Carrier

QA Engineer

• Develop and deploy global quality policies, procedures, and training.
• Drive cultural transformation and continuous improvement through quality tools and systems.
• Establish and drive performance metrics through clear policies, procedures, and standard work.
• Develop and deliver quality training for site, regional, and global audiences.
• Own the end-to-end quality training portfolio, from content development through global deployment.
• Coach and mentor teams as needed to support Carrier’s Quality strategy and objectives.
• Support tactical quality initiatives, including PFMEA, Quality Clinics, QMS Assessments, Process Certification, and comprehensive product and process audits.
• Develop quality policies aligned with leadership goals and business objectives.
• Coordinate policy deployment across Quality, EH&S, and Operations.
• Build and sustain strong partnerships with internal stakeholders, including Engineering, Supply Chain, Operations, Aftermarket, Regional Quality, and Product Management, to ensure alignment and execution.
• Provide direct support for critical business needs as required.

Quality Engineering Manager

Product Manager

• Increasing sales and profitability of the light commercial product line
• Presale customer support for light commercial rooftop and controls questions
• Contributing to marketing strategies for new and existing products
• Collecting competitive product/services data and conducting market research of consumer behavior to develop product requirements and specifications
• Collaborate with the light commercial product management team to identify near-term and mid-term business strategies relating to the development of technologies, services, and follow-on products to ensure profitability and positioning in the market
• Track product/service development and develop product/service launch plans to effectively manage a product or service category's life cycle and ensure profitability
• Prioritize the implementation of new features and set specific timelines
• Support sustaining efforts to ensure timely completion and implementation of fixes
• Develop sales and marketing tools that assist the field sales force in their selling efforts of light commercial product lines

Associate Product Manager – Light Commercial Controls

Account Manager

• Technical Solution Selling
• Partner with Product Management and OEM engineering teams to understand application requirements and co-design electronic control solutions (PCBs, microcontrollers, sensors, HMI, IoT connectivity, safety systems, etc.) that meet UL, NSF, CE, and foodservice-specific standards.
• New Business Development
• Prospect, qualify, and close new Foodservice OEM accounts.
• Build and execute strategic account plans targeting Tier-1 and Tier-2 OEMs
• Key Account Management
• Own and grow a portfolio of strategic OEM customers.
• Drive specification positions, manage multi-year contracts, and achieve annual revenue and margin targets.
• Market & Application Expertise
• Stay current on foodservice trends (energy efficiency, connectivity, automation, sustainability) and translate them into product opportunities for our controls portfolio.
• Cross-Functional Collaboration
• Work closely with internal Product Management, Engineering, and Operations teams to ensure timely development and delivery of custom solutions.
• Sales Process Ownership
• Lead technical presentations, product demonstrations, design reviews, and commercial negotiations.
• Prepare and deliver professional proposals and ROI justifications.

Senior Account Manager, OEM Controls

Account Executive

• Establish the Presence: Identify high-potential prospects and lead business development activities to spark regional growth.
• Build Strategic Partnerships: Develop long-term relationships with building owners, mechanical contractors, and consulting engineers across the state.
• Influence Design Upstream: Work with engineers early in the process to influence specifications and ensure ALC solutions are integrated at the foundation of new projects.
• Lead the Bid Process: Identify new opportunities, prepare comprehensive responses, and lead negotiations to secure business.
• Cross-Functional Leadership: Partner with Engineering and Operations to ensure technical feasibility and a seamless transition from "sale" to "execution."

Strategic Account Executive – HVAC Controls

Sales Engineer

• Achieve annual sales, gross margin and market share targets set by management.
• Lead and grow assigned territory and business through existing and new accounts by identifying potential customers and building solid long-term relationships.
• Routinely call on and support our customers, which include Mechanical Contractors, Consulting Engineering firms and Facility Owners / Developers (School Districts, Universities, Hospitals, Private Corporations, etc.).
• Follow-up and close work with customers by assisting with bid day operations and handling post-sale submittal and order entry work.
• Execute take-offs and quotes.
• Promote Carrier’s line card of products, attend trade shows, and marketing events, supporting our local educational efforts, etc.
• Assist with project management duties once the equipment has shipped to the customer including cash collection and accounts receivable responsibilities.

