Product Manager

Ciena

Blue Planet AI Product Manager leading AI product management to enhance telecommunications networks. Guiding customer adoption and operational transformation with Agentic AI workflows.

Posted 5/2/2026full-timeRemote • 🇨🇦 CanadaSeniorLead💰 CA$95,800 - CA$153,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a trusted advisor to service provider customers, guiding artificial intelligence adoption, operational transformation, and return on investment using Agentic AI workflows
Translate customer advisory insights into validated, high-value AI use cases with clear functional and technical requirements
Own and prioritize the AI Studio product backlog, driving timely delivery of Agentic AI capabilities and pipeline orchestration features
Convert product strategy and customer needs into detailed user stories and requirements for Engineering and Data Science teams
Lead cross-functional release execution from concept through launch, ensuring quality, scalability, and customer readiness
Enable global sales, account, and sales engineering teams through training, playbooks, and technical value positioning
Champion AI Studio in complex customer engagements, including high-visibility proofs of concept

Requirements

What you’ll need

7+ years of product management experience delivering enterprise software in Agile environments
Proven experience managing and prioritizing product backlogs through multiple release cycles
Deep telecommunications industry knowledge, including Operations Support Systems (OSS) – Inventory/Orchestration/Assurance
Prior experience in a technology/business consulting role with strong executive presence and client-facing skills
Proven experience/Practical understanding of the artificial intelligence lifecycle, including machine learning operations (MLOps), large language models (LLMs), and Agentic AI workflows
Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Demonstrated strength driving execution across matrixed, global teams

Benefits

Comp & perks

medical, dental, and vision plans
participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
company-paid holidays
paid sick leave
vacation time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementAgileAI use casesuser storiesMLOpslarge language modelsAgentic AI workflowspipeline orchestrationenterprise softwarerelease execution

Soft Skills

trusted advisorclient-facing skillscommunicationexecutive presencecross-functional leadershiptrainingtechnical value positioningcustomer readinessscalabilityoperational transformation