Manager, Process Manager – Global Payment Network

Manager, Process Manager for GPN Portfolio Team in Capital One. Responsible for bridging product strategic visions and operational execution.

Posted 4/25/2026full-timeChicago • Illinois, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $122,100 - $153,300 per yearWebsite

Key responsibilities & impact

Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.
Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.
Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
Provide portfolio metrics, providing actionable insights to drive strategic decision making.
Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

What you’ll need

Comp & perks

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementportfolio managementcapacity planningrisk managementoperational excellenceforecastingbacklog prioritizationmetrics analysis

Soft Skills

communication skillspartnership skillsstakeholder managementdecision-makinginfluencing outcomes

Certifications

Bachelor’s DegreeMilitary experience