Citi

Vice President

• Lead and manage the data & measurement roadmap for the Citi Commerce Network.
• Develop and operationalize closed-loop measurement approaches leveraging Citi data and partner signals.
• Identify KPIs from online media data sources and combine them into a single measurement view.
• Drive standardization of post-campaign reporting, and test-and-learn frameworks.
• Develop attribution models and frameworks to establish measurement for Citi Commerce campaigns.
• Provide strategic leadership to grow the Citi Commerce business through new analytical capabilities and advertisers.
• Build and integrate Gen AI capabilities to accelerate measurement and insights generation.
• Partner with Finance and Product teams to track actuals versus forecast for business growth and revenue on a granular basis.
• Develop and deliver insightful reports, dashboards, and presentations to key stakeholders.
• Collaborate with Product Development, Sales, Ad Ops, Audience Analytics, Marketing, and Technology teams.

Senior Lead, Specialized Analytics – Measurement and Insights

Analyst

• Enhance and improve the Risk policies using statistical techniques to optimize business growth and profits by minimizing the losses
• Support tactical and strategic Risk Analytics projects for U.S. Consumer Cards
• Independently manage development and implementation of effective risk management strategies that balances the risk and reward of the portfolio
• Apply innovative analytical techniques to customer and transaction data to build risk mitigation strategies and processes
• Apply subject matter expertise to the prioritization and planning of projects in conjunction with risk management policies and strategies.
• Must be able to effectively provide updates and communicate key initiatives to senior risk management.
• Analyze tests and performance using SAS and decision tree (CHAID/ CART)
• Evaluate effectiveness of current policies and strategies

Credit Portfolio Analytics, Intermediate Analyst

Financial Crime

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process

KYC Operations Analyst 2

Full-stack Engineer

• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
• Identify and define necessary system enhancements
• Analyze existing system logic, identify problems, and recommend and implement solutions.
• Provide expertise in area and an advanced level of understanding of the principles of apps support.
• Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documenting requirements.
• Partner with multiple technology areas and management teams.
• Work closely with Product Owners, Business Analysts and Systems Analysts to document Systems impacts and support requirements.
• Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options.
• Act as advisor or coach to new or lower level analysts; allocate work.
• Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impact the business by influencing strategic functional decisions.

Applications Support Tech Lead Analyst – Vice President

• The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals;
• Identify and define necessary system enhancements;
• Analyze existing system logic, identify problems; and recommend and implement solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements.
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills.
• Performs other duties and functions as assigned.

Applications Support Lead Analyst

• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
• Identify and define necessary system enhancements
• Analyze existing system logic, identify problems, and recommend and implement solutions
• Provide expertise in area and an advanced level of understanding of the principles of apps support
• Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; document requirements
• Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Consider the implications of the application of technology to the current environment
• Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options
• Act as advisor or coach to new or lower level analysts; allocate work
• Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
• Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services
• Persuade and influence others through strong and comprehensive communication and diplomacy skills

Application Support Technology Lead Analyst – Vice President

Backend Engineer

• Design, develop, and maintain high-performance, scalable database solutions using SQL Server
• Write, optimize, and maintain complex stored procedures, triggers, and user-defined functions to support business applications
• Monitor and optimize database performance
• Design and implement logical and physical data models
• Ensure data integrity and consistency
• Develop and maintain ETL processes

Database Developer

Data Analyst

• Design, develop, and maintain MIS reports and dashboards using SAS and/or Python to track key performance indicators and provide insights into business trends.
• Perform in-depth data analysis and create compelling visualizations to communicate findings to stakeholders.
• Apply deep knowledge of the mortgage industry, including MIS and regulatory requirements, to ensure the accuracy and relevance of our reporting and analysis.
• Support the delivery of regulatory reports and ensure compliance with all relevant regulations.
• Proactively identify trends, patterns, and anomalies in data to provide actionable insights and recommendations to the Risk or Marketing teams.
• Work as a high-performing individual contributor, taking ownership of projects and delivering high-quality work with minimal supervision.

