Digital Strategy Manager
Candescent
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own a defined book of business, achieving revenue retention and growth goals through account planning, product expansion, and strategic collaboration with clients.
- Engage in a consultative manner with executive stakeholders to align digital strategy with business outcomes.
- Conduct quarterly business reviews (onsite when needed) to analyze results, identify opportunities, and strengthen multi-product adoption.
- Educate clients on the business impact of Candescent’s digital banking products and services.
- Prepare and deliver proposals, presentations, and recommendations that drive revenue and adoption.
- Negotiate renewals, products, and services while maintaining high client satisfaction and contractual continuity.
- Collaborate with internal Candescent teams (sales, marketing, product, and implementation) to ensure smooth delivery and client success.
- Stay informed of industry trends and represent Candescent at trade shows, conferences, and client events.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years in the financial services or technology software industry in a sales and/or account management role with proven revenue results.
- Strong communication and executive relationship-building skills up to the C-level.
- Experience within the banking or credit union space—either as a practitioner or vendor partner.
- Proficiency in consultative, solutions-based selling and strategic account management.
- Ability to manage multiple client initiatives and navigate complex organizations.
- Skilled in Microsoft applications (Word, Excel, PowerPoint, Outlook) and CRM tools.
- Demonstrated ability to work independently from a remote environment.
- Experience selling or managing SaaS/PaaS software solutions.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative sellingsolutions-based sellingstrategic account managementSaaSPaaS
Soft skills
communication skillsexecutive relationship-buildingclient satisfactionnegotiation skillsindependent work
Certifications
Bachelor's degree