Channel Factory

Account Manager

• Understanding and communicating how Channel Factory’s products will assist clients in reaching their marketing goals
• Identify and qualify opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners.
• Work on a verticalised go to market strategy and focus.
• Approach the role with a growth-oriented, learning, entrepreneurial mindset.
• Managing Brand partnerships with local sales and CSM teams from start to finish. Including overarching contracts, strategy, brief response, media plan creation, execution, reporting and invoicing
• Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction
• Regular travel to visit top tier advertisers in the EMEA region
• Creating and maintaining short and long-term Account Plans for each designated account
• Responding to all client requests with urgency by using knowledge and understanding of all internal systems
• Internal communication around partnerships, contract structures and planning
• Expanding relationships through regular client communication to build and maintain deep-level partnerships
• Actively up selling and renewing existing clients
• Working side by side with local Sales teams to expand the business, provide brief responses and help with ad-hoc client requests
• Work with sales teams to educate clients post-sales about Channel Factory’s offering for both managed and self-service products; working with external partners to provide best solutions for the client
• Using Salesforce to help with forecasting and to track/manage opportunities
• Maintaining and updating proficiencies in the video marketing space

Business Development Director – Brand Partnerships, EMEA

Solutions Engineer

• Manage the end-to-end campaign lifecycle, ensuring timely execution, pacing, and delivery against client KPIs.
• Build and implement campaign strategies aligned with client objectives, focusing on retention and long-term success.
• Collaborate with internal teams to proactively troubleshoot challenges and adjust campaign strategies as needed.
• Conduct regular performance analysis and reporting, providing actionable insights to improve campaign outcomes.
• Provide regular campaign updates and reporting, ensuring transparency and a shared understanding of results.

Client Solutions Manager

Product Specialist

• Triage, prioritize, and manage incoming tickets in the Product Support Portal.
• Resolve issues independently whenever possible through investigations, admin actions, configurations, or settings updates.
• Identify when to escalate — and chase responses to keep resolutions on track.
• Monitor ticket timelines and make sure SLAs and response expectations are met.
• Communicate clearly and proactively with requestors and internal teams.
• Provide training and guidance to internal users.
• Keep documentation and support materials up to date with recurring questions and solutions.
• Collaborate closely with Product, Engineering, and Business teams to continuously improve the support process.

Product Specialist – Junior/Mid-Level

Technical Program Manager

• Lead cross-functional delivery of major technical projects spanning product, engineering, data science, infrastructure, and security.
• Design and maintain lightweight processes (e.g., RFCs, design reviews) that clarify scope, capture trade-offs, and keep decision-making transparent.
• Drive end-to-end program execution using Jira, Confluence, and/or other project management tools (e.g., Trello, Asana, ClickUp, Smartsheet, etc.) as systems of record.
• Establish and uphold documentation standards, ensuring that information remains accessible, current, and actionable.
• Partner with Product and Engineering leaders to define realistic timelines, manage scope, and communicate risks clearly and early.
• Translate complex technical initiatives, including those involving AI models, LLMs, and agentic systems — into actionable plans for non-technical stakeholders.
• Coordinate effectively across time zones and remote teams, communicating asynchronously with intent and timing outreach to ensure responsiveness.
• Foster strong relationships with vendors and third-party partners, ensuring delivery alignment and clear accountability.
• Support (and potentially lead) transitions of projects from third-party ownership to internal teams.
• Facilitate key planning ceremonies such as kickoffs, retrospectives, roadmap reviews, and quarterly planning sessions.
• Provide concise, data-driven updates to leadership and executive teams, ensuring visibility into milestones, blockers, and next steps.
• Coach technical and product leads on planning discipline, estimation, and stakeholder communication.
• Balance empathy with accountability, keeping teams focused while navigating trade-offs with professionalism.
• Demonstrate judgment in ambiguity, recognizing when additional discussion no longer improves outcomes and making decisions to maintain momentum.
• Promote human-in-the-loop principles as a force multiplier for collaboration, change management, and AI adoption across teams.
• All other tasks as required.

