Carle Health

Representative

• Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient check in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls.
• Conveys a positive image and provides information to ensure patients' needs are met.
• Competent in telephone system, takes and delivers messages to physicians, nurses and others.
• Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner.
• Manages all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.
• Proficient with insurance coverage rules.
• Competent to initiate and secure prior authorizations as needed.

Patient Services Representative

Chaplain

• Provide direct spiritual care to patients, staff and families.
• Clarifies value issues with patients, families and staff to support ethical practices/decisions.
• Assist in coordination of spiritual care for assigned clinical units.
• Provide in-service presentations and educational seminars on spirituality.
• Provide community presentations on spiritual care and spirituality.
• May occasionally oversee/mentor spiritual care students or volunteers.

Chaplain – PRN

• Smile and greet patients, families and visitors with a warm welcome
• Proactively communicate with patients
• Answer telephone calls in a clear, courteous, caring manner
• Make, cancel and reschedule patient appointments
• Gather, verify and enter demographic and insurance information
• Collect payments and issue receipts

General

• Provide safe and clean linen for patients
• Perform linen distribution functions
• Maintain established standards for quality work
• Document linen tracking forms
• Collect soiled linen and deliver to holding areas
• Respond to requests and pages in a timely manner
• Participate in ongoing education sessions

Linen Worker

Clinical Educator

• Coordinate the planning, development, and implementation of education for the Unit, Department, or Site.
• Provide bedside education to clinical staff.
• Serve as the education resource for all clinical practice issues.
• Oversee policy, procedure and standard development.
• Perform routine audits to ensure education needs are being addressed for staff.
• Develop, implement and lead evidence-based educational programs.
• Participate in unit and specialty specific meetings.

Clinical Educator – CFH Inpatient Rehab

• Assumes responsibility for a group of patients during a designated time frame
• Provides care to patients utilizing the nursing process
• Maintains documentation of nursing care provided
• Completes initial assessments and develops appropriate plans of care
• Implements plan of care and modifies based on evaluation
• Responsible for patient and employee safety
• Communicates effectively with colleagues and offers feedback

RN – CFH Emergency Department

• Performs all responsibilities and duties required by unit as specific to the scope of service.
• Implements procedures and theories related to the specific area of practice.
• Maintains up-to-date and accurate documentation of nursing care provided to assure the integration of information for use by the healthcare team.
• Completes initial assessment upon patient admission and develops appropriate plan of care in accordance with unit standards and that is based on patient and family needs.
• Implements plan of care, nursing interventions, and patient care procedures.
• Modifies plan of care based upon continuous evaluation.
• Takes responsibility for patient and employee safety by reporting and/or correcting safety hazards and incidents.
• Communicates with others directly and in private when necessary to resolve issues.
• Offers constructive feedback to assist in the professional development of peers, and confers with colleagues to expand knowledge base.
• Identifies own learning needs and takes initiative to begin appropriate solution.
• Fulfills all requirements of departmental competencies.
• Receives patient Bedside Shift Report from an RN at the beginning of each shift, ensuring the inclusion of the patient input, visual validation of a safe patient room environment at the time of shift change and updating of the patient communication board found in each patient room.
• Delegates patient care tasks/responsibilities to assigned HCTrsquo;s and validates completion of delegated tasks throughout the shift.
• Completes and documents basic RN patient care activities such assessments, interpretation of vital signs, ensure physician order completion, admission/discharge of patients, hourly rounding completion on each assigned patient, care plan documentation and patient education.
• Meets Carle Med/Surg RN documentation standards for each assigned patient.
• RN will provide patient medications utilizing the patient 5 Rights: Right Patient, Right Medication, Right Route, Right Dose and Right Time.
• Maintains patient safety as the highest priority level: ensuring safety measure compliance such as fall precautions, pressure ulcer prevention, isolation precautions and patient ambulation safety.
• Maintains a positive attitude at all times on unit that promotes a healthy work environment and a healing patient environment.
• Keeps a diligent focus on prompt answering of patient call lights to ensure effective triage and completion of patient requests/medical needs.
• Uses critical thinking to evaluate the overall patient condition and uses nursing judgement to identify and act on changes in patient status.
• Effectively communicates within the healthcare team to promote interdisciplinary collaboration, effective patient care coordination and patient safety.

