Capital One

Data Scientist

• Apply strategic and analytical skills to major company challenges
• Team with world-class professionals to develop and test strategies
• Help shape a wide range of innovative consumer-facing and platform experiences
• Support leadership in prioritizing what to build and setting goals for execution
• Guide product teams using data and insights, develop hypotheses, and employ rigorous analytical approaches
• Define success metrics and surface insights on new opportunities and challenges
• Work collaboratively with partners and leadership in Product, Engineering, Research, Data, Finance, etc.
• Grow a team of product analysts and contribute to the growing product analytics community

Senior Business Manager, Product Analytics

Engineer

• Drive the transition to a dynamically-driven architecture
• Act as the primary technical arbiter for our journey
• Lead the charge in identifying and implementing AI-driven efficiencies across our software development lifecycle
• Guide the technical execution of a diverse project portfolio
• Work cross-functionally with product and program management disciplines
• Share your passion for staying on top of tech trends

Distinguished Engineer, Bank Tech

Customer Support

• Drive the Customer Experience Analytics Strategy for Retail Bank
• Lead the end-to-end design, implementation, and analysis of the Retail Bank's Customer Experience (CX) measurement system
• Guide a dedicated team of Business Analysts
• Administer and enhance the Retail Bank’s authoritative source for customer data and analytics
• Share analysis and strategic recommendations with VP+ stakeholders
• Build novel, proprietary measures that bring focus and prioritization for teams
• Leverage complex datasets across Digital, Call Center, and In-Person channels
• Act as the Retail Bank's expert customer analyst

Business Director – Effortless Customer Experiences

Financial Planning and Analysis

• Provide financial support for the FP&A Tech Strategy Finance team
• Accurately analyze & explain key drivers and manage the regular reporting process
• Assist in development of presentations to communicate analysis results to senior audiences
• Independently manage, prioritize, and delegate tasks

Senior Associate, Financial Planning & Analysis – Strategic Tech Finance

Manager

• Audit current institutional knowledge across the team to create high-fidelity process maps and logic trees.
• Proactively identify friction points in the existing processes and redesign workflows for maximum efficiency.
• Translate optimized operational workflows into clear, logic-based requirements.
• Partner with Product Operations to integrate refined processes into user support and incident management models.
• Prepare data and process logic for automation enabling quick leverage of emerging technologies.

Manager, Process Strategist – Lead

Performance Marketing

• Managing the day-to-day digital and performance marketing campaigns for Capital One’s U.S. Card digital acquisition channels
• Digital marketing campaign and ad operations management includes launching new ad campaigns, developing test designs, and optimizing active programs
• Supporting channel strategy development and aiding product initiatives across the organization
• Setting up campaign testing, including ad creative, landing page, audience, and channel expansion testing
• Overseeing end-to-end ad operations to launch campaigns error-free and implementing process improvements

Senior Associate, Outbound Marketing Strategy – Operations, Performance Marketing

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Senior Lead Software Engineer, Full Stack – Global Payment Network

Project Manager

• Drive strategy and execute on high priority projects for the company.
• Oversee complex, dynamic projects that reduce fraud risk or improve customer and/or Associate experience.
• Lead large, complex projects, organizing the work in a well-managed way that ensures the team supports delivery of key objectives and results.
• Demonstrate a proven track record of excellent project management focus, bringing the ability to quickly put structure in place and delivery outcomes.
• Design, develop, and manage project documentation in a complex dynamic environment, incorporating changes and resolving barriers to successful delivery.
• Exhibit outstanding influencing and communication skills across a broad audience including Technology, Operations, and Enterprise teams to ensure project plans deliver on intent.
• Partner with and influence project customers and stakeholders throughout the lifecycle of projects to deliver strategic and tactical outcomes.
• Accelerate delivery of planning and solution development through displaying tech, business, and operations understanding.
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments and improvements.

Principal Project Manager

Operations

• Serve as the central administrator for all social media management platforms, accounts, and associated tools, overseeing daily operations and ensuring internal teams have the necessary access and training.
• Establish, enforce, and maintain a robust social media governance framework, including comprehensive best practices, brand standards, and crisis management across all active platforms.
• Safeguard the brand by ensuring strict adherence to security protocols and data privacy compliance across all active social media channels.
• Drive strategic projects focused on optimizing the social landscape through the implementation of technology, AI, and automation solutions.
• Serve as a key internal consultant by providing dedicated support and strategic guidance to the performance marketing, media, and advertising teams for all paid social media initiatives.
• Partner with strategists, engagement, and insights teams to facilitate collaboration on campaign execution, community management, reporting, and analytics.
• Cultivate and maintain strong working relationships with third-party vendors and agencies responsible for social media management, tools, and services.
• Contribute to a positive and collaborative team environment while working with internal business partners to understand their needs and right-size solutions.

