City of Hope

Administration

• Lead the build, implementation, and ongoing optimization of the Clinical Trial Management System (CTMS)
• Serve as the primary resource for CTMS updates, enhancements, modifications, and system support
• Oversee system security, user access, and compliance monitoring
• Partner with Information Systems to identify system integrations and assess feasibility
• Validate initial study builds and ensure consistent utilization of all system modules (study setup, calendars, data collection, budgeting)
• Collaborate with Research Finance on the financial components of the CTMS
• Develop CTMS workflows to support recruitment, data management, billing compliance, and study oversight
• Create and maintain policies, procedures, and standard work instructions for CTMS use
• Generate accurate and timely reports on study activity, metrics, and financials
• Collaborate with Revenue Cycle and Finance teams to support financial reporting and reconciliation
• Provide end-user training and troubleshooting as the internal CTMS subject-matter expert

Clinical Trial Management System Administrator

Procurement

• Develop and drive category specific strategies in Medsurg with a focus on "best value".
• Drive strategic sourcing best practices, including RFx activities.
• Establish/maintain supplier partnerships and identify supply risks and opportunities.
• Conduct RFx events, supplier evaluations, contract negotiations, and cost analysis.
• Partner with Purchasing Operations and Materials Management to resolve supply shortages.
• Collaborate with clinical teams to support standardization initiatives and product evaluations.
• Implement and manage service level agreements (SLAs) and supplier KPIs.

Senior Category Manager, Medsurg

Analyst

• Support, monitor, and report on all cash management activities across City of Hope
• Ensure timely and accurate cash processing, reconciliation, and reporting
• Maintain compliance with internal policies and standards
• Core responsibilities include cash positioning, funding, and forecasting across multiple legal entities
• Daily monitoring of bank accounts to support efficient cash movement
• Maintain strong relationships with banks and financial partners
• Provide exceptional service to internal stakeholders
• Collaborate closely with teams such as Corporate Accounting & Operations, Philanthropy, and Planned Giving

Treasury Analyst

Financial Planning and Analysis

• Supervise financial clearance processes
• Ensure compliance with regulations
• Collaborate with healthcare teams to streamline operations
• Manage staff and provide training

Clinical Trial Management System Administrator

Senior Category Manager, Medsurg

Treasury Analyst

Supervisor, Financial Clearance Services