Ciena

Consultant

• drive new CMS service development, including productization, lead-to-cash processes
• lead consultative sales and business development activities
• identify target market segments, quantify market opportunities, assess the competitive landscape
• proactively capitalize on managed service opportunities
• build and maintain strong relationships with partner sales and marketing executives
• onboard and enable partners through training and market development activities
• demonstrate and implement best practices in business development
• monitor progress against business targets and plans throughout the duration of partner engagements

CMS Consultant

Business Operations

• Support the transformation of our strategic Talent Agenda into dynamic, high-impact programs and projects
• Drive operational excellence by orchestrating governance, upholding best-in-class standards, proactively mitigating risks
• Design and steer comprehensive project plans, monitoring progress, and swiftly addressing emerging challenges
• Conduct monthly and quarterly operational reviews, adapting strategies to stay ahead of evolving business needs
• Ignite change by partnering with Communications and HR Business Partners to deliver impactful change management initiatives
• Play a key role in fostering a culture of transparency, accountability, and collaboration

Business Operations – People & Culture

Sales Engineer

• Perform network and applications engineering for multiple CIENA products
• Complete sophisticated network designs for customer application of networking products
• Proficient in use of Ciena network design and modeling tools
• Advise potential and current customers on application of products for next generation architectures
• Prepare quotations and assist in proposal preparation for Ciena products & upgrades
• Provide product and technical expertise to support Ciena Sales teams
• Prepare complex design and applications presentations
• Gain understanding of Salesforce and sales operations
• Up to 80% domestic and international travel required

Sales

• Partner with Sales, Marketing, PLM and various Operations business stakeholders to define your long-term product roadmap
• Function as the primary liaison between the technical team and business stakeholders
• Develop comprehensive Go-to-Market (GTM) plans for new tools
• Manage the lifecycle of your sales technology features
• Own the product backlog for your scrum team
• Serve as a Product Owner in our Agile framework
• Establish clear expectations with vendors and drive continuous improvement
• Translate complex business needs into clear, value-based epics and user stories
• Design and execute User Acceptance Testing (UAT) cycles that mirror real-world sales user scenarios.
• Champion the use of Generative AI tools to accelerate the product lifecycle.

Consultant, Sales Enablement – Technology

Operations

• Design, govern, and continuously improve the end-to-end S&OP process across the enterprise
• Ensure alignment between demand forecasting, supply planning, and operational execution
• Define, standardize, and own the 'To-Be' global S&OP process
• Establish clear process governance, roles, responsibilities, and decision-making rights
• Monitor and report on process performance, driving accountability and transparency
• Serve as the business lead for the implementation and optimization of planning technologies
• Identify opportunities to inject automation and AI/Machine Learning into the S&OP workflow
• Develop and manage a continuous improvement roadmap for the S&OP process maturity
• Collaborate with and influence stakeholders across all regions and functions
• Act as the ultimate Subject Matter Expert for the Forecast to Build process
• Facilitate change and partner with the ETO Change Management team to develop training and support materials

Global Process Owner – Sales and Operations Planning

Manager

• Work in a cross-functional manner across Ciena’s modem and component teams
• Develop commercialization requirements such as SDK, documentation content, and sales support framework
• Define product strategy and multiyear roadmap for technologies such as CPO, NPO, Advanced optical packaging and Electrical interconnects
• Define commercial offer and pricing structure
• Develop business cases and get approval for new features or initiatives
• Continuously assess customer needs, technology trends, regulatory environment, and major competitors
• Gather feature requirements from key customers
• Develop and maintain strategic product roadmap, priorities, and gap analysis
• Partner with marketing teams to develop product positioning and marketing collaterals
• Work with product line managers and R&D architects in prioritizing features
• Assist sales with coherent modem/components roadmap presentations
• Serve as a key interface between engineering and sales/customers.

