Cisco

Backend Engineer

• Design, build, and sustain critical routing protocol and infrastructure components used across Cisco platforms.
• Designing and implementing enhancements to BGP Routing protocol.
• Building systems that scale efficiently, are secure by design, and provide strong programmability, observability and debuggability in production.
• Debugging complex system-level issues in large-scale, multi-threaded environments.
• Owning issues end-to-end — from root cause analysis through fix development, validation, and deployment.
• Representing Cisco in IETF forums and technical discussions; contributing to protocol evolution and influencing standards where appropriate.
• Collaborating closely with platform, hardware, and test teams to validate performance, scale limits, and system behaviour.
• Mentoring junior engineers and contributing to a culture of technical rigor and ownership.

Software Engineer, C, C++ and Routing Protocols

QA Engineer

• Own end‑to‑end quality strategy, execution, and outcomes for assigned products or programs, from intake through production release.
• Define, maintain, and execute integrated test strategies and plans spanning multiple teams, systems, and vendors.
• Embed quality early by partnering with Product, Delivery, and Architecture to shape scope, acceptance criteria, testability, and risk mitigation.
• Ensure testing requirements, dependencies, and environments are identified early and aligned with delivery milestones.
• Provide go/no‑go quality input for UAT and Production readiness decisions in partnership with Release Management.
• Provide day‑to‑day leadership, coaching, and accountability for assigned QA resources, including both employees and contractors.
• Set clear expectations for QA roles, responsibilities, deliverables, and quality standards across the SDLC.
• Support resource planning, onboarding, allocation, and performance feedback, ensuring capacity aligns with delivery priorities.
• Mentor QA team members to strengthen domain knowledge, technical depth, and quality leadership capabilities.
• Foster a culture of ownership, transparency, and continuous improvement within the QA function.
• Provide oversight and direction for vendor‑based and offshore QA resources, ensuring alignment to internal QA standards, tooling, and delivery expectations.
• Review and validate vendor test artifacts, metrics, and reporting; address quality gaps and performance issues proactively.
• Partner with vendor leads to drive predictable execution, continuous improvement, and cost‑effective quality outcomes.
• Escalate and resolve vendor‑related quality risks or delivery concerns in a timely, data‑driven manner.
• Oversee defect triage, prioritization, root cause analysis, and resolution across impacted teams.
• Analyze quality trends, defect leakage, and production incidents to identify systemic issues and improvement actions.
• Identify, track, and escalate quality risks; proactively remove barriers to delivery.
• Drive continuous improvement in QA processes, standards, and tooling based on data and outcomes.
• Drive adoption of AI‑enabled quality practices, such as test optimization, intelligent test data management, defect pattern analysis, and automated insights.
• Partner with automation and performance teams to ensure appropriate test coverage, efficiency, and CI/CD alignment.
• Leverage quality metrics and analytics to provide clear, actionable insights tailored to technical and executive audiences.
• Provide accurate, timely, and transparent test status, quality metrics, and risk reporting.
• Adapt communication style and depth based on audience (team, program, leadership).
• Act as the trusted quality advisor to Product and Delivery leadership.

IT Quality Assurance Lead

Customer Support

• Processes incoming insurance documents, accurately entering customer information into internal systems
• Handles inbound and outbound phone calls to address customer inquiries and follow-up on documentation or account issues
• Reviews and replies to correspondence received through email customer service channels
• Researches and resolves simple to moderately complex concerns and inquiries in real-time for customers and policyholders
• Refers more complex issues to more experienced staff
• Determines the best method to resolve issues to ensure customer satisfaction and adherence to the organization’s policies
• Coordinates problem resolution with necessary internal and external teams
• Documents and updates customer records based on interactions
• Works within guidance to arrange and prioritize activities to meet business objectives
• Participates in team initiatives and shares feedback to improve processes and customer experience
• Performs other duties as assigned

Customer Service Representative – Specialty Equipment

Business Development Rep

• Develops strategic marketing plans, considering agency strengths, competitors, and market conditions
• Identifies and secures profitable new business opportunities in target markets and develops and implements strategic plans, resulting in a specified increase in market share
• Cultivates and maintains strong relationships with key agencies by providing tailored insurance solutions that meet their specific needs, leading to an increase in agency retention and satisfaction
• Educates agencies on product features, market placement, and effective selling techniques
• Drives revenue growth by achieving or exceeding sales targets
• May develop and execute cross-selling and up-selling strategies
• Conducts market research and competitive analysis to identify trends, opportunities, and threats, informing strategic decision-making
• Prospect for New Agency appointments within assigned territory
• Find, onboard, and develop new agency relationships
• Attend truck conferences throughout the year with occasional (rare) weekend travel
• Performs other duties as assigned

Business Developer – Trucking Division

Support Engineer

• Analyzes business issues and defines requirements to design IT solutions that align with organizational goals
• Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications
• Configures and maintains enterprise applications to ensure optimal performance and reliability
• Responds to application service requests and troubleshoots issues with clear documentation and communication
• Prepares technical specifications
• Scrum master – Servant leader ensuring daily scrums, sprint planning, reviews, retrospectives and refinements are scheduled and occur consistently as the team progresses through the sprint
• Removes blockers and impediments that prevent the team from meeting sprint goals
• Performs Root Cause Analysis of production incidents and ability to resolve them correctly and quickly while improving / sustaining the system overall health and performance
• Writes and analyzes XPath queries for XML data
• Performs other duties as assigned