Senior Technical Program Manager

Support Engineer

• Provide Tier 2/3 technical support for end users in your region via Jira Service Management.
• Manage and maintain the macOS fleet through Jamf Pro, including enrollment, compliance, and patch management.
• Support Google Workspace administration (user lifecycle, mail routing, permissions, and group management).
• Administer SSO/MFA platforms (OneLogin or similar) — user provisioning and application assignments.
• Coordinate hardware logistics for your region — procurement, shipping, RMA, and local vendor management.
• Collaborate with global IT teams to ensure follow-the-sun coverage and consistent standards.
• Maintain asset records and documentation in our IT systems.
• Participate in global projects (automation, onboarding/offboarding improvements, and process documentation).

IT Support Engineer

Marketing

• Lead the media buying strategy and execution across multiple platforms
• Optimize campaigns to meet client objectives and adhere to performance standards
• Oversee media pacing and budget management
• Act as a technical lead for tracking and measurement tools
• Mentor junior members and improve internal processes
• Collaborate with cross-functional teams for campaign execution

Senior Media Buyer

Data Engineer

• Modernize core ETL processes by refactoring our existing Python / OpenSearch / SQL (PostgreSQL) based ETL systems to land data in our Data Lakehouse (Apache Iceberg)
• Collaborate with product managers and business stakeholders to understand complex business requirements to translate business needs into well-designed and maintainable solutions
• Ensure data quality and reliability by implementing robust data quality checks, monitoring, and alerting to ensure the accuracy and timeliness of all data pipelines
• Create data governance policies and develop data models and schemas optimized for analytical workloads
• Influence the direction for key infrastructure and framework choices for data pipelining and data management
• Manage complex initiatives by setting project priorities, deadlines, and deliverables
• Collaborate effectively with distributed team members across multiple time zones, including offshore development teams
• Build relationships and foster team cohesion across geographical and cultural boundaries
• All other tasks as required.

Senior Data Engineer

Backend Engineer

• - Collaborate with product managers, designers, and other engineers to develop and deliver end-to-end features across the stack
• - Lead technical design discussions and make architectural decisions for new features and systems
• - Analyze and optimize code for quality, efficiency, and performance, and provide feedback to peers during code reviews
• - Establish ownership of components, features, or systems with expert end-to-end understanding
• - Manage project priorities, deadlines, and deliverables
• - Collaborate effectively with distributed team members across multiple time zones, including offshore development teams
• - Build relationships and foster team cohesion across geographical and cultural boundaries.
• - All other tasks as required.

Senior Software Engineer – Python

• Lead media buying strategy and execution across multiple platforms
• Develop data-driven advertising strategies
• Oversee media pacing within budget constraints
• Act as technical lead for tracking and analytics tools
• Provide training and mentorship to junior team members
• Collaborate with cross-functional teams and clients

Recruitment

• Develops, facilitates, and implements all phases of the recruitment process.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
• Resume source, pre-screen candidates, and collaborate with hiring managers across each stage of the interview process for the US market.
• Resume sourcing Digital Marketing Professionals across Sales, Strategy, Account Management, AdOps, Finance, and Product, including Software Engineering, Product Management, Project Management, Design, etc.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials in collaboration with our Recruitment Coordinator.
• Assists with job posting and job advertising processes.
• Collaborate with vendors to project manage and assist with staffing needs and operations of the company across the US and Mexico.
• Maintaining constant communication with our 3rd party vendors/recruitment agency partners to ensure we are receiving resumes for our open job positions, and the interview process is on track to meet staffing deadlines.
• Liaise with recruiting agencies to help coordinate and schedule candidate interviews with internal leadership and hiring managers in a timely manner.
• Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Collaborates with the hiring managers and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
• Collaborate with the recruitment team to discuss project statuses and participate in recruitment strategy meetings to improve the recruitment process.
• Prepare and share staffing updates with HR team members.
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
• Stay on industry trends, staffing trends, and updates by attending and participating in college job fairs, recruiting sessions, virtual events, etc.
• Performs other duties as assigned.

