Channel Factory

Digital Marketing

• Become a power user of our ViewIQ technology & execute full 360-Youtube media planning and buying understanding and functionality
• Serve as the main point-of-contact/consultant to clients, understanding and communicating how Channel Factory’s products will help them achieve their media goals in the YouTube space—including but not limited to advisement on YT products, targeting strategy, inventory availability, buying strategy & optimizations, and buying platform assistance (DV360, Google Ads)
• Lead Kick-off calls, setting clear expectations and measures from the start, and serving as the single-point-of-contact with Programmatic Solutions for all inquiries.
• Own and grow a book of business by focusing on client retention, growth, renewals
• Partner with Sales and independently lead client calls to assist with up-selling
• Create and maintain short and long-term Account Plans for each designated account.
• Monitor campaign pacing and performance and have on-going discussions with internal teams and clients; proactively address any issues and provide multiple solutions and optimization strategies for under-performing areas.
• Create mid-campaign and end of campaign reports, highlighting CF’s effectiveness and conducting quarterly business reviews (QBR) for key clients
• Update Salesforce for proper campaign information and revenue tracking
• Reconcile monthly billing with Finance, ensuring accuracy & timely completion
• Work closely with Product to improve and enhance our products and ViewIQ platform
• Stay up with current events and industry changes, and share suggestions to update our Inclusion List approach and methodology as needed
• Assist in special projects as needed

Account Manager – Digital Marketing

Marketing

• Flawlessly create and launch video campaigns across multiple platforms, including and not limited to YouTube, Google Video Partners, Facebook, etc.
• Provide ongoing campaign management, ensuring optimal performance and delivery, constantly exceeding KPI expectations
• Troubleshoot pixels/tags, creative, and 3rd party vendors to ensure proper campaign execution
• Effectively work alongside fellow team members, 3rd party vendors, and clients to launch and optimize campaigns
• Act as the technical point of contact for internal teams and clients
• Communicate new product updates/features and value to internal teams
• Team up with Account Management to develop upsell strategy for clients with the use of data & analytics, marketplace trends, and new features/products
• Keep up to date with the evolving digital ecosystem and relevant cultural events that may have an impact on your buying strategy for campaigns
• Proactively find opportunities to grow the business by diving into campaign analytics and marketplace trends
• All other duties as assigned.

Media Buyer – Programmatic

Human Resources

• Manage the full employee lifecycle (onboarding to offboarding)
• Ensure compliance with local employment law, internal policies, and controls
• Maintain accurate and compliant HR documentation
• Partner with Payroll to ensure correct salary, tax, and benefits administration
• Identify risks and drive practical process improvements
• Advise managers on performance, absence, disciplinaries, and terminations
• Independently handle employee relations cases end-to-end
• Support headcount planning and structural changes aligned with business needs
• Support performance review and salary review cycles
• Coach managers on feedback and improvement plans
• Coordinate local benefits administration
• Take full responsibility for assigned markets
• Deliver deadlines and compliance obligations reliably
• Provide pragmatic HR guidance aligned with business priorities
• Operate with humility and a no-prestige mindset, stepping in where needed
• Share knowledge and experience to strengthen the wider HR team

HR Business Partner

SDET

• **Responsibilities**
• - Design, develop, and maintain automated testing frameworks for backend services, APIs, and UI workflows.
• - Use or create AI-powered tools to improve the QA lifecycle (e.g., automated test generation, log-anomaly detection, AI-assisted debugging, intelligent regression selection).
• - Participate in planning discussions and contribute QA and automation insights early in the development process.
• - Execute manual and automated regression testing for scheduled release cycles.
• - Ensure test coverage, reliability, and performance across multiple systems and environments.
• - Review product features to identify edge cases, automation opportunities, and risks.
• - Collaborate with engineering teams (local and offshore) to define quality standards and maintain test execution pipelines.
• - Troubleshoot issues, analyze root causes, and support engineering teams in resolving defects efficiently.

Account Manager – Digital Marketing

Media Buyer – Programmatic

HR Business Partner

QA Automation Engineer