physical therapy treatment programs.
• Perform initial and ongoing assessments of patients’ conditions.
• Establish, revise and evaluate plans of care while involving the patient and/or their family.
• Perform therapy interventions.
• Supervise activities of Physical Therapy Assistants, students and other caregivers.

Outpatient Physical Therapist – Orthopaedic

Financial Planning and Analysis

• Help patients navigate financial responsibilities related to healthcare services
• Prepare estimated costs of services and request deposits
• Discuss eligibility for government assistance and Cleveland Clinic Financial Assistance Programs
• Address outstanding accounts, payment arrangements, statement questions, appointment interruptions, self-pay and out-of-pocket quotes, and general billing resolution
• Track and document each patient issue and obtain resolution within 24 hours
• Assist walk-in customers from clinical areas and the cashier office
• Resolve issues and concerns within 24 hours
• Collect patient account balances by entering and accepting payment installment agreements

Patient Financial Advocate

• Evaluate and conduct medically prescribed physical therapy treatment programs.
• Perform initial and ongoing assessments of patients’ conditions.
• Establish, revise and evaluate plans of care while involving the patient and/or their family.
• Perform therapy interventions.
• Supervise activities of Physical Therapy Assistants, students and other caregivers.

Physical Therapist – Outpatient Orthopaedics

• Join Cleveland Clinic and experience world-class healthcare at its best.
• Provide stellar patient care, receive endless support and appreciation, and build a meaningful career.
• Support the inpatient pharmacy team at Lutheran Hospital.
• Participate in daily ICU rounds as the clinical pharmacy expert.
• Provide comprehensive medication management for critically ill patients.
• Guide complex pharmacotherapy decisions and collaborate closely with physicians, nursing, and interdisciplinary teams.
• Oversee and coordinate clinical pharmacy services, partner on strategic initiatives, and implement service improvements.
• Ensure compliance with practice agreements and protocols.
• Contribute to committees and governance efforts.