Capital One

Product Manager

• Identify and launch AI features that deliver quantifiable business value
• Design and ship automated workflows (using LLMs, RPA, or APIs)
• Collaborate with Technology, Data and Business teams to manage the full model lifecycle, including defining training data, evaluating model performance
• Partner with risk and compliance functions to implement AI ethics and compliance guardrails
• Demonstrated use of specialized AI metrics to refine features and optimize the product roadmap post-launch

Director, Product Management – AI and Automation

• Define strategy for agentic tooling that powers the data validation tooling by closely understanding customer and internal stakeholder needs and defining the product roadmap
• Leverage AI tools for spec driven development to build AI native products to meet customer needs faster
• Build & manage relationships across product, engineering, program, and risk management in a matrixed, cross-functional program
• Deliver business-critical value to seamlessly enable consumer adoption & build meaningful momentum during core migration off Capital One Product Framework

Manager, Product Management – Common Capabilities

Risk

• Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise
• Develop and deliver communications and presentations via ERM communication channels and CPO-led forums
• Write, contribute to, edit, and deliver other communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities
• Engage in the review of policy documents and partners with policy stakeholders to drive consistency and improve content in policy documents
• Conduct effective challenge on policy documents at various stages in the policy management lifecycle
• Conduct adherence monitoring to evaluate adherence to the enterprise policy program and the effectiveness of adherence practices within respective policy documents
• Consult and support stakeholders in establishing required policy adherence practices
• Analyze policy management data to identify risks, process improvements, and areas for increased training
• Lead executing specialized initiatives aimed at evolving and improving the company's policy program
• Develop training and other tools and resources for managing policy documents
• Demonstrate strong business judgment, leadership, and integrity
• Collaborate effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.

Risk Manager

Data Scientist

• Partner with a cross-functional team to deliver a product customers love
• Leverage technology to reveal insights from large volumes of data
• Build machine learning models through all phases of development
• Translate complex technical matters for stakeholders

Senior Associate, Data Scientist – US Card DFS Acquisitions

Data Engineer

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

Lead Data Engineer

• Own the internal engine that powers high-friction customer touchpoints involving document requests and security verifications.
• Craft a seamless onboarding experience for honest applicants while building a brick wall for fraudsters.
• Design workflows and document-processing tools within the servicing platform to transform complex, manual tasks into streamlined processes.
• Collaborate with Agents, Fraud, Risk, and Legal teams to deliver intuitive tools for agents.

Manager, Product Management, Credit Card Acquisitions – Agent Experience

• Contribute to the development and execution of a sustainable policy program
• Engage in the review of policy documents
• Conduct effective challenge on policy documents
• Conduct adherence monitoring to evaluate adherence practices
• Analyze policy management data to identify risks and process improvements
• Write, contribute to, edit, and deliver communications related to risk management functions
• Develop training tools and resources for managing policy documents
• Collaborate across multiple stakeholders and organizations

Principal Risk Associate

• Responsible for increasing adoption, scaling, and standardizing payment experiences
• Collaborating with partners across the organization to reimagine customer payment experiences
• Using technology and data to redefine how millions of customers interact with their money
• Driving the bank’s omni-channel servicing portfolio

Manager, Product Manager, Payment Platforms

• Drive the vision, strategy, and execution for evolving detection capabilities
• Own the full detection lifecycle leveraging data and model strategies
• Collaborate closely with Data Science, Engineering, Enterprise teams, and the AOD Treatment Product Manager

Manager, Product Management – Account Opening Decisioning

Manager

• Oversee the strategic alignment and optimization of cross-functional processes to help ensure operational excellence, drives efficiency, and translates transformational strategy into scalable procedures.
• Proactively identify opportunities and lead critical, cross-functional transformation projects, defining scope, stakeholders, and resources for timely delivery.
• Serve as a key thought partner for process improvement and innovation, optimizing operating rhythms, enablement, and engagement.
• Develop and execute an AI transformation strategy and implementation roadmap for the department.
• Work closely with functional leaders within Credit Review to identify and lead areas where automation and/or AI have the highest leverage (use cases).
• Partner with a cross-functional team of credit risk experts, data scientists, data analysts, and product managers to develop and deploy AI use cases.
• Track and drive prioritization of AI use cases for the group.
• Stay in sync with other groups in the firm regarding Gen AI transformation, sharing insights and providing thought leadership to the Credit Review teams.
• Stay current on methods, technologies, and applications in the area of Gen AI and seek out opportunities to apply them.
• Provide updates to the Credit Review leadership team regarding progress of Gen AI and automation enhancements.

Senior Credit Review Manager, Horizontal Transformation Lead

Financial Planning and Analysis

• Define the roadmap for system-wide fault isolation and blast radius reduction
• Support the definition and implementation of Service Level Objectives (SLOs) and Error Budgets
• Serve as the bridge between business intent and technical implementation
• Partner across organizational boundaries with Risk, Cyber, and Line of Business (LOB) stakeholders

Manager, Product Management – Prometheus Financial Core

Communications

• Develop and implement a communications strategy that builds your leader’s brand internally and brings their organization and Card narratives to life.
• Be a creative storyteller who curates engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling and special events.
• Serve as a strategic partner to other executive communicators and chiefs of staff to plan and prepare effective, thoughtful, and engaging internal communications that educate, inform, connect with, and inspire leaders and employees.
• Lead change management communications in support of the business.
• Draft leader talking points and review presentations.
• Provide counsel on communicating business strategy, elevating leadership profiles, managing issues, and implementing corporate initiatives.
• Evaluate performance for communications based on real-time metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging, and new feedback mechanisms, as needed, based on ongoing assessments.
• Partner with and influence internal partners as needed in the best interests of the business and its employees.

Manager, Card Executive Communications

QA Engineer

• Execute targeted, complex transaction testing for regulatory and line of business compliance requirements in alignment with team and ICTT methodology and procedures
• Execute control reviews under the CCR methodology
• Suggest changes to testing or perform high risk testing as needed
• Manage testing schedules to ensure all tasks and reporting are completed within established timeframes
• Obtain and analyze test data from multiple sources, following documented test plans, and systematically documenting the work and results
• Develop new ways to test large populations of data
• Review transaction tests executed by peers for accuracy and adherence to test procedures
• Support and initiate efforts to improve data sourcing and partner with business and IT areas to develop improved data sources
• Systematically retain documents that substantiate test results
• Establish and maintain strong relationships with Compliance Advisors and Business Areas as needed
• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
• Assist in communicating results to Compliance Officers and other stakeholders, as needed

Compliance Tester III

Compliance

• Oversee transaction testing and control testing for validating processes and controls
• Perform quality assurance on testing executed by compliance Testers
• Coach and develop a high-performing team of Compliance Testers
• Manage staffing assignments to ensure successful completion of calendar commitments
• Develop test plans and continually validate and improve test design
• Evaluate the accuracy of tests executed by compliance testers
• Manage testing schedules to ensure they are completed timely
• Identify the need for improved data sourcing
• Analyze and document work results
• Establish and maintain strong relationships with Compliance Advisors and Business Areas
• Support ICTT (Independent Compliance Transaction Testing) and Compliance audit and exams as needed

Compliance Testing Manager

• Execute targeted reviews and testing for enterprise wide operating standards and consumer compliance requirements
• Manage testing schedules to ensure all tasks and reporting are completed within established timeframes
• Analyze data from multiple sources and systematically document work and results
• Review tests executed by peers for accuracy and adherence to test procedures
• Establish and maintain strong relationships with Business Areas and Compliance Advisors
• Assist in communicating results to Accountable Executives and Compliance Officers as needed
• Leverage critical thinking and expertise to anticipate and identify issues