Fin Care Specialist I, Customer Service

Cedars-Sinai

Support Patient Financial Services in resolving billing inquiries and customer issues. Work independently to achieve customer satisfaction and follow up on accounts for resolution.

Posted 5/27/2026full-timeRemote • Arizona, California, Colorado, Florida, Minnesota, Nevada, Oregon, Texas • 🇺🇸 United StatesJunior💰 $25 - $39 per hourWebsite

About the role

Key responsibilities & impact

Provides patient relations support to Patient Financial Services.
Identifies, analyzes, resolves and responds to customer inquiries, concerns and issues.
Follows up on accounts to ensure payment and resolution.
Strong analytic and prioritization skills.

Requirements

What you’ll need

High School Diploma/GED required.
Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred.
A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.

Benefits

Comp & perks

healthcare
generous time-off policy

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

hospital billingprofessional billingcollections

Soft Skills

analytical skillsprioritization skillscustomer service

Certifications

High School DiplomaGEDAssociate degree in business administration