CARE

Program Manager

• Develop, implement, and manage programs supporting health screenings and research studies
• Perform comprehensive project evaluation, planning, timeline development, and analysis
• Coordinate and manage project activities while ensuring adherence to regulatory requirements and ethical standards
• Foster collaboration and communication among marketing, delivery, clinical, and external partners
• Mentor and manage senior analysts
• Lead the program team to ensure effective program delivery
• Monitor and evaluate program performance and make data-driven decisions to enhance effectiveness
• Prepare reports to evaluate and track program performance
• Address and resolve participant or program-related concerns
• Continuously improve the program participant experience
• Stay current with advancements in health and clinical research and integrate new knowledge into program development

Senior Manager, Program Management – Recruitment

Manager

• Orchestrate Care Access’s multi-channel media strategy to optimize media ROI and drive conversion for health programs
• Own the media strategy discipline from audience definition and market intelligence through investment planning, performance management, and continuous experimentation
• Drive integrated planning, stakeholder alignment, and campaign execution to increase patient engagement and recruitment
• Develop and refine actionable audience segments using first-party, platform, behavioral, geographic, and market data
• Translate patient and market insights into targeting, messaging, channel, and investment recommendations
• Partner with Analytics, CRM/Marketing Automation, Clinical Operations, and Recruitment Operations on audience definitions, data requirements, and activation-ready segments
• Develop and implement full-funnel media strategies, defining channel roles, audience sequencing, investment mix, flighting, KPIs, and optimization triggers
• Balance national and local-market investment based on recruitment priorities, projected yield, market opportunity, site capacity, and business needs
• Analyze audience and campaign data to inform strategy and optimization
• Create standardized strategic-planning templates and briefing processes
• Set strategy for paid social, programmatic, video, OOH, paid search, and other patient recruitment channels
• Own the channel roadmap and determine when to scale, introduce, or retire tactics
• Maintain hands-on platform fluency while setting strategic direction, quality standards, and operating rhythms for internal specialists and external partners
• Conduct performance deep dives and identify growth opportunities and execution refinements
• Manage and allocate a multi-million dollar digital media budget, including forecasting, pacing, scenario planning, and reallocation recommendations
• Establish campaign tracking, governance, and version-control systems
• Lead agency and vendor strategy, including scope definition, performance expectations, evaluation, and accountability
• Define measurement plans connecting media KPIs to recruitment outcomes and business impact
• Establish performance cadences including in-flight optimization, weekly reporting, monthly business reviews, and campaign learning agendas
• Create a prioritized test-and-learn roadmap across creative, audience, channel, bidding, landing page, market, and investment hypotheses
• Architect A/B testing, geo-holdouts, lift studies, and incrementality experiments
• Partner with Analytics to advance attribution and incrementality capabilities, including multi-touch attribution and marketing mix modeling
• Partner with Development and Analytics to further build marketing automation capabilities

Senior Manager, Integrated Media Strategy

Medical Director

• Reporting to the Sr. Director of Study Feasibility & Clinical Partnerships, provides strategic leadership for protocol and site feasibility across the Care Access Site Network.
• Oversees the end-to-end lifecycle of clinical vendor partnerships.
• Shapes and advances feasibility strategy, ensuring robust site evaluation.
• Drives the identification, sourcing, qualification, onboarding, negotiation, and performance management of key vendors.
• Guides data-driven feasibility assessments across the site network.
• Leads cost-effective procurement strategies and ensures regulatory compliance.
• Cultivates high-impact vendor partnerships for successful study execution.

Associate Director, Study Feasibility, Clinical Partnerships

Registered Dietitian

• Deliver strong customer experience for both sites and patients by providing remote study support under the delegation of a PI.
• Assess nutritional needs, promote healthy physical activity, and provide personalized Lifestyle Counseling.
• Timely communications with internal teams, investigators, review boards, and study subjects.
• Perform protocol mandated visits and provide Lifestyle Management Counseling.
• Schedule study visits with study participants, within protocol window.
• Perform patient diet, nutritional education, including the relationship between good eating habits.
• Prepare documentation ahead of appointment; ensure study participant files and source documents are ready for their visit.
• Attend remote, video assisted protocol visits.

