Chain IQ Group AG

Procurement

• Oversee Sourcing Excellence and Procurement Operations (Tail Spend Management)
• Embed AI-driven operating models to enhance productivity and reduce manual effort
• Drive advanced automation, AI orchestration and strategic value creation
• Ensure that procurement services are delivered consistently, efficiently, and with superior client experience
• Enable scalable rollout of Chain IQs target operating model (TOM)

Group Head – Procurement Operations

• needs to be a dynamic, highly client-focused individual with proven experience within Procurement Operations & Supply Chain
• Encompasses the manufacturing background and ensures that the plant operations are supported with the P2P tasks, supplier delivery updates/ follow-ups, Invoice reconciliation, material code creations etc
• Day-to-day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services (e.g. catalogue management / maintenance, other master data management / maintenance, Supplier follow ups, PR/PO processing and assistance etc, invoice reconciliation etc)
• Optimized and compliant use of defined procurement processes, platforms and channels through continuous improvement (supported by in-house process excellence resources), end user education, P2P platform roll-out / expansion / enhancement (including data / gap analysis, testing, end user training and change management)
• Placed at the client site and interacting with the end users directly and prioritizing the work as per the requirement and ensuring that all the issues are addressed in accordance with the expectations
• Working on pending PO related confirmations from vendors, ensuring that the delivery of material will be administered on time
• Acting as the senior point of contact of internal and external client escalation and resolution as required
• Providing expertise across a range of P2P process and system issues, solutions and strategy as required, e.g. to support existing client service expansion / enhancement or new client integration / implementation and support management with ad-hoc tasks, report, activities
• Preparing TCOs – responsible for securing the approvals from departments heads, operations, finance and HR
• Ensuring functional KPIs, SLAs and other performance objectives are met
• Responsible for maintaining an effective internal controls framework across all CIQ group
• Collaborate with cross-functional teams to streamline procurement workflows
• Provide operational backup to the manager in case they are unavailable, offering operational support to colleagues
• Handling, maintenance and documentation of client requests, queries and resolution through their ticketing solution against a defined service catalogue
• Maintenance of knowledge management systems and client education material (e.g. ‘how to’ guides) to ensure ongoing efficiency and effectiveness of process and client satisfaction

Procurement Buyer

• Establishing and maintaining strong relationships with stakeholders
• Leading assigned sourcing initiatives
• Conducting market tenders and managing evaluations for supplier selection
• Understanding business requirements and structuring deals
• Negotiating deals to achieve optimal commercial terms
• Drafting contracts based on standard terms and conditions
• Leading cross-functional deal teams and liaising with senior stakeholders
• Building relationships with key suppliers
• Maintaining market awareness for assigned categories
• Identifying and implementing opportunities to deliver savings for Clients
• Mentoring/coaching less experienced team members

Sourcing Technology Services

• Execute Strategic Sourcing Initiatives Across Multiple Clients
• Deliver Cost Optimization & Value Creation
• Develop Strategic Supplier Relationships
• Manage Complex Procurement Processes
• Contract Development & Negotiation
• Cross-Regional Collaboration
• Performance Reporting & Insights

Sourcing, Real Estate & Services

• Deliver value-add sourcing services to clients in a structured, professional and consistent manner
• Collaboration with Head of Sourcing, Sourcing Operations and Tactical Buying and Team Leads
• Establish and maintain strong relationships with internal, client and supplier stakeholders
• Organize and manage market tenders
• Evaluate suppliers proposals and perform bid analysis
• Negotiating deals to achieve optimal outcomes
• Draft contracts with vendors
• Identifying opportunities to drive improvements
• Ensuring KPIs, SLAs and performance objectives are met
• Supporting coaching and development of more junior colleagues