Recruiter – Human Resources

• Build, manage, and expand senior-level relationships with Fortune 500 brands (and their media agencies.)
• Drive business development with US based brands, delivering against ambitious revenue and growth targets.
• Develop and execute verticalized go-to-market strategies aligned with global priorities.
• Lead strategic conversations with C-level and VP-level stakeholders at clients and agencies.
• Own the full sales cycle: prospecting, pitching, negotiating, closing, and upselling.
• Partner with internal teams (Sales, CSM, Product, Marketing) to deliver best-in-class client solutions.
• Create and maintain short- and long-term account plans to ensure retention, growth, and renewal.
• Regularly represent Channel Factory at industry events, thought leadership forums, and client meetings.
• Leverage Salesforce and other tools for pipeline management, forecasting, and opportunity tracking.
• All other duties as assigned.

Senior Director, Brand Partnerships

Sales

• Support the execution of marketing plans across EMEA, aligning global strategy to local market needs.
• Partner with local MDs and leadership to tailor campaigns for emerging and mature markets.
• Plan and execute EMEA-focused events (e.g., industry conferences, client activations, webinars), including logistics, content creation, and on-site management.
• Support PR initiatives and localize marketing materials for key markets.
• Track and report on marketing campaign performance and industry trends to inform strategy.
• Collaborate with sales and strategy teams to create and maintain compelling sales collateral (one-sheets, decks, case studies, proposals).
• Lead the creation and execution of large-scale client programs, proposals, and partnerships.
• Partner with research to integrate market and performance data into sales enablement tools.
• Help bring Channel Factory programs to life through storytelling — turning post-campaign results into client success narratives.
• Act as the main point of contact between central marketing and local EMEA teams.
• Align with global marketing and other regional teams to ensure consistent messaging and branding.
• Manage vendors for branding, signage, printing, and promotional materials.
• Build strong relationships with customers, partners, and influencers across the region.

Marketing and Sales Manager

Financial Planning and Analysis

• Provide FP&A finance support to the finance team related to productivity, demand planning, reporting - including KPI reporting, and metrics in a timely manner.
• Identify and understand business challenges; propose and create solutions.
• Partner directly with the finance team and other internal teams to collaborate on metrics, goals, and business reviews.
• Dive deeply into financial data and become a subject matter expert to provide additional insights.
• Work on corporate projects and initiatives that impact the entire organization.
• Work with the team lead to prepare Board & Investor presentations that provide insightful analysis, identify required action items, and effectively frame decisions to be made.
• Identify and research variances to forecast, budget, and prior-year expenses, proactively identifying opportunities for improvement.
• Work with the team on Corp Dev initiatives and due diligence.
• Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization.
• Manage and develop direct reports setting clear expectations, providing feedback, and monitoring their progress to meet organizational objectives.
• All other duties and responsibilities as assigned.

Senior Manager, Financial Planning & Analysis, FP&A

Manager

• Drive evolution from descriptive reporting to systematic performance research and validation
• Architect analytical frameworks to answer what drives campaign performance variation
• Build systematic learning cycles transforming raw campaign data into organizational intelligence
• Design and implement systematic performance clustering methodologies to identify campaign performance variations and underlying drivers
• Develop market segmentation frameworks applied to campaign data to reveal hidden patterns in audience behavior and contextual effectiveness
• Create hypothesis-driven research cycles from exploratory analysis to validated insights through rigorous statistical testing
• Establish measurement protocols that distinguish correlation from causation in campaign performance patterns
• Architect comprehensive A/B testing and experimentation frameworks isolating the performance impact of data science solutions
• Design control group methodologies to measure incremental lift from new targeting algorithms, optimization features, and contextual classification improvements
• Build statistical validation protocols to determine whether algorithmic innovations actually improve margins, conversion rates, and client ROI
• Create performance benchmarking systems that track the business impact of machine learning model deployments over time
• Develop causal inference methodologies that separate genuine algorithmic improvements from market noise and external factors
• Transform complex analytical research into strategic recommendations that drive campaign optimization and client success
• Lead quarterly research cycles that identify emerging performance patterns and competitive insights for account teams
• Design custom measurement studies that demonstrate campaign effectiveness and isolate the drivers of client success
• Build automated research pipelines that continuously monitor performance variations and alert teams to optimization opportunities
• Create client-facing research reports that showcase Channel Factory's analytical sophistication and performance validation capabilities
• Leverage Starrocks, AWS, Datorama, and Python to build scalable research infrastructure that supports systematic performance analysis
• Partner with data science teams to design controlled experiments and develop feature engineering pipelines
• Create reproducible research workflows that enable quarterly learning cycles and systematic hypothesis validation
• Establish statistical rigor and best practices for measuring ROI and business impact of algorithmic innovations

