CCMC

Community Manager

• Under general supervision of the Community Association Manager, the Assistant Community Manager is responsible for providing administrative and operational support to ensure the smooth management of the Association, in compliance with established company and Board policies and procedures.
• Assist in maintaining the community, supporting the community's values, vision, and philosophies.
• Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction.
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association, facilitating effective communication, documentation, and coordination.
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager.
• Collect and compile supporting documents for Board meeting packets.
• Assist with drafting meeting notices, ensuring all meeting communications are distributed and posted in a timely manner.
• Schedule meetings for the Association and Community Association Manager as needed.
• Handle Board meeting logistics, including room and virtual meeting set-up, distribution of packets, and related preparations.
• Attend Board and committee meetings.
• Maintain and update, as needed, all Association documents within internal systems and resident portal.
• Maintain and update all owner records, as needed or when requested.
• Develop and maintain annual management calendar and common area elements maintenance calendar in collaboration with the Community Association Manager, ensuring all tasks are completed in accordance with governing documents, state statutes, and general best practices.
• Management of all vendors and service contracts related to all Association facilities and common areas, including oversight for all community-wide landscape projects, facilities & operational maintenance projects, and reserve projects.
• Assist the Community Association Manager with the development of Request for Proposals (RFP) for Association services.
• Manage vendor invoice reviews and approvals.
• Assist Community Association Manager with annual budget development process, review of monthly financial package, annual CPA audit process, annual reserve study planning and reserve project execution, including research, document and report preparation.
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed or required.
• Assist with resident, Board, and Committee communications via email, phone and in-person, to effectively address questions and resolve issues.
• Perform other duties as assigned to support the overall success and well-being of the community.
• Attend all appropriate HOAMCO training classes, meetings, and seminars as requested.

Assistant Community Manager

• Under general supervision of the Community Association Manager, responsible for providing administrative and operational support to ensure the smooth management of the Association
• Assist in maintaining the community, supporting the community’s values, vision, and philosophies
• Exhibit a supportive style that contributes to meeting residents’ needs with a high level of satisfaction
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager
• Collect and compile supporting documents for Board meeting packets
• Assist with drafting meeting notices, ensuring all meeting communications are distributed and posted in a timely manner
• Schedule meetings for the Association and Community Association Manager as needed
• Handle Board meeting logistics, including room and virtual meeting set-up, distribution of packets, and related preparations
• Board and committee meeting attendance
• Maintain and update, as needed, all Association documents within internal systems and resident portal
• Maintain and update all owner records, as needed or when requested
• Develop and maintain annual management calendar and common area elements maintenance calendar in collaboration with the Community Association Manager
• Management of all vendors and service contracts related to all Association facilities and common areas
• Assist the Community Association Manager with the development of Request for Proposals (RFP) for Association services
• Manage vendor invoice reviews and approvals
• Assist Community Association Manager with annual budget development process
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed
• Assist with resident, Board, and Committee communications via email, phone and in-person

• Provide administrative and operational support to ensure the smooth management of the Association
• Assist in maintaining the community, supporting the community's values, vision, and philosophies
• Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager
• Collect and compile supporting documents for Board meeting packets
• Assist with drafting meeting notices and ensuring all communications are distributed and posted in a timely manner
• Schedule meetings and handle Board meeting logistics
• Maintain and update Association documents within internal systems and resident portal
• Manage vendors and service contracts related to Association facilities and common areas
• Assist with the development of Request for Proposals (RFP)
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed
• Assist with resident, Board, and Committee communications to effectively address questions and resolve issues
• Perform other duties as assigned

• Providing administrative and operational support to ensure the smooth management of the Association
• Assisting in maintaining the community, supporting the community's values, vision, and philosophies
• Exhibiting a supportive style that contributes to meeting residents' needs with a high level of satisfaction
• Serving as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Drafting Board meeting agendas and memos in collaboration with the Community Association Manager
• Collecting and compiling supporting documents for Board meeting packets
• Assisting with drafting meeting notices, ensuring all meeting communications are distributed and posted in a timely manner
• Scheduling meetings for the Association and Community Association Manager as needed
• Handling Board meeting logistics, including room and virtual meeting set-up, distribution of packets, and related preparations
• Attending Board and committee meetings
• Maintaining and updating, as needed, all Association documents within internal systems and resident portal
• Maintaining and updating all owner records
• Developing and maintaining annual management calendar and common area elements maintenance calendar in collaboration with the Community Association Manager
• Management of all vendors and service contracts related to all Association facilities and common areas
• Assisting the Community Association Manager with the development of Request for Proposals (RFP) for Association services
• Managing vendor invoice reviews and approvals
• Assisting Community Association Manager with annual budget development process, review of monthly financial package, annual CPA audit process, annual reserve study planning and reserve project execution, including research, document and report preparation
• Providing verbal and written reports to the Community Association Manager and Board of Directors
• Assisting with resident, Board, and Committee communications via email, phone and in-person

