City of Ottawa / Ville d’Ottawa

Software Engineer

• The Fleet Maintenance and Technical Services division is responsible for the following services: routine, unscheduled and emergency repairs; seasonal rebuilds; vehicle commissioning and decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialized tool maintenance and management; maintenance of small equipment and specialty equipment such as fire apparatus, ambulances, ice resurfacers, turf equipment, etc.; repair performance analysis; and technical services including specification, acquisition, leasing and disposal of municipal fleet vehicles.
• The incumbent is responsible for implementing the acquisition plan related to the lifecycle of vehicles and equipment required by the City’s departments in support of their daily operations, including emergency services, public works, utilities, recreation and other municipal services.
• The incumbent is also responsible for developing systems commissioning plans, providing support for asset tracking of vehicles or equipment and delivering technical expertise or services related to the City’s fleet.
• In addition, the incumbent coordinates post-acquisition support services with equipment maintenance suppliers and parts support providers, and liaises with departmental training leads to ensure new equipment is integrated into service smoothly and without delay. The incumbent conducts technical and lifecycle investigations as required.

Project Agent – Municipal Fleet Engineering

Security Engineer

• You are responsible for managing the Corporate Security Branch, providing operational leadership, governance, and accountability for the integrated delivery of corporate-wide physical security services across approximately 600 City facilities and the employees who work in them.
• Reporting to the Director, Public Safety Service, you provide operational, risk, and subject-matter input into the Director’s strategic planning process and are accountable for implementing the approved strategic plan through Branch-level operational planning, prioritization, and performance management.
• You exercise delegated authority for people management, financial stewardship, operational decision-making, and risk management, including responsibility for operational incident escalation and briefing, cross-program integration, partner management below the executive level, and internal governance, audits, and compliance.
• You operate in an environment of high consequence-of-error, where decisions may expose the Corporation to significant legal, financial, operational, and reputational risk, requiring sound judgment, discretion, and timely escalation.

Manager, Corporate Security

• Fleet Maintenance and Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of municipal fleet vehicles to meet the City's operational requirements.
• You are responsible for executing the acquisition plan for vehicles and equipment required by city departments for their daily operations, providing emergency, utility, public works, recreation and corporate services.
• Develop commissioning plans and provide vehicle/equipment monitoring support.
• Provide technical services/expertise for the city fleet.
• Coordinate post-acquisition support services with branch training, parts support and equipment maintenance providers to ensure that new equipment enters service smoothly and without delay.
• Perform technical and life-cycle investigations, as required.

Project Officer, Municipal Fleet Engineering

Customer Support

• responsible for delivering a broad range of program areas and services related to Marketing/Branding, Sponsorship/Advertising, Customer Service, Information, Fare Sales and Operations, Community Relations, and Internal Communications for OC Transpo
• provide transit (conventional and para) customer services, including: responding to customer enquiries, complaints and/or feedback and providing information through various channels, including but not limited to: telephone, in person, on-line (web, social media) and in writing
• processing financial transactions for fare instruments and other products/services
• receiving and processing transportation requests and registration for Para Transpo service

Customer Service Representative

Communications

• You are responsible for shaping how the City of Ottawa communicates and engages with Council, the media, and Ottawa residents.
• Deliver critical information on priorities, programs, services and issues that are paramount to citizen participation and quality of life.
• Accountable for the Service’s strategic plan, providing vision and leadership to the Service.
• Plan, organize, direct, control, evaluate and improve the development and delivery of its priorities, services, programs and operations.

Chief Communications Officer

Financial Planning and Analysis

• Sous la direction du gestionnaire de programme, le coordinateur de programme est chargé de diriger le dossier de fin du contrat hypothécaire du logement communautaire, en étant responsable de la coordination de l’analyse, de la planification et de l’engagement des intervenants en ce qui concerne la maturité de l’hypothèque du fournisseur.
• Cela comprend l’établissement, l’élaboration et la gestion de partenariats existants et nouveaux avec divers intervenants externes; l’élaboration et le suivi de contrats et d’ententes de service complexes; les vérifications de conformité, l’analyse des exigences en matière de production de rapports et la soumission des produits à livrer aux paliers supérieurs du gouvernement;
• la négociation des budgets et des coûts associés aux contrats de service; et le leadership en matière de planification et de prise de décision pour soutenir la viabilité du logement communautaire lorsque les dispensateurs atteignent l’échéance de leur hypothèque.

Coordonnateur de programme – Partenariats et Financement

• Responsible for carrying out specific assignments involving the provision of engineering support including research, data analysis and database management
• Preparing reports
• Support all phases of project and product delivery for the development, design, implementation and evaluation of Advanced Traveller Information Systems (ATIS), Advanced Traffic Management Systems (ATMS), CAV projects and other important Traffic Management projects
• Work with the team to support Area X.O Test Track and Smart Intersection deployments
• Assist in all aspects of pilot projects for new technologies, including scoping, resourcing, planning, documentation, data collection and analysis efforts
• Support development, management and enhancement of the City's traveller information systems and spatial data
• Document findings from interviews and research in support of development of the Transportation System Management Action Plan

COOP Student, Engineering Assistant

Full-stack Engineer

• La Planification du transport en commun est responsable de la planification du service et des opérations pour les services d’autobus, de train et de Para Transpo.
• En tant qu’ingénieur principal, le titulaire est le principal responsable des questions techniques, de la conception détaillée, de la mise en œuvre et de la surveillance sur le terrain des mesures et des stratégies visant à améliorer le flux et la fiabilité des services de transport en commun sur le réseau routier.
• Élaborer, mettre en œuvre et évaluer les mesures de priorité du transport en commun, conformément aux exigences énoncées dans le Code de la route et l’Ontario Traffic Manual.