Product Line Manager

• Manage day‑to‑day inquiries for the managed services portfolio and support RFP activities
• Develop, track, and manage offers through the New Service Introduction process, partnering with Marketing to advance enablement plans
• Build KPIs aligned to industry benchmarks and assess portfolio performance and competitive insights
• Lead sales enablement programs to drive adoption of managed services across global field teams
• Drive offer innovation by evaluating pricing, cost optimization, portfolio expansion opportunities, and market trends
• Represent the managed services portfolio during product release cycles to ensure alignment with new product capabilities
• Translate customer and internal stakeholder requirements into roadmap enhancements

Managed Services Product Line Manager

Project Manager

• Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards
• Manage customer expectations, communications, escalations, and governance throughout the project lifecycle
• Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution
• Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service
• Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities
• Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans
• Coach and guide junior team members to meet project deliverables and contribute to team success

Field Services Project Manager

Graphics Designer

• Develop and maintain Ciena’s visual brand identity across diverse design projects, including iconography, infographics, presentations, trade show graphics, advertising, collateral, social media, websites, and video
• Contribute to the evolution of brand guidelines, templates, systems, and assets
• Create layouts and designs that align with creative briefs and marketing objectives
• Manage artwork production processes for trade shows and internal/external events
• Design and modify infographics, diagrams, and illustrations to enhance visual storytelling
• Collaborate with internal stakeholders and external agencies to deliver high-quality creative assets
• Ensure all deliverables meet deadlines and maintain the highest quality standards

Senior Graphic Designer

Proposal Manager

• Lead development of high‑quality, customer‑centric services proposals for RFx responses, strategic bids, and large‑scale opportunities
• Interpret customer requirements and translate them into clear service deliverables, roles, responsibilities, and timelines
• Coordinate cross‑functional inputs across SPLM, SQC, COT, Sales, Legal, and Commercial teams to deliver cohesive, compliant responses
• Develop value‑driven proposal narratives that highlight service differentiation, feasibility, and measurable outcomes
• Identify and manage risks, validate assumptions, and ensure accuracy, clarity, and consistency across all service content
• Support multi‑region service bids by transforming technical inputs into compelling, customer‑aligned messaging
• Maintain accurate data and metadata across proposal platforms and continuously optimize service proposal workflows using automation and AI‑driven tools

Services Proposal Manager

Procurement

• Own and execute a requisition load (approximately 60 –70% capacity), focused on senior, niche, and business-critical roles globally.
• Deliver high-quality, diverse pipelines for hard-to-fill roles through targeted research, market mapping, and proactive engagement.
• Partner with Recruiters and TA leaders to understand demand, advise on talent availability, challenge hiring profiles, and influence sourcing strategy and channel mix.
• Design, test, and refine sourcing strategies, playbooks, and market maps to enable consistent, high-quality sourcing outcomes.
• Lead large-scale, multi-region sourcing projects and proactive pipeline initiatives (e.g. future skills and emerging technology talent pools), ensuring both ready-now and ready-later talent.
• Own global standards for candidate research, prospecting, and engagement quality, including outreach personalisation, follow-up cadences, talent pooling, and silver-medalist re-engagement.
• Lead the global sourcing community by running weekly sourcing forums, sharing best practices, reviewing campaign performance, and piloting new tools, channels, and outreach techniques.
• Act as functional craft lead for Sourcers, providing day-to-day guidance on search strategy, messaging, prospect prioritisation, tooling, and data hygiene.
• Monitor and report sourcing funnel metrics (response rates, conversion, diversity mix, source effectiveness) and translate insights into experiments, training, and process improvements.
• Ensure high data integrity across ATS and CRM systems, including tagging, status management, and documentation of talent insights for future hiring.
• Partner with Employer Brand and Marketing (where applicable) on targeted sourcing campaigns, events, and content for priority talent markets.
• Champion inclusive sourcing practices and proactively build diverse slates and succession pipelines for critical roles.

