Cengage Group

Accounting Manager

• Research and advise on technical accounting topics, including GAAP, financial reporting, and SEC matters.
• Prepare comprehensive technical memos, analyses, and presentations.
• Collaborate with internal teams to resolve complex accounting issues.
• Assist with the preparation of financial statements, disclosures, and audit readiness.
• Operate as backup support for the financial reporting team.
• Support internal controls and SOX compliance initiatives.
• Facilitate coordination with internal and external counsel, as well as external auditors.

Senior Accountant, Technical Accounting

Product Marketing

• Own market definition, positioning, core messaging
• Define target segments, personas, and competitive positioning, and translate them into clear, differentiated messaging and narratives for the CIMA platform and related products
• Define go-to-market strategy
• Drive product direction through market insight
• Lead synthesis of market dynamics, voice of customer, and competitive intelligence to influence product roadmap, prioritization, and solution design in partnership with Product
• Define packaging strategy across the platform
• Ensure GTM readiness across the product lifecycle
• Develop enablement inputs for GTM teams
• Monitor in-market performance and inform iteration

Senior Product Marketing Manager

Manager

• Lead on financial models, in collaboration with business and finance teams
• Support end-to-end M&A transactions, including due diligence, valuation, development of business case, deal execution and legal documents
• Manage interactions during transaction process with internal working group, external advisors, and seller / target
• Develop and maintain potential acquisition target list, by working with business division leadership to understand strategic growth priorities
• Support with drafting Investment Memos for Cengage Group executives and Board

Manager, Corporate Development

Machine Learning Engineer

• Develop skills inference models that extract competencies from content, assessments, and learner activity
• Build skills verification models powering the Skills Verification platform
• Create skills-based matching and recommendation systems for jobs, courses, and learning paths
• Develop career pathway recommendation and skills gap analysis features
• Integrate AI into Cengage workforce platforms including Infosec Skills and IQ Platform
• Enable skills-based matching and recommendations across Cengage's workforce ecosystem
• Partner with platform engineering on API design, scaling, and production deployment
• Align to the NICE Framework and other recognized skills taxonomies where applicable
• Build evaluation and monitoring systems to measure and improve model accuracy and performance
• Track skills verification accuracy, recommendation quality, and adoption of AI-driven career tools

AI/ML Engineer

QA Automation Engineer

• Automate accounts payable and accounts receivable processing including invoice capture, matching, and approval
• Build reconciliation automations across GL, bank, credit card, and intercompany accounts
• Develop expense report processing, policy compliance checking, and anomaly detection systems
• Create procurement automations for PO generation, vendor onboarding, and spend categorization
• Implement AI-powered financial close acceleration and journal entry automation
• Ensure all finance automations meet SOX, internal controls, and audit documentation requirements
• Partner with Internal Audit and Controllership on design reviews and control attestation
• Build comprehensive logging, lineage, and traceability into every automation
• Implement segregation-of-duties and approval workflows correctly in every design
• Maintain audit-ready documentation and evidence of all deployed workflows
• Track manual hours eliminated, cost savings realized, and processing time reductions
• Quantify error rate reduction and the controls impact of automation
• Partner with FP&A on ROI reporting and business case development
• Identify financial process inefficiencies through data analysis and stakeholder interviews
• Deliver weekly updates on automation performance, savings, and roadmap

AI Automation Engineer, Finance & Accounting

Content Marketing Manager

• Partner with other content marketers on a comprehensive content strategy aligned to brand, demand, and go‑to‑market priorities.
• Develop and maintain a comprehensive content calendar across owned and partner channels.
• Define content themes that support business goals.
• Translate audience insights and market trends into compelling, differentiated content ideas.
• Align content plans with product launches, campaigns, and seasonal initiatives.
• Create and oversee high‑quality content across formats, including blogs, articles, ebooks, white papers, case studies, video, and sales enablement materials.
• Partner with internal teams and external writers, agencies, and subject‑matter experts to develop audience-specific content.
• Ensure content is on‑brand, audience‑focused, and optimized for clarity and impact.
• Edit and elevate content to meet quality, voice, and storytelling standards.
• Collaborate with Demand and Growth teams to support acquisition, nurture, and conversion efforts.
• Develop content mapped to buyer journeys, personas, and stages of the funnel.
• Support account‑based marketing, lifecycle campaigns, and customer engagement programs.
• Enable Sales and Customer teams with relevant, compelling content that supports pipeline and retention.
• Look for opportunities to repackage content in new ways and apply a combination of skills, tools and partners to develop, amplify and distribute content.
• Partner with Digital Marketing and SEO teams to optimize content for discovery and performance.
• Use data and insights to evaluate content effectiveness and continuously improve results.
• Track and report on key content metrics such as engagement, conversion, and influence on pipeline.
• Test new formats, channels, and storytelling approaches to increase impact.
• Serve as a content thought partner to Product Marketing, Brand, Sales, and Leadership teams.
• Lead content distribution workflows.
• Provide guidance and feedback to other marketers or contributors.
• Ensure alignment between content, brand voice, and messaging across the organization.
• Champion content as a strategic growth lever across marketing and the business.