• Accompanies and assists the MRI technologist with patient care and tasks • Practices sterile techniques and prevents cross contamination • Assists in transporting patients to and from the MRI department • Maintains annual competency assessment for skills needed to perform this job • Assists the technologist in putting patient notes in EPIC, RIS, and PACS • Responsible for cleaning all equipment in the department • Performs all other duties as assigned

MRI Tech Aide

Clinical Specialist

• Responsible for all aspects of education, care, and triage for patients with implanted devices
• Interrogation of an implanted device
• Patient education regarding device function
• Interpretation of cardiac waveforms in relation to implanted device (remote monitoring)
• Resources for providers and staff regarding implanted device
• Perform Pacerlink Checks on Implanted Devices
• Troubleshoot devices / Interrogations to determine feasibility of currently implanted device
• Communicate to all team members and provide feedback to providers
• Manage Device clinic worklist
• Interdisciplinary Team Member with EP Ambulatory RN's for consistency in patient care

Cardiac Device Clinical Specialist

• Assumes responsibility for a group of patients for a designated time frame
• Provides care to these patients via the utilization of the nursing process
• Implements procedures and theories related to the specific area of practice
• Maintains up-to-date and accurate documentation of nursing care provided
• Completes initial assessment upon patient admission and develops appropriate plan of care
• Implements plan of care, nursing interventions, and patient care procedures
• Modifies plan of care based upon continuous evaluation
• Takes responsibility for patient and employee safety by reporting and/or correcting safety hazards and incidents
• Communicates with others directly and in private when necessary to resolve issues
• Offers constructive feedback to assist in the professional development of peers
• Floats to various inpatient units including Medical-Surgical, Oncology, Orthopedic, Advanced Care, and ICUs (if applicable)

RN – Float Pool

Medical Assistant

• Perform a variety of routine direct patient care duties to assist medical and nursing staff in the examination and treatment of patients.
• Maintains patient care environment and supplies to ensure patient privacy and safety.
• Rooming Patients (Taking vitals, going through medication/allergies)
• Assisting providers with minor procedures
• Stocking/closing down rooms
• Removing splints/casts, dressing applications, staple and suture removals
• Prepping unsterile instruments to be sent out to SPD DME fittings
• Collects and processes specimens accurately
• MRI screening

Medical Assistant – Orthopedics Clinic

• Greets and assists patients and visitors
• Provides valet services
• Develops and maintains excellent public relations and customer service
• Assists customers with mobility issues when entering or exiting their vehicles

Valet Attendant

Communications

• Provide instruction to students as delineated by course curriculum.
• Participate in Methodist College’s general education assessment program.
• Evaluate student performance in accordance with the course requirements and provide appropriate feedback to students in a timely manner.
• Prepare effectively for class in a manner consistent with the course objectives and course outline.
• Adhere to classroom protocol as established in Methodist College Faculty Handbook.
• Respond to and evaluate student learning by appropriate means.
• Grade papers, tests, projects and other assignments in a timely manner and gives appropriate feedback to students.
• Submit grades to the Registrar at midterm and at the completion of the course.
• Establish and maintains posted office hours to meet with students.
• Participate in the annual College adjunct self-reflection and evaluation process.
• Effectively deliver required course content in learning management software.

Adjunct Instructor – Communication

Manager

• Serving patients of all ages through skilled home care nursing visits
• Coordinating care plans, educating patients/family, and performing skilled nursing assessments
• Performing complex wound care, wound vac, ostomy, PICC lines/Ports/Blood Draws, TPN and Antibiotic Infusion
• Acting as the coordinator of the health care team to maintain proper linkages within the continuum of care
• Performing case management for patients assigned to his/her case load

RN - Case Manager, Home Health

Trainer

• Assesses, evaluates, and treats athletes and or patients of all ages in clinical and event coverage settings
• Delivers physical care to athletes following medical direction
• Documents evaluations and plans of care
• Provides athletic training services to contracted high schools, club events, and or junior colleges as assigned

Patient Services Representative

Chaplain – PRN

Patient Services Representative

Linen Worker

Clinical Educator – CFH Inpatient Rehab

RN – CFH Emergency Department

RN

MRI Tech Aide

Cardiac Device Clinical Specialist

RN – Float Pool

Medical Assistant – Orthopedics Clinic

Valet Attendant

Adjunct Instructor – Communication

RN - Case Manager, Home Health

Athletic Trainer – Sports Medicine