Sales

• Contribute to strategic projects that impact our sales organization
• Research new and inactive accounts to uncover opportunities
• Develop skills in building rapport with customers through outbound phone calls
• Shadow experienced sellers and collaborate on targeted campaigns
• Partner with mentors and buddies to sharpen sales and professional skills
• Analyze segment-specific data to support territory optimization
• Engage with vendor partners and cross-functional teams to understand CDW’s business model

Sales Internship

Business Analyst

• Collaborate with stakeholders to clarify, prioritize and validate project requirements and business objectives/goals.
• Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives.
• Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities.
• Engage key stakeholders and subject matter experts to capture pain points/issues.
• Collect data and perform data analysis to support validation of potential opportunity value.
• Create process workflows, identification of bottlenecks and opportunities to improve the process from end-to-end.
• Implement new or revised processes & prove out the value or effectiveness of proposed solutions.
• Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions.
• Gather and prepare supporting analysis and design documentation from a business perspective.
• Take part in system test plans and validate that business goals are accomplished.
• Drive alignment of project objectives and solutions to organizational business strategies and objectives.
• Serve as an internal consultant for cross-functional collaboration & knowledge sharing.
• Maintain macro-view of key processes, application platforms and business outcomes.
• Build credibility and trust across stakeholder groups.
• Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.

Senior Business Analyst, Services Process Transformation

Software Engineer

• Demonstrate focus in leading a specific Managed Services Engineering Team to achieve financial, operations, customer satisfaction and coworker targets
• Understand and align the engineering team to ensure overall Services strategy is implemented
• Track, monitor and report Customer Satisfaction Performance Measures, including Customer Satisfaction surveys
• Manage workload, prioritize and assign resources
• Foster a customer-centric, coworker-first culture

Manager, Engineering – Collaboration

Growth Marketing

• Execute GTM outreach and prospecting activities to identify and qualify new sales and partnership opportunities
• Conduct market and competitive research using tools, including Pitchbook, to provide strategic insights
• Maintain and optimize Salesforce CRM data, ensuring accurate tracking of opportunities, partnerships, and customer interactions
• Own communication channels with key customer and partner stakeholders to ensure proactive communication and follow-up activities
• Prepare executive-level and operational reports on program KPIs, including pipeline metrics, partnership status, and growth initiatives
• Assist Senior Growth Executives with sales-related activities, including meeting preparation, proposal support, and opportunity qualification
• Coordinate cross-functional activities between sales, customer success, marketing, and delivery teams to support strategic growth initiatives
• Develop and maintain program documentation, playbooks, and best practices
• Support the preparation and delivery of presentations on Mission service offerings and competencies
• Track and analyze partnership performance metrics to identify areas for improvement and optimization

Strategic Growth Associate

• Lead the vision, strategy, and multi-year roadmap for CDW’s Sales Intern Program.
• Build an engaging, high-impact experience that develops foundational sales capabilities and strengthens CDW’s early-career talent pipeline.
• Partner with segment leadership to create shared accountability for intern engagement, performance, and conversion outcomes.
• Design evaluation frameworks, performance scorecards, and structured conversion pathways.
• Incorporate sales skills training, exposure sessions, executive interactions, and hands-on activities that prepare interns for seller-led engagement.
• Develop program branding, communication rhythms, and recognition moments to elevate program visibility and importance.
• Create and deliver development experiences tailored to early-career sales talent, including workshops, coaching moments, and role-play simulations.
• Partner with Academy & Residency leaders to ensure alignment between intern development and early-career seller readiness expectations.
• Implement feedback loops with interns, managers, and HR to continuously enhance program design.
• Support onboarding and ramp-up of new Sales Managers entering the Academy & Residency environment.