Senior Content Marketing Manager

Events

• Partner with other content marketers on a comprehensive content strategy aligned to brand, demand, and go‑to‑market priorities.
• Develop and maintain a comprehensive content calendar across owned and partner channels.
• Define content themes that support business goals.
• Translate audience insights and market trends into compelling, differentiated content ideas.
• Create and oversee high‑quality content across formats, including blogs, articles, ebooks, white papers, case studies, video, and sales enablement materials.
• Partner with internal teams and external writers, agencies, and subject‑matter experts to develop audience-specific content.
• Ensure content is on‑brand, audience‑focused, and optimized for clarity and impact.
• Collaborate with Demand and Growth teams to support acquisition, nurture, and conversion efforts.
• Develop content mapped to buyer journeys, personas, and stages of the funnel.
• Support account‑based marketing, lifecycle campaigns, and customer engagement programs.
• Enable Sales and Customer teams with relevant, compelling content that supports pipeline and retention.
• Track and report on key content metrics such as engagement, conversion, and influence on pipeline.

Marketing Manager, Events

• Support go-to-market (GTM) readiness and product launches by coordinating messaging, enablement assets, and timelines across Product, Marketing, and Sales teams
• Lead the analysis of market dynamics, customer needs, and competitive landscape to inform product positioning, roadmap communication, and GTM execution
• Execute ongoing, structured collection and synthesis of voice-of-customer and voice-of-field insights to support messaging, enablement materials, and launch readiness
• Shape and influence product roadmap development and prioritization by providing market, customer, and field-informed inputs in close partnership with Product Management
• Own and maintain product messaging across web and marketing channels, ensuring accuracy, consistency, and alignment with product strategy

Product Marketing Manager

Marketing

• Lead the end-to-end strategy for building a robust pipeline of new institutional customers across prioritized product areas and customer segments.
• Translate growth goals into targeted GTM campaign strategies that increase marketing-sourced pipeline, accelerate conversion, and support revenue growth.
• Lead the planning, prioritization, and execution of integrated, multi-channel demand campaigns including email, paid media, SEO, SEM, webinars, and third-party channels.
• Use behavioral and intent data to continuously optimize campaign performance.
• Align with Sales leadership to ensure seamless handoff of leads and high-impact follow-up motions.
• Partner with Revenue Operations to forecast, track, and improve pipeline contribution and conversion rates.
• Collaborate closely with Product Marketing to translate GTM messaging into compelling, audience-specific campaign content.
• Develop strategies for senior leader decision-makers, buying groups and enterprise buyer behaviors.
• Coordinate with analytics and digital leads to implement campaign logic and personalization strategies that improve engagement and conversion metrics.
• Lead a team of marketing managers to accelerate demand generation capabilities and build and implement a sophisticated, multi-channel B to B campaign.
• Embed testing, automation, ABM and intent-based targeting into campaign frameworks.
• Stay current on digital demand trends and integrate guidelines into campaign execution.
• Drive continuous innovation to improve lead quality, and conversion rates.