Principal Associate, Social Operations and Enablement

• Drive strategy and execute on high priority projects
• Work with stakeholders across the company
• Lead critical and strategic business projects
• Ensure projects are completed on time and within budgets
• Plan and oversee product initiatives
• Orchestrate workflows across teams
• Partner with product and platform leads

Manager, Project Management – Global Payment Network

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers
• Share passion for tech trends and learn new technologies
• Collaborate with digital product managers to deliver cloud-based solutions
• Utilize programming languages such as Java, Python, SQL, Node, Go, and Scala

Lead Software Engineer, Back End – Test Automation, Python, AWS

• Build best-in-class Cloud Security and Cryptographic products
• Build and run enterprise security platforms for critical data security services, with a focus on certificate and key lifecycle management, including advanced cryptographic techniques
• Build automated solutions via AWS Lambda and serverless architecture, incorporating strong cryptographic implementations
• Proactively identify architectural weaknesses, particularly cryptographic vulnerabilities, and provide appropriate solutions
• Evangelize a security-centered and cryptography-first approach to drive adoption across a large enterprise
• Innovate techniques for visualizing large amounts of complex, real-time security data, including cryptographic events, in a simple, elegant manner for users
• Participate in or lead complex or high-severity troubleshooting and incident problem resolutions involving cryptographic issues with other infrastructure teams or vendors
• Translate business needs into workable, cryptographically secure technology solutions that meet the needs of internal customers
• Act as a project lead or participate as a team member on projects involving certificates, keys, and advanced cryptographic security measures
• Participate in capacity planning, performance monitoring, and maintenance to ensure high availability and proactively identify opportunities for service improvement, especially in cryptographic systems
• Strong understanding of DevOps principles and their application to secure cryptographic deployments
• Participate in an off-hours on-call support rotation, focusing on cryptographic and security incidents
• Effectively communicate technical issues/challenges, including complex cryptographic concepts, to both technical and non-technical audiences

Senior Cyber Cryptographic Engineer

Risk

• Work with business teams and other key stakeholders to help develop well-designed products, processes, marketing, and supporting technologies and implement risk management practices; support our business partners on risk / return trade-off decisions
• Lead LAUNCH change governance for new intent across platforms/products
• Partner with the business to establish AI guardrails and risk controls for AI Servicing Initiatives.
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Independent Compliance Transaction Testing (ICTT), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
• Lead risk framework discussions and drive creative solutions to improve the risk profile
• Participate in risk forums and business reporting routines and contribute to continuous improvement of risk management practices
• Lead ad-hoc projects to improve processes or control environment to mitigate risks
• Synthesize data and reporting; perform analysis and bring valuable proactive business insights through evaluation of data provided by team analysts
• Drive and deliver results and improvements in line with the business’ well managed and risk agendas
• Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support
• Collaborate effectively across multiple levels and organizations
• Collaborate effectively between risk, compliance and other business support functions (e.g., legal, privacy) (e.g., operations, risk management, enterprise management, etc.) to achieve objectives and support the organization in delivering on top priorities in a timely and efficient manner
• Support, partner, and interact with internal business clients
• Build relationship and collaborate with key stakeholders, driving cross-functional opportunities to grow brand, processes and an enhanced risk management environment
• Set direction, manages expectations and lead cross-functional teams

Senior Manager, Risk Management

• Autonomously lead and drive integrated marketing projects through discovery and delivery involving Project Planning
• Governance Planning and Management
• Project Execution
• Monitor and manage critical path, decisions, risks, and plan contingencies
• Conduct project meetings and own project documentation and tracking
• Act as liaison between strategy leads, creative teams, business partners, channel workstream leads, and cross-functional team members
• Adhere to department/audit policies, procedures and expectations
• Communicate effectively with associates at all levels

Principal Associate, Project Manager – Emerging Payments

• Drive Strategic Investments: Leverage analytics to determine which servicing needs are best suited for immediate transformation.
• Develop Success Measures: Establish and gain alignment on the key outcomes and success metrics we need to drive towards to execute an integrated strategy.
• Partner with Stakeholders: Become a subject-matter expert and trusted thought partner across operations, product, tech, and data teams.
• Influence Senior Leaders: Arrive at recommendations and share your findings in weekly meetings with Senior Director and VP stakeholders.
• Define our Customer’s Experience: Make tangible impacts on how our customers address their banking needs.
• Build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.