Tactical Sourcing Corporate Services

Client Services Representative

• Deliver value-add sourcing services to clients in a structured, professional, and consistent manner
• Day-to-day operational process management and support of relevant operational and P2P processes
• Ensure optimal use of Operational Procurement & Client Service Desk systems
• Accountable for accurate and timely ordering and receipt of goods and services
• Optimize use of defined procurement processes, platforms, and channels
• Provide expertise across a range of P2P process and system issues
• Ensure functional KPIs, SLAs, and other performance objectives are met
• Collaborate with cross-functional teams to streamline procurement workflows

Operational Procurement Consultant, Client Service Desk

• Serve as a trusted advisor to the Global Head Sourcing Excellence on strategic decisions, organizational priorities, and operational challenges.
• Analyze data and trends to provide insights, support decision-making, and develop action plans.
• Participate in executive meetings, track key performance metrics, and ensure follow-up on critical initiatives.
• Lead and manage cross-functional projects and initiatives from inception through execution, ensuring alignment with organizational goals.
• Establish project scopes, timelines, resource allocation, and KPIs for measuring project success.
• Facilitate regular progress reviews, identify roadblocks, and coordinate resources to maintain project momentum.
• Identify areas for process optimization, standardization, and improved workflow across various departments.
• Implement best practices and continuous improvement initiatives to enhance productivity and operational effectiveness.
• Oversee the creation and management of dashboards, reports, and other tools for monitoring performance and accountability.
• Prepare presentations, briefing materials, and reports for internal and external stakeholders.
• Analyze existing sourcing processes with a focus on supply chain and procurement inefficiencies, identifying opportunities for improvement.
• Design and implement optimized sourcing processes that align with global standards and regional supply chain needs.
• Utilize prompt engineering skills to enhance the automation and efficiency of sourcing and procurement processes.
• Collaborate with Regional Management teams, including Supply Chain and Procurement Leads, to address deficiencies in sourcing practices.
• Facilitate cross-functional teams to drive the adoption of new sourcing processes, tools, and techniques.
• Develop and execute change management strategies to support the successful implementation of new processes.
• Establish key performance indicators (KPIs) to monitor the effectiveness of sourcing and procurement processes.
• Regularly report on process performance to Global Sourcing Excellence leadership.
• Provide training and support to sourcing and procurement teams on new processes, tools, and prompt engineering techniques.
• Conduct onboarding sessions for new sourcers and procurement specialists, ensuring they are familiar with the company’s sourcing methodologies and tools.
• Identify and mitigate risks associated with sourcing activities to ensure compliance with regulatory and client standards.
• Ensure that sourcing and procurement teams adhere to the company’s internal controls and standards.
• Co-design and lead the implementation of global Sourcing Excellence initiatives, with a strong emphasis on procurement best practices.
• Ensure that the company’s Sourcing Community operates according to the latest Target Operating Model (TOM), including clear roles, team setups, and communication strategies.
• Collaborate with key stakeholders, including the Regional CEO EMEA, Regional Client Account Managers, and Global Sourcing Leads, to drive sourcing and procurement excellence initiatives.

Sourcing Excellence

• Develop and implement sourcing strategies to maximize efficiency and value.
• Analyse procurement costs and recommend cost-reduction methods.
• Negotiate and secure profitable deals for clients.
• Optimize sourcing procedures for efficiency.
• Collaborate with senior stakeholders (VPs/MDs) to align on terms and processes.
• Lead end-to-end RFx processes using SaaS tools.
• Conduct cost/scenario analysis and benchmarking.
• Estimate and mitigate risks in sourcing.
• Monitor supplier market dynamics and anticipate shifts in negotiating power.
• Identify and partner with reliable vendors.
• Plan delivery quantities and timing.