Director, Demand Marketing

• Partner with other content marketers on a comprehensive content strategy aligned to brand, demand, and go‑to‑market priorities
• Develop and maintain a comprehensive content calendar across owned and partner channels
• Create and oversee high‑quality content across formats, including blogs, articles, ebooks, white papers, case studies, video, and sales enablement materials
• Collaborate with Demand and Growth teams to support acquisition, nurture, and conversion efforts
• Use data and insights to evaluate content effectiveness and continuously improve results
• Serve as a content thought partner to Product Marketing, Brand, Sales, and Leadership teams

Marketing Manager, Career

• Partner with other content marketers on a comprehensive content strategy aligned to brand, demand, and go‑to‑market priorities.
• Develop and maintain a comprehensive content calendar across owned and partner channels.
• Define content themes that support business goals.
• Translate audience insights and market trends into compelling, differentiated content ideas.
• Align content plans with product launches, campaigns, and seasonal initiatives.
• Create and oversee high‑quality content across formats, including blogs, articles, ebooks, white papers, case studies, video, and sales enablement materials.
• Partner with internal teams and external writers, agencies, and subject‑matter experts to develop audience-specific content.
• Ensure content is on‑brand, audience‑focused, and optimized for clarity and impact.
• Edit and elevate content to meet quality, voice, and storytelling standards.
• Collaborate with Demand and Growth teams to support acquisition, nurture, and conversion efforts.
• Develop content mapped to buyer journeys, personas, and stages of the funnel.
• Support account‑based marketing, lifecycle campaigns, and customer engagement programs.
• Enable Sales and Customer teams with relevant, compelling content that supports pipeline and retention.
• Look for opportunities to repackage content in new ways.
• Partner with Digital Marketing and SEO teams to optimize content for discovery and performance.
• Use data and insights to evaluate content effectiveness and continuously improve results.
• Track and report on key content metrics such as engagement, conversion, and influence on pipeline.
• Test new formats, channels, and storytelling approaches to increase impact.
• Serve as a content thought partner to Product Marketing, Brand, Sales, and Leadership teams.
• Lead content distribution workflows.
• Provide guidance and feedback to other marketers or contributors.
• Ensure alignment between content, brand voice, and messaging across the organization.
• Champion content as a strategic growth lever across marketing and the business.

Marketing Manager, Humanities

Account Manager

• Provide daily partner support by responding to new sales leads and existing partner requests and inquiries pertaining to programs, products, & account development.
• Keep the Product Management and Marketing teams updated regarding identified market needs and trends.
• Maintain Salesforce data entry and integrity, and generate accurate revenue forecasts.
• Collaborate and strategize with business development managers to target and exceed regional sales revenue goals and management objectives.
• Identify selling opportunities and work with channel partners to ensure ed2go programs are well positioned for prospective students.
• Exceed regional revenue goals.

Institutional Account Representative

Customer Support

• Handle a variety of inquiries with regards to orders, adjustments, gratis copy requests, company websites, digital product registrations and general product and process inquiries via multiple channels, such as phone, email, cases and live chat.
• Navigate multiple, internal software applications while conversing with customers to clarify their needs, identify the root cause of issues and resolve outstanding inquiries.
• Identify and report on trends that lead to improvements to our products, services, processes and websites.

Customer Support Associate

IT Support

• Provide live and non-live support for a variety of digital solutions we offer
• Use administrative tools to assist in the analysis of technical issues reported by customers
• Troubleshoot and resolve customer-reported issues related to the system requirements of Cengage’s digital solutions, including but not limited to operating systems, browsers, plug-ins, internet connectivity, etc.
• Identify issues with digital solutions that require further software development/intervention and forward to the appropriate group
• Identify customer feature requests and communicate upwards appropriately
• Fully and accurately detail customer interactions using a ticketing system
• Provide clear and accurate written and verbal directions to customers and partners

Technical Customer Support Associate – Monday to Friday, 11:00AM to 7:00PM

• Lead a profitable product line and develop strategic business plans.
• Provide product leadership, representing the portfolio and customers across audiences.
• Use data to make market-informed business proposals, take mitigated risks, and guide strategic decisions.
• Defines long-term goals based on research and trends, and sets metrics-driven milestones, making connections across datasets and courses to devise solutions to complex business challenges.
• Balance experience, market knowledge, and insights to make impactful decisions and long-term plans.
• Translate priorities into organized end-to-end development plans with budgets, resources, performance goals, and key checkpoints.
• Provide project team direction, facilitating effective communication, and ensuring timely delivery of multiple products simultaneously within scope and budget.
• Cultivate an environment of creativity and collaboration.
• Deliver quality learning experiences to students and instructors.
• Establish and maintain relationships with key authors and adoption decision makers to gain customer insights, strengthen adoptions, and identify new talent.