Associate Vice President, Philanthropy Data – Systems

City of Hope

Associate Vice President leading philanthropy data and systems initiatives at City of Hope. Driving CRM strategy, data governance, and training across the organization.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $85 - $142 per hourWebsite

About the role

Key responsibilities & impact

Lead and develop high-performing teams across CRM, business analysis, data governance, data management, and training functions.
Establish and steward philanthropy-wide data governance frameworks that ensure data accuracy, consistency, reliability, and accessibility.
Partner closely with Enterprise Technology Group and business stakeholders to align philanthropy technology strategies with enterprise priorities.
Drive CRM and fundraising platform strategy, optimization, integration, and long-term roadmap development.
Chair philanthropy data and systems governance processes, including prioritization, standards, release readiness, and operational compliance.
Oversee philanthropy training, user enablement, onboarding, and change management programs to increase adoption and data fluency.
Manage budgets, vendor relationships, consulting engagements, and technology investments to ensure measurable business outcomes.
Translate fundraising and operational objectives into technology, analytics, and business solutions that support growth and performance.
Establish executive reporting, success metrics, and organizational dashboards to support strategic decision making.
Influence senior leaders across Philanthropy, Technology, Finance, and Compliance to deliver enterprise-ready fundraising capabilities.

Requirements

What you’ll need

Master’s degree in Operations Management, Information Management, Data Science, or a related field.
10+ years of progressive leadership experience in philanthropy operations, development services, data governance, business analysis, fundraising systems, or related functions.
7+ years of people leadership experience with demonstrated success building and developing high-performing teams.
Deep understanding of fundraising operations, pipeline development, donor engagement, gift management, and donor-centric cultures.
Experience leading large-scale operational builds, systems implementations, and organizational transformation initiatives.
Expertise with Blackbaud CRM, Salesforce, or similar enterprise CRM platforms.
Experience developing and executing data governance, analytics, and business intelligence strategies.
Strong project management, strategic planning, communication, and stakeholder management skills.
Demonstrated success working in complex healthcare, academic medicine, higher education, or similarly matrixed environments.
Ability to influence senior leaders, drive change, and successfully manage cross-functional priorities.
Commitment to collaboration, operational excellence, diversity, equity, inclusion, and continuous improvement.
Preferred experience supporting healthcare philanthropy, academic medical centers, or hospital systems.

Benefits

Comp & perks

Comprehensive Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data GovernanceBusiness AnalysisFundraising SystemsOperational ComplianceAnalyticsChange ManagementPipeline DevelopmentDonor EngagementGift ManagementOrganizational Transformation

Soft Skills

LeadershipCollaborationCommunicationInfluencingStrategic Planning