City of Hope

Data Scientist

• Lead and oversee coding, CDI, charge capture, charge movement, and data quality operations across the organization.
• Develop operational plans, annual goals, and performance metrics focused on coding productivity, accuracy, compliance, and documentation integrity.
• Provide subject matter expertise in ICD-10-CM/PCS, CPT/HCPCS, DRGs, APR-DRGs, APCs, and related coding and billing practices.
• Maintain accountability for coding quality, productivity, accounts receivable performance, and regulatory compliance outcomes.
• Lead, train, and develop coding and CDI managers, lead-level staff, and team members while fostering a high-performing, engaged team culture.
• Direct coding quality, CDI, and data integrity initiatives, including internal and external audit strategy, preparation, review, and response.
• Partner with clinical, finance, revenue cycle, compliance, and operational leaders to improve coding accuracy, documentation integrity, and financial performance.
• Oversee internal and external data reporting, analytics, and regulatory submissions while identifying trends and opportunities for performance improvement.
• Ensure systems supporting coding and data quality functions are optimized, including encoder, abstracting, EHR, and reporting tools.
• Support education for clinical and ancillary teams on documentation requirements, medical necessity, and accurate code assignment practices.

Senior Manager, Coding, CDI & Data Quality

Director

• Lead the development and execution of enterprise-wide change management strategies that enable successful organizational transformation.
• Partner with executive leaders to design and implement change approaches that support business objectives, culture, and employee experience.
• Oversee complex, cross-functional change initiatives and provide strategic direction to ensure successful adoption and business outcomes.
• Serve as a trusted advisor to executive leadership on change management, organizational effectiveness, culture, and employee experience strategies.
• Establish and govern system-wide frameworks, methodologies, tools, and standards for change management and change leadership.
• Build enterprise capability through training, coaching, advisory services, and reusable tools that enable leaders to effectively navigate change.
• Guide leaders through high-impact, high-ambiguity organizational challenges by aligning stakeholders and driving consensus.
• Lead and develop a high-performing team responsible for delivering enterprise change initiatives and portfolio support services.
• Partner across business functions to integrate communication, culture, experience, and change strategies into a cohesive organizational approach.
• Drive continuous improvement by evaluating emerging industry trends, best practices, and innovative approaches to organizational transformation.

Director – Change, Culture, and Experience

Financial Planning and Analysis

• Lead the annual and multi-year budgeting process across the Commercial Organization, ensuring alignment between financial plans and strategic priorities.
• Develop sophisticated financial models to forecast revenue from commercialization activities, including licensing, royalties, milestones, equity participation, sponsored research, and strategic partnerships.
• Build short-, medium-, and long-term growth forecasts and scenario models to support executive decision-making and institutional planning.
• Partner with Business Development, Licensing, Intellectual Property, and Hope Catalyst teams to assess commercialization pipeline value and growth opportunities.
• Create frameworks to measure and track commercialization value creation, including revenue generation, equity value, strategic partnerships, and future milestone potential.
• Provide financial analysis and recommendations to guide resource allocation, investment prioritization, staffing decisions, and commercialization initiatives.
• Develop business cases for emerging growth opportunities, including venture creation, diagnostics, data partnerships, GMP-related commercialization, and innovation platform services.
• Support evaluation of partnership, licensing, and business development transactions by modeling financial impact and long-term value creation.
• Design and deliver executive dashboards and performance reporting that provide visibility into budgets, growth targets, pipeline value, and return on investment.
• Drive operational excellence through standardized forecasting, budgeting, reporting, and financial governance processes that support a culture of accountability and data-driven decision-making.

Executive Director, Financial Planning – Commercial Growth

Communications

• Develop and execute the communications and marketing strategy for City of Hope’s commercialization organization, ensuring consistent and compelling messaging across all external audiences.
• Translate complex scientific, clinical, and translational innovations into clear, partner-ready narratives for pharmaceutical, biotechnology, investor, entrepreneurial, and foundation stakeholders.
• Lead the strategy, development, launch, and maintenance of City of Hope’s innovation and commercialization website, highlighting partnership opportunities, licensing assets, accelerator programs, and scientific capabilities.
• Create and oversee high-impact marketing materials including executive presentations, pitch decks, one-pagers, scientific content, digital campaigns, newsletters, and business development collateral.
• Drive communications and marketing initiatives for Hope Catalyst, promoting programs, success stories, innovation opportunities, and engagement with investors, mentors, entrepreneurs, and industry partners.
• Partner with Business Development and Licensing teams to develop partnering packages, investor materials, conference assets, non-confidential summaries, and industry outreach campaigns that support transaction generation.
• Support thought leadership, scientific events, innovation forums, investor showcases, and industry conferences through strategic messaging, speaker preparation, promotional campaigns, and post-event communications.
• Build and strengthen the commercialization organization’s brand by positioning City of Hope as a scientifically exceptional, commercially sophisticated, and highly collaborative innovation partner.
• Develop compelling content strategies that highlight breakthrough discoveries, commercialization successes, licensing opportunities, startup creation, strategic partnerships, and patient-impact stories.
• Collaborate across Communications, Legal, Compliance, Government Affairs, Philanthropy, Business Development, Licensing, Intellectual Property, and scientific leadership teams to ensure alignment, accuracy, and institutional consistency.