Senior Technical Analyst

Account Manager

• Serves as a primary point of contact for assigned groups of large or moderately complex personal lines accounts, ensuring timely and accurate service delivery
• Manages day-to-day complex clients’ needs including policy changes, certificates of insurance, and billing inquiries
• Coordinates with Account Managers and Producers to prepare renewals, proposals, and coverage summaries
• Maintains strong relationships with clients by providing responsive, knowledgeable, and solutions-oriented service
• Collaborates with insurance carriers to obtain quotes, resolve issues, and process endorsements
• Ensures data integrity, overseeing accurate maintenance of client records in the agency management system
• Educate clients on coverage options and recommend appropriate insurance solutions
• Drives account retention and growth, proactively managing renewals and supporting seamless client onboarding and account setup and documentation
• Proficient in personal lines new business quoting; assists with agency generated opportunities and Producer referred prospects; markets submissions to carriers, prepares proposals and coverage comparisons
• Performs other duties as assigned

Senior Account Representative, Personal Lines

Underwriter

• Evaluates and underwrites new and renewal business in accordance with Company underwriting guidelines and risk appetite.
• Develops and implements risk assessment models to make informed decisions on coverage, pricing, and terms.
• Collaborates with actuaries, agents, brokers, and clients to obtain necessary information and provide guidance.
• Procures and analyzes supplementary reports and screenings, such as motor vehicle reports, loss history reports, and external inspections, to support underwriting decisions.
• Ensures proper documentation of underwriting decisions and compliance with state and federal insurance regulations.
• Evaluates complex policy renewals and modifications, identifying opportunities for policy enhancements and risk mitigation.
• Communicates underwriting strategies and decisions effectively to internal teams, agents, and brokers.
• Stays updated on industry trends, regulatory changes, and market conditions.
• Maintains effective business relationships with internal and external customers/coworkers, focusing on generating new business and retaining profitable business.
• Monitors and evaluates underwriting practices, assisting with implementing strategic adjustments to improve overall effectiveness and outcomes.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Underwriting Specialist

Operations

• Lead Portfolio sales compensation strategy with business partners
• Design and manage sales incentive plans across various geographies
• Collaborate with sales leadership, finance, HR, and legal teams
• Analyze sales performance data and market trends for compensation adjustments
• Lead cross-functional initiatives related to sales compensation
• Serve as a subject matter expert on sales compensation programs
• Manage relationships with stakeholders and external partners
• Drive continuous improvement in sales compensation processes

Sales Incentives Operations Lead

Software Engineer

• Collaborate with other Acacia mixed-signal engineers for optimized ASIC design
• Architect, design, layout, measure and productize ultra-deep sub-micron-based CMOS products
• Lead efforts on complex chip blocks, mentor team members, and track deliverables
• Participate in peer reviews of IC designs
• Ensure signal and power integrity specifications in collaboration with packaging and hardware design teams

Analog/Mixed-Signal IC Design Developer

Account Executive

• Support Service Provider sales teams by developing strategy for Security infrastructure and offers
• Collaborate with cross-functional groups across sales, product management, operations, and marketing
• Act as Trusted Advisor to conceptualize service offerings and build business cases with Partners
• Build service offerings, develop launch content, and create commercial modeling
• Identify relevant technology challenges in service offerings
• Create marketing campaigns and sales enablement programs
• Drive program management and governance for service offering launches

Partner Account Executive – Architecture

DevOps Engineer

• Maintain services in a FedRAMP compliant environment
• Handle the Federal region’s core infrastructure services
• Maintain a constantly growing infrastructure capable of handling a very high volume of incoming data per day
• Ensure that the ThousandEyes platform’s Federal region infrastructure and services are designed and optimized for availability, latency, and performance
• Design, implementation, and management of FedRAMP-compliant infrastructure and systems
• Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls
• Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls
• Drive and build automation enabling our infrastructure and platforms to scale effortlessly
• Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines
• Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure
• Participate in and contribute to improving our 24x7 incident response and on-call rotation
• Capacity planning for the infrastructure and platform and help teams prepare for growth

Senior Site Reliability Engineer – FedRAMP

• Partner with different functions across the division such as engineering, product management, and operations
• Ensure products are designed with DFx methodology, customer quality/reliability requirements
• Develop thorough plans with key milestones and goals
• Identify and mitigate risks, solve for dependencies, remove impediments
• Ensure timely and smooth NPI project launches meeting quality and reliability requirements
• Act as quality product manager for a product
• Actively participate on product core teams
• Drive decisions when difficult tradeoffs must be made
• Teach and train others on best practices

Quality Engineering Technical Leader

Network Engineer

• Monitor and support critical mobile core systems including EPC, IMS, and 5G Core
• Ensure high availability and performance of wireless data and IoT services
• Contribute to troubleshooting, performance monitoring, and operational stability
• Hands-on experience with cutting-edge mobile network technologies
• Impact the reliability and quality of Cisco's wireless services

Wireless Network Engineer I

Data Engineer

• Help design and build scalable data solutions that integrate information from multiple internal systems
• Partner closely with cross-functional teams to understand data requirements, organize datasets, and enable reliable reporting through modern data platforms
• Build and maintain ETL pipelines that extract, transform, and load data from structured and semi-structured sources
• Support data warehouse design and data architecture using platforms such as Snowflake
• Collaborate with stakeholders across business functions to understand source systems, data definitions, and reporting requirements
• Enable reporting and visualization through tools such as Tableau, Power BI, or similar business intelligence platforms
• Contribute to data quality, documentation, and governance practices to support reliable and scalable data usage

Data Scientist

• Work with multiple organizations, playing a leadership role in transforming Cisco by developing and implementing analytic models and intelligent automation
• Take data challenges from concept through execution
• Use real-time connected data, machine learning, and automation to enable Cisco sellers and partners to deliver a personalized experience throughout the entire customer lifecycle
• Focus on providing customers with an immersive digital experience with Cisco