Intern, Strategy and Development Manager, Sales

Customer Success Manager

• Deliver an excellent customer experience with both internal and external customers.
• Maintain a thorough knowledge of CDW’s go to market strategies.
• Create material and conduct trainings on Partner Success process, programs, and tools to both internal and external stakeholders.
• Manage, track and communicate on key milestones of assigned initiatives in a timely manner.
• Analyze data to make business decisions and present findings to leadership.
• Communicate new partner onboarding results, including recommendations for next steps.
• Maintain partner contact database accuracy through proactive update requests to partner's and Category teams.
• Be proficient in CDW's designation strategy and benefit process and be able to articulate it to internal and external stakeholders.
• Maintain executive meeting process documentation.
• Coordinate CDW's annual Partner Summit deliverables.
• Provide feedback and communicate requirements that support improvements with third party software provider(s) to maintain CDW portals and tools.
• Document step by step best practices specific to area of or responsibility and share them with leadership.

Senior Partner Success Specialist

• Act as a Partner Ambassador to provide a best-in-class onsite experience to partners
• Assist with onsite partner operational requirements including building access, network access, and navigation
• Deliver an excellent customer experience with both internal and external customers
• Maintain knowledge of CDW’s go-to-market strategies
• Manage, track and communicate on key milestones of assigned initiatives in a timely manner
• Maintain partner contact database accuracy through proactive update requests
• Provide feedback to support improvements with third party software providers
• Document best practices specific to the area of responsibility

Partner Success Specialist

Account Manager

• Outbound calling to potential and established customers everyday
• Establishing and growing relationships with key account decision makers
• Closing sales and overcoming customer objections
• Positioning CDW and partner solutions as a strategic advantage to our customers’ long term needs
• Provide sales and service to new and existing customers through inbound and outbound calls
• Meet or exceed assigned sales quotas and ensure other performance goals are met
• Sell additional services or products by recognizing opportunities to upsell solutions
• Proactively manage personal quote pipeline to ensure CDW gains every possible sales opportunity
• Proactively call out to customers when needed for service related matters
• Acts as the first point of contact for assistance with product info, order placement, and general inquiries regarding company programs
• Demonstrate ability to close sales and overcome customer objections
• Maintain CDW’s values and Philosophies of Success

Account Representative

Solutions Engineer

• Design and lead team through implementation of GenAI applications and solutions on AWS, including use of agent frameworks, vector data stores, Sagemaker Jumpstart and Amazon Bedrock
• Facilitate design sessions with clients and Mission Cloud team to create the strategy, architecture, and implementation plan for GenAI projects
• Build and implement technical roadmaps in collaboration with other Solution Architects and Project Managers that are in alignment with customer goals and objectives
• Communicate the proposed solution to clients so they understand the benefits, translating the technical elements into business language
• Develop strategic roadmaps and project plans based on customer goals
• Work with GenAI Engineers and Architects to break down complex development plans into LOE estimates, design documents and project plans
• Implementation of customer roadmaps in coordination with GenAI Engineers; build and maintain Jira backlog, and ensure project tasks are completed on time, high quality, and progress toward the project goals
• Document customer technical solutions that have been implemented in alignment with Mission standards
• Be the technical liaison between customers and engineering teams; communicate complex technical concepts in easy-to-understand non-technical language
• Work with Project Managers to set customer expectations, drive alignment, and coordinate timelines
• Support pre-sales engineers in proposal design and positioning, including helping define an approach to solving a prospect’s technical challenges and helping the business development team estimate and plan projects
• Be an escalation point for high-level technical and client issues
• Mentor GenAI Engineers and more junior consultants
• Support process improvement initiatives for GenAI projects
• Support recruiting efforts by participating on interview panels

Senior AWS GenAI Solutions Architect

Manager

• Design and lead an enterprise culture and coworker experience strategy that embeds CDW values into key coworker and leader moments.
• Oversee our One CDW strategy ensuring an inclusive, welcoming and respectful environment.
• Define and continuously improve the end-to-end coworker and leader experience.
• Partner cross functionally to ensure technology-enabled solutions enhance the coworker experience.
• Lead the evolution and activation of CDW’s Employee Value Proposition (EVP) and culture narrative.

