Capital One

Account Manager

• Facilitate post-close portfolio activity that requires transaction or credit updates, incremental commitments, votes or approvals from our partners
• Coordinate and support the distribution or referral of balance sheet risk on individual corporate and commercial real estate loans for credit insurance with insurers or for syndication and assignment to our 3rd party lending partners
• Coordinate with workout teams to understand restructuring situations and process any insurance claims that may arise in our portfolio
• Support and drive projects to automate or improve the technology and reporting infrastructure of our products and partnerships
• Drive post-close incremental commitment requests for our corporate lending partnerships from internal originations, risk and capital markets teams
• Monitor an established portfolio of loans with credit insurance for performance deterioration, amendment activity, or potential claims

Principal Associate, Strategic Investments Group – Co-Lending, Credit Insurance Partnerships

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.

Distinguished AI Engineer

Events

• Engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management
• Analyze the underlying breakdown and identify the right solution for multiple concurrent open items
• Collaborate with leaders to improve Capital One’s risk profile while putting the customer first
• Educate and gain buy-in from stakeholders concerning process health and performance
• Provide project management for Issue and Event management execution
• Partner with Legal and Compliance to understand exposure from breakdowns
• Guide root cause analysis and influence sustainable containment plans
• Coordinate, influence, and negotiate priorities with partner dependencies
• Streamline interactions with the business regarding breakdown enhancements and process improvements
• Support research and problem-solving as needed
• Train and develop teammates and others as necessary

Principal Associate, Risk Manager – Issues & Events Management

Engineering Manager

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Manager, Software Engineering – Full Stack

Consultant

• Translate strategic business objectives into impactful learning solutions
• Collaborate with business partners to create the annual learning agenda
• Manage project scope, timelines, and budgets
• Conduct learning needs analysis to identify solutions that drive business intent
• Communicate effectively with stakeholders and influence decision-making
• Cultivate strong relationships and act as a trusted advisor

Manager – Strategic Learning & Knowledge Consultant

Product Manager

• demonstrate proficiency in five key areas which are the foundation for successful Product management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership

• Demonstrate a knowledge and passion for backend products, API integrations, and Gen AI/ML capabilities
• Lead an engineering team to design and deliver product features for internal customers and agents
• Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data
• Build and maintain relationships with key stakeholders to influence and advance your agenda
• Reduce operational risks through strengthening controls and monitoring of key processes

Manager, Product Management – Enterprise Document Management Platform

Full-stack Engineer

• Drive PLEC Technical Strategy: Set the architectural direction and make critical technical decisions regarding observability and infrastructure enablement across all programming languages.
• Elevate Observability & Automate Standard: Define the architecture and standards for language foundational tooling and analytics, centralized visibility into language usage and adherence to technical standards of excellence.
• Implement automated mechanisms to provide immediate, actionable feedback on code health and quality, making secure and compliant development the easiest path for all engineers.
• Architect Language Infrastructure & Supply Chain: Lead the design and implementation of foundational language infrastructure, focusing on the strategic modernization of CI images and the definition of secure, standardized 'Golden Images' and distroless runtime images.
• Modernize Build Infrastructure: Drive the evolution of build strategies, including the standardization of package management and the strategic refactoring of language-specific build logic into modern CI/CD platforms.
• Cultivate Technical Excellence: Serve as a subject matter expert, mentoring and guiding PLEC Core engineers and collaborating with Language Communities of Practice (CoPs) to elevate engineering practices, fostering the inner-sourcing of common components.
• Share your passion: Staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community.
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment.
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services.

Senior Lead Software Engineer, Full Stack – Programming Language Excellence Center

• Enable IT teams to perform proactive monitoring
• Leverage telemetry data to detect anomalies
• Identify potential issues before they impact users
• Gain real-time visibility into network performance
• Derive actionable insights for faster incident response
• Deliver seamless connectivity, minimize downtime, and optimize user experiences

Director, Product Management – DevX, Network Observability

Risk

• Creates and distributes monthly risk and project process reporting.
• Provides education and monitors the business on requirements of company policies and standards related to risk and control ownership.
• Develops and implements job aids and tools to facilitate efficient completion of policy and standard requirements.
• Identifies and implements effective controls to manage operational, financial, and compliance risks.
• Maintains an accurate library of risks and controls.
• Performs control design reviews and compliance risk assessments.
• Monitors the risk and control environment for weaknesses and identifies solutions to improve the effectiveness and efficiency of controls.
• Executes control testing plans.
• Leads the completion of projects and develops, implements, and administers control standardization and workflow solutions.
• Creates continual monitoring exception reports for critical business processes.
• Works as a liaison between Payments Risk and partners such as Operational Risk Management, Internal Audit, Third Party Risk Management, etc.

Principal Risk Specialist

Performance Marketing

• Lead unpaid search engine optimization (SEO) and drive analytics, content strategy, and execution with an external vendor
• Develop and maintain a portfolio of value propositions for business checking and savings products
• Manage the substantiation process to ensure legal and regulatory compliance
• Review creative assets for consistent messaging across channels
• Partner with leads to develop integrated campaign strategies aligned with core value propositions
• Develop cross-channel go-to-market plans for new products and features
• Understand competitor product and messaging strategies to position for market success
• Oversee end-to-end creative development with internal teams and external agencies

Performance Marketing Manager

Manager

• Proactively align partner roadmaps with our internal enterprise learning priorities and platform direction with a focus on AI enablement.
• Define and track annual success measures for each partner, focusing on capability gaps and specific business outcomes.
• Act as the lead for all escalations and executive touchpoints for key vendors.
• Manage risks and overlaps between vendors to ensure a targeted ecosystem of offerings.
• Create and execute comprehensive plans, including campaigns, toolkits, and leader-ready messaging to drive platform awareness and adoption.
• Collaborate with communications teams and learning consultants to boost platform usage and learner engagement.
• Lead the go to market launch and execution of new features, content updates, and pilots, with a specific focus on AI enablement, in coordination with internal Learning, Product, and Data leads.
• Establish and maintain clean operational processes for user access, reporting, and technical support with a default to automation and scale.
• Manage the technical integration of partner content into the broader ecosystem to ensure a seamless, performance-connected learner experience.
• Meet regularly with business leaders and consultants to translate organizational needs into business case build outs for new L&D capabilities and AI enablement across our tech stack.

Manager, Learning Product – Platform Strategy

Customer Success Manager

• Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers
• Collaborate with POD team members to develop and execute market strategies
• Drive sales enablement and ownership of customer adoption and retention lifecycle
• Provide subject matter expertise and product/process troubleshooting
• Conduct frequent, in-market visits to dealerships to foster relationships

Dealer Success Manager

Auditor

• Perform risk assessments of business activities and relevant testing based on the associated risks
• Communicate issues, risks, and recommendations to all levels of management
• Operate independently and ensure work is completed to schedule and meets quality standards
• Develop and maintain strong relationships with business partners and the Audit group
• Leverage data and analytical tools during audit delivery
• Follow-up on audit actions to ensure commitments are met
• Seek out learning opportunities to enhance skills and competencies related to role
• Explore new technologies to progress various initiatives
• Partner across audit teams to create tools and techniques for audit insights and data visualization
• Drive analysis that provides meaningful insights and influences business practices

Senior Auditor, Consumer Lending

Operations

• Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
• Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.
• Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.
• Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
• Provide portfolio metrics, providing actionable insights to drive strategic decision making.
• Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes