Chain IQ Group AG

IT Support

• Deliver reliable IT support services to end users
• Provide first and second-level IT support for incidents and service requests
• Act as primary point of contact for end users
• Support hardware lifecycle tasks

Security Engineer

• Manage front desk operations and support office administration.
• Ensure physical security compliance within the Offshore Delivery Center (ODC).
• Coordinate audit and reporting activities.
• Act as key liaison for ODC-related requirements.
• Support daily office operations and assist in planning meetings, workshops, and events.
• Monitor and control access to secure areas and maintain physical security procedures.
• Prepare compliance reports and documentation for audits.

Reception & Physical Security Coordinator

Procurement

• Monitor and process all demand requests ensuring timely and accurate service delivery.
• Manage the full Joiners/Movers/Leavers lifecycle, including user setup, entitlement changes and vendor platform updates (e.g., Bloomberg, LSEG/DACS).
• Maintain accurate MDS inventory by updating all user, product and entitlement changes; conduct regular data validation with stakeholders.
• Collaborate with vendor account managers to maintain up‑to‑date user lists and support renewals.
• Perform monthly invoice reconciliation against inventory, troubleshoot discrepancies and support Accounts Payable with allocation outputs.
• Perform monthly vendor declarations and handle ad‑hoc exchange reporting requirements.
• Respond to stakeholder queries regarding licence usage, contract inclusions/exclusions, entity coverage and compliance with usage rights.
• Build and maintain strong working relationships with internal clients, acting as a reliable point of contact for MDS operational matters.
• Support assigned MDS initiatives such as demand management, savings challenges, optimization exercises and usage reviews.
• Support sourcing activities such as renewals, benchmarking, negotiations, vendor clarifications and displacement opportunities.
• Assist with RFx, commercial analysis, pricing comparisons, spend reviews and supplier evaluation activities.
• Contribute to cost‑saving and optimization initiatives by providing data insights, consumption analysis and usage rationalization recommendations.
• Review vendor contracts from an operational perspective, ensuring compliance with licensing terms, rights management rules and governance frameworks.
• Deliver accurate operational and sourcing‑related reporting to support financial planning, stakeholder decision‑making and performance tracking.
• Maintain awareness of market data vendor landscape, product developments, pricing changes and industry trends to support sourcing strategy.

Sourcing Market Data Services

Data Engineer

• Define and evolve the enterprise data architecture across transactional systems, analytical platforms, semantic models and AI platforms.
• Design the overall information architecture spanning: OLTP systems, Lakehouse, Data Products, Semantic Models, Ontologies, Knowledge Graphs, Context Graphs, Vector Stores, AI Retrieval Architecture.
• Define canonical business entities, relationships, taxonomies and domain boundaries across the enterprise.
• Architect how structured, semi-structured and unstructured information is connected into a unified enterprise knowledge model.
• Design how documents, contracts, communications, workflows and business events are transformed into governed enterprise knowledge.
• Define patterns for entity resolution, relationship management, provenance, confidence scoring and temporal modelling.
• Establish modelling standards for transactional, analytical, semantic and graph workloads.
• Design multi-tenant information models supporting isolation while enabling reusable platform capabilities.
• Work closely with the Data Governance Lead to ensure architecture and governance evolve together through ownership models, metadata, lineage, quality controls and automated guardrails.
• Partner with Product, AI and Engineering to ensure new capabilities build upon shared enterprise information assets rather than isolated datasets.
• Guide engineering teams on data modelling decisions, balancing delivery speed with long-term architectural integrity.
• Ensure new data products align with enterprise information architecture and contribute reusable business capabilities.

Data Architect

• Lead, coach, and develop a team of Tactical Sourcers.
• Manage daily sourcing operations and ensure efficient execution of sourcing requests.
• Build effective working relationships with procurement stakeholders, business users, and suppliers.
• Drive standardization of sourcing processes, templates, and documentation.

Sourcing Team Lead

Operations

• Support Client Engagement Managers in overseeing client operations and ensuring consistent service delivery
• Prepare executive-ready reports, presentations, governance materials, and business review documents
• Analyze operational, procurement, and financial data to identify trends, risks, and improvement opportunities
• Ensure data quality and consistency across reporting and management dashboards
• Track KPIs, risks, actions, and client commitments through established governance structures
• Support resource planning, workload monitoring, and operational performance management
• Coordinate cross-functional activities and facilitate follow-up of agreed actions
• Contribute to continuous improvement initiatives and process optimization projects
• Support issue resolution through structured analysis and fact-based recommendations
• Participate in internal governance meetings and operational huddles

Client Operations Consultant

• Lead, coach, and develop a team of Strategic Sourcers
• Build and maintain strategic client relationships
• Oversee high-value sourcing initiatives across various IT categories
• Support and lead negotiations for large-scale supplier agreements
• Ensure compliance with client policies and procurement standards

Head of Sourcing Technology Services

• Develop and implement sourcing strategies to maximize efficiency and value.
• Analyse procurement costs and recommend cost-reduction methods.
• Negotiate and secure profitable deals for clients.
• Optimize sourcing procedures for efficiency.
• Collaborate with senior stakeholders (VPs/MDs) to align on terms and processes.
• Lead end-to-end RFx processes using SaaS tools.
• Conduct cost/scenario analysis and benchmarking.
• Estimate and mitigate risks in sourcing.
• Monitor supplier market dynamics and anticipate shifts in negotiating power.
• Identify and partner with reliable vendors.
• Plan delivery quantities and timing.

