CCMC

Community Manager

• Manage community according to governing docs, management agreement and contracts
• Proactive, clear communication with BOD, vendors, and internal team
• Financial acumen and competency preparing budgets (will train, dont let this intimidate you), timely payments, and monthly financials
• Follow internal processes for timely and accurate completion
• Attend and conduct meetings in person or virtually
• Regular property visits for inspections, meetings, and project oversight
• Perform administrative duties as needed
• Stay current with best industry practices, as well as all current applicable laws and educate boards on same

Community Association Manager

Manager

• Work closely with the Director of Resident Experience to support and implement elements of CCMC's Resident Experience strategy
• Support the interaction between a CCMC community and the residents we serve
• Developing, implementing, and coordinating strategies useful in improving resident relationships, engagement, communications, and overall community satisfaction
• Assist with recruiting, onboarding, training, developing, and implementing continuing education programs for onsite team members
• Work with vendors to develop partnerships and discounts to benefit communities
• Identify and implement consistent best practices for community communications, amenity and activity operations including calendar planning, room rental processes, fitness programs, events, sponsorships, and community partnerships
• The position is also additional support for vacant positions and at times requires filling in on-site and remotely for open lifestyle, communications, and other vacancies as needed to ensure residents do not feel a lapse in services

Manager, Resident Experience

People Operations

• Design and support the implementation of learning and development programs that enhance employee capability, leadership effectiveness, and organizational performance
• Create and deliver engaging learning experiences, including onboarding, workshops, leadership development, and continuous learning initiatives
• Own the coordination and execution of onboarding and core learning programs, ensuring consistency and quality of delivery
• Build and maintain foundational tools and processes that support scalable learning and professional growth across the organization
• Develop and execute internal communication strategies that drive employee engagement, reinforce culture, and promote key initiatives
• Partner with leaders and cross-functional teams to identify development needs and implement practical, people-focused solutions
• Support and execute employee engagement initiatives that strengthen connection, collaboration, accountability, and retention
• Develop high-quality presentations, training materials, and communication assets that are clear, engaging, and aligned with organizational standards
• Manage multiple projects and initiatives simultaneously, ensuring timely delivery, strong organization, and effective follow-through
• Monitor program effectiveness using feedback, participation data, and insights to inform continuous improvement
• Identify trends and recommend enhancements to learning, engagement, and communication strategies
• Contribute to the development and enhancement of initiatives that strengthen employee experience and organizational culture

Learning and Culture Specialist

• Design and support the implementation of learning and development programs that enhance employee capability, leadership effectiveness, and organizational performance
• Create and deliver engaging learning experiences, including onboarding, workshops, leadership development, and continuous learning initiatives
• Own the coordination and execution of onboarding and core learning programs, ensuring consistency and quality of delivery
• Build and maintain foundational tools and processes that support scalable learning and professional growth across the organization
• Develop and execute internal communication strategies that drive employee engagement, reinforce culture, and promote key initiatives
• Partner with leaders and cross-functional teams to identify development needs and implement practical, people-focused solutions
• Support and execute employee engagement initiatives that strengthen connection, collaboration, accountability, and retention
• Develop high-quality presentations, training materials, and communication assets that are clear, engaging, and aligned with organizational standards
• Manage multiple projects and initiatives simultaneously, ensuring timely delivery, strong organization, and effective follow-through
• Monitor program effectiveness using feedback, participation data, and insights to inform continuous improvement
• Identify trends and recommend enhancements to learning, engagement, and communication strategies
• Contribute to the development and enhancement of initiatives that strengthen employee experience and organizational culture.

Communications

• Develop and deliver internal communications that enhance employee awareness, alignment, and engagement
• Design and produce branded communication materials, including newsletters, presentations, infographics, announcements, and campaign assets
• Manage and maintain internal communication platforms, including SharePoint, ensuring content is current, organized, and user-friendly
• Translate complex or technical information into clear, concise, and visually engaging content for diverse audiences
• Partner with leadership, Human Resources, and cross-functional teams to support organizational initiatives and communication needs
• Plan and execute communication strategies to support company-wide campaigns, events, and culture initiatives
• Ensure consistency in messaging, tone, and visual identity across all internal communications
• Identify opportunities to improve communication effectiveness, accessibility, and overall employee experience
• Monitor engagement and feedback to continuously enhance communication strategies and approaches
• Contribute to the development of a strong organizational narrative that supports transparency and culture

Internal Communications Manager

Resident Experience Manager

• Work closely with the VP of Resident Experience to support and implement elements of the CCMC three-year strategic plan
• Support the interaction between a CCMC community and the residents we serve
• Developing, implementing, and coordinating strategies useful in improving resident relationships, engagement, communications, and overall community satisfaction
• Assist with recruiting, onboarding, training, developing, and implementing continuing education programs for onsite team members
• Work with vendors to develop partnerships and discounts to benefit communities
• Identify and implement consistent best practices for community communications, amenity and activity operations including calendar planning, room rental processes, fitness programs, events, sponsorships, and community partnerships
• The position is also additional support for vacant positions and at times requires filling in on-site and remotely for open lifestyle, communications, and other vacancies as needed to ensure residents do not feel a lapse in services

• Manage community according to governing docs, management agreement and contracts.
• Proactive, clear communication with BOD, vendors, and internal team.
• Financial acumen and competency preparing budgets (will train, dont let this intimidate you), timely payments, and monthly financials.
• Follow internal processes for timely and accurate completion.
• Attend and conduct meetings in person or virtually.
• Regular property visits for inspections, meetings, and project oversight.
• Perform administrative duties as needed.
• Stay current with best industry practices, as well as all current applicable laws and educate boards on same.
• Additional duties as assigned.

General Manager

• Manage community according to governing docs, management agreement and contracts.
• Proactive, clear communication with BOD, vendors, and internal team.
• Financial acumen and competency preparing budgets.
• Follow internal processes for timely and accurate completion.
• Attend and conduct meetings in person or virtually.
• Regular property visits for inspections, meetings, and project oversight.
• Perform administrative duties as needed.
• Stay current with best industry practices and educate boards.