Lead, Talent Sourcing

• Own the preparation and review of the quarterly and annual tax provision in compliance with ASC 740, FIN 18, and other related standards
• Manage all aspects of global income tax reporting, including deferred tax assets/liabilities, valuation allowances, uncertain tax positions, and effective tax rate calculations
• Support documentation and tax research for income tax strategies, policies, and positions
• Support forecast modeling with respect to future effective tax rates and cash taxes in collaboration with FP&A
• Oversee the preparation and filing of federal and state tax income tax returns
• Ensure timely and accurate return-to-provision reconciliation adjustments
• Partner with key teams to prepare tax disclosures for SEC filings (e.g., 10-K, 10-Q) and other financial statements
• Monitor and analyze legislative and regulatory changes, assessing their impact on the organization's tax positions and financial statements
• Lead process optimization initiatives, including evaluating and implementing tax technology tools for greater efficiency and accuracy
• Maintain SOX-compliant internal controls related to tax reporting and compliance
• Provide technical leadership and mentorship to tax staff, managing performance and fostering professional development
• Represent the tax team in discussions with external auditors, advisors, and relevant authorities as needed
• Manage, mentor, and develop a team of tax professionals to maximize their performance and career growth, fostering a culture of continuous learning and collaboration
• Support the business on ad-hoc tax inquiries and various non-income tax analyses and filings on an as-needed basis
• Manage and oversee income tax audits and inquiries, working closely with external advisors and internal stakeholders to address and resolve issues

Director, Tax Provision & Compliance

Mechanical Engineer

• Lead the architecture, design, and validation of high-speed serial transceivers across electrical and optical domains
• Leverage expertise in systems engineering, control theory, DSP algorithms, and modeling to develop cutting-edge serial electrical/optical-IMDD transceiver solutions
• Perform system-level evaluation, modeling, and performance analysis of SerDes transceiver solutions including impairments and mitigation techniques
• Develop algorithms and architectures for adaptive equalization, maximum likelihood sequence detection (MLSD), and timing recovery algorithms
• Integrate control theory and advanced DSP designs into feasible hardware implementations
• Collaborate with cross-functional teams (analog design, ASIC design, electro-optical hardware, firmware) to optimize SerDes performance in end-to-end systems
• Conduct design trade-offs to meet stringent performance, power, and area targets
• Analyze channel models, analog circuits impairments (DAC, ADC, AFE, …) and system constraints to determine system level margin and FEC (forward error correction) performance and optimize system margin
• Document design specifications, system performance results, and contribute to IP generation and innovation roadmaps

Principal SerDes System – DSP Design Engineer

Financial Planning and Analysis

• Design and deploy strategic solutions for Accounting, Tax, and Treasury functions, ensuring alignment with business goals.
• Serve as the functional and technical lead for delivery functions, including configuration, integrations, technical builds, and testing cycles.
• Collaborate with IT directors, Business Managers, Resource Managers, and IT PMO (Project Management Office) Manager to manage resources, resolve issues, and escalate when necessary.
• Partner with Business Functional Leads to prioritize requirements, estimate efforts, and define technical solutions.
• Lead and motivate teams by assigning responsibilities and setting clear expectations to achieve program/project goals.
• Ensure solutions adhere to strategic priorities and deliver high business value.
• Translate business objectives into actionable technical strategies and solutions.

Senior Lead, IT Finance

Application Engineer

• Provide pre-sales technical leadership for Ciena's Interconnects portfolio across hyperscalers, OEMs, and AI/compute system partners.
• Lead lab bring-up, debug, interoperability validation, configuration, and performance testing.
• Translate customer system architectures and requirements into technical solutions and roadmap inputs.
• Support quoting decisions, technical documentation, product collateral, compliance materials, and solution configuration.
• Partner with BD and account teams to guide complex design-win cycles from evaluation to production.
• Serve as primary technical interface for proof-of-concepts (POCs), interoperability events, compliance, and early deployments.
• Deliver technical workshops, product demos, architecture sessions, and executive-level technical briefings.
• Provide competitive intelligence, ecosystem developments, and silicon/optics trends to influence PLM and roadmap alignment.
• Support post-sales issue triage with R&D, sustaining engineering, and quality teams — ensuring customer success during scale-up.
• Advocate for customer requirements while balancing PLM strategy, roadmap alignment, and commercial constraints.