HVAC Sales Engineer

Manager

• Oversee logistics operations supporting the data center business, including transportation management, invoicing administration, and process improvement initiatives.
• Ensure the efficient, cost-effective, and compliant movement of critical data center equipment while leading a logistics team and coordinating closely with operations, integrators, freight providers, and finance teams.
• Oversee all aspects of data center logistics operations across ocean, air, and road transportation, with a focus on over-dimensional shipments.
• Negotiate pricing and manage relationships with freight forwarders and transportation providers.
• Ensure transportation activities comply with company logistics policies and operational standards.
• Oversee transportation issue resolution and escalation management.
• Collaborate with data center operations teams to align on production schedules, delivery requirements, and integrator timelines.
• Coordinate communication between logistics team members and broader data center business teams.
• Support customer and stakeholder meetings related to logistics planning and execution.
• Manage the data center logistics team and ensure appropriate operational coverage.
• Promote cross-training, knowledge sharing, and continuous team development.
• Oversee logistics administration, transportation invoicing, and freight spend management.
• Review invoices for accuracy and resolve billing discrepancies and freight claims.
• Provide transportation cost reporting and project cost allocations to finance teams.
• Identify opportunities for logistics cost reduction and operational efficiency improvements.
• Drive process improvements to enhance transportation performance, service levels, and cost efficiency.
• Ensure third-party logistics providers adhere to company transportation policies and expectations.

Senior Data Center Logistics Manager

• Own revenue targets across your full territory, including enterprise accounts and a portfolio of local and mid-market accounts
• Develop and execute territory and account plans that reflect the complexity and pace of each opportunity — from long, multi-stakeholder enterprise cycles to faster, direct local deals
• Build and manage a healthy pipeline across your full book of business, with clear progression tied to customer outcomes and accurate CRM forecasting
• Drive new business development within existing accounts — expanding into new divisions, buying centers, use cases, and opportunities
• Lead contract negotiations, business reviews, RFQ responses, and renewals across your territory
• Navigate complex, global enterprise accounts with multiple stakeholders across functions, seniority levels, and geographies
• Build and maintain trusted relationships with senior decision makers and influencers — including C-suite, VP Logistics, and Directors of Supply Chain, Quality, and Commercial and Clinical Operations
• Coordinate effectively with internal colleagues and regional teams to deliver a consistent, high-quality customer experience across borders
• Partner closely with Solutions Consultants to qualify opportunities, advance complex deals, and ensure the right solution is positioned for each customer need
• Own the full sales cycle on local and mid-market accounts within your territory — from prospecting and discovery through proposal, negotiation, and close
• Apply a direct, efficient selling approach, leading with the most relevant Sensitech solutions and a clear, compelling ROI story
• Build relationships with regional stakeholders across procurement, logistics, quality, and operations to identify and develop opportunities proactively
• Run discovery that uncovers the real business problem, quantifies the impact, and connects Sensitech's solutions to measurable customer outcomes
• Adapt your communication style, solution framing, and business case approach to resonate with diverse stakeholders across seniority levels, functions, and cultural contexts
• Drive product adoption and achievement of strategic milestones post-sale in coordination with Customer Success and Professional Services
• Monitor account health and risk across your territory, proactively identifying issues and orchestrating internal resources to protect and grow the business
• Capture and share competitive intelligence, market trends, and voice-of-customer insights from across your territory with Product, Marketing, and Leadership teams
• Represent Sensitech at key regional and national industry events and trade shows
• Ensure a smooth, well-documented transition to Customer Success at close, with success criteria and customer context clearly captured

