Digital Asset Manager

Charity Navigator

Digital Asset Manager overseeing ALSAC’s Digital Asset Management system for effective asset organization and compliance. Ensuring operational efficiency and supporting marketing goals through strategic insights and collaboration with teams.

Posted 6/3/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Administers and maintains the DAM platform, performing updates, configurations, and platform optimizations.
Troubleshoots user issues and partners with ITS Product teams for escalations and technical enhancements.
Oversees ongoing asset ingestion and organization, ensuring duplicates, non-compliant assets, and obsolete content are deprecated appropriately.
Manages user permissions, access controls, and asset security.
Maintains and enforces metadata, taxonomy, and controlled vocabulary standards to drive consistent asset structure.
Develops and leads DAM governance strategies aligned with enterprise content management objectives.
Conducts data quality checks to maintain metadata accuracy and consistency, identifying areas for improvement.
Reviews, evaluates, and validates AI-generated tags to ensure relevance and accuracy.
Designs and refines workflows for the end‑to‑end asset lifecycle, including ingestion, tagging, rights management, version control, delivery, expiration, and archiving.
Continuously monitors workflow efficiency and identifies opportunities to streamline processes and improve user experience.
Builds and maintains analytics dashboards and reporting to track asset usage, discoverability, creative reuse, and distribution trends.
Provides insights and recommendations that guide content strategy, marketing activation, and operational decision-making.
Creates training materials, documentation, and best‑practice guidance to support end users, creators, and partners.
Leads training sessions and onboarding for new users to ensure consistent and effective use of the DAM.
Communicates updates, governance guidelines, system enhancements, and workflow changes clearly and proactively.
Collaborates with cross-functional teams—including marketing, ITS, creative, and content production—to ensure the DAM continues to evolve with organizational needs.
Evaluates emerging technologies, integrations, and AI/ML enhancements that strengthen DAM capabilities.
Acts as a subject‑matter expert on how DAM supports personalization, omnichannel content strategy, and creative operations.

Requirements

What you’ll need

Bachelor’s degree in Information Management, Digital Media, Marketing Operations, Library Science, or a related field.
3–5 years of experience in Digital Asset Management, content operations, marketing technology, or similar roles.
Hands‑on experience with DAM platforms, metadata structures, and asset lifecycle processes.
Strong understanding of metadata, taxonomy development, and controlled vocabularies.
Proven technical aptitude and ability to quickly learn new technologies and integrations.
Excellent organizational, analytical, and critical‑thinking skills.
Interest or experience in utilizing AI/ML tools within DAM environments.
Strong verbal and written communication skills.
Demonstrated success working in a matrixed, cross‑functional environment.

Benefits

Comp & perks

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Digital Asset Managementmetadata structuresasset lifecycle processestaxonomy developmentAI/ML toolsdata quality checksworkflow designanalytics dashboardscontent strategymarketing technology

Soft Skills

organizational skillsanalytical skillscritical-thinking skillsverbal communicationwritten communicationcollaborationtraining and onboardingproblem-solvingproactive communicationuser experience improvement

Certifications

Bachelor’s degree in Information ManagementBachelor’s degree in Digital MediaBachelor’s degree in Marketing OperationsBachelor’s degree in Library Science