Charity Navigator

Performance Marketing

• Partner with campaign and program managers to develop and implement testing strategies that drive innovation and performance improvement.
• Analyze campaign performance to identify opportunities for smarter resource allocation.
• Collaborate with analytics teams to refine segmentation models based on evolving donor behavior.
• Build and maintain forecasting models to guide campaign planning and risk management.
• Deliver regular performance reports and dashboards highlighting trends, risks, and opportunities.
• Work closely with Analytics, Strategy, Finance, and Creative teams to align Direct Response strategies with organizational goals.

Senior Advisor – Direct Response Performance Optimization

Risk

• Drive the evolution and scaling of our data governance framework, managing objectives, processes, policies, technology, and procedures.
• Define and execute the organization's data governance strategy and roadmap.
• Promote transparency in reporting and reduce reliance on consensus by utilizing data to make informed decisions and prioritize work effectively.
• Advocate for data as a critical asset to support business outcomes and decision-making.
• Provide regular updates on Enterprise Data Governance KPIs, metrics, and activities to ensure accountability and progress.
• Foster a culture of continuous improvement by transitioning from outdated governance practices.
• Promote adoption through stakeholder consultation and engaging training sessions (e.g., Ask Me Anything meetings, Lunch and Learns, playbooks, gamification).
• Define and clarify roles and responsibilities for data stewards and council members.
• Ensure stewards document and support their areas of expertise and receive appropriate training.
• Work with cross-functional teams to understand privacy, legal, and ethical considerations in the use of artificial intelligence/machine learning and analytics.
• Partner with leadership to prioritize the work of stewards within their reporting structure.

Principal Advisor – Data Governance Strategist

Data Scientist

• Support data-related projects by identifying user needs, collecting data, performing data analysis, visualizing insights, and deliver to customer using Storytelling skills
• Ensuring documentation is in the enterprise data catalog as appropriate
• Provide recommendations for process improvements regarding data analysis and research related to activities above
• Engage cross-functional stakeholders to understand user requirements and ensure data accuracy and availability
• Perform data cleaning and data wrangling for analysis and analytics modelling
• Internship Focus: Help ALSAC treat data as a strategic asset, creating actionable information that drives decision-making across the enterprise

Data Science Intern

Content Marketing Manager

• Shape the digital voice of ALSAC and St. Jude Children’s Research Hospital.
• Develop and execute strategies for stjude.org and microsites to drive engagement and conversions.
• Partner with fundraising, UX, design, and technical teams to deliver content aligned with business goals and user needs.
• Write and edit compelling web copy, page structures, and micro-content.
• Oversee CMS content production and enforce brand standards.
• Adapt print content for digital, leverage emerging technologies, and implement best practices for SEO, accessibility, and usability.
• Serve as the business owner for CMS authoring tools, define requirements for templates/components, and lead training for internal users.
• Develop content for online fundraising promotions, banner ads, dynamic news, and digital campaigns.
• Guide junior content specialists, lead editorial meetings, and champion governance plans for consistency and quality.

Senior Specialist – Digital Content Strategy

Product Designer

• Own and evolve the Design System: Develop, document, and maintain reusable components, patterns, and guidelines that ensure consistency, accessibility, and scalability across digital products.
• Create adoption-ready artifacts: Produce high- and low-fidelity component mockups, interaction specs, and usage documentation for seamless implementation.
• Collaborate cross-functionally: Partner with Product Managers, UI Developers, and Content Strategists to integrate the design system into workflows.
• Establish governance: Define processes for component requests, updates, and contributions to maintain system integrity.
• Champion accessibility: Embed WCAG and inclusive design principles into all components; conduct audits and testing for compliance.
• Drive education and adoption: Lead workshops, demos, and training sessions to promote design system maturity.
• Measure and iterate: Define KPIs for adoption and effectiveness; use analytics and feedback to continuously improve.
• Influence product strategy: Serve as a subject matter expert for design system best practices.

UX Designer III, Product

Product Manager

• Help shape the future of ALSAC’s fundraising technology platforms
• Drive the development of innovative solutions that empower fundraisers and enhance donor engagement
• Collaborate with cross-functional teams to deliver product experiences
• Contribute to the strategic direction of the product team
• Manage day-to-day product activities including release coordination and reporting
• Conduct competitive and industry analysis
• Define user stories, requirements, and journey maps
• Create wireframes and support user-centered design efforts

Product Owner I – IT

Marketing

• Lead cross-functional teams to discover, incubate, design, prototype, and launch game-changing campaigns and opportunities for the St. Jude brand.
• Responsible for enterprise-wide campaigns and strategic brand initiatives for the organization.
• Work across multiple teams to promote understanding, commitment, and capabilities specific to Marketing.
• Develop and maintain strong relationships with all internal and external stakeholders to drive strategic and operational campaign planning and brand activations activities.
• Actively listens and uses appropriate communication styles to deliver information in an articulate, understandable, and engaging way.
• Demonstrate managerial courage by challenging the status quo in all directions when they are no longer effective and become barriers to growth.
• Engage in enterprise innovation projects and activities to help foster a culture of innovation and increase the quality and quantity of enterprise-wide campaigns and brand initiatives that have awareness and/or revenue potential for the organization.
• Collaborate across all divisions to pilot concepts, explore new channels, identify customer-focused solutions, and promote/evangelize marketing integration.
• Represents ALSAC/St. Jude by speaking with key external audiences for the purpose of developing and fostering new relationships.
• Works across the enterprise to prepare presentations, which may include presentation booklets, videos, and graphic presentations.

