Content Designer

Cisco

Content Designer shaping UI text, information architecture, and design systems for Cisco’s security, observability, and platform software. Driving consistent enterprise product experiences across teams.

Posted 9/4/2026full-timeRemote • Colorado, Illinois, North Carolina, Oregon, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $104,100 - $131,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content design and UX writing, with a strong command of UI text craft and the ability to create clear, consistent messaging across complex software products. Proficient in driving cross-functional alignment and collaborating with diverse teams to enhance user experiences.

Highest-signal resume keywords

Content DesignUX WritingInformation ArchitectureFigmaCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UI Text CraftContent Guidelines DevelopmentError MessagingOnboarding Experience DesignTerminology Management

Soft Skills

AdaptabilityResilienceStrategic Communication

Tools & Technologies

FigmaDesign Systems

Industry Keywords

User ExperienceProduct ManagementProduct MarketingUsability StudiesComplex Software Products

About the role

Key responsibilities & impact

Design clear, consistent UI text across flows, including labels, error messages, empty states, onboarding, and tooltips
Lead information architecture and navigation design for complex product areas using research to fit user mental models
Define and maintain cross-product terminology
Partner with product management and product marketing to resolve naming conflicts and drive durable decisions
Develop content-led guidelines and reusable patterns for error messaging, capitalization, and in-product help
Create and maintain in-product guidance experiences such as walkthroughs and tours to support onboarding and feature adoption
Collaborate on design system standards to ensure content patterns are compliant and reusable across the portfolio
Partner with design and research on usability studies and card sorting
Support product designers with frameworks and AI-assisted tools to maintain quality at scale
Work across product design, product management, engineering, research, and marketing teams
Contribute to coherent user experiences across security, observability, and platform products

Requirements

What you’ll need

Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience
Related experience includes content design and UX writing practice
Experience in content design, UX writing, or a closely related field within complex software products
Strong command of UI text craft, including clear, concise writing with a consistent voice across diverse UI surfaces
Ability to think structurally about information architecture, taxonomy, and navigation
Comfort working with Figma and design systems
Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders
Adaptability and resilience in navigating ambiguity
Ability to articulate the strategic value of the discipline to key stakeholders

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for sales roles, subject to applicable Cisco plan
Opportunities to grow and build on a global scale