Senior Manager, Analytics, Product Innovation

Data Analyst

• Manage Analytics deliverables throughout all phases of a marketing/media analytics engagement, including project scoping, data analysis, project management, and presentation of results to internal and external stakeholders
• Develop and deliver integrated research, measurement, analytics, and insights to help clients optimize their media strategies and achieve campaign objectives
• Analyze campaign data across YouTube, social, and digital platforms to assess performance and effectiveness, providing actionable insights
• Identify key trends, performance drivers, and optimization opportunities, translating complex data into clear recommendations
• Develop and present client-facing reports, including topline weekly, deep-dive monthly, quarterly, mid-campaign, and wrap-up analyses utilizing tools such as Tableau, Dataroma, Looker, Qlic, Metabase, etc.
• Collaborate with internal teams to enhance media planning, buying, and optimization strategies based on data insights
• Utilize brand suitability and contextual targeting methodologies to improve media efficiency and brand safety
• Monitor industry trends, advancements in measurement methodologies, and emerging ad tech solutions to keep Channel Factory at the forefront of innovation
• Provide strategic thought leadership and subject matter expertise on data, research methodologies, measurement, and analytical techniques to enhance capabilities and drive competitive advantage
• Mentor junior team members and perform other duties as assigned

Senior Data Analyst, Data & Analytics

Operations

• Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels.
• Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.
• The Assistant media buyer will be eager to learn professionally, seeking to learn and grow and become the expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, he/she/they can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to hit the ground running.
• Channel Factory is looking for an assistant to support the Client Operations team by optimizing workflow, integrating technology, and improving processes. The role entails being detail-oriented, comfortable with automation tools, and able to coordinate between teams to enhance efficiency.
• Main Responsibilities: Process Support: Help streamline workflows and implement automation tools (e.g., SFDC updates, ViewIQ AI, MCI database). Team Coordination: Facilitate communication between the Client Solutions and Product teams to ensure smooth collaboration. Project Assistance: Support longer-term initiatives that enhance operational efficiency and client satisfaction (CBT, TTT, QA, benchmarks, & more). Process Monitoring: Track key metrics to identify inefficiencies and report findings to leadership. Technology Assistance: Help evaluate and integrate new tools to improve productivity. Workflow Coordination: Support process improvements by identifying inefficiencies. Assist in implementing automation tools to optimize operations. Document and maintain standard operating procedures (SOPs). Team Collaboration & Support: Help organize meetings and gather team feedback. Provide basic training and support for new tools. Act as a liaison to ensure clear communication between teams. Client Solutions Support: Assist in resolving client issues by coordinating with internal teams. Further implement strategies that improve client service efficiency. Technology & Process Integration: Stay informed about new technologies that can improve team operations. Assist in onboarding new tools into existing workflows.

Business Development Director – Brand Partnerships, EMEA

Client Solutions Manager

Product Specialist – Junior/Mid-Level

Senior Technical Program Manager

IT Support Engineer

Senior Media Buyer

Senior Data Engineer

Senior Software Engineer – Python

Senior Media Buyer

Recruiter – Human Resources

Senior Director, Brand Partnerships

Marketing and Sales Manager

Senior Manager, Financial Planning & Analysis, FP&A

Senior Manager, Analytics, Product Innovation

Senior Data Analyst, Data & Analytics

Client Operations Assistant