Customer Support

• Responsibility for payment processing, including timely execution
• Support for month-end closings and general financial tasks
• Processing of expenses with correct documentation
• Collaboration with the external accounting firm
• Assistance in organizing and administering the employee lifecycle (onboarding, offboarding, contract changes, etc.)
• Preparation of monthly payroll runs for all employees
• Maintenance and monitoring of the time-tracking system
• Handling of vacation requests, sick leave notifications, and other administrative HR matters
• Support in implementing and ensuring compliance with internal HR policies and processes
• Customer support and advising via email, Intercom, and phone
• Identification of automation opportunities for recurring customer inquiries

Operations and Customer Support

Accounting Manager

• Oversee and support day-to-day accounting operations, including general ledger activities, balance sheet reconciliations, intercompany and subsidiary transactions, multi-entity consolidation, and timely month-end and period-end close processes.
• Provide technical accounting support and assist with accounting determinations, which may include, but are not limited to, revenue recognition, lease accounting, equity-related accounting, stock-based compensation, consolidation, intercompany transactions, and other complex accounting areas.
• Support accurate financial reporting and compliance with applicable accounting standards, company policies, and internal controls.
• Identify and execute process improvement opportunities to improve the efficiency, accuracy, and scalability of accounting operations and financial reporting.
• Partner with accounting leadership and external advisors to support annual audits, tax filings, technical requests, and other external reporting or compliance requirements.
• Coordinate with management and cross-functional teams to support accounting policy compliance, financial reporting needs, and special projects.

Senior Manager, Accounting

Research Scientist

• Identify, recruit, educate, and pre-screen potential patients for a study
• Analyze, understand, and be knowledgeable of the study protocol and the associated disease(s) in combination to educate patients and their families
• Document all patient interaction appropriately and in accordance with GCP and ALCOA-C
• Maintain up-to-date information across multiple study portals
• Attend regularly scheduled meetings with PIs and their site teams
• Negotiate contracts with potential facilities
• Support the preparation of regulatory documents, obtain signatures from required personnel

Research Assistant

Video Editor

• Care Access is looking for a Creative Video Producer who knows how to turn ideas into compelling stories.
• Help bring Care Access stories to life across a variety of formats, from event coverage and patient-driven stories to brand storytelling.
• Find a compelling story around an event one day and conceptualize a mission-based feature documentary the next.
• Comfortable pitching ideas, receiving feedback, adjusting your approach, and moving projects forward without losing momentum.
• Coordinate with internal teams, identify outside vendors, or find creative solutions when timelines, locations, or resources shift.
• Create work that helps tell the story of Care Access, the people served, and the impact of clinical research on the future of medicine.

Creative Video Producer

SDET

• Build, maintain, and improve the end-to-end test automation framework, with Playwright as the primary toolchain across UI, API, and integration layers.
• Author and maintain release validation documentation, in support of 21 CFR Part 11 and GxP compliance.
• Evaluate and apply AI-assisted testing techniques, such as LLM-based test generation and intelligent failure triage, to extend coverage and reduce toil.
• Integrate and maintain quality gates across CI/CD pipelines, balancing speed with the rigor required for a regulated environment.
• Partner with engineers during active development to shift quality left — writing tests alongside features and surfacing risk early.
• Contribute to QA process improvements and share knowledge with teammates; you're a resource others lean on without being responsible for managing them.

Senior Engineer, Test Automation

Document Specialist

• Care Access Research is currently looking to hire a full time, remote, Source Document Specialist.
• The Source Document Specialist will be responsible for creating, maintaining, and controlling accurate versions of source documents (eSource or paper) for each clinical trial to substantiate trial activities.
• All source documents will follow GCP Guidelines and 21 CFR Part 11 Compliance in addition to Care Access Research internal SOP.
• Initial creation of e-Source with use of all available protocol specific documents to design source documents that are accurate and complete and to ensure that the source document is equipped to record all the required data for a clinical trial.
• Create paper source templates, worksheets, supplemental source for visits based on detailed review of protocol-defined exams, tests, evaluations, and assessments.
• Review draft source and ensure it is accurate and complete and to ensure that the source document is equipped to record all the required data for the trial.
• Coordinate initial source review and update process.
• Maintain version control of all source documents.
• Update current source as needed per protocol amendments.
• File, maintain, distribute, organize, and archive source for each clinical trial.
• Manage daily communication with Site staff and other internal departments.

Source Document Specialist

Investigator

• Work closely with the Principal Investigator to oversee the execution of study protocols.
• Delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols.
• Complies with regulatory requirements, policies, procedures, and standards of practice.
• Be available to see subjects virtually or in-person as dictated by project design.
• Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes).
• Proficiency in starting, monitoring, and maintaining intravenous lines.
• Provide ongoing assessment of the study subject/patient to identify Adverse Events.
• Ensure that serious and unexpected adverse events are reported promptly to the Pl.
• Perform physical examinations as part of screening evaluation and active study conduct.
• Other duties as assigned.