Capital One

Product Designer

• Combine craft expertise with an understanding of customers and business to co-create innovative solutions
• Leverage strong understanding of product design across interaction, visual and service design
• Use data, research insights, and problem-solving to support customer-centered design decisions
• Understand product, processes, and partner goals to bridge customer-centered solutions and business needs
• Work with teams to gather feedback and navigate technical limitations
• Present work to diverse audiences using a human-centered approach

Senior Product Designer, Associate Level

Financial Planning and Analysis

• Promote proactive risk management initiatives to reduce residual risk within the business
• Lead FRM’s engagement activities on process level assessments, internal audits, and regulatory commitments
• Develop and implement risk management framework for major enterprise change initiatives
• Drive risk management initiatives to completion and execute roadmaps with stakeholders to solve complex problems
• Provide regular open communication for transparency of progress and impediments
• Stay current on effective risk management, process and control effectiveness strategies
• Understand Finance organizational risk profiles and identify strategic and emerging risks
• Manage work across organizational lines to address competing priorities and achieve results
• Communicate with and influence leadership on key process risks and actions needed
• Build and leverage productive relationships with Finance department stakeholders

Manager, Finance Risk Management

Product Manager

• Play a central role in the conversion and integration of Discover’s credit card accounts to Capital One.
• Utilize technical product management skills combined with analytical rigor and judgment.
• Drive horizontal conversion strategy for major components of the Discover conversion.
• Collaborate with tech teams to build comprehensive acceptance criteria and break down business epics into features.
• Use hypothesis-driven assessment of data to ensure product or feature delivers on real business needs.
• Work autonomously in an agile environment to conduct research and develop features utilizing new technology.
• Actively participate in horizontal forums to build relationships among stakeholders and share product roadmap.

Senior Associate, Product Management – Card Integration Team

Sales

• Drives growth and profitability of the bank by closing new business opportunities
• Builds and maintains strong client relationships with businesses in the $2mm-$20mm space
• Ensures successful enrollment and adoption of services by clients
• Proactively identifies deepening opportunities with Existing Customers
• Coordinates with Onboarding Team to ensure a smooth enrollment process
• Collaborates with Treasury Management Client Services team for exceptional service

Treasury Management Sales Officer – TMSO

Communications

• Develop and execute communication strategies that support large, complex initiatives and urgent business needs
• Act as a subject matter expert for communications initiatives
• Utilize expertise in storytelling through verbal and written communication
• Partner to develop the tools and processes that will best meet agent and business needs
• Monitor, track and report on content performance, as well as analyze content and campaigns

Senior Communications Associate

• Demonstrate proficiency in key areas of Product Management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
• Drive innovative and sustainable customer experiences through technology
• Identify and resolve complex problems to deliver outcomes while mitigating product risks

Manager, Product Management – Enterprise Core Platform

Customer Success Manager

• Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
• Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform.
• Own the customer adoption and retention lifecycle.
• Provide subject-matter expertise on processes and Navigator Platform when representing the Sales organization.
• Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.

Dealer Success Manager

• Own the flights search, sort and merchandising roadmap from discovery through delivery
• Define and drive the product strategy for how flights are searched , sorted, and presented
• Support the flights P&L —set targets, track key inputs, and deliver business results with the right quality and in a timely fashion
• Partner directly with airline partnerships and commercial teams to build products that surface the most compelling inventory to cardholders
• Collaborate cross-functionally with engineering, design, data science, and commercial stakeholders to ship high-impact features
• Translate ambiguous business problems into clear product requirements
• Champion the customer by deeply understanding their needs when searching for and booking flights.

Senior Product Manager, Flights

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Senior Lead Software Engineer, Distributed Systems – Golang, Python, Kubernetes

• Lead a large cross-functional team through the entire product lifecycle all the way from initial research to proposing solutions and shipping.
• Work closely with a team of product managers while partnering with designers, engineers, data scientists, and business partners to leverage various AI capabilities to deliver customer-facing solutions.
• Help to shape the product strategy and deliver innovative experiences that meet the unique needs of our customers as the ongoing AI revolution transforms our society and industry.
• Apply product-centric thinking to identify and resolve complex problems, delivering intuitive solutions that improve both the associate and customer experience.
• Educate and advocate for these next-generation solutions with senior leaders to drive organizational alignment.

Senior Product Manager – AI Acceleration

Manager

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Have an ownership mindset, and potentially P&L accountability for a business segment.
• May manage and develop a team of analysts.
• Develop and implement new product and pricing strategies for various lending products
• Lead direct to consumer marketing efforts for select products
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
• Coordinate across the line of business to manage and sequence delivery of business intent

Senior Business Manager, Card BA Lead – Tech Transformation Analysis

Project Manager

• Manage intake and prioritization from the Enterprise requiring horizontal support
• Maintain a governance model to manage the portfolio
• Leverage problem-solving skills to ensure Intake process supports business needs
• Collaborate to monitor and manage the prioritized items
• Build and maintain high trust relationships with partner teams
• Effectively communicate across all levels of the organization
• Lead and coach a team of project managers

Senior Manager, Project Manager – Global Payment Network Product Solutions

Content Manager

• Write simple, well-structured, easy-to-understand, human-centric content.
• Oversee and support the refactoring and migration of content to a new structured model.
• Create content that is optimized for LLM consumption.
• Identify opportunities to improve content and content authoring experiences.
• Manage multiple deliverables concurrently including content strategies and project plans.
• Support the implementation of new content management technologies.
• Collaborate with colleagues across Capital One to develop content solutions.
• Provide transparency into work to ensure understanding of impact and value.

Principal Associate – Content Strategist, Structured Content Management

Business Analyst

• Contribute to challenges of capital measurement and management processes, including methodologies, assumptions/inputs, results, and business decisions
• Support problem solving and decision-making by applying quantitative analytic skills
• Help to prepare and, at times, present, challenge materials, documentation, and presentations for senior management, the Board of Directors, regulators, and auditors
• Partner with other internal teams that perform independent review and effective challenge
• Develop an understanding of industry best practices, trends, and supervisory guidance with respect to capital measurement and management
• Perform your work while reflecting the Company’s expected competency behaviors, such as results focus, teamwork, good judgment, and customer focus.

Senior Business Analyst – Liquidity, Market, and Capital Risk Oversight

• Lead and mentor a team of product managers in developing our universe of data products
• Build a data destination of platforms, products, and processes that is easy to govern
• Enable real-time intelligent experiences
• Drive innovative and sustainable customer experiences through technology
• Champion data-driven decision making and foster a culture of data literacy