Operations and Customer Support

CARE

Operations & Customer Support role focused on finance, HR, and customer service at Care Preventive AG in Zürich. Join a dynamic health tech company rethinking healthcare with innovative technology.

Posted 7/20/2026full-timeZürich • 🇨🇭 SwitzerlandMid-LevelSenior💰 CHF 2,500 - CHF 3,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment processing, payroll preparation, and HR administration while ensuring compliance with internal policies. Proficient in managing customer support inquiries and maintaining organizational efficiency through strong communication and multitasking abilities.

Highest-signal resume keywords

Payment ProcessingPayroll PreparationHR AdministrationCustomer SupportAbacus Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingPayroll PreparationExpense ProcessingTime-Tracking System MaintenanceHR Policy ComplianceCustomer SupportDocumentation ManagementAutomation Identification

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsIndependent Working StyleTeam CollaborationProactive Approach

Tools & Technologies

AbacusIntercom

Certifications & Qualifications

Completed Commercial Apprenticeship (KV)

Industry Keywords

HR AdministrationAccountingCustomer ServiceMonth-End ClosingEmployee Lifecycle Management

About the role

Key responsibilities & impact

Responsibility for payment processing, including timely execution
Support for month-end closings and general financial tasks
Processing of expenses with correct documentation
Collaboration with the external accounting firm
Assistance in organizing and administering the employee lifecycle (onboarding, offboarding, contract changes, etc.)
Preparation of monthly payroll runs for all employees
Maintenance and monitoring of the time-tracking system
Handling of vacation requests, sick leave notifications, and other administrative HR matters
Support in implementing and ensuring compliance with internal HR policies and processes
Customer support and advising via email, Intercom, and phone
Identification of automation opportunities for recurring customer inquiries

Requirements

What you’ll need

German and English, both written and spoken; French is an advantage
Completed commercial apprenticeship (KV) or a similar qualification
Professional experience in administrative or support office roles, particularly in HR, accounting (Abacus), and customer service
Strong organizational skills and the ability to manage multiple tasks simultaneously
Excellent communication skills, both written and verbal
Independent working style as well as the ability to work in a team
Positive attitude, proactive approach, and willingness to take on new challenges
Abacus knowledge is an advantage

Benefits

Comp & perks

Join a forward-thinking company in the healthtech sector
Flat hierarchy and a young, dynamic team
Close collaboration with experienced entrepreneurs – learn directly from the best
Challenging and varied responsibilities
Central location in the heart of Zurich
Flexible working hours and home office days
Free access to state-of-the-art preventive medicine – directly within the company