VP, Scientific Communications – Marketing

• Collaborate with administrative leaders, clinicians, researchers and engineering teams
• Query and interpret large clinical and operational data sets
• Develop machine learning pipelines, AI/LLM tools and agents, and statistical analyses
• Design and implement AI and ML validation frameworks (experiments, pilots, metrics)
• Partner with engineering teams to move solutions into production platforms and environments
• Produce technical documentation and presentations
• Project management; independently decompose requests into project tasks and manage time
• Independently research business and clinical problems and associated data sets
• Performs other related duties as assigned or requested

Billing Specialist

• Manage an assigned portfolio of aged clinical trial A/R
• Produce and interpret A/R aging outputs
• Identify and maintain accurate sponsor billing contacts
• Investigate unapplied or unidentified sponsor payments
• Compile recurring A/R and cash-application metrics
• Assist with policies and procedures

Clinical Trials Billing and Collections Analyst

Administrative Assistant

• Organize and expedite workflow through the administrator’s office, initiating follow-up action as appropriate.
• Answer phones, screen and route visitors and callers, and resolve routine and some complex inquiries from internal and external contacts using knowledge of department and organizational policies.
• Format, type, edit, and compose complex, technical, and confidential materials, including correspondence, memos, reports, presentations, and materials for the administrator’s signature.
• Take and transcribe complex and confidential dictation.
• Schedule appointments and meetings, coordinate agendas and materials, and arrange meetings, conferences, and travel for department personnel.
• Prepare and distribute meeting minutes; open, read, prioritize, route, and respond to incoming mail and routine correspondence.
• Maintain confidential files, logs, and records; support lab orders while upholding confidentiality and integrity within the lab environment.
• Assist in planning and organizing special projects.

Administrative Assistant – Research Administration

Vice President

• Lead and develop high-performing teams across CRM, business analysis, data governance, data management, and training functions.
• Establish and steward philanthropy-wide data governance frameworks that ensure data accuracy, consistency, reliability, and accessibility.
• Partner closely with Enterprise Technology Group and business stakeholders to align philanthropy technology strategies with enterprise priorities.
• Drive CRM and fundraising platform strategy, optimization, integration, and long-term roadmap development.
• Chair philanthropy data and systems governance processes, including prioritization, standards, release readiness, and operational compliance.
• Oversee philanthropy training, user enablement, onboarding, and change management programs to increase adoption and data fluency.
• Manage budgets, vendor relationships, consulting engagements, and technology investments to ensure measurable business outcomes.
• Translate fundraising and operational objectives into technology, analytics, and business solutions that support growth and performance.
• Establish executive reporting, success metrics, and organizational dashboards to support strategic decision making.
• Influence senior leaders across Philanthropy, Technology, Finance, and Compliance to deliver enterprise-ready fundraising capabilities.

Associate Vice President, Philanthropy Data – Systems

Medical writer

• Facilitate improvements in clinical documentation quality, completeness, and accuracy to support patient care and reimbursement outcomes.
• Analyze clinical records and identify documentation opportunities related to severity of illness, risk of mortality, and coding accuracy.
• Assign working DRGs for inpatient admissions and support appropriate code assignment.
• Collaborate with physicians, Nurse Case Managers, and multidisciplinary care teams to obtain complete and accurate clinical documentation.
• Query providers to clarify incomplete, conflicting, or ambiguous documentation using approved processes.
• Perform clinical record abstracting and data collection to support reimbursement, quality initiatives, and outcome reporting.
• Educate physicians and care teams on documentation standards, coding updates, MS-DRG changes, and coding guidelines.
• Ensure the accuracy and integrity of medical record data prior to billing and claims submission.
• Partner with Patient Accounting and coding teams to resolve reimbursement and documentation-related issues.
• Support quality management and continuous improvement initiatives through data analysis, education, and documentation integrity efforts.

Clinical Documentation Specialist

• Oversee financial management, budget planning, reporting, expense analysis, and resolution of budget variances across RBO.
• Provide leadership over pre- and post-award grant activity, including internal and extramural funds, complex proposal submissions, Project Data and Approval Form (PDAF) review, and collaboration with PIs and central offices.
• Oversee contract management processes, including workflows, new agreements, amendments, and related directional guidance.
• Oversee internal hiring processes, high-level faculty recruitment, job and status changes, and related coordination with area supervisors.
• Provide guidance and direction on departmental business activities, facilities-related needs, space planning, and compliance-related activities.
• Coach, mentor, and provide leadership to managers and junior RBO staff, including workload review, training needs, performance feedback, and annual reviews.
• Build and maintain strong working relationships with central departments and collaborators to support ongoing communication, alignment, and process improvement.
• Lead and support short- and long-range planning, policy or program development, business efficiency analysis, and process or system improvements across research operations.
• Represent RBO on organization-wide committees and support implementation planning for higher-level initiatives.

Senior Research Business Director

Program Manager

• Responsible for programmatic and strategic oversight and coordination of all aspects of the Pharmacy Clinical Programs
• Collaborates closely with the Executive Director and other pharmacy leaders to establish the vision for clinical services
• Planning and executing new clinical programs
• Partnering to standardize and optimize medication utilization
• Leading the regional Formulary/Pharmacy and Therapeutics/other related committees
• Developing and implementing policies, guidelines and best practices related to medication therapy
• Management of the CAP pharmacoeconomic program to ensure cost effectiveness of treatments
• Developing strategies to mitigate drug shortage impact
• Routine communication with providers, nurses, pharmacists, and other clinical leaders