Candescent

Administration

• Create exceptional customer experiences driving the overall product’s strategy, vision, and roadmap
• Ensure alignment across agile teams and manage dependencies
• Lead the delivery of a scalable self-service platform to quickly setup, make changes, observe and collect information for downstream operations
• Drive product profitability and performance for product portfolio including connection to roadmap, objectives, and investments
• Leverage market research, customer needs, and internal business priorities to create the product vision
• Conduct PI planning to prioritize the product roadmap
• Demonstrate deep understanding of the customer through research and insights development
• Partner with Product Owners to oversee product development and engage cross-functional stakeholders
• Support marketing to define and execute the product’s marketing strategy, budget, and KPIs
• Develop, analyze, monitor, and report on performance metrics at the product level

Product Group Manager – FI Administrator

General Counsel

• Negotiate vendor contracts
• Exercise sound judgment in advising business clients on contract interpretation and risk
• Develop contract templates to drive efficiencies
• Assist with preparing detailed playbooks to frame risk profile for vendor contracts
• Assist with implementing IronClad CLM
• Collaborate cross-functionally to close contract terms with information security, sales, finance, and compliance teams

Senior Corporate Counsel

Sales

• Prepare and manage weekly sales forecasts
• Produce monthly bookings and pipeline reports
• Create and maintain standard and ad-hoc sales reports
• Support the sales team with data analysis, insights, and reporting needs
• Ensure data accuracy and consistency across sales systems
• Partner with Sales, Finance, and Revenue Operations to improve visibility into performance
• Assist with process improvements and reporting automation where possible

Sales Analyst

Strategy

• Own a defined book of business, achieving revenue retention and growth goals through account planning, product expansion, and strategic collaboration with clients.
• Engage in a consultative manner with executive stakeholders to align digital strategy with business outcomes.
• Conduct quarterly business reviews (onsite when needed) to analyze results, identify opportunities, and strengthen multi-product adoption.
• Educate clients on the business impact of Candescent’s digital banking products and services.
• Prepare and deliver proposals, presentations, and recommendations that drive revenue and adoption.
• Negotiate renewals, products, and services while maintaining high client satisfaction and contractual continuity.
• Collaborate with internal Candescent teams (sales, marketing, product, and implementation) to ensure smooth delivery and client success.
• Stay informed of industry trends and represent Candescent at trade shows, conferences, and client events.

Digital Strategy Manager

Marketing

• Partner with Sales Leadership: Collaborate with the SVP of Digital Strategy Management and their team to align marketing strategies with territory plans, target accounts, and growth priorities.
• Plan & Execute Field Programs: Design and deliver integrated regional marketing programs—including in-person events, digital activations—that generate pipeline and progress key opportunities.
• Account & Territory Focus: Translate account-based strategies into localized, sales-aligned plays that create awareness and engagement within high-priority financial institutions.
• Campaign Integration: Work with Campaigns/ABM and Customer Marketing peers to ensure field programs are connected to broader marketing initiatives, brand moments, and client advocacy programs.
• Customer Storytelling: Build pipeline and scale process for customer stories, testimonials, in partnership with Sales and Client Success.
• Pipeline Acceleration: Collaborate with Sales to follow up on event and campaign leads, measure conversion, and report on ROI.
• Brand Stewardship: Ensure every Candescent experience in-market reflects our brand promise—Experience-Led. Intelligence-Driven.
• Continuous Improvement: Analyze performance metrics and feedback to refine strategies, ensuring programs deliver measurable impact on revenue outcomes.
• Data-Driven Growth: Define KPIs, measure impact, and continuously optimize campaigns for efficiency and effectiveness.

Senior Manager, Field Marketing

• Own the development and execution of ABM and integrated campaign programs across one-to-one, one-to-few, and one-to-many motions.
• Translate business priorities and sales objectives from Field Marketers into scalable, outcome-driven marketing programs for target accounts and segments—aligning programs with territory plans and pipeline goals.
• Partner on the design and evolution of Ideal Customer Profiles (ICP), segmentation, and buyer journey mapping.
• Activate integrated campaigns across digital and offline channels including paid media, website personalization, email, social, direct mail, and events, and the power user for GTM platform.
• Use data and insights to continuously optimize targeting, channel mix, and messaging.
• Partner with Analytics and Marketing Operations to define KPIs, measure ROI, and communicate impact.
• Improve processes related to campaign execution, reporting, and approvals.
• Identify automation and experimentation opportunities to increase scale and efficiency.
• Serve as a trusted partner across Product Marketing, Digital, Content, Field, and Customer Marketing teams.
• Manage timelines, stakeholder expectations, and varying priorities across teams.

Senior Marketing Manager, ABM – Integrated Campaigns

Manager

• Serve as a strategic advisor and domain expert in one or more fintech verticals (e.g., Payments, Identity & Fraud, Wealth).
• Engage with FinTech's to identify, evaluate, and cultivate high-impact partnerships that align with Candescent’s strategic goals.
• Represent Candescent at industry events, conferences, and customer meetings, articulating our point of view on key fintech themes.
• Track and communicate emerging trends, regulatory shifts, and technology developments across the fintech landscape.
• Build and maintain a pipeline of relevant companies and partners that create win-win opportunities and drive revenue.
• Collaborate with internal teams to develop and execute partnership strategies that meet customer needs and support business growth.
• Contribute to thought leadership efforts through content, speaking engagements, and strategic conversations.

Senior Manager, Fintech Partnership

Account Executive

• Research accounts, build a business plan to understand targets, create communication plans, and generate prospect interest.
• Perform outbound sales activities such as introductory calls, prospect visits, tradeshows and lead validation discussions.
• Proactively look for opportunities to engage Marketing to influence campaign planning and optimize the inbound lead management process.
• Build relationships internally and externally and effectively communicate with prospects to positively influence deal progression.
• Educate prospects on Digital Insight’s value proposition and product capabilities.
• Track all sales activities using Salesforce.com.
• Meet or exceed quota metrics for growing the Digital Banking pipeline (3X) and new annual contract value.