Key Account Manager

Project Manager

• Serve as an extension of ALC leadership, driving consistent project governance, execution standards, and customer experience across assigned projects
• Lead execution of large, complex, multi-million-dollar building automation programs, ensuring alignment to contract requirements, schedule milestones, and stakeholder expectations
• Own project financial performance, including budget management, EAC development, forecasting cadence, cost controls, and margin protection
• Develop and execute revenue recognition, billing, and cash-collection strategies in coordination with finance and branch leadership
• Establish project strategy and control plans (scope, schedule, quality, safety), including risk identification, mitigation, change control, and recovery planning
• Act as the primary escalation point for customers, general contractors, and internal leadership; drive timely decisions and clear communications
• Align cross-functional teams (engineering, field operations, subcontractors, vendors, and commissioning) to deliver coordinated execution and issue resolution
• Step into challenged or high-risk projects and lead stabilization/turnaround efforts, including schedule re-baselining and stakeholder re-alignment
• Establish and enforce best practices in project documentation, reporting, meetings, and executive communications
• Lead resource planning and deployment in coordination with regional and branch leadership to support critical path activities
• Provide leadership through critical phases such as mobilization, first-of-kind start-ups, commissioning, integrated systems testing, and customer turnover
• Mentor and develop project managers and field leadership through coaching, standard work, and lessons learned

Mission Critical Project Manager

• Solid understanding of SAP Central Finance fundamentals, including architecture, key functionalities, and integration points
• Gain knowledge of Carrier’s financial and management accounting processes and associated mapping and replication of financial data from source systems to the CFIN system
• Assist in maintaining mapping tables (e.g., cost centers, profit centers, GL accounts) and support configuration activities in areas like document splitting, ledger setup, or currency settings
• Monitor the replication of financial data from source systems to the CFIN system, troubleshoot basic issues related to SLT (SAP Landscape Transformation) replication or AIF (Application Interface Framework), and ensure data consistency across modules
• Participate in unit testing, integration testing, and user acceptance testing
• Validate financial postings in the CFIN system against source systems, document test cases, results, and any identified issues
• Prepare and update project documentation, including process flows, configurations, and test scripts
• Assist in creating user manuals or training material for end users, monitor and respond to support tickets for minor issues, and collaborate with the team to analyze and resolve technical and functional issues
• Actively participates in team activities, values others’ contributions, and works towards common goals, provide help to teammates and is willing to share knowledge and resources
• Effective communication being clear and precise, active listening by paying attention to other’s input
• Being flexible by adjusting to new tasks, changes in direction, and varying team dynamics
• Maintains a positive outlook and encourage other colleagues
• Open for Travel as per the Business requirement

Consultant, SAP S/4 HANA CFIN RTR

Customer Success Manager

• Own Customer Success & Satisfaction for identified accounts
• Responsible for delivering customer success KPIs and program outcomes
• Increase adaptation & usage of IOT Platform (Abound PI) & associated digital tools at customer’s place
• Responsible for delivering planned revenue & upsell in the identified accounts
• Responsible to conduct weekly/biweekly status update meeting with customers
• Responsible to conduct Quarterly Business Review and drive the actions of QBR to closure
• Take up status reporting and generate the program level status for executive reviews
• Responsible to successful execution and closure to Pilot Programs
• Create overall program communication plan, matrix, standards, etc. and ensure necessary communications to program stakeholders at customer organization
• Identify and evaluate risk, developing risk and issue mitigation measures as well as identify change requests to a program from time to time
• Conduct Pilot Programs
• Support Sales Activities as and when required

Program Manager

• Develop detailed program plans; managing resources and dependencies across products, platforms and regions, ensuring successful execution.
• Lead, motivate and mentor program and project teams, providing clear direction and support to ensure project goals are met.
• Monitor program and project budgets, track expenses, and implement cost-saving measures.
• Maintain regular communication with stakeholders, including team members, senior leadership and executives.
• Identify potential risks or issues and develop mitigation strategies and corrective action plans to ensure program/project success.
• Perform project quality checks throughout the project lifecycle to ensure CST project management standards are maintained.
• Prepare and maintain comprehensive program documentation, including program plans, reports, proposals, change requests and meeting minutes.