Sourcing Technology Services

• Lead a workstream and coordinate related activities during client onboardings.
• Translate client requirements and commercial commitments into clear transition deliverables.
• Provide leadership across cross-functional teams, ensuring alignment, clarity, and disciplined execution without necessarily relying on formal reporting lines.
• Support the development of onboarding charters, governance inputs, milestones, roles, decision points, and readiness criteria from a procurement solution perspective.
• Provide subject matter input and guidance on procurement solution topics, ensuring that decisions are pragmatic, scalable, and aligned with Chain IQ delivery standards.
• Facilitate discussions with internal and client stakeholders to clarify requirements, dependencies, risks, and decision points.
• Ensure that key solution decisions are documented and aligned with transition governance, timelines, and readiness milestones.
• Support go-live readiness and handover into steady-state operations.
• Contribute to the continuous improvement of Chain IQ’s transition methodology, playbooks, templates, and reusable delivery standards.

Transition Procurement Lead

• Lead strategic sourcing initiatives and manage complex procurement activities across IT sub-categories including Hardware, Software, SaaS, Network, Telecom, and Colocation services
• Partner closely with internal stakeholders and suppliers to deliver value through cost optimization, commercial excellence, risk management, and innovative sourcing strategies
• Act as the subject matter expert for IT procurement sub-categories, ensuring effective supplier relationship management for strategic and preferred suppliers
• Conduct spend, contract, and market analyses to identify savings opportunities, efficiencies, and sourcing risks
• Develop and implement category strategies and sourcing roadmaps aligned with regional and global business requirements
• Lead commercial negotiations with suppliers to secure optimal contractual, financial, and operational outcomes
• Manage relationships with major IT vendors and service providers
• Monitor supplier performance and drive continuous improvement initiatives
• Design and execute sourcing events, including RFI, RFP, RFQ, and competitive tender processes
• Track, measure, and report sourcing outcomes and savings achievements
• Proactively foster effective collaboration and strong communication with key client stakeholders to deliver defined business goals.

Tactical Sourcing IT/ITO

• Support Strategic Sourcers in executing strategic and higher-complexity sourcing deals.
• Assist in running RFI, RFP, RFQ and eAuction activities.
• Independently execute simple and low-complexity sourcing requests.
• Coordinate with internal stakeholders, client stakeholders, suppliers and procurement operations teams.
• Support end-to-end sourcing activities within Indirect Spend categories.
• Prepare and maintain sourcing documentation.
• Support analysis of supplier proposals and assist Strategic Sourcers in preparing recommendations.
• Support contract drafting and coordinate contract review.
• Ensure adherence to client policies and compliance procedures.
• Monitor project milestones and update sourcing systems accurately.
• Identify opportunities to improve business-as-usual processes.

Operational Sourcing

• Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues.
• Develop key client stakeholder matrix per category/location.
• Perform spend and contract analysis to identify sourcing and cost reduction opportunities.
• Lead and execute IT sourcing projects from end-to-end.
• Deliver allocated savings targets through effective management of sourcing initiatives.
• Ensure a high-level of ethics in supplier and/or client engagements.

Tactical Sourcing, IT

• Take on a strategic and versatile role in a dynamic, rapidly changing, and high-growth environment.
• Lead complex projects related to tenders, contract negotiations and project management in facility management (CAPEX and OPEX).
• Identify optimization and bundling opportunities in line with performance and cost-reduction goals.
• Conduct market analyses and benchmarks to provide well-founded advice to network partners on category-specific issues.
• Build and maintain robust relationships with internal and external stakeholders and interface partners.
• Implement, further develop and improve company-wide standards in facility services.
• Oversee supplier management and ensure alignment with strategic objectives.
• Prepare detailed expenditure and market analyses with relevant assessments.
• Collaborate closely with international teams to ensure globally consistent procurement practices.

Sourcing Facility Services

Client Services Representative

• Deliver value-add sourcing services to clients in a structured, professional and consistent manner
• Day-to-day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services
• Ensure optimal use of Operational Procurement & Client Service Desk systems and capabilities
• Collaborate with cross-functional teams to streamline procurement workflows
• Maintain knowledge management systems and client education material

Senior Consultant – Operational Procurement, Client Service Desk

Recruitment

• Support Strategic Sourcers in executing strategic and higher-complexity sourcing deals, including preparation of sourcing documents, supplier communication, follow-ups, bid consolidation and project administration
• Assist in running RFI, RFP, RFQ and eAuction activities, including creating and managing events in the applicable e-sourcing tools
• Independently execute simple and low-complexity sourcing requests such as spot buys, renewals, single-source requests, contract extensions and low-risk RFx activities in line with defined processes
• Coordinate with internal stakeholders, client stakeholders, suppliers, contract managers, risk teams, legal teams and procurement operations teams to ensure timely progression of sourcing requests
• Support end-to-end sourcing activities within Indirect Spend categories, primarily in the Professional Services and BPO category, including consulting, personnel services, audit, tax, outsourcing and other related services
• Prepare and maintain sourcing documentation, including supplier lists, RFx templates, commercial comparison sheets, savings inputs, award recommendations, meeting notes, approvals and project closure documentation
• Support analysis of supplier proposals, summarize commercial outcomes and assist Strategic Sourcers in preparing recommendations for stakeholder review
• Support contract drafting using client standard templates and coordinate contract review, approvals, signature follow-ups and document uploads as per defined procedures
• Ensure adherence to client policies, internal procurement standards, sourcing tools, approval workflows, risk requirements and compliance procedures
• Monitor project milestones, follow up on pending actions, update sourcing systems accurately and escalate delays or blockers in a timely manner
• Contribute to KPI and SLA achievement by ensuring timely project execution, accurate data maintenance, clear communication and proactive stakeholder follow-up
• Identify opportunities to improve business-as-usual processes, reduce cycle time, improve documentation quality and enhance operational efficiency