Citi

Analyst

• Assist with operational processes and process improvements
• Ensure transactions or processes are executed correctly and are compliant with internal policies and controls
• Facilitate the investigation, documentation and corrective action implementation of transaction services issues
• Aid with the transition, alignment, and stabilization efforts of critical operations functions
• Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed
• Assist as required for control, risk, daily activities, and transaction services projects
• Perform all required tasks within established procedures and controls to minimize losses
• Appropriately assess risk when business decisions are made

Cash & Trade Processing Associate Analyst

QA Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Quality Engineering Automation Development Lead, VP

Software Engineer

• Participate in the establishment and implementation of new or revised application systems and programs
• Utilize knowledge of applications development procedures and concepts
• Identify and define necessary system enhancements
• Consult with users, clients, and other technology groups on issues
• Recommend programming solutions, install, and support customer exposure systems
• Analyze applications to identify vulnerabilities and security issues
• Conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience

Intermediate Apps Developer - Programmer Analyst

Collections

• Performs Collections Specialist 3 duties plus:
• Uses advanced negotiation skills to resolve escalated calls.
• Coaches trains lower level Collectors and new team members.
• Prioritizes workflow to help identify process improvements.
• Interprets procedures instructions by choosing among alternatives to resolve problems.
• Works under limited supervision.
• May support an expansive array of products services.
• Demonstrates technical administrative expertise.

Collections Specialist

Accounting Manager

• Perform a first line control role in the daily NAV production.
• Review exceptions raised and resolve upto those applicable to role responsibility.
• Escalating those not applicable timely to supervisor.
• Development of strong client relationships, resolving client queries timely and accurately.
• Proactively ensure the attainment of SLAs / KPIs (escalating any issues internally / externally as required).
• Championing a culture of collaboration with cross functional teams to ensure successful delivery of client requirements.
• Owning and taking responsibility for issues and resolution to closure.
• Monitor errors, complaints and near misses.
• Ensure documentation exists for any client-specific procedures.
• Act as technical and knowledge resource to the team/business unit.
• Participate in the development, testing and implementation of new systems and products.
• Support projects to optimize operational efficiency and improve quality.
• Set and maintain standards of personal and professional performance / behavior; ensuring accountability and adherence to company policies and procedures.
• Coaching and supporting other team members.
• Perform various processing functions in related to fund administration services including monitor non-stp transaction & perform static data set up.
• Provide timely and accurate delivery of transaction processing for custody settlement and Middle Office accountants in the preparation of net asset valuation reports to fulfill its internal and external obligations.
• Provide prompt and professional advice to regional branches to ensure smooth operations and service delivery.
• Participate in system and client testing to implement global strategy and fulfill business needs.
• Work with Front Office in evaluating clients’ needs and proposing solutions to implement new business deals.
• Work with Customer Service Officer to investigate customer queries and issues ensuring customer satisfaction.
• Initiate and streamline process relating to controls, productivity and regional service enhancements.
• Identify and resolve business/technical issues together with ASPAC branches and system support group.
• Monitor, track and evaluate transaction volume to provide monthly STP analysis and MIS reporting.

Fund Accounting Analyst 1 – Officer

• Utilize knowledge of applications development procedures and concepts to identify and define necessary system enhancements
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions
• Apply fundamental knowledge of programming languages for design specifications
• Analyze applications to identify vulnerabilities and security issues
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience.

Intermediate Apps Developer

AI Engineer

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements.
• Identify and analyze issues, make recommendations, and implement solutions.
• Utilize knowledge of business processes, system processes, and industry standards to solve complex issues.
• Analyze information and make evaluative judgments to recommend solutions and improvements.
• Conduct testing and debugging, utilize script tools, and write basic code for design specifications.
• Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

GenAI Developer

• Assist with operational processes and process improvements
• Ensure transactions or processes are executed correctly and are compliant with internal policies and controls
• Facilitate the investigation, documentation and corrective action implementation of transaction services issues
• Aid with the transition, alignment, and stabilization efforts of critical operations functions
• Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed
• Assist as required for control, risk, daily activities, and transaction services projects
• Perform all required tasks within established procedures and controls to minimize losses
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Cash and Trade Processing Associate Analyst

Backend Engineer

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts

Python, PySpark Developer – Assistant Vice President

Python and Pyspark Developer – Assistant Vice President

• Responsibilities in this position cover all functions associated with the provision of a Transfer Agency (TA) service.
• Able to manage and motivate a team of diverse individuals and cope with peak periods of high volumes.
• Oversee daily operations include receiving and entering unit registry transaction, receiving and uploading unit prices, preparing payments files and cash instructions, and the production, review and sending of investor statements.
• Ensure periodic tasks include distribution processing, management fee rebate calculations, monthly/quarterly investor reporting and annual tax statement production and distribution are completed in an accurate and timely manner.
• Lead process improvement and re-engineering projects to ensure that the current workflow is efficient and effective.
• Supervise implementation of new funds and system functionality (including system UAT).
• Participate in the set up of new functions and procedures including those relating to the roll out of web access and the handling of investor and advisor queries.
• Administer strong and timely internal controls to mitigate potential risks in operations.
• Respond Lead for queries raised by Internal/External Auditors.
• Implement applicable Group Compliance policies for the TA role.
• Ensure 100% effective MCA results.
• Ensure timely escalation and resolution management.