Director – Change, Culture, and Experience

City of Hope

Director of Change at City of Hope managing enterprise-wide change strategies to enhance organizational culture and employee experience. Leading complex initiatives in partnership with executive leadership and teams.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesLead💰 $73 - $122 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management, organizational culture, and employee experience, with a strong ability to influence executive leadership and drive successful organizational transformation. Proven track record in leading high-performing teams and complex change initiatives within large, matrixed organizations.

Highest-signal resume keywords

Change Management ExpertiseOrganizational Culture DevelopmentExecutive Leadership AdvisoryTeam Leadership and DevelopmentStakeholder Alignment and Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementOrganizational DesignHuman-Centered DesignEmployee Experience StrategyProject Management

Soft Skills

Influencing Without AuthorityOutstanding CommunicationFacilitation SkillsStorytelling Skills

Tools & Technologies

Microsoft OfficeDecision FrameworksExecutive-Level Strategy Materials

Industry Keywords

Organizational DevelopmentBusiness AdministrationIndustrial/Organizational PsychologyConsulting EnvironmentsHealthcare

About the role

Key responsibilities & impact

Lead the development and execution of enterprise-wide change management strategies that enable successful organizational transformation.
Partner with executive leaders to design and implement change approaches that support business objectives, culture, and employee experience.
Oversee complex, cross-functional change initiatives and provide strategic direction to ensure successful adoption and business outcomes.
Serve as a trusted advisor to executive leadership on change management, organizational effectiveness, culture, and employee experience strategies.
Establish and govern system-wide frameworks, methodologies, tools, and standards for change management and change leadership.
Build enterprise capability through training, coaching, advisory services, and reusable tools that enable leaders to effectively navigate change.
Guide leaders through high-impact, high-ambiguity organizational challenges by aligning stakeholders and driving consensus.
Lead and develop a high-performing team responsible for delivering enterprise change initiatives and portfolio support services.
Partner across business functions to integrate communication, culture, experience, and change strategies into a cohesive organizational approach.
Drive continuous improvement by evaluating emerging industry trends, best practices, and innovative approaches to organizational transformation.

Requirements

What you’ll need

Bachelor’s degree required; degree in Organizational Development, Human Resources, Business Administration, Industrial/Organizational Psychology, or a related discipline strongly preferred.
8–10 years of progressive experience in change management, organizational culture, employee experience, or related disciplines.
3+ years advising executive leaders on organizational design, transformation, talent strategy, or enterprise change initiatives.
Deep expertise in change management, organizational culture, employee experience, operating models, organizational design, engagement, and human-centered design.
Demonstrated success leading teams and complex projects within large, matrixed organizations.
Experience partnering directly with executive and senior leadership teams on high-impact strategic initiatives.
Exceptional ability to influence without authority, navigate ambiguity, and align diverse stakeholder groups around shared goals.
Strong executive presence with outstanding communication, facilitation, and storytelling skills.
Advanced proficiency in Microsoft Office and the ability to create executive-level strategy materials, decision frameworks, and presentations.
Experience in top-tier consulting environments, healthcare, research, or similarly complex organizations is highly desirable.

Benefits

Comp & perks

Comprehensive Benefits