Senior Manager, Culture Activation

IT Support

• Lead, mentor, and direct a team of Enterprise Architects developing complex business applications in a software engineering environment.
• Act as the primary strategic liaison between executive business stakeholders and technical leadership to conceptualize, define, and govern overarching system solutions.
• Set the overarching enterprise architecture vision and ensure all solutions align with the broader enterprise architecture framework.
• Represent the EA organization at the executive level for application, data, and infrastructure domain-specific initiatives.
• Define, own, and drive enterprise platform roadmaps, technology lifecycles, and transformational initiatives across a wide and diverse portfolio.
• Establish and enforce overarching standards, models, and guiding principles for future state architecture, organizational structure, business processes, and infrastructure.
• Develop and present comprehensive business cases for high-level initiatives to C-level executives for approval, funding, and prioritization.
• Lead complex M&A technology due diligence and integration planning.
• Lead enterprise-level vendor selection processes and provide strategic recommendations for massive technology investments.
• Support and govern the architecting of cloud-based applications, mobile applications, infrastructure, web services, middleware, and databases needed for the future state platform.
• Ensure compliance between overarching business strategies and enterprise transformation activities.
• Direct business stakeholders to follow enterprise architecture guidance for all projects.

Principal Enterprise Architect

• Architect and develop tailored DV solutions for enterprise clients, including assessments, health checks, deployment strategies, and advisory services
• Present and articulate DV solutions that address critical business challenges through compelling storytelling, whiteboarding sessions, demos, and executive briefings
• Partner with internal sales and delivery teams to craft strategic sales plans, scope project deliverables, and author detailed Statements of Work (SOWs)
• Serve as a trusted advisor to customers by understanding their long-term objectives and mapping technology solutions to desired outcomes
• Build and maintain strategic relationships with clients, internal stakeholders, and key technology partners
• Maintain a minimum of five partner technical certifications, demonstrating a commitment to continuous learning and deep technical expertise
• Expand influence in your assigned territory through proactive engagement with vendors, partners, clients, and CDW field teams
• Act as a subject matter expert across multiple technology domains; contribute to thought leadership initiatives such as blogs, webinars, and social media
• Lead knowledge-sharing initiatives, mentor junior architects and sellers, and support enablement efforts for the broader Digital Velocity team.

Consulting Solution Architect – Snowflake

ServiceNow

• Actively participate in the design, integration, and delivery of ServiceNow solutions
• Provide mentorship, guidance and technical leadership to engineers
• Conduct advanced and complex ServiceNow engineering-related studies
• Maintain client relationships as a trusted Technical Advisor
• Participate in a variety of sales activities

Senior Consulting Engineer – ServiceNow

Consultant

• Supports the development, implementation, administration and communication of compensation programs
• Participates in compensation surveys and conducts market pricing
• Develops base salary and incentive structures
• Assists with administration of incentive calculations and communication
• Prepares monthly/quarterly reports/scorecards, analysis
• Partners with broader CWS function, Finance and Legal as appropriate

Compensation Consultant

Backend Engineer

• Develop and maintain REST and GraphQL APIs that drive our web applications and automation
• Develop and maintain production code for quality and performance; ensure code is clear and well tested
• Develop and maintain integrations with services such as AWS, Okta, ServiceNow, Salesforce, and New Relic
• Participate in software delivery processes such as refining work scope, estimating effort, code reviewing, testing, maintenance and recommending operational improvements
• Promote, contribute and maintain clear and concise documentation on our code base
• Collaborate with senior engineers to implement improvements to design and processes
• Collaborate with other teams to advise on technical feasibility of feature requirements.
• Identify and enforce information security controls and best practices in Mission’s production environments
• Participate in occasional on-call rotations; one week per quarter
• Support internal Mission teams by providing technical and operational guidance for systems and tools managed by the Product Development team