Ingénieur principal – Priorité du transport en commun

• Transit Service Planning is responsible for service and operations planning for bus, rail, and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment)
• capital and operating budgeting for the department
• transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards
• delivery of the City’s transit priority program
• continuous improvement for departmental operations
• primary responsibility for all technical issues, detailed design, implementation and field monitoring of measures and strategies to improve the flow and reliability of transit service on the road network
• evaluating, developing and implementing transit priority measures, in keeping with requirements as set out in the Highway Traffic Act and Ontario Traffic Manual, and in a manner consistent with the goals of the Official Plan, Transportation Master Plan, and Transit Services business plans
• Operational transit priority measures include reserved bus lanes along roadways and at intersections (queue jumps), traffic control signal priority and special traffic management techniques.
• The development and implementation of transit priority requires policy development, research, transportation modeling techniques, coordination with other programs, specialized equipment/procedure development, implementation and evaluation.

Senior Engineer, Transit Priority

Account Manager

• Under the direction of the Program Manager, the Program Coordinator is responsible for leading the community housing end of mortgage (EOM) file, with accountability for coordinating analysis, planning, and stakeholder engagement related to provider mortgage maturity.
• This includes the initiation, development and management of existing and new partnerships with diverse external stakeholders; the development and monitoring of complex contracts and service agreements; compliance reviews, analysis and submission of reporting requirements and deliverables to senior levels of government; negotiating budgets and costs associated with service contracts;
• Providing leadership in planning and decision making to support community housing sustainability as providers reach mortgage maturity.
• The role includes playing a leadership role in facilitating consultations with agency stakeholders and clients; resolving conflicts and problem solving with community agencies to develop solutions to improve service delivery and respond to emerging community needs or issues; supporting senior staff in the decision making process by conducting research, compiling and analyzing research findings, briefing senior staff, and writing Council reports and Branch Briefing Notes for budget preparation and issues management;
• Responding to requests and complaints directed to senior staff from the general public, City Council, internal City staff, community stakeholders and other levels of government.
• In addition to these responsibilities, the Program Coordinator will also support other special projects and strategic initiatives across Housing and Homelessness Services, contributing expertise in project coordination, analysis, stakeholder engagement and implementation planning to advance divisional priorities.

Program Coordinator, Partnerships and Funding

Analyst

• Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.
• You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements.
• You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers.
• You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.

Employee Transaction Analyst

• Employee Services Management provides compensation-related services to all employees of the City of Ottawa and the Ottawa Police Service, including administration of all employee movement transactions — such as position changes, salary adjustments, benefits and pension plan transactions — in accordance with collective agreements, City policies and legislative requirements, and in support of the Payroll, Pensions and Benefits Administration Service Centre.
• The incumbent is responsible for reviewing, analyzing, validating and processing transactions that affect employees’ pay, leave entitlements and benefits.
• The incumbent interprets and applies policies, guidelines, processes, collective agreements and labour legislation when reviewing and validating transactions submitted by supervisors and departmental managers.
• The incumbent also ensures accuracy and compliance, provides a high level of customer service when resolving issues with clients (including employees), and acts as a Level 2 escalation resource for transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Administration Service Centre.

Employee Transactions Analyst

Public Relations

• Supervise activities taking place within the facilities.
• Ensure satisfaction related to rentals.
• Ensure activities comply with applicable laws, General Management policies, and service delivery standards.
• Perform administrative tasks related to the planning and execution of events as well as follow-up activities.

Logistics Attendant (Part-time)

Supply Chain

• Providing logistics and equipment support to events at a City facility
• Ensuring a safe, enjoyable, and smooth event experience for the client, stakeholders and all participants
• Overseeing the activities at the facility, opening, closing, setup and take down
• Liaising with other staff, contractors, and external clients to ensure a positive rental experience
• Ensuring activities are in accordance with relevant legislation, corporate/departmental policies, and service delivery standards
• Performing administrative functions related to the planning, execution and follow up of events.

Logistics Coordinator – Part-Time

• Answering calls for service from the public, Transit, 911, resources and emergency services relating to safety, security, and law enforcement issues.
• Facilitate the response of internal/external resources.
• Initiate contact with City emergency services such as Fire, Police, and Paramedics.
• Dispatch and provide support to responding units through situational awareness, coordination, and communication.
• Monitor unit equipment including telephones, emergency phones, alarm systems and radios, and perform digital searches and investigation assistance using CCTV cameras.
• Recommend improvements to Transit Facilities or stations to minimize safety risks.
• Testify at court, as necessary, to give evidence regarding incidents that may occur while on duty.
• Ensure the back-up control centre is operational for emergency transition changeover as required.