Advisor – Enterprise Marketing

Manager

• Responsible for the strategic management, development and activation of all enterprise mass channel segmentation needs designed to target, acquire, retain, and reactivate donors.
• Oversees all efforts and data activation needs through coordination with leaders and program managers across the organization.
• Drives a data-driven culture working with internal and external partners to ensure that enterprise mass channel segmentation needs follow best in class data practices to meet revenue and audience goals.
• Accountable for monitoring and providing recommendations for data hygiene and data storage methods while fulfilling all legal and compliance obligations to protect organizational data.
• Works closely with leaders to understand and recommend best practices regarding online and offline data integration.
• Makes recommendations and communicates strategies to team members ensuring proper usage to maximize revenue and efficiency.
• Oversees the development and alignment of strategic goals across teams to meet revenue and audience goals.
• Develops and supports strategic audience segmentation to drive omnichannel personalization by partnering with internal teams to develop and deploy new models using 1st and 3rd party data through digital advertising.
• Serves as a strategic liaison and advisor to leadership groups including but not limited to EPMO Projects, Governance Councils and Steering Committees.
• Advocates for enterprise mass channel needs and performs data research and analysis, strategic decision making, and leverages technology tools to fulfill data needs.
• Directs the prioritization of duties and tasks assigned to team members working on data, segmentation, and activation needs.

Manager – Segmentation and Channel Activation

Sales

• The National Sales Lead is responsible for recruiting new national and global corporate partners and achieving national sales goals across multiple locations in the United States.
• The position involves building strong sales pipelines and developing strategic corporate partnerships that offer shared value, reach, and revenue to support both the mission of St. Jude Children’s Research Hospital and the business and marketing objectives of our partners.
• The National Sales Lead achieves growth and meets sales targets by collaborating with Territories, Enterprise Sales Leadership, and the National Executive Office, aligning sales objectives with the organization’s strategic plan and goals.
• Identify, recruit, cultivate, negotiate, and secure new national and global corporate partners, meeting national sales goals through multiple locations across the United States.
• Maximize ALSAC’s sales potential by building healthy pipelines, crafting sales strategies, and plans in collaboration with Territory, Enterprise Sales Leadership, and the National Executive Office.
• Align sales objectives (including forecasting, sales strategy, and planning) with the organization’s strategic plan and goals.
• Meet or exceed yearly ALSAC sales targets for the assigned territory.
• Meet financial commitments and assigned targets for new partnership commitments, industry diversification, and other key financial performance objectives.
• Regularly report on these metrics to the Territory Vice President and Enterprise Sales Leadership.
• Utilize opportunities with foundations, organizations, and professional service organizations on both a national and global level to prospect new business, expand current relationships, and improve brand awareness.
• Routinely engage with existing and potential organizational leadership in the execution of sales and business development activities (e.g., CEO, CMO, CPO, Social Responsibility leader).
• Collaborate and cultivate relationships with new corporations to maximize donations and awareness while positioning partners as responsible corporate citizens.
• Act as a Brand Ambassador by participating in and attending industry or special events as assigned, including some weekends and extended hours during the week.
• Ensure successful CRM adoption, driving monthly sales team pipeline discussions and associated reporting.
• Manage and report on sales revenue forecasts (90 days, 30 days, bi-weekly updates).

Senior Advisor, Corporate Development – National Sales Lead

• Develop and implement email and mobile marketing strategies, including campaign calendars, testing plans, segmentation, and performance tracking.
• Collaborate with stakeholders to create and deploy campaigns for newsletters, awareness, acquisition, cultivation, and fundraising initiatives.
• Ensure content is accurate, engaging, and aligned with ALSAC’s brand voice and AP Style guidelines.
• Partner with designers to maintain and update email templates across multiple platforms.
• Create and optimize email assets using Adobe Photoshop.
• Proof content, test links, and perform QA prior to deployment.
• Repurpose web and offline content for email and mobile use.
• Deploy campaigns via Salesforce Marketing Cloud using Content Builder and Journey Builder.
• Serve as first-tier support for basic platform and list issues.
• Monitor campaign performance and share insights with stakeholders.
• Develop presentations based on historical data, industry trends, and competitive research.
• Coordinate with internal teams to ensure timely delivery of email and mobile assets.

Senior Specialist – Email and Mobile Marketing

Project Manager

• Lead all aspects of enterprise-wide projects and events that support strategic business goals.
• Develop and maintain comprehensive project plans, charters, risk assessments, issue logs, and status reports.
• Manage project budgets, analyze cost and schedule variances, and report earned value.
• Facilitate large, complex meetings with executive presence and clear outcomes.
• Partner with internal departments and external stakeholders to ensure alignment and successful delivery.
• Provide leadership in a matrixed environment, resolving conflicts and delegating effectively.
• Influence organizational learning by sharing best practices and lessons learned.
• Ensure compliance with project documentation and reporting standards.
• Maintain systematic work processes and strong organizational practices.
• Utilize tools such as MS Word, Excel, Visio, Outlook, and other documentation platforms.