Senior Manager, Program Management

Engineer

• Initiate, install, troubleshoot, and optimize building automation systems utilizing advanced Direct Digital Control (DDC) technology
• Lead field execution on complex and high-visibility projects, including commissioning and startup activities
• Serve as the technical expert in the field, resolving complex system issues and driving solutions
• Ensure proper operation of controls systems, including controllers, sensors, and software platforms
• Load and commission software, configure alarms, trends, and system graphics
• Provide on-site leadership during critical phases such as first-of-kind startups, integration, and customer demonstrations
• Mentor and train less experienced Field Control Engineers, helping elevate overall team capability
• Act as a key point of contact for customers, subcontractors, and internal teams
• Document system performance, commissioning activities, and project status

Regional Master Field Controls Engineer

• Hold regular customer status reviews via zoom and factory visits.
• Drive customer satisfaction to an extremely satisfied level.
• Maintain customer dashboards, action registers and track customer initiatives.
• Work with customer factories to ensure products are meeting quality expectations.
• Define project requirements, priorities and provide overall direction to help coordinate initiatives being led by quality engineers.
• Review customer factories monthly on time delivery reports and work with Carrier Controls customer service and Logistics department to achieve 100% OTD.
• Work with customer service, manufacturing, and sourcing to expedite customer pull-ins or problem shipments.
• Work with customer accounts monthly to generate an accurate 18 month rolling forecast and reconcile forecast accuracy.
• Provide market intelligence for each business area to support monthly forecast adjustments.
• Work with customers to understand and manage their demand under Carrier’s SIOP demand management policy.
• Work with the product manager to determine customer pricing.
• Generate quote letters for product updates and new product introductions.
• Review and update product transition plans with Customer Service and the demand planning team.
• Identify new business opportunities and support the product manager developing Business Opportunity Proposals and engineering development plans.
• Identify opportunities to grow segment sales year over year.

Account Manager, Transport Refrigeration Controls

Director

• Work with Data Center leadership team to ensure proper planning and execution of Aftermarket agreements by identifying risks and issues and implementing effective mitigation strategies.
• Partner with Aftermarket strategy team to develop aftermarket playbook to include competitive and differentiated offerings aligned with global strategy.
• Coordinate directly with Carrier Commercial Services (CCS) to ensure customer requirements are planned and executed to meet and exceed customer SLAs.
• Provide strategic guidance and support to cross-functional data center teams, fostering a culture of accountability, transparency, and continuous improvement.
• Oversee the execution of aftermarket service initiatives, ensuring on time delivery, within scope, and within budget.
• Host program performance reviews with internal and external stakeholders to ensure successful execution of long-term agreements.
• Drive continuous improvement initiatives to enhance processes, workflows, and overall business performance.
• Drive innovation in aftermarket services, leveraging technology and best practices to create value for customers and differentiate the company from competitors.
• Partner with sales in developing strong, lasting customer relationships and identify new opportunities and partnerships to expand share of wallet with existing customers.
• Build and maintain strong relationships with key stakeholders, including customers, vendors, and industry partners.

Director, Data Center Strategy & Delivery

• Own the embedded controls and accessories strategy for residential and light commercial equipment platforms (vision, roadmap, priorities), aligned to Carrier business objectives and financial targets.
• Drive internal alignment with Carrier business units and equipment/platform teams by balancing priorities across audiences; communicate clearly at all levels, including senior leadership and executive stakeholders.
• Serve as the embedded controls SME—providing hands-on guidance and support to equipment product and platform teams to enable flawless integration and product execution.
• Build trust with equipment engineering and manufacturing teams to drive adoption and loyalty—positioning Carrier Electronics Products as the preferred partner for embedded controls, accessories, and service/aftermarket field installed products.
• Work directly with customers to uncover needs, opportunities, and problems to solve; apply VOC, market trends, and competitive insights to shape roadmap and requirements.
• Lead cross-functional business planning (forecasts, pricing, margin) and build business cases with financial projections and key metrics (payback, NPV, IRR).
• Evaluate third-party technologies and suppliers to inform make/buy/partner decisions.
• Prioritize initiatives, track development, and lead launches—including positioning/value proposition, pricing, and operational launch readiness.