• Under general supervision of the Community Association Manager, responsible for providing administrative and operational support to ensure the smooth management of the Association
• Assist in maintaining the community, supporting the community's values, vision, and philosophies
• Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager
• Collect and compile supporting documents for Board meeting packets
• Assist with drafting meeting notices, ensuring all meeting communications are distributed and posted in a timely manner
• Schedule meetings for the Association and Community Association Manager as needed
• Handle Board meeting logistics, including room and virtual meeting set-up, distribution of packets, and related preparations
• Attend Board and committee meetings
• Maintain and update, as needed, all Association documents within internal systems and resident portal
• Maintain and update all owner records, as needed or when requested
• Develop and maintain annual management calendar and common area elements maintenance calendar in collaboration with the Community Association Manager
• Management of all vendors and service contracts related to all Association facilities and common areas
• Assist the Community Association Manager with the development of Request for Proposals (RFP) for Association services
• Manage vendor invoice reviews and approvals
• Assist Community Association Manager with annual budget development process, review of monthly financial package, annual CPA audit process, annual reserve study planning and reserve project execution

• Under general supervision of the Community Association Manager, provide administrative and operational support to ensure smooth management of the Association.
• Assist in maintaining the community, supporting its values, vision, and philosophies.
• Exhibit a supportive style that contributes to resident satisfaction.
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association.
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager.
• Collect and compile supporting documents for Board meeting packets.
• Assist with drafting meeting notices and ensure timely distribution.
• Schedule meetings for the Association and Community Association Manager.
• Handle Board meeting logistics including room and virtual meeting set-up.
• Attend Board and committee meetings.
• Maintain and update Association documents within internal systems and the resident portal.
• Manage all vendors and service contracts related to Association facilities and common areas.

• Manage community according to governing docs, management agreement and contracts.
• Proactive, clear communication with BOD, vendors, and internal team.
• Financial acumen and competency preparing budgets, timely payments, and monthly financials.
• Follow internal processes for timely and accurate completion.
• Attend and conduct meetings in person or virtually.
• Perform administrative duties as needed.
• Stay current with best industry practices, as well as all current applicable laws and educate boards on same.
• Additional duties as assigned.

Community Association Manager

Communications

• Support the development and execution of client communication materials based on established strategies and rollout plans across the organizations portfolio of companies
• Draft and produce emails, announcements, guides, and supporting content for internal teams, clients, residents, and board members
• Deliver accurate, high-quality information about products, services, and company updates to clients, tailoring messaging for different audiences, brands, and companies while maintaining overall consistency and quality standards
• Help scale communication efforts by creating reusable templates and resources that can be leveraged across multiple companies
• Build and update training videos and materials for client and resident technology initiatives based on established implementation and change plans
• Maintain a centralized, well-organized library of resources so teams can easily access the most current materials
• Support updates to client-facing websites and portals
• Update and refine materials based on real-world usage and evolving needs
• Support standardization of processes through well-designed, accessible resources

Client Communications and Enablement Specialist

Marketing

• Develop clear, brand-aligned marketing copy for email, direct mail, landing pages, sales collateral, presentations, newsletters, and campaign materials, including content created independently and with approved AI tools.
• Build, QA, launch, and optimize marketing campaigns in HubSpot, including emails, lists, workflows, forms, landing pages, segmentation, tracking links, reporting dashboards, and campaign performance updates.
• Support multi-channel B2B lead generation campaigns for developers, HOAs, and related audiences, ensuring campaign components are accurate, timely, compliant with brand standards, and aligned with agreed-upon objectives.
• Coordinate direct mail campaigns by preparing copy and campaign inputs, collaborating with print/mail vendors, reviewing proofs, confirming mailing lists and production timelines, and tracking results where available.
• Partner with the Marketing Director on campaign calendars, project plans, creative briefs, vendor coordination, and cross-functional communications to keep work moving efficiently.
• Maintain and update marketing assets and basic website content, including landing pages and campaign pages, with attention to AEO/SEO best practices, accessibility, and brand consistency.
• Provide secondary tradeshow and event marketing support as needed, including ordering materials, coordinating shipments, preparing follow-up campaigns, and supporting post-event reporting, while the Marketing Director retains primary ownership of events.
• Monitor campaign performance and operational metrics, share insights, and recommend improvements to copy, audience targeting, workflows, direct mail tactics, and overall campaign execution.

Marketing Manager

• Partner closely with the Senior Vice President of Client Technology and Experience, Implementation and Change Management teams, Director of Client Communications, and cross-functional stakeholders to support the successful communication and adoption of strategic initiatives, technology solutions, process changes, and company updates across the organization's portfolio of companies
• Translate complex information into clear, engaging, and actionable communications, training materials, and operational resources for internal teams, clients, residents, and board members
• Develop and maintain scalable content, tools, and learning resources that support consistent messaging, drive user adoption, and enable successful execution of client communication and implementation strategies
• Support the development and execution of client communication materials based on established strategies and rollout plans across the organizations portfolio of companies
• Draft and produce emails, announcements, guides, and supporting content for internal teams, clients, residents, and board members
• Deliver accurate, high-quality information about products, services, and company updates to clients, tailoring messaging for different audiences, brands, and companies while maintaining overall consistency and quality standards
• Help scale communication efforts by creating reusable templates and resources that can be leveraged across multiple companies
• Build and update training videos and materials for client and resident technology initiatives based on established implementation and change plans
• Maintain a centralized, well-organized library of resources so teams can easily access the most current materials
• Support updates to client-facing websites and portals
• Update and refine materials based on real-world usage and evolving needs
• Support standardization of processes through well-designed, accessible resources