Project Manager – Enterprise Operations

Engineer

• Lead Technical Initiatives: Drive the analysis, design, and development of complex features and projects across multiple systems.
• Mentorship & Collaboration: Serve as a mentor to Software Engineers I & II, providing guidance through pair programming, code reviews, and technical problem-solving.
• Stakeholder Engagement: Collaborate with business analysts, cross-functional teams, and end-users to gather requirements and deliver impactful solutions.
• Innovation & Exploration: Stay ahead of industry trends by exploring emerging technologies and anticipating disruptions.
• Agile Development: Utilize Agile methodologies (Scrum, Kanban) and DevOps practices (CI/CD, automated testing, containerization) to deliver high-quality software.
• Documentation & Standards: Create and maintain comprehensive documentation including flowcharts, diagrams, layouts, and code comments.
• UI/UX & Modern Interfaces: Design and develop engaging user experiences using modern UI/UX technologies, including mobile and AI-enhanced interfaces.

Engineer III – Software

Learning and Development

• Conduct needs analyses to identify learning objectives and desired outcomes
• Design inclusive, learner-centered experiences using adult learning principles and instructional design best practices
• Create and curate high-quality content including one-pagers, guides, workshop materials, and multimedia resources
• Lead and support the delivery of development programs, workshops, and learning events
• Serve as facilitator, producer, or co-facilitator for select learning experiences
• Activate reinforcement strategies to ensure learning translates into behavior change and performance improvement
• Develop interactive e-learning using Articulate Storyline 360, Adobe Captivate, Camtasia Studio, and Adobe Creative Suite
• Build SCORM/AICC-compliant learning modules using HTML/HTML5 and other authoring tools
• Explore and implement emerging technologies to enhance learning accessibility and engagement
• Partner with stakeholders across ALSAC and collaborate with Employee Engagement, Employee Experience, and subject matter experts
• Maintain strong relationships with external vendors and training providers
• Assess the effectiveness and impact of learning programs and provide actionable recommendations
• Ensure all learning experiences reflect DEIB principles and are accessible to all employees

Advisor, Talent Development, Instructional Design

Financial Planning and Analysis

• Lead the management of PMO capital and operational budgets, including approvals, funding, forecasting, and variance analysis
• Serve as the primary liaison for IT cost centers in capital budget planning and tracking
• Provide training and process support to stakeholders involved in budget activities
• Facilitate monthly portfolio planning sessions by coordinating inputs, tracking actions, and ensuring continuity across teams
• Support PMO leadership in aligning project delivery with strategic goals and timelines
• Ensure accuracy of recurring dashboards, reports, and executive share-outs through regular data audits
• Collaborate with project managers to resolve data discrepancies and escalate persistent issues
• Maintain and evolve PMO libraries, templates, and metrics to reflect best practices and methodology updates
• Lead initiatives that enhance PMO delivery efficiency and budget adherence

PMO Portfolio and Budget Analyst II

Director

• Lead the vision, strategy, and culture of experimentation across our digital ecosystem. You’ll build and scale a high-performing team, foster cross-functional collaboration, and champion best practices through governance and education. Your work will accelerate learning, spark innovation, and drive measurable business impact.
• Team Leadership & Operational Excellence: Build and scale a best-in-class experimentation hub. Define and evolve processes, governance, and tooling to support consistent, high-quality experimentation. Establish a repeatable framework that enables scalable, impactful testing across teams.
• Enablement & Education: Design and lead training programs to build experimentation fluency across the organization. Empower teams with the tools and knowledge to confidently apply test-and-learn methodologies. Foster a culture of curiosity, learning, and data-driven decision-making.
• Talent Development & Mentorship: Lead a multidisciplinary team, supporting career growth through coaching, training, and clear development paths. Create an environment that encourages innovation, ownership, and continuous improvement.
• Governance & Knowledge Management: Ensure rigorous documentation and methodological consistency across all experiments. Maintain a centralized repository of test learnings to promote transparency and cross-functional visibility. Champion best practices that drive repeatability and scale.
• Cross-Functional Collaboration & Influence: Partner across channels and divisions to embed experimentation into daily workflows and strategic planning. Drive alignment and shared ownership of experimentation outcomes to maximize impact.
• Strategic Planning & Prioritization: Develop and manage a dynamic experimentation roadmap that balances quick wins with long-term capability building. Provide strategic direction that supports agile testing cycles and sustainable growth.
• Technology & Industry Leadership: Stay ahead of emerging tools, platforms, and industry trends. Evaluate and implement technologies that enhance experimentation efficiency and effectiveness.
• Measurement & Impact Reporting: Build performance dashboards and reporting frameworks to communicate outcomes and insights. Enable data-driven decisions through clear, actionable reporting