• Deliver value-add sourcing services to clients in a structured, professional and consistent manner
• Collaboration with Head of Sourcing, Sourcing Operations and Tactical Buying and Team Leads to ensure optimal use of Sourcing, Sourcing Operations and Tactical Buying capabilities
• Establishing and maintaining strong relationships with internal, client and supplier stakeholders
• Organize and manage market tenders
• Evaluate suppliers proposals and perform bid analysis – provide input and recommendations for supplier selection
• Negotiating deals to achieve optimal commercial, specification, compliance and contractual outcomes
• Negotiating with vendors for building positive, long-term relationships
• Drafting and negotiating contracts with vendors based on standard terms and conditions
• Identifying opportunities to drive improvements and contributes to their implementation
• Adhering to the client’s corporate standards
• Ensuring the functional KPIs, SLAs and other performance objectives are met including savings targets
• Ensuring accuracy of data and compliance with the given sourcing requirements
• Performing spend analysis to proactively identify savings opportunities
• Forecasting and reporting savings
• Support and run RFx, eAuction – create and manage event in e-sourcing tool
• Ensuring proactive and timely engagement with clients
• Ensuring proactivity for additional support/extra activities/projects
• Supporting coaching and development of more junior colleagues
• Seen as a role model by colleagues in Chain IQ and clients
• Acting as category champion for the managed category

Sourcing, Real Estate and Facility Management

Manager

• Oversee end-to-end service delivery across S2C and P2P processes, ensuring productivity, capacity utilization, and throughput
• Monitor, analyze, and report on KPIs, SLAs, and SPIs to ensure transparent and effective performance management
• Identify underperformance and define structured remediation actions, including root cause analysis, corrective measures, and timelines
• Lead and manage ad-hoc projects addressing operational, performance, or delivery-related topics
• Manage client satisfaction and feedback processes, including CSAT analysis and root cause identification

Global Client Performance Manager

Solutions Engineer

• Designing, developing, and delivering enterprise solutions that enable intelligent automation and process optimization within an Integration team.
• Focus on engineering, combining workflow orchestration, secure integration, standardization and applied AI to build scalable and efficient integration systems.
• Contribute to the organization’s modernization journey by developing automation-driven solutions that align with Zero Trust security principles and responsible practices.
• Design and develop secure, scalable, and modular solutions that enable automation and process optimization.
• Build and maintain workflow-driven systems to streamline operations and improve efficiency.
• Develop proofs of concept (POCs) to test new technologies and validate automation approaches.
• Ensure all designs comply with Zero Trust principles, secure identity management, and data protection standards.
• Engineering excellence by defining best practices, standard frameworks, and governance models aligned with industry standards and organizational goals.
• Partner with business, data, platform and client teams to translate requirements into robust, maintainable solutions.
• Produce and maintain solution documentation, including technical designs and operational procedures.
• Maintain compliance with enterprise security and governance standards (SOC 2, GDPR, RBAC).
• Apply AI and GenAI capabilities to enhance automation, analytics, and decision-support workflows.
• Integrate data-driven intelligence into automation solutions to support smarter decision-making.
• Apply AI risk management frameworks (e.g., NIST AI RMF, ISO/IEC 23894) to ensure responsible and transparent use of automation.

Integration Engineer

• deliver value-add sourcing services to clients in a structured, professional and consistent manner
• collaboration with Head of Sourcing, Sourcing Operations and Tactical Buying and Team Leads to ensure optimal use of Sourcing, Sourcing Operations and Tactical Buying capabilities
• establishing and maintaining strong relationships with internal, client and supplier stakeholders
• organize and manage market tenders
• evaluate suppliers proposals and perform bid analysis – provide input and recommendations for supplier selection
• negotiating deals to achieve optimal commercial, specification, compliance and contractual outcomes
• drafting and negotiating contracts with vendors based on standard terms and conditions
• identifying opportunities to drive improvements and contributes to their implementation
• adhering to the client’s corporate standards
• ensuring the functional KPIs, SLAs and other performance objectives are met including savings targets
• ensuring accuracy of data and compliance with the given sourcing requirements
• performing spend analysis to proactively identify savings opportunities
• forecasting and reporting savings
• support and run RFx, eAuction – create and manage event in e-sourcing tool
• ensuring proactive and timely engagement with clients
• ensuring proactivity for additional support/extra activities/projects
• supporting coaching and development of more junior colleagues
• seen as a role model by colleagues in Chain IQ and clients
• acting as category champion for the managed category