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Assistant Community Manager
CCMCAssistant Community Manager providing administrative support for community management at HOAMCO. Ensuring smooth operations and facilitating communication between the association and the management team.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and operational support capabilities, with a focus on customer service and community association management. Proficient in managing logistics, communication, and documentation to enhance resident satisfaction and support the Association's objectives.
Highest-signal resume keywords
Customer Service ExperienceAdministrative SupportMicrosoft Office Suite ProficiencyOrganizational SkillsConflict Resolution Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportDocument ManagementMeeting CoordinationLogistics ManagementCustomer Service
Soft Skills
Effective LeadershipOrganizational SkillsConflict ResolutionProfessional Communication
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Community Association ManagementResident ExperienceVendor ManagementBoard Meeting LogisticsService Contracts
About the role
Key responsibilities & impact- Under general supervision of the Community Association Manager, provide administrative and operational support to ensure smooth management of the Association.
- Assist in maintaining the community, supporting its values, vision, and philosophies.
- Exhibit a supportive style that contributes to resident satisfaction.
- Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association.
- Draft Board meeting agendas and memos in collaboration with the Community Association Manager.
- Collect and compile supporting documents for Board meeting packets.
- Assist with drafting meeting notices and ensure timely distribution.
- Schedule meetings for the Association and Community Association Manager.
- Handle Board meeting logistics including room and virtual meeting set-up.
- Attend Board and committee meetings.
- Maintain and update Association documents within internal systems and the resident portal.
- Manage all vendors and service contracts related to Association facilities and common areas.
Requirements
What you’ll need- High School Diploma or Equivalent
- Minimum 2-3 years of customer service, administrative, and/or community association industry experience required.
- Access to reliable transportation and possess a valid drivers license.
- Ability to occasionally work outside of regular business hours, including evenings and weekends.
- Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
- Effective leadership, organizational, and conflict resolution skills.
- Exceptional customer service skills, with a keen focus on resident experience.
- Polished and professional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits
Comp & perks- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!