Cedars-Sinai

Sales

• Excel at understanding the business problems faced by decision-makers and at translating data into key insights, actionable recommendations, and other solutions.
• Omnichannel marketing analytics activities across spectrum of tactics and activations and B2B sales and outreach-specialist activities.
• Translate analytics into action by acting in consultative role to understand the business problems of non-technical stakeholders incl. sales specialists, marketing leaders, and senior executives; creating and executing data-driven solutions; and drafting polished, concise and actionable recommendations.
• Extract, transform, and analyze large datasets from multiple sources, including internal systems like financials, EMR, and CRM; external data such as claims, market demand, and quantitative research; and marketing performance data across paid and organic channels, including SEM, display, web, email, social media, and earned media.
• Design & maintain analytics assets and reports by building, automating, and refreshing executive-ready slides, dashboards, scorecards, spreadsheets, one-pagers, and email-briefs for various quarterly reports, ad-hoc requests, CMO updates, and board-level presentations.
• Use multiple data sources to understand local geographies and build recommendations on promotion in those areas.
• Work independently with end-to-end ownership of project success, from initial intake to executive-ready final deliverable; liaise as-necessary with teams such as IT, Finance, Digital Technology, and Product to resolve data issues; and strong writing, data-visualization, and interpersonal skills.

Performance Analyst – Omnichannel Sales, Marketing Measurement, Insights, Analytics

Manager

• Ensures organizational adherence to FMLA, ADA, state-specific leave laws and disability programs through monitoring, audits, and alignment with best practices.
• Serves as a trusted advisor to managers and employees, offering guidance on complex leave cases and accommodations.
• Directly manages and develops team members, fostering accountability, engagement, and continuous learning through coaching, performance management, and succession planning.
• Works closely with internal and external legal counsel to resolve complex cases, ensure the organization’s position is legally sound, and stays current on changes to federal, state, and local leave and disability to update policies and practices as needed.
• Build strong relationships across HR, business units, and compliance partners to ensure a coordinated and consistent approach to leave administration.
• Designs and delivers training programs and resources for HR, managers, and employees to build awareness and understanding of LOA and disability processes, ensuring communications are clear, accessible, and aligned with policy and regulatory requirements.
• Monitors workload distribution and resource utilization to ensure timely service delivery while implementing cost-effective practices that optimize team efficiency and reduce administrative expenses.
• Collaborates with business leaders to integrate LOA and disability compliance into workforce planning, helping departments anticipate risks, address unique challenges, and leverage opportunities to enhance organizational effectiveness.
• Leverages data analytics and HR technologies to monitor workload trends, forecast future demands, and allocate resources effectively, translating insights into actionable strategies that enhance compliance, improve employee experience, and support cost management across leave and disability programs.
• Drives sustainable service delivery by balancing efficiency, cost-effectiveness, and budget stewardship to ensure resources are optimized for long-term organizational value.
• Manages vendor relationships for leave and disability programs, including contracts, performance monitoring, and issue resolution to ensure compliance, service quality, and alignment with organizational standards.

Manager, Leave & Disability Management

Administration

• With the Principal Investigator or Department Head, coordinates all aspects of building a research program including the development of infrastructure and new research programs.
• Oversees an entire research program or group of Clinical Research Coordinators, Clinical Research Assistants, Clinical Research Associates, and/or Research Nurses.
• Oversees research Quality Assurance and Quality Control within their department or division.
• Coordinates grant activities pre award through closure (monitoring budgets, compliance, progress reports).
• Identifies process improvement areas to assure an efficient and robust clinical research program.
• Data compilation, assists with grant proposals, protocol development, scientific publication preparation, and presentations.
• May train junior research staff members.
• Involved in centralized activities such as auditing and preparation of clinical research policies and standard operating procedures.
• Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board.
• Maintains research practices using Good Clinical Practice (GCP) guidelines.
• Maintains strict patient confidentiality according to HIPAA regulations and applicable law.
• Participates in required training and education programs.

Research Program Administrator

Marketing

• As a member of the B2B Marketing team, the Associate Director, B2B Marketing is responsible for setting the overall marketing strategy for Cedars-Sinai.
• Develops and executes marketing objectives, strategies, and tactics aimed at growing Cedars-Sinai revenue via various payers of healthcare.
• Collaborate cross-functionally with internal stakeholders to enable consistent application of the Cedars-Sinai brand.
• Establish metrics and goals/success criteria and milestones that align with organizational goals and will measure the effectiveness of marketing plans.
• Initiate and direct the annual payer marketing planning by reviewing demographic, socioeconomic, competitive, and other internal/external forces affecting continued business success.

Associate Director, B2B Marketing

• Sells and promotes Cedars-Sinai Services, Programs and Physicians by organizing offsite presentations, making cold calls, warm calls and scheduling face-to-face office visits with the objective of raising awareness about Cedars-Sinai services and programs to increase referrals.
• Serves as the account lead for referring entities, tailors sales strategies and approaches based on client needs, and acts as a liaison between the account/referring entities and Service Lines/specialty areas.
• Keeps abreast of new programs and services offered by each Service Line. Communicates all needs from referral sources to appropriate CSMC/CSMF entities in a timely manner.
• Effectively handles referral related issues and problem solves based on needs, including resolving claims and service issues.
• Collaborates with the Managed Cared team, referring entities and health plans to initiate or recommend new components for existing contracts in addition to LOA’s and MOU’s.
• Participates in team discussions to identify where there are opportunities to leverage relationships and streamline approaches.

Sales Outreach Specialist

• The Sales Outreach Specialist is responsible for successfully promoting the use of Cedars-Sinai specialty services to referring entities including physicians, physician groups, and IPAs.
• Sells and promotes Cedars-Sinai Services, Programs and Physicians by organizing offsite presentations, making cold calls, warm calls and scheduling face-to-face office visits.
• Serves as the account lead for referring entities, tailors sales strategies and approaches based on client needs.
• Keeps abreast of new programs and services offered by each Service Line.
• Effectively handles referral related issues and problem solves based on needs.
• Collaborates with the Managed Care team and referring entities to initiate or recommend new components for existing contracts.

Sales Outreach Specialist – Cancer

Customer Support

• Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services
• Identifying, analyzing, resolving and responding to customer inquiries, concerns and issues
• Following up on accounts to ensure payment and resolution
• Work independently and have strong customer service skills
• Strong analytic and prioritization skills and the ability to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices.

Fin Care Specialist I, Customer Service

• Provides patient relations support to Patient Financial Services.
• Identifies, analyzes, resolves and responds to customer inquiries, concerns and issues.
• Follows up on accounts to ensure payment and resolution.
• Strong analytic and prioritization skills.