Charity Navigator

Director

• Lead the vision, strategy, and culture of experimentation across our digital ecosystem. You’ll build and scale a high-performing team, foster cross-functional collaboration, and champion best practices through governance and education. Your work will accelerate learning, spark innovation, and drive measurable business impact.
• Team Leadership & Operational Excellence: Build and scale a best-in-class experimentation hub. Define and evolve processes, governance, and tooling to support consistent, high-quality experimentation. Establish a repeatable framework that enables scalable, impactful testing across teams.
• Enablement & Education: Design and lead training programs to build experimentation fluency across the organization. Empower teams with the tools and knowledge to confidently apply test-and-learn methodologies. Foster a culture of curiosity, learning, and data-driven decision-making.
• Talent Development & Mentorship: Lead a multidisciplinary team, supporting career growth through coaching, training, and clear development paths. Create an environment that encourages innovation, ownership, and continuous improvement.
• Governance & Knowledge Management: Ensure rigorous documentation and methodological consistency across all experiments. Maintain a centralized repository of test learnings to promote transparency and cross-functional visibility. Champion best practices that drive repeatability and scale.
• Cross-Functional Collaboration & Influence: Partner across channels and divisions to embed experimentation into daily workflows and strategic planning. Drive alignment and shared ownership of experimentation outcomes to maximize impact.
• Strategic Planning & Prioritization: Develop and manage a dynamic experimentation roadmap that balances quick wins with long-term capability building. Provide strategic direction that supports agile testing cycles and sustainable growth.
• Technology & Industry Leadership: Stay ahead of emerging tools, platforms, and industry trends. Evaluate and implement technologies that enhance experimentation efficiency and effectiveness.
• Measurement & Impact Reporting: Build performance dashboards and reporting frameworks to communicate outcomes and insights. Enable data-driven decisions through clear, actionable reporting

Director - Digital Experimentation