Data Analyst, Reporting Analysis

Software Engineer

• Design, develop, and maintain complex, interactive, and visually appealing dashboards in Tableau to meet business requirements
• Manage the Tableau Server environment, including user management, security, performance tuning, and troubleshooting
• Provide training and support to Tableau users
• Create and manage data sources in Tableau, ensuring data accuracy and consistency
• Establish and promote best practices for Tableau development, data visualization, and server governance
• Monitor and optimize the performance of Tableau dashboards and server environment

Tableau Developer

• Perform Root Cause Analysis explaining model performance to second line of defense and Policy teams for Business risk decisioning
• Analyze & bring out Insights for Credit Risk Non-Regulatory Scoring/ Non-Scoring Segmentation models adding business value
• Present model performance to senior stakeholders
• Respond to queries from 3rd Line of Defense (Internal and External Auditors) on model performance
• Collaborate with cross functional teams - Development
• Implementation
• Policy
• Validation and Governance teams
• Conduct QA/QC on all steps (e.g.
• input data
• model output
• etc.) required for model monitoring
• Deliver comprehensive write-up of ongoing model performance assessment.

Model Monitoring Analyst II – Business Analytics

• Contribute to the design, development, and implementation of complex enterprise-level applications
• Develop and maintain front-end applications using Angular
• Develop and maintain back-end services and APIs using Spring Boot
• Design and manage database schemas and interactions with both relational and NoSQL databases
• Write clean, maintainable, and efficient code across the full stack
• Participate in code reviews
• Collaborate closely with product owners and UI/UX designers
• Troubleshoot and resolve complex technical issues
• Champion and implement best practices in Software Development Life Cycle (SDLC)
• Stay abreast of emerging technologies

Full Stack Developer – Assistant Vice President

Operations

• Accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the Operations - Transaction Services team.
• Ensure the seamless delivery of high volume cash management and transaction services.
• Define, develop, and execute the Digital Assets, eCommerce solutions operations strategy.
• Oversee the end-to-end operational lifecycle of digital assets, and the e-commerce solutions including management of the flows, settlement processes, fronting client solutions and reconciliation.
• Lead the research, evaluation, and implementation of new solutions and applications, and DLT solutions to enhance operational efficiency.
• Partner closely with legal and compliance teams to ensure all digital assets/ eCommerce solutions operations adhere to global regulatory requirements.
• Build, mentor, and inspire a high-performing team of digital operations specialists, blockchain engineers, and eCommerce analysts.

e Commerce, Digital Operations Lead – SVP

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development
• Establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of the development process and analysis, design, construction, testing, and implementation
• Provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues
• Recommend and develop security measures in post implementation analysis of business usage
• Consult with users/clients and other technology groups on issues
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Appropriately assess risk when business decisions are made

Senior Engineer – Java, Big Data, Kafka, Distributed Systems

Designer

• Individuals in Assessment & design are responsible for developing, designing, and implementing controls programs
• Providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks
• Proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities
• Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners
• Make critical decisions that are guided by functional objectives
• Oversee the design, development, and implementation of Citi's comprehensive controls program
• Evaluate the effectiveness of existing controls, identify areas for improvement, and implement necessary changes
• Champions control automation and usage of AI
• Continually manage and drive controls enhancements to increase efficiency and reduce risk
• Oversee the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
• Provide oversight for key stakeholders and process owners to make management decisions that maintain operations within the firm’s Risk Appetite
• Collaborate with business and functional teams to understand control processes and identify potential areas for improvement
• Stay up to date on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
• Oversee the regular updates to senior management on the performance of the controls assessment and design
• Appropriately assess risk when business decisions are made

Wealth Lending Controls – Assessment & Design Senior Group Manager

Client Partner

• Work closely with salespeople, client executives, and clients to support all aspects of the client and sales lifecycle.
• Improving the ease of doing business for clients by having a focused, knowledgeable team able to provide cross product solutions to recurring issues.
• Remove the administrative burden from sales enabling the salesforce to focus on true value add and client engagement.
• Proactively mitigating client impact whilst enhancing the client experience, ensuring client set-up is accurate and right first time (eCommerce, Risk or Operational Platforms).
• Lead and manage the end-to-end onboarding and maintenance of high-value clients, ensuring new or existing accounts are prioritized and set -up in a timely fashion.
• Diagnose the root causes as issues arise and identify both tactical and strategic solutions -owning the delivery.
• Spearhead investigations and implement robust processes to prevent future errors, enhancing operational reliability and transforming operational expertise into strategic value.
• Proactively support the sales team to manage the ‘First Line of Defense,’ including monitoring desk controls, minimizing credit line breaches, and ensuring credit facilities are sufficient and maintained to support trading.
• Ensure pre and post-trade processes are managed efficiently and effectively, including prompt resolution of booking issues, settlement issues, and margin disputes.
• Act as a point of escalation and own resolution of operational issues between sales, client and support functions.
• Identify opportunities to reduce manual intervention and improve STP.