Manager, Process Management, Emerging Technologies Enablement

Capital One

Manager of Process Management in Emerging Technologies Enablement at Capital One. Leading a team in process execution and improvement in data annotation for AI capabilities.

Posted 7/30/2026full-timeRichmond • Texas, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $122,100 - $139,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Process Management, Project Management, and People Management, with a strong focus on driving continuous improvement and fostering team accountability. Proficient in guiding complex projects and building relationships with stakeholders to ensure effective execution and high-quality results.

Highest-signal resume keywords

Process ManagementProject ManagementPeople ManagementRelationship ManagementLean Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ManagementProject ManagementPeople ManagementComplex Problem SolvingData Trend Monitoring

Soft Skills

MentorshipStakeholder EngagementContinuous ImprovementTeam CollaborationAccountability

Certifications & Qualifications

Lean CertificationSix Sigma Certification

Industry Keywords

Business EfficiencyContent StrategyKnowledge SharingBenchmarkingData Integrity

About the role

Key responsibilities & impact

Lead a team of ETE Leads (process managers) in delivering flawlessly executed processes that improve business efficiency and drive results.
Guide use cases through the entire annotation project lifecycle for ETE partners (intake, readiness, monitoring and delivery).
Develop and drive improvements throughout the delivery process.
Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity and high quality results.
Educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time.
Foster a culture of accountability, continuous improvement, and excellence within the team.
Provide guidance, mentorship, and support to team members to enhance their skills and capabilities.
Champion best practices in content strategy, project management, knowledge sharing, and inter-team collaboration.

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 2 years of experience in Process management
At least 2 years of experience in Project management
At least 2 years of experience in People management
At least 2 years of experience in Relationship management
Master’s Degree preferred
Lean certification or Six Sigma certification preferred
At least 5 years of experience in Process management preferred
At least 5 years of experience in Project management preferred
At least 5 years of experience in People management preferred
At least 5 years of experience in Complex problem solving preferred
At least 5 years of experience in Relationship management preferred

Benefits

Comp & perks

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)