Project Manager

Ciena

Services Project Manager at Ciena leading delivery of complex projects in high-speed connectivity across the UK. Ensuring quality and alignment with customer commitments through comprehensive project governance and execution.

Posted 5/19/2026full-timeBelfast • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead end‑to‑end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met.
Coordinate cross‑functional resources, including engineering teams, partners, and internal stakeholders, to execute agreed delivery plans.
Drive customer‑facing project governance, including progress reviews, risk management, and milestone tracking.
Manage project communications, providing clear and timely visibility of status, risks, and mitigation actions.
Monitor delivery performance against financial targets, supporting accurate revenue recognition and margin attainment.
Identify, assess, and mitigate delivery, technical, and commercial risks throughout the project lifecycle.
Contribute to presales and delivery decisions that balance technical feasibility, delivery risk, and commercial outcomes.

Requirements

What you’ll need

3+ years of experience in service delivery, project management, or service coordination roles within a relevant industry.
Application of project management practices across the full delivery lifecycle, including planning, execution, monitoring, and closure.
Direct interaction with customers and cross‑functional delivery teams, including engineering and partner resources.
Background in managing scope, schedules, milestones, and dependencies for multiple or complex projects.
Utilization of project management tools to plan, track, and report on delivery progress.
Application of risk assessment and mitigation planning within active service delivery environments.
Background in coordinating resources across matrixed organizations and multiple stakeholders.
Application of effort estimation, cost awareness, and delivery risk considerations during project execution.
Experience operating across time zones and collaborating with geographically distributed teams.
Ability to travel regularly to London or Belfast offices (2–3 days per week).

Benefits

Comp & perks

Flexible work environment
Professional development opportunities

ATS Keywords

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Hard Skills & Tools

service deliveryproject managementrisk assessmenteffort estimationcost awarenessdelivery risk managementproject lifecycle managementmilestone trackingscope managementschedule management

Soft Skills

communicationcoordinationleadershipstakeholder managementcustomer interactioncross-functional collaborationproblem-solvingvisibility